<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
We are looking for a detail-oriented Master Data Specialist to join our team on a long-term contract basis in Mendota Heights, Minnesota. In this role, you will play a critical part in ensuring the accuracy and integrity of customer account data, which serves as the foundation for various business operations. This position requires a proactive individual who thrives in a dynamic environment and is comfortable working independently with minimal supervision.<br><br>Responsibilities:<br>• Input and maintain accurate customer account data across multiple systems, ensuring compliance with regulatory requirements and audit standards.<br>• Troubleshoot and analyze data inconsistencies, resolving issues with setups and account updates based on specific requirements.<br>• Utilize various software platforms, including Oracle, Lawson, OnBase, and Adobe Pro, to perform daily tasks related to master data management.<br>• Collaborate with teams to support licensing, tax, and audit-related processes, ensuring proper documentation and regulatory compliance.<br>• Train effectively on internal systems and processes, adapting quickly to changes and new technologies.<br>• Work independently in a remote setting, maintaining productivity and focus with a dedicated workspace and stable internet connection.<br>• Assist in the transition to new systems and the integration of Canadian master data processes.<br>• Ensure customer account data is prepared to support downstream operations, including quotes, orders, shipping, and licensing paperwork.<br>• Embrace challenges and adapt to continuous changes in systems and workflows.<br>• Maintain flexibility in scheduling, with standard shifts available Monday through Friday.
