We are looking for a skilled Desktop Support Analyst to join our team in Shoreview, Minnesota. This role involves providing second-level technical support for both onsite and remote users, ensuring smooth operations and timely resolutions. As part of the team, you will handle PC deployments, incident management, executive support, and hardware disposal activities. This is a long-term contract position offering an excellent opportunity to showcase your expertise in desktop support.<br><br>Responsibilities:<br>• Deploy Windows and iOS laptops to users at the corporate campus and remote locations.<br>• Deliver prompt technical assistance to executive staff and administrative teams.<br>• Maintain and troubleshoot A/V equipment in conference rooms and individual workspaces.<br>• Collaborate with both local and offshore teams to coordinate deployment operations.<br>• Manage hardware disposal processes in line with organizational protocols.<br>• Respond to incidents and resolve technical issues efficiently to minimize downtime.<br>• Ensure systems are properly configured and updated to meet user needs.<br>• Provide support for Microsoft 365 applications and resolve related technical problems.<br>• Assist with desktop imaging and configuration using Microsoft SCCM tools.<br>• Monitor and maintain Active Directory accounts for user access and security.
<p><strong>Are you passionate about Salesforce and eager to apply your expertise to solve technical challenges?</strong> We’re looking for a skilled professional to join our dynamic support team. We are looking for someone who understands how Salesforce functions behind the scenes and can support a product that uses Salesforce as its core platform. In this role, you’ll provide advanced Salesforce CRM application support, troubleshoot complex issues, and help optimize workflows for a large user base. If you thrive in a fast-paced environment and enjoy delivering exceptional customer experiences, this could be the perfect opportunity for you.</p><p><strong>What You’ll Do</strong></p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects</p><p>• Manage user and license administration for a Salesforce organization with 1,000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets</p><p>• Use tools like Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features including case management and automation processes</p><p>• Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions</p><p>• Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency</p><p><br></p><p><strong>Interested?</strong></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
<p>The Part-Time Ariba Support Analyst provides day‑to‑day functional and technical support for SAP Ariba, helping ensure stable operations and strong adoption across procurement processes. This role supports sourcing, contracting, procure‑to‑pay, and supplier lifecycle functions, with a focus on issue resolution, system optimization, and continuous operational improvement. This role blends technical system support with business process knowledge. The contractor will help ensure the Ariba platform runs smoothly and maximizing the value of procurement operations.</p><p>Key Responsibilities</p><p>• Provide functional and administrative support for SAP Ariba modules including Sourcing, Contracts, Buying/Invoicing, and Supplier Lifecycle Performance</p><p>• Serve as a point of contact for production issues, troubleshooting and resolving application and user‑reported problems</p><p>• Monitor system performance and respond to incidents to maintain platform stability and reliability</p><p>• Partner with procurement and business users to support day‑to‑day process execution and usability</p><p>• Identify opportunities to improve efficiency and system performance, applying Lean and best‑practice concepts</p><p>• Stay current on SAP Ariba enhancements, product updates, and evolving procurement practices</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com)</p><p><br></p>
<p>We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. Your expertise will be essential in diagnosing problems, offering solutions, and ensuring customer satisfaction through effective communication and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge.</p><p>• Create, update, and refine training manuals and knowledge articles for software and hardware systems.</p><p>• Identify and resolve system errors through detailed analysis and technical expertise.</p><p>• Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved.</p><p>• Install, update, and configure software to address technical problems and improve system functionality.</p><p>• Utilize remote access tools to diagnose and fix software or hardware issues efficiently.</p><p>• Collaborate with other departments to align technical solutions with customer needs.</p><p>• Document and track issues using ServiceNow to streamline resolution processes.</p><p>• Provide timely responses to customer inquiries and offer guidance on system usage.</p><p>• Evaluate and recommend improvements for technical support processes to enhance service delivery.</p>
