12 Results for Customer Experience Specialist Jobs in St. Paul, MN

Add your latest resume to match with open positions.

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-09-30T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations. Responsibilities:<ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Customer Service Representative to support prospective students, applicants, and learners. This Long-term Contract position focuses on delivering a positive first impression through high-volume phone and chat interactions while helping individuals connect with the right resources quickly. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a fast-paced, service-driven higher education environment. Responsibilities:• Conduct high-volume outbound outreach to prospective students and applicants who have expressed interest in educational programs.• Respond to inbound calls and chat inquiries with professionalism, warmth, and a customer-focused approach.• Assess each interaction carefully to identify needs and route individuals to the most appropriate department or team member.• Contribute to a range of calling initiatives based on departmental priorities and enrollment support needs.• Assist prospects, applicants, and current learners by providing timely guidance and ensuring a smooth service experience.• Maintain productivity and accuracy while managing a demanding daily call volume and multiple workstreams.• Complete assigned administrative support duties that help the team meet service and outreach goals.
2026-09-28T00:00:00Z

Customer Service Representative-Spanish Bilingual

Fridley, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-01T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

E-Commerce Specialist

Minneapolis, MN
remote
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an E-Commerce Specialist to support and enhance digital commerce operations for a growing consumer-focused business in Minneapolis, Minnesota. This Long-term Contract position will play a key role in improving online storefront performance, coordinating platform-related initiatives, and helping shape a strong customer shopping experience across multiple channels. The individual in this role will collaborate with cross-functional teams to execute ecommerce initiatives, maintain product and content accuracy, and contribute to successful online launches. Responsibilities: • Lead day-to-day execution of ecommerce projects involving Shopify-based storefronts and related digital commerce tools. • Partner with marketing, technology, operations, customer support, and warehouse teams to keep online sales channels running smoothly and efficiently. • Manage integrations between ecommerce platforms and connected business systems, including Microsoft Dynamics 365 Business Central and other third-party applications. • Oversee product data, site content, inventory updates, and subscription-related information to ensure accuracy across online stores. • Support marketplace activity and digital merchandising efforts across channels such as Amazon, eBay, and other ecommerce platforms as needed. • Coordinate testing, validation, and quality checks before releases to help ensure stable functionality and successful site launches. • Investigate and resolve ecommerce platform issues, escalating complex problems when necessary to minimize disruption to customers. • Apply ecommerce best practices to improve site usability, operational effectiveness, and overall online performance. • Assist with content and catalog migration activities tied to new site features, store enhancements, or platform updates.
2026-10-01T00:00:00Z

Digital Marketing Specialist

Saint Paul, MN
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Digital Marketing Specialist to support integrated online marketing efforts for a long-term contract opportunity based in Saint Paul, Minnesota. This role focuses on strengthening campaign performance across paid media, email outreach, LinkedIn targeting, and website content updates. The ideal candidate will combine hands-on platform expertise with strong coordination skills to help manage priorities, maintain digital assets, and deliver effective marketing support. Responsibilities: • Improve audience and contact list performance by organizing, refining, and supporting database-driven marketing activities. • Plan, launch, and optimize paid search campaigns to increase visibility, traffic quality, and return on advertising spend. • Execute LinkedIn account-based marketing initiatives that align outreach efforts with targeted business audiences. • Provide ongoing marketing support and advisory assistance to internal stakeholders and related business needs. • Maintain website content and help ensure pages remain accurate, functional, and aligned with campaign objectives. • Coordinate multiple marketing activities by tracking timelines, managing deliverables, and supporting day-to-day project progress. • Monitor campaign results and identify opportunities for adjustment using digital performance data and analytics tools.
2026-10-02T00:00:00Z

Supply Chain Specialist

Saint Paul, MN
onsite
Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a detail-oriented Supply Chain Specialist to support procurement and contract administration for a higher education institution in Saint Paul, Minnesota. This contract position offers a path to a permanent role and is ideal for someone who can balance timely purchasing activity with careful review of service agreements while maintaining compliance with public sector standards. The role works closely with campus departments, vendors, and external partners to keep purchasing and contracting processes organized, accurate, and responsive to business needs. Responsibilities:• Oversee day-to-day purchasing activities, ensuring transactions align with institutional guidelines and applicable procurement requirements.• Review, prepare, and route purchase orders in Workday, confirming completeness, accuracy, and timely distribution to the appropriate parties.• Draft, update, and process service and operational contracts using established templates while coordinating with legal and governing offices as needed for compliance.• Remove nonstandard edits and reconcile contract language to match approved terms before execution.• Support agreements for a variety of needs, including facilities-related services, guest speakers, and other departmental engagements.• Maintain organized procurement and contract records, monitor financial details, and resolve discrepancies to support accurate documentation and reporting.• Communicate with internal stakeholders and vendors to provide clear status updates, gather required information, and keep purchasing and contract workflows moving efficiently.• Assist with procurement activity in systems such as Workday and Jaggaer Marketplace, including transaction tracking and related administrative support.• Contribute to the overall effectiveness of the department by handling additional assigned duties and promoting dependable business partnership across the organization.
2026-09-22T00:00:00Z

Digital Content Specialist

Minneapolis, MN
onsite
Temporary / Contract
25.46 - 29.48 USD / Hourly
We are looking for a Digital Content Specialist to support a Contract engagement within the healthcare industry in Minneapolis, Minnesota. In this role, you will shape and maintain website content, ensuring pages are accurate, well-organized, and aligned with current brand expectations. The position also contributes to search visibility efforts by improving on-page content and applying SEO best practices across digital properties. Responsibilities: • Refresh, revise, and publish website materials while preparing content for placement on updated digital pages. • Create and organize new web pages within a CMS environment, ensuring consistency with brand style, tone, and formatting standards. • Edit existing copy for clarity, usability, and presentation so that online content delivers a strong user experience. • Support search optimization initiatives by applying on-page improvements that help strengthen organic traffic performance. • Conduct keyword research when needed to guide content updates and inform page development decisions. • Maintain content accuracy and structure across web properties using established web content management practices. • Partner with stakeholders to implement digital updates efficiently while meeting quality expectations and project timelines.
2026-10-01T00:00:00Z

12 results for Customer Experience Specialist in St. Paul, MN