<p>We are looking for an experienced and proactive Purchasing & Supply Chain Manager to lead and optimize our client's procurement operations. This role involves managing a team, refining processes, and developing systems to ensure the seamless acquisition of materials and services essential for production, engineering, and overall business success. The ideal candidate will have a passion for leadership, continuous improvement, and cross-functional collaboration.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead and manage a purchasing team, including hiring, training, and developing staff to support organizational growth.</p><p>• Define clear roles, responsibilities, and performance expectations for team members, fostering accountability and collaboration.</p><p>• Oversee procurement activities for raw materials, components, capital equipment, and office supplies to ensure uninterrupted material availability.</p><p>• Collaborate with departments such as Manufacturing, Engineering, Quality, Finance, and Operations to align purchasing strategies with company objectives.</p><p>• Evaluate and enhance procurement and inventory management processes to optimize efficiency and cost-effectiveness.</p><p>• Build and maintain strong relationships with suppliers, supporting selection, qualification, and performance evaluations.</p><p>• Identify and execute cost-saving initiatives and value improvement opportunities across procurement operations.</p><p>• Support contract negotiations, pricing agreements, and strategies to ensure supply continuity.</p><p>• Act as the subject matter expert for purchasing systems, ensuring data accuracy and best practices in inventory control.</p><p>• Drive team performance through coaching and development, fostering a culture of continuous improvement.</p>
<p>We are looking for a Part-time Purchasing Assistant to support day-to-day supply chain operations for a team based in New Hope, Minnesota. This Long-term Contract position is well suited for someone who enjoys coordinating purchasing activities, maintaining accurate inventory records, and helping ensure materials are available when needed. The ideal candidate will bring strong organizational skills, a detail-focused approach, and the ability to work across logistics, procurement, and planning functions in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate purchase order activities from request through follow-up, helping ensure timely ordering and accurate documentation.</p><p>• Monitor inventory levels, review usage patterns, and assist with analysis to support replenishment planning and material availability.</p><p>• Work with suppliers and internal stakeholders to track deliveries, resolve order discrepancies, and maintain smooth supply flow.</p><p>• Support logistics and supply chain operations by updating records, preparing reports, and communicating status changes to relevant teams.</p><p>• Maintain accurate purchasing and inventory data within enterprise systems, including PeopleSoft-related processes where applicable.</p><p>• Assist with process improvement efforts tied to procurement and inventory control activities, including support for system-related updates when assigned.</p><p>• Review pricing, quantities, and order details for accuracy before submission and help address issues that may affect fulfillment.</p><p>• Partner with cross-functional teams to help align purchasing priorities with operational and business needs.</p>
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
<p>We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support a large‑scale computer modernization initiative, focused on improving how enterprise devices are deployed, tracked, refreshed, and reported. The organization is modernizing its hardware lifecycle processes, implementing ServiceNow Hardware Asset Management, and accelerating the device refresh cycle.</p><p>The position sits within IT Asset & Hardware Coordination and is responsible for managing inventory levels, coordinating lifecycle refreshes with vendors and service providers, resolving ordering issues, and ensuring data accuracy across multiple systems.</p><p>The ideal candidate has a strong IT foundation, understands PC/laptop components, can work through large datasets, and is comfortable coordinating across technical, procurement, and business teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices.</p><p>· Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets.</p><p>· Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals.</p><p>· Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues.</p><p>· Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM).</p><p>· Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune.</p><p>· Perform data analysis and reporting using Excel (pivot tables, lookups, analysis); Power BI dashboard experience is a plus but not required.</p><p>· Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making.</p><p>· Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics.</p><p>· Work independently after receiving general direction, proactively identifying issues, trends, and opportunities for process improvement.</p>
<p>We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support a large‑scale computer modernization initiative, focused on improving how enterprise devices are deployed, tracked, refreshed, and reported. The organization is modernizing its hardware lifecycle processes, implementing ServiceNow Hardware Asset Management, and accelerating the device refresh cycle.</p><p>The position sits within IT Asset & Hardware Coordination and is responsible for managing inventory levels, coordinating lifecycle refreshes with vendors and service providers, resolving ordering issues, and ensuring data accuracy across multiple systems.</p><p>The ideal candidate has a strong IT foundation, understands PC/laptop components, can work through large datasets, and is comfortable coordinating across technical, procurement, and business teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Coordinate and manage hardware inventory levels and refresh lifecycle for over 80,000 administrative devices in North America.</p><p>· Support enterprise‑wide PC and laptop refresh initiatives, ensuring devices are deployed on schedule to reduce device age.</p><p>· Work closely with vendors, procurement, and service providers to ensure orders are flowing correctly and resolve ordering or fulfillment issues.</p><p>· Maintain and validate asset and inventory data in ServiceNow Hardware Asset Management (HAM).</p><p>· Pull and analyze inventory and lifecycle data from tools such as ServiceNow, SCCM, JAMF, and Microsoft Intune.</p><p>· Perform data analysis and reporting using Excel (pivot tables, lookups, analysis); Power BI dashboard experience is a plus.</p><p>· Build reports and provide insights that tell a clear story with numbers and support operational decision‑making.</p><p>· Communicate regularly with internal teams and, over time, end users regarding device lifecycle, ordering, and logistics.</p><p>· Work independently after receiving general direction, while proactively identifying issues and opportunities for process improvement.</p>
We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy.<br><br>Responsibilities:<br>• Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement.<br>• Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines.<br>• Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity.<br>• Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately.<br>• Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable.<br>• Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes.<br>• Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.