<p>We are looking for an experienced Tier 2 IT Support Analyst to provide advanced technical assistance. This role involves managing escalated IT issues, root cause analysis to resolve issues, project work and supporting various devices and software platforms. </p><p><br></p><p>Responsibilities</p><ul><li>Provide Tier 2 support for desktops, applications, and end‑user systems</li><li>Resolve escalated issues and troubleshoot complex technical problems</li><li>Administer Active Directory, Microsoft 365, Azure, and Intune</li><li>Support and maintain audio‑visual systems, IP cameras, and VoIP technologies</li><li>Support public safety technology including Cradlepoint modems and Axon Fleet 3</li><li>Use and manage ITSM tools</li><li>Assist with hardware and software installations and asset tracking</li></ul><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com) or contact Sally Lander at 612.249.0254.</p>
<p>We are looking for a skilled Business Analyst. The ideal candidate will work closely with both business and technical teams to ensure the successful delivery of technology solutions tailored to operational needs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather, analyze, and document business and system requirements.</p><p>• Identify opportunities for process improvements and develop strategies to optimize workflows.</p><p>• Support the implementation and configuration of organizational tools and systems.</p><p>• Create detailed documentation to translate business needs into functional requirements.</p><p>• Assist with testing and validation to ensure solutions meet defined objectives.</p><p>• Provide training and guidance to end-users to enhance system adoption.</p><p>• Conduct gap analyses to identify areas for improvement and align solutions with business goals.</p><p>• Manage project coordination tasks, ensuring smooth communication across teams.</p><p>• Generate reports and metrics to support decision-making and monitor progress.</p><p>• Apply Agile Scrum methodologies to enhance project delivery and stakeholder collaboration.</p>
We are looking for a dedicated Sr. Financial Analyst to join our team in Bloomington, Minnesota. In this long-term contract position, you will play a vital role in enhancing corporate financial reporting processes, ensuring data accuracy, and driving automation initiatives. This is an excellent opportunity for an experienced, detail-oriented individual to make an impact through technical expertise and process improvements.<br><br>Responsibilities:<br>• Prepare and analyze financial statements, including technical aspects of cash flow statements and other reports.<br>• Write technical memos as needed to support financial reporting processes.<br>• Oversee month-end close activities, including journal entries, reconciliations, and data validation.<br>• Utilize tools such as Adaptive Planning, BlackLine, and Anaplan to optimize reporting systems and workflows.<br>• Automate manual processes to improve efficiency in reconciliation, journal entries, and data uploads.<br>• Collaborate with IT and finance teams to identify improvements, streamline processes, and enhance system utilization.<br>• Assist in replacing legacy databases and manual reporting systems with scalable solutions.<br>• Contribute to the rollout and advanced use of BlackLine modules for transaction matching and reconciliation.<br>• Support continuous improvement initiatives by identifying root causes of inefficiencies and implementing best practices.<br>• Promote a culture of systems thinking to enable team members to focus on analytical and value-driven tasks.
<p>We are looking for a skilled Systems Analyst to join our team in Eden Prairie, Minnesota. In this Contract to permanent position, you will play a crucial role in supporting and enhancing business systems to ensure seamless operations. This role requires a strong understanding of system functionalities, business processes, and the ability to identify improvement opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing support to ensure business systems align with organizational goals and enable efficient workflows for end-users.</p><p>• Diagnose and resolve system issues to optimize performance and usability, including conducting root cause analysis and recommending solutions.</p><p>• Perform operational tasks on a regular basis to maintain the functionality of business systems.</p><p>• Develop and debug queries or reports to address programmatic issues and support complex data analysis needs.</p><p>• Collaborate with teams to understand business functions and requirements, ensuring systems meet operational demands.</p><p>• Identify opportunities for system improvements by leveraging knowledge of business processes and technology capabilities.</p><p>• Assist in the implementation of new systems or enhancements, including configuration, testing, and documentation.</p><p>• Coordinate tasks effectively to ensure timely execution of system-related projects and initiatives.</p><p>• Communicate thoroughly with stakeholders to address application updates and technology challenges.</p><p>• Prioritize and address technology issues impacting end-user productivity.</p>
