<p>We’re looking for an experienced IT professional to join our team as a Senior IT Support Specialist. This role is ideal for someone who enjoys solving complex technical problems, improving IT processes, and serving as a technical mentor to others. You’ll handle advanced support issues, lead small technology initiatives, and help shape decisions around tools, systems, and best practices.</p><p><br></p><p><strong>What you’ll do</strong> </p><p> Serve as the primary escalation point for challenging technical issues and perform deep‑dive troubleshooting across hardware, software, networks, and cloud services</p><p>• Lead or support technology projects such as device rollouts, system upgrades, network improvements, or new tool implementations</p><p>• Provide technical guidance and coaching to junior and mid‑level team members, helping strengthen documentation, workflows, and troubleshooting standards</p><p>• Monitor and optimize IT systems, including endpoints, network equipment, productivity tools, and device management platforms</p><p>• Work with outside vendors to resolve complex issues, coordinate repair or replacement needs, and evaluate potential new solutions</p><p>• Identify recurring technical problems and recommend improvements to reduce future incidents</p><p>• Support security practices by ensuring devices, users, and systems stay compliant with organizational standards</p>
<p>We are seeking an experienced Payroll Supervisor, Manager, or Director to oversee payroll operations, HR systems, and benefits administration. This role requires a highly organized and detail-oriented individual with a strong understanding of payroll processes, employee benefits, and compliance standards. The ideal candidate will excel in managing complex systems and ensuring seamless operations across multiple functions. Salary up to $140K. If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.5690.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the implementation, maintenance, and performance of the HR Information System to ensure optimal functionality.</p><p>• Ensure the accuracy, security, and integrity of HR data while addressing system upgrades and troubleshooting issues.</p><p>• Train HR personnel and other users on system features and updates to improve efficiency.</p><p>• Oversee end-to-end payroll operations, guaranteeing timely and accurate employee compensation.</p><p>• Manage payroll records, deductions, and compliance with tax and labor laws.</p><p>• Collaborate with Finance and Accounting teams to address payroll-related matters and ensure alignment.</p><p>• Administer employee benefits programs, including health, dental, vision, retirement, and wellness initiatives.</p><p>• Conduct annual benefits enrollment processes and communicate updates to employees effectively.</p><p>• Develop and revise HR policies and procedures to comply with legal requirements and industry standards.</p><p>• Support talent acquisition, onboarding, and employee development strategies to enhance workforce capabilities.</p>
We are looking for a dedicated and experienced Technical Analyst II to join our team in Minnetonka, Minnesota. In this role, you will support digital product initiatives by bridging the gap between business needs and technical solutions. You will play a key role in enhancing our member portal and digital platforms, ensuring seamless functionality and improved user experiences. This is a long-term contract position with the potential to transition to a permanent role, offering an opportunity to contribute to meaningful projects that benefit our members.<br><br>Responsibilities:<br>• Collaborate with the Digital Product Owner to gather, analyze, and document technical requirements for digital solutions.<br>• Translate business needs into detailed technical specifications, user stories, and acceptance criteria.<br>• Evaluate existing platform architecture to identify areas for improvement in scalability, security, and performance.<br>• Assist in the transition of members to a new portal by documenting current needs, recommending enhancements, and supporting implementation.<br>• Ensure core functionalities, including benefits access, claims viewing, and payment processing, are optimized and integrated seamlessly.<br>• Act as a liaison between product, design, engineering, and business teams to ensure alignment on deliverables.<br>• Support testing, validation, and troubleshooting processes to ensure successful deployment of features.<br>• Identify and address technical dependencies and limitations to mitigate risks during development.<br>• Contribute to quality assurance processes by defining test cases and reviewing deliverables.<br>• Create and maintain comprehensive technical documentation, including workflows, use cases, and integration guides.
