<p>Are you passionate about technology and love helping people? Do you thrive in a collaborative environment where kindness, optimism, and hard work are celebrated? We believe in creating a workplace that’s not only productive but also fun—a place where your contributions matter and your growth is supported.</p><p><br></p><p>We’re looking for a Desktop Support Analyst who brings energy and innovation to their work while delivering exceptional IT support. This role is perfect for someone who enjoys solving problems, mentoring others, and making a positive impact every day.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide hands-on and remote support for desktops, laptops, mobile devices, and related hardware/software.</li><li>Troubleshoot a wide range of issues including networking, video conferencing, and infrastructure.</li><li>Manage and resolve IT incidents across multiple levels.</li><li>Install and configure personal computer systems and related components.</li><li>Maintain and optimize Active Directory, Group Policies, and network printing.</li><li>Work with System Center Configuration Manager (SCCM) for deployment, monitoring, and administration.</li><li>Identify and evaluate new hardware/software solutions with a focus on efficiency.</li><li>Collaborate with team members and provide guidance to ensure smooth operations.</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Golden Valley, Minnesota. In this contract position, you will play a key role in supporting digital and technology initiatives, providing technical expertise, and ensuring smooth IT operations. The ideal candidate will bring a combination of leadership, problem-solving skills, and technical proficiency to enhance business processes and drive continuous improvement.<br><br>Responsibilities:<br>• Provide advanced technical support and resolve desktop-related issues for site users, ensuring minimal disruption to operations.<br>• Collaborate with business users to understand their processes and deliver prompt, empathetic customer service.<br>• Manage IT projects, including planning, tracking, and communicating changes effectively.<br>• Work closely with external vendors to address technical challenges and maintain business continuity.<br>• Implement and support new technologies in collaboration with global IT teams.<br>• Ensure adherence to hardware lifecycle guidelines and provide onboarding and knowledge transfer for users.<br>• Address incidents and problems promptly, taking ownership of issues and escalating when necessary.<br>• Partner with compliance teams to enforce cyber and physical security measures, escalating non-compliance as needed.<br>• Demonstrate leadership by actively engaging in projects and fostering a collaborative team environment.<br>• Promote continuous learning and self-development to stay updated on industry trends.
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
<p>We are seeking an experienced IT professional to provide advanced technical support and ensure seamless operations across multiple locations. This role requires strong troubleshooting skills, a customer-first mindset, and the ability to work independently in dynamic environments. </p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Deliver advanced IT support and resolve escalated technical issues.</li><li>Troubleshoot hardware, software, systems, and network connectivity.</li><li>Support industry specific equipment.</li><li>Manage and resolve service tickets with a customer-centric approach.</li><li>Configure devices, perform workstation setups, and maintain accurate documentation.</li><li>Identify and implement improvements to systems and processes.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf (.com)</p>
<p>We are looking for an entry-level Associate Business Systems Analyst to join our team in Hopkins, Minnesota. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business teams and IT to ensure efficient communication and process alignment.</p><p>• Provide support to front-line teams by participating in case consultations and delivering solutions.</p><p>• Update and maintain documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to enhance team knowledge and effectiveness.</p><p>• Perform quality reviews to maintain compliance with applicable laws, regulations, and company standards.</p><p>• Assist with basic data tasks during compliance and audit reviews.</p><p>• Ensure adherence to policies and procedures across business operations.</p><p>• Utilize tools like Microsoft Excel, Word, and PowerPoint to support reporting and documentation needs.</p><p>• Collaborate with business units to address system-related challenges and improve processes.</p><p>• Monitor regulatory requirements to ensure operational compliance.</p>
Our client in Minneapolis is seeking a Financial Consultant in support of a multi-year SAP S/4HANA implementation. Our team is seeking a skilled consultant to lead, oversee, and execute critical conversion and data initiatives. This contract role is pivotal for our comprehensive transition and requires a strong technical background in SAP, process development, and data analytics. This is a hybrid opportunity, requiring 3 days onsite in Minneapolis.<br><br>Key Responsibilities:<br><br>Lead and support the SAP S/4HANA conversion, with detailed focus on Project Systems and WBS structure internal to SAP.<br>Manage data collection, cleansing, and quality validation from multiple business sources to support migration and business continuity.<br>Manipulate, analyze, and transform complex datasets using SQL, Python, and R.<br>Conduct exploratory data analysis utilizing statistical methods and machine learning algorithms to identify patterns, trends, and anomalies.