<p>Position Overview</p><p><br></p><p>The Specialized Workforce Agile Talent (SWAT) Administrative Specialist provides high-level administrative expertise and solutions within a collaborative team environment. This role focuses on delivering backup leadership administrative support for Administrative Assistants within the Administrative Services Center of Excellence (CoE), along with cross-functional and long-term project support. The ideal candidate thrives in a fast-paced, service-oriented environment and consistently delivers excellent customer support.</p><p>Key Accountabilities</p><p><br></p><p>Administrative Partnership & Coverage</p><p><br></p><p>Partner with all CoE Administrative Assistants to support business success across teams</p><p>Provide desk coverage during Administrative Assistant absences, including:</p><p>Calendar management</p><p>Meeting and event coordination (on-site and off-site), including logistics, agendas, and document creation</p><p>Global travel coordination, including visa and passport requests, travel arrangements, and expense reports</p><p>General Administrative Support</p><p><br></p><p>Provide administrative support to team members and leaders across office sites, including:</p><p>Data entry and research</p><p>Meeting and event coordination</p><p>Scanning, printing, and document refinement</p><p>Workspace changes and office coordination</p><p>Assembling and shipping gift bags</p><p>Serving as a tour guide and meeting escort</p><p>Operational & Project Support</p><p><br></p><p>Provide on-site support for Virtual Assistants</p><p>Drive process improvements and provide technical expertise for administrative tasks</p><p>Own and manage long-term projects</p><p>Support special projects as needed</p><p>Stakeholder Interaction</p><p><br></p><p>Interact professionally with individuals at all levels of the organization</p><p>Engage with external customers, partner organizations, and community leaders as required</p><p><br></p>
<p>We are looking for an experienced Business Analyst to join our team in Saint Paul, Minnesota. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
We are looking for a skilled Senior Financial Analyst to join our team in Plymouth, Minnesota. In this role, you will play a vital part in supporting our Electrophysiology Capital & Technical Services organization and Minnesota Facilities. You will contribute to the management of capital inventory processes, the development of the Capital Service profit and loss statements, and provide insights through detailed financial reporting and analysis. This position offers an opportunity to collaborate with leadership, prepare executive-level presentations, and assist in quarterly forecasting cycles.<br><br>Responsibilities:<br>• Develop and manage budgeting and forecasting processes, including profit and loss analysis and market modeling.<br>• Provide detailed financial reporting and analysis for month-end close cycles and budget updates.<br>• Collaborate with leadership to prepare financial presentations and address inquiries regarding variances and activity.<br>• Support the capital services and facilities teams with ad hoc financial analysis and updates during budget cycles.<br>• Participate in the preparation of consolidated financial reports and presentations for executive meetings.<br>• Assist in monthly financial closing activities and ensure compliance with regulatory requirements and company policies.<br>• Execute annual goals and objectives set by the finance team and contribute to business development efforts.<br>• Partner with key geographies to consolidate month-end analysis and commentary.<br>• Maintain positive communication and collaboration with employees and business stakeholders.<br>• Utilize financial models to support forecasting cycles and provide actionable insights.
We are looking for an experienced HRIS Analyst to join our team on a contract basis in Bloomington, Minnesota. In this role, you will leverage your expertise in human resources information systems to support and optimize HR processes and workflows. This position offers the opportunity to collaborate with cross-functional teams while ensuring the effective utilization of HR technologies.<br><br>Responsibilities:<br>• Analyze and evaluate HRIS systems to improve efficiency and accuracy in HR processes.<br>• Manage and maintain Dayforce systems while ensuring data integrity and compliance.<br>• Develop and implement dashboards to provide actionable insights for HR and leadership teams.<br>• Collaborate with stakeholders to identify system needs and recommend improvements.<br>• Support the implementation of updates and enhancements to HRIS platforms.<br>• Generate detailed reports and metrics to assist in decision-making processes.<br>• Train HR staff on system functionalities and best practices.<br>• Troubleshoot and resolve technical issues related to HRIS systems.<br>• Ensure compliance with company policies and regulatory requirements in all HRIS activities.
