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2 results for Help Desk Tier 3 in St. Cloud, MN

Information Technology Support
  • Golden Valley, MN
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a skilled Systems Engineer to join our team in Golden Valley, Minnesota. In this contract position, you will play a key role in supporting digital and technology initiatives, providing technical expertise, and ensuring smooth IT operations. The ideal candidate will bring a combination of leadership, problem-solving skills, and technical proficiency to enhance business processes and drive continuous improvement.<br><br>Responsibilities:<br>• Provide advanced technical support and resolve desktop-related issues for site users, ensuring minimal disruption to operations.<br>• Collaborate with business users to understand their processes and deliver prompt, empathetic customer service.<br>• Manage IT projects, including planning, tracking, and communicating changes effectively.<br>• Work closely with external vendors to address technical challenges and maintain business continuity.<br>• Implement and support new technologies in collaboration with global IT teams.<br>• Ensure adherence to hardware lifecycle guidelines and provide onboarding and knowledge transfer for users.<br>• Address incidents and problems promptly, taking ownership of issues and escalating when necessary.<br>• Partner with compliance teams to enforce cyber and physical security measures, escalating non-compliance as needed.<br>• Demonstrate leadership by actively engaging in projects and fostering a collaborative team environment.<br>• Promote continuous learning and self-development to stay updated on industry trends.
  • 2025-12-04T21:23:54Z
Enterprise Applications Manager
  • Plymouth, MN
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
  • 2025-12-09T19:44:14Z