<br>Develop, validate, and deploy predictive and optimization models that drive insights for business decision-making..<br>Drive end-to-end process development with clear documentation and workflow optimization.<br>Utilize tools such as Jira and Azure DevOps for test tracking, progress reporting, and project management.<br>Collaborate cross-functionally to solve real-world business challenges through analytical approaches and strong stakeholder engagement.<br>Translate technical findings into actionable insights and communicate effectively with both technical and non-technical stakeholders, including through impactful data visualizations.<br>Maintain awareness of project scope and alignment with broader strategic objectives.<br><br>Required Qualifications:<br><br>Proven SAP S/4HANA conversion project experience, with emphasis on Project Systems and WBS.<br>Expert understanding of SAP cost flow processes and allocation management.<br>Strong technical proficiency with SQL, Python, and R.<br>History of end-to-end process development in large-scale IT/business transformation projects.<br>Practical experience with Jira and/or Azure for project and testing management.<br>Ability to communicate complex technical concepts to a variety of business audiences.<br><br>If you are interested in this opportunity, please reach out to Robert Half Management Resources. <br><br> Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
<p>We are looking for a JDE Business Analyst to join our team. In this role, you will lead the implementation, customization, and maintenance of JD Edwards systems to align with organizational goals. You will collaborate with stakeholders, manage projects, and optimize processes to ensure efficient use of ERP tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and configuration of JD Edwards EnterpriseOne modules to meet business needs.</p><p>• Partner with stakeholders to gather, analyze, and document functional and technical requirements.</p><p>• Customize workflows and applications to enhance operational efficiency and user experience.</p><p>• Develop and manage project plans, budgets, and timelines for JD Edwards-related initiatives.</p><p>• Coordinate with internal teams and external vendors to ensure project milestones are achieved.</p><p>• Provide ongoing system support, including troubleshooting, upgrading, and patching.</p><p>• Create and maintain documentation, user guides, and training materials for JD Edwards systems.</p><p>• Identify opportunities for process improvement and automation within JD Edwards applications.</p><p>• Evaluate and manage vendor relationships, including contracts and service agreements.</p><p>• Mentor team members and foster a collaborative, learning-driven work environment</p>
We are looking for a Senior Business Analyst to join our team and contribute to the Behavioral Health Payment Integrity business area. In this position, you will focus on financial data analysis, reporting, and ensuring quality assurance for client-focused initiatives. This is a long-term contract opportunity, offering the chance to collaborate with multiple stakeholders to deliver actionable insights and drive savings and compliance.<br><br>Responsibilities:<br>• Collaborate with operational subject matter experts, finance teams, and BI developers to interpret financial and operational requirements for Behavioral Health reporting.<br>• Design and implement financial reporting solutions that align with business objectives and regulatory standards.<br>• Perform detailed data mapping and reconciliation for financial datasets to ensure accuracy and integrity.<br>• Validate financial data prior to ingestion and coordinate with data engineering teams for seamless integration.<br>• Work with BI developers to create dashboards that effectively reflect key financial performance indicators.<br>• Conduct thorough quality assurance testing on reports and dashboards before presenting them to clients.<br>• Translate complex technical concepts into clear, concise communication tailored to diverse audiences.<br>• Analyze financial data to identify trends, support cost analysis, and contribute to actionable insights.<br>• Ensure compliance with best practices and methodologies in data integration and reporting.<br>• Provide support for client savings and revenue improvement initiatives through accurate financial reporting.
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. The ideal candidate will excel at coordinating service calls, managing schedules, and supporting technicians to ensure seamless operations and excellent customer service. This role requires strong organizational abilities, effective communication skills, and proficiency in various computer systems.<br><br>Responsibilities:<br>• Respond promptly to incoming customer calls and inquiries.<br>• Schedule and coordinate service calls to ensure timely and efficient operations.<br>• Generate and update dispatch tickets for service appointments.<br>• Assign service technicians to their calls and provide necessary support.<br>• Conduct debriefs with technicians after each service call to gather feedback and updates.<br>• Maintain accurate records of technician schedules, including on-call and time-off details.<br>• Organize and manage the dispatch board and forecast workload for upcoming days.<br>• Participate in daily conference calls to address technician availability and escalate concerns as needed.<br>• Offer on-the-job training and guidance to technicians when required.<br>• Provide technicians with relevant information such as ticket details, directions, and required parts.