We are looking for an experienced Senior Financial Analyst to join our team in Robbinsdale, Minnesota. This role focuses on Oracle EPM Cloud administration and development, while also supporting financial analysis and planning initiatives. The position offers a hybrid remote work environment and the opportunity to collaborate with operational leaders to enhance financial systems and reporting capabilities.<br><br>Responsibilities:<br>• Administer and develop Oracle EPM Cloud applications to optimize financial planning and analysis processes.<br>• Collaborate with operational leaders to refine planning workflows and reporting structures.<br>• Conduct financial modeling, variance analysis, and ad hoc financial evaluations.<br>• Enhance data visualization and reporting systems to align with organizational goals.<br>• Support the implementation of strategic financial initiatives and system upgrades.<br>• Analyze complex financial data to identify trends and provide actionable insights.<br>• Assist in preparing accurate forecasts and budgets to support business objectives.<br>• Utilize tools such as Excel, Smart View, and Oracle EPM for effective financial reporting.<br>• Ensure compliance with healthcare industry standards and regulations in financial processes.<br>• Provide technical expertise and training to team members on Oracle EPM applications.
We are looking for a dedicated Dispatcher to join our team in Plymouth, Minnesota. In this long-term contract position, you will play a pivotal role in coordinating service calls, managing technician schedules, and ensuring seamless communication between customers and service teams. If you excel at organization, multitasking, and providing exceptional support, this is an excellent opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and service requests.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Create and manage dispatch tickets for service calls.<br>• Assign service technicians to calls based on availability and expertise.<br>• Conduct debriefs with technicians after service calls to gather feedback and updates.<br>• Maintain accurate records of technician schedules, including on-call and time-off details.<br>• Keep the dispatch board and schedules updated to reflect current workloads.<br>• Forecast service workload for the next 2-3 days to optimize planning.<br>• Participate in daily conference calls to address technician availability and escalate concerns as needed.<br>• Provide technicians with detailed support, including ticket information, directions, scheduling, and parts requirements.
<p>We are looking for a dynamic Business Analyst/Product Owner with a strong foundation in business analysis and agile methodologies to join our team. This role serves as the critical link between technical teams and business stakeholders, ensuring that solutions align with strategic goals and deliver measurable value. The ideal candidate will possess exceptional analytical skills, an ability to simplify complex requirements, and a passion for driving continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Gather and analyze business requirements through interviews and workshops, documenting user stories with clear acceptance criteria.</p><p>• Refine user stories by adding detailed tests, acceptance criteria, and visual models to ensure alignment across teams.</p><p>• Identify and manage assumptions, risks, and issues that could impact project success.</p><p>• Collaborate with stakeholders to create, prioritize, and maintain the product backlog based on user needs and business value.</p><p>• Provide clarifications and guidance to development and quality teams during planning, refinement, and demos.</p><p>• Validate deliverables against acceptance criteria and approve releases for deployment.</p><p>• Coordinate and lead demo sessions with internal and external stakeholders to showcase software progress.</p><p>• Develop user training materials and support external client demos as needed.</p><p>• Advocate for Agile principles and drive continuous improvement within the team.</p>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
We are seeking a motivated and detail-oriented Operations Support team member to join our group in Eden Prairie, Minnesota. This long-term contract position involves managing a variety of operational tasks to ensure smooth order processing and exceptional customer satisfaction. With mentorship and guidance, you will play a vital role in addressing operational challenges and improving processes in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Utilize technology and established processes to identify operational issues and collaborate with team members to resolve roadblocks.<br>• Build strong working relationships with internal teams and external partners to coordinate product pricing, transportation, and informational needs across multiple accounts.<br>• Manage and plan order activities with accuracy, ensuring all tasks are completed effectively within the operating systems.<br>• Coordinate order-related tasks, such as tracking shipments, handling exceptions, reconciling inventory, forecasting replenishments, and resolving claims or credits.<br>• Address and resolve issues with exception orders by collaborating with clients, service providers, distribution and product supply partners, and other stakeholders.<br>• Maintain accurate item-level data in company systems, including pack sizes, pricing, and product descriptions.<br>• Identify and mitigate service failures, such as late deliveries, to minimize disruptions to customer operations.<br>• Deliver exceptional customer service by responding promptly and professionally to inquiries from external parties.<br>• Communicate operational updates and business status to team members in a clear and concise manner.<br>• Support team objectives and operational targets while contributing to continuous process improvements.
