<p>We are looking for an experienced Epicor ERP Integration Manager. In this role, you will lead the design, development, and maintenance of integrations between Epicor ERP systems and external platforms, ensuring efficient and seamless data exchange. </p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and implement integrations between Epicor ERP systems (Epicor 10 or later) and third-party platforms using RESTful APIs and structured data formats.</p><p>• Collaborate with stakeholders to gather requirements, define technical specifications, and translate business needs into scalable integration solutions.</p><p>• Develop and maintain customizations, business process management (BPMs), and Epicor extension logic to support data flows and external connectivity.</p><p>• Ensure real-time or batch-based data synchronization with external systems, such as financial platforms, using Epicor tools and custom scripting.</p><p>• Document integration processes, prepare test data, and implement effective error-handling and debugging strategies.</p><p>• Support business unit migrations to Epicor, aligning integration points and optimizing business process touchpoints.</p><p>• Provide technical guidance and training to internal teams on Epicor APIs, integration strategies, and data architecture.</p><p>• Troubleshoot and resolve issues related to system integrations, ensuring reliability and performance.</p><p>• Collaborate on cross-functional IT initiatives to enhance enterprise-wide integration capabilities.</p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
We are looking for a detail-oriented Master Data Specialist to join our team on a long-term contract basis in Mendota Heights, Minnesota. In this role, you will play a critical part in ensuring the accuracy and integrity of customer account data, which serves as the foundation for various business operations. This position requires a proactive individual who thrives in a dynamic environment and is comfortable working independently with minimal supervision.<br><br>Responsibilities:<br>• Input and maintain accurate customer account data across multiple systems, ensuring compliance with regulatory requirements and audit standards.<br>• Troubleshoot and analyze data inconsistencies, resolving issues with setups and account updates based on specific requirements.<br>• Utilize various software platforms, including Oracle, Lawson, OnBase, and Adobe Pro, to perform daily tasks related to master data management.<br>• Collaborate with teams to support licensing, tax, and audit-related processes, ensuring proper documentation and regulatory compliance.<br>• Train effectively on internal systems and processes, adapting quickly to changes and new technologies.<br>• Work independently in a remote setting, maintaining productivity and focus with a dedicated workspace and stable internet connection.<br>• Assist in the transition to new systems and the integration of Canadian master data processes.<br>• Ensure customer account data is prepared to support downstream operations, including quotes, orders, shipping, and licensing paperwork.<br>• Embrace challenges and adapt to continuous changes in systems and workflows.<br>• Maintain flexibility in scheduling, with standard shifts available Monday through Friday.
