<p>We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves providing comprehensive support for end-user environments, ensuring the smooth operation of desktop systems and business software applications. The role requires a proactive individual who can address technical issues effectively while maintaining strong communication with various departments and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier-1 and Tier-2 technical support to users within the corporate environment.</p><p>• Manage and maintain desktop operating systems and business software applications, including patching, troubleshooting, and software installations.</p><p>• Perform hardware and software inventory management and coordinate office relocations.</p><p>• Deploy operating systems using desktop imaging tools to ensure efficient system setup.</p><p>• Repair and upgrade laptops and desktop computers to meet user needs.</p><p>• Record and track incidents and service cases accurately in the ServiceNow database.</p><p>• Provide direct user support and escalate complex issues to higher technical teams when necessary.</p><p>• Respond promptly to service requests, analyzing the scope of support required and delivering solutions.</p><p>• Administer user access accounts, manage shared resources, and create user groups.</p><p>• Collaborate with departments and vendors to ensure reliable infrastructure and technical issue resolution.</p>
<p>Marketing Specialist with 2+ years of experience needed for a full-time, onsite position in Western MA. While the position is onsite there will be an opportunity to work one day remotely. Must have experience with sales enablement and have outstanding organization skills, project management skills, and strong attention to detail. Prior events experience is a bonus but not required. Salary is 65-70K with some flex to 75K depending on experience and qualifications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create and manage sales support materials, including flyers, promotions, product demos, and branded gear.</li><li>Oversee event logistics for regional and national events, handling venue selection, budgeting, scheduling, staffing, vendor negotiations, on-site operations, and post-event evaluations.</li><li>Manage in-store merchandising efforts for consistency and quality.</li><li>Collaborate with Product, Sales, and Marketing teams to align and optimize sales strategies.</li></ul>
We are looking for an experienced Help Desk Analyst I to join our team in New Britain, Connecticut. In this role, you will provide technical support and guidance to users across various departments, ensuring prompt resolution of hardware and software issues while maintaining excellent customer service. This is a contract position with the potential to become permanent, offering a great opportunity to showcase your skills and grow within the organization.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to hardware, software, and networks.<br>• Research and utilize available resources to address user questions effectively.<br>• Provide users with recommendations and guidance to resolve technical challenges.<br>• Log all interactions and resolutions in the ticketing system to maintain accurate records.<br>• Escalate urgent matters and redirect issues to appropriate teams when necessary.<br>• Conduct follow-ups to confirm successful resolution of reported problems.<br>• Stay informed about system updates, changes, and new information.<br>• Assist in updating training manuals for new or modified software and hardware.<br>• Train users on the proper use of computer systems and applications as needed.<br>• Monitor and troubleshoot user computer performance and support Mitel Cloud systems.
<p>We are looking for a skilled Tax Manager to join our team in Marlborough, Massachusetts. In this role, you will oversee tax compliance processes, provide expert guidance on tax matters, and support clients with their financial and bookkeeping needs. You will also have the opportunity to mentor and develop entry-level staff members while building strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns, ensuring compliance with relevant regulations.</p><p>• Oversee the preparation and review of tax extensions and income tax payment estimates for federal and state authorities.</p><p>• Assist in maintaining accurate tax accounting records and review detailed documentation.</p><p>• Support business clients by managing bookkeeping tasks, including entering transactions, reconciling bank accounts, and creating journal entries.</p><p>• Process annual Form 1099 filings for clients and ensure timely submissions.</p><p>• Draft and review response letters to tax authorities, addressing inquiries and issues effectively.</p><p>• Establish and nurture client relationships throughout the year to provide consistent support and guidance.</p><p>• Manage and lead entry-level team members, offering training, mentorship, and performance development.</p><p>• Apply a comprehensive understanding of accounting principles, practices, and procedures to all tasks.</p>
<p>Our client in Dalton, MA is seeking a dedicated Staff Accountant to join their growing team. This is an excellent opportunity for finance professionals looking to advance their career in a collaborative and supportive environment. This role is essential in ensuring accurate and efficient accounting operations, including cost and fixed asset management. The ideal candidate is a proactive problem solver with strong technical skills and a commitment to accuracy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare journal entries, account reconciliations, and financial statements in accordance with GAAP</li><li>Support month-end, quarter-end, and year-end close processes</li><li>Process accounts payable (AP) and accounts receivable (AR) transactions and assist with vendor/client inquiries</li><li>Analyze general ledger accounts to ensure accuracy and resolve discrepancies</li><li>Assist with budgeting, forecasting, and variance analysis</li><li>Support audit preparation and collaborate with external auditors as needed</li><li>Maintain documentation for accounting procedures and internal controls</li><li>Assist in implementing new accounting policies and process improvements</li><li>Collaborate cross-functionally with internal departments to support business initiatives</li><li>Respond promptly to ad hoc requests and special projects from management</li></ul><p><br></p><p><br></p>
<p><strong>Full Charge Bookkeeper (WITH MANAGEMENT!)- Permanent Position</strong></p><p> 📍 <em>Waterbury, CT</em> | 🕓 <em>Full-Time, Onsite</em></p><p><br></p><p><strong>About the Company:</strong></p><p> Join a well-established company in the automotive industry that’s in growth mode and values teamwork, integrity, and excellence. Our client offers a supportive environment, great benefits, and opportunities for professional development.</p><p><br></p><p><strong>Position Overview:</strong></p><p> Our client is seeking an experienced <strong>Full Charge Bookkeeper </strong>to oversee all aspects of accounting and office operations. The ideal candidate will have a strong background in the <strong>automotive industry</strong>, proven leadership experience, and the ability to handle month-end close and financial reporting with precision.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle accounting, including A/R, A/P, bank reconciliations, and general ledger entries</li><li>Prepare month-end and year-end financial statements and reports</li><li>Oversee and streamline office operations and administrative staff</li><li>Collaborate with management on budgets, forecasts, and process improvements</li><li>Ensure compliance with accounting standards and company policies</li><li>Support audits and financial reviews as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li>5+ years of accounting experience (automotive industry experience <strong>required</strong>)</li><li>Strong knowledge of month-end close and financial reporting</li><li>Proficiency in accounting software and Excel</li><li>Excellent technical and analytical skills</li><li>Leadership and team management experience</li><li>Strong organizational and communication skills</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive salary- depending on experience!</li><li>Health and retirement plans</li><li>Paid time off (PTO)</li><li>Opportunities for growth and advancement</li></ul><p><br></p><p><strong>Ready to join a growing company where your skills make an impact? Please apply today to Daniele.Zavarella@roberthalf com!</strong></p>