<p>We are looking for a dynamic and detail-oriented Data Governance Lead to join our team. In this role, you will play a pivotal part in ensuring the effective management, security, and organization of our data assets. You will work closely with cross-functional teams to develop and implement data governance standards, policies, and best practices, driving value and compliance across the organization. This is an exciting opportunity to contribute to a progressive healthcare environment while leveraging cutting-edge technologies.</p><p><br></p><p>Responsibilities:</p><p>• Define and maintain data governance policies and standards to support multiple data domains across the organization.</p><p>• Lead collaboration efforts with data stewards, data owners, and other stakeholders to ensure data quality, security, and compliance.</p><p>• Oversee the implementation and execution of data governance tools, such as Profisee, Azure Databricks Unity Catalog, and Microsoft Purview.</p><p>• Develop and deliver training materials and guidance in partnership with the Learning and Development team to improve data governance understanding.</p><p>• Monitor and measure the effectiveness of the data governance program, reporting on key metrics and program maturity.</p><p>• Collaborate with data engineering and analytics teams to ensure data consistency and support analytical needs.</p><p>• Provide oversight for asset management initiatives, ensuring adherence to data standards and policies.</p><p>• Drive the adoption of data governance best practices and promote awareness of its importance throughout the organization.</p><p>• Manage vendor relationships to ensure the successful execution of data governance-related tooling development.</p><p>• Evaluate and enforce compliance with internal and external data regulations and requirements.</p>
Position: IT Product Owner (Data Integrations)<br> Location: Remote<br> Salary: Up to $110,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a Product Owner who thrives at the intersection of vision, strategy, and execution? <br> <br> Do you love transforming complex problems into elegant, buildable solutions? Are you motivated by the opportunity to help build brand‑new digital products from the ground up?<br> If so, we have an incredible Product Owner role— playing a critical part in a major digital transformation that is redefining and transforming services.<br> This is a rare chance to join a newly built, remote‑first product and engineering team shaping the future of a multi‑industry ecosystem.<br> <br> About the Transformation<br> We're building a modern, connected, mobile‑responsive digital platform that unifies dozens of systems into one seamless experience. Think:<br> • MVP‑first mindset<br> • Scalable, flexible architecture<br> • Seamless data flows<br> • Consumer‑grade UX<br> • A team empowered to innovate quickly<br> And you’ll be at the center of it.<br> You’ll Own…<br> • Translating data, API, and integration requirements into clear, actionable user stories<br> • Partnering closely with the Sr Data Integration Engineer to shape data flows, CDP capabilities, and API frameworks<br> • Prioritizing a data‑heavy backlog that balances business value with technical complexity<br> • Ensuring delivered work is accurate, secure, and scalable<br> You Are…<br> • A Product Owner who understands how data moves through systems<br> • Comfortable working with data engineers, APIs, ETL/ELT workflows, and integration frameworks<br> • A strong communicator who can simplify complex technical concepts for non‑technical audiences<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for an experienced ERP/CRM Analyst to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will be instrumental in optimizing system performance, ensuring seamless data integration, and driving business insights through advanced analytics. This is an excellent opportunity for professionals who excel in technical problem-solving and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Act as the technical expert for ERP/CRM systems, ensuring smooth integration and robust functionality.</p><p>• Evaluate, refine, and optimize data processes across ERP/CRM platforms and associated systems.</p><p>• Design and maintain dashboards, reports, and key performance metrics to support strategic decision-making.</p><p>• Partner with various departments to understand business needs and translate them into system solutions.</p><p>• Identify and resolve technical issues within ERP/CRM systems to minimize operational downtime.</p><p>• Facilitate data migration, cleansing, and validation during system upgrades or implementations.</p><p>• Adhere to data security and governance standards while managing system configurations.</p><p>• Develop and implement API connections to enhance system interoperability.</p><p>• Ensure effective documentation of business requirements and system configurations.</p><p>• Provide ongoing support and training to users for optimal system utilization.</p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
