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9 results for Product Support Specialist in Springfield, MA

Finance Specialist (Accounts Receivable and Billing focus)
  • Berkshire County, MA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
  • 2026-01-11T15:05:43Z
Tax Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p><strong>POSITION: TAX MANAGER</strong></p><p><strong>LOCATION: GREATER HARTFORD, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is conducting a Search for a Tax Manager on behalf of a highly successful Real Estate Investment firm in the Greater Hartford area. This is an excellent opportunity for an experience tax professional who enjoys hands-on technical work and team leadership—but is looking for a more sustainable pace than public accounting typically offers. This organization manages a diversified investment platform with meaningful real estate holdings and long-term ownership horizons. The tax function is fully in-house, highly respected internally, and closely aligned with senior leadership.</p><p><br></p><p><strong>Why Professionals Are Excited About This Role</strong></p><p><br></p><ul><li>Leadership opportunity in a stable, privately held environment</li><li>True work-life balance outside of a defined busy season</li><li>Above-market base salary plus a generous bonus program</li><li>Excellent benefits, including strong retirement contributions</li><li>High visibility role partnering directly with executive tax leadership</li><li>Collaborative, low-ego culture with exceptional employee tenure</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Lead and mentor a small in-house tax team, providing review, guidance, and development</li><li>Oversee preparation and review of federal, state, and local tax filings for a range of entities, including partnerships, corporations, individuals, and trusts</li><li>Manage tax provisions, projections, and estimated payment schedules</li><li>Partner with senior leadership on tax planning initiatives and strategies to optimize tax efficiency</li><li>Conduct and oversee tax research related to new legislation and complex transactions</li><li>Ensure compliance with all filing deadlines and payment requirements</li><li>Support responses to tax notices, audits, and inquiries from taxing authorities</li><li>Drive process improvements and support ad hoc tax projects as the organization continues to grow</li></ul><p><br></p><p>This role is ideal for a tax professional who wants to step into leadership, maintain technical depth, and enjoy a long-term career path in a supportive, high-quality organization. If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-01-09T21:49:02Z
Customer Service Representative
  • Fitchburg, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>·      Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>·      Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships.  </p><p>·      Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>·      Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>·      Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>·      Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>·      Follow up on lost business in an effort to reactivate dormant accounts.</p><p>·      Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>·      Forwards quotations to customer as required.</p><p>·      Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>·      Maintain customer information as needed for contacts, routing etc.</p><p>·      Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>·      Quality is everyone’s responsibility.</p><p>·      Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-29T13:04:15Z
Financial Administrative Assistant
  • Berlin, CT
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p><strong><u>Financial Services Assistant</u></strong> (Part-Time or Full-Time)</p><p><strong>Location:</strong> Berlin, CT</p><p> <strong>Hours:</strong> Flexible, 30–40 hours per week</p><p> <strong>Compensation:</strong> Up to $26/hour, based on experience</p><p><br></p><p>We are seeking a detail-oriented and proactive <strong>Financial Services Assistant</strong> to support our advisors with day-to-day administrative and client service responsibilities. This role is ideal for someone with prior experience in a financial services or related professional environment who enjoys working with clients, managing multiple priorities, and supporting a fast-paced office.</p><p>This position offers flexibility in hours (part-time or full-time) and the ability to work in a <strong>hybrid</strong> environment after 90 days.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support daily account-related transactions and administrative processing</li><li>Manage calendaring, scheduling, and meeting coordination for advisors</li><li>Handle daily client communications via phone, email, and other channels as needed</li><li>Maintain accurate client records and documentation</li><li>Assist with general office and operational tasks to ensure smooth day-to-day workflow</li><li>Collaborate closely with advisors and team members to support client service needs</li></ul><p>Qualifications</p><ul><li>Prior experience in an administrative, assistant, or client service role within a <strong>financial services firm or related industry</strong></li><li>Strong organizational skills and attention to detail</li><li>Excellent written and verbal communication skills</li><li>High level of technical proficiency (comfortable working with multiple systems, software, and digital tools)</li><li>Ability to manage multiple tasks, prioritize effectively, and work independently</li><li>Professional demeanor and strong client service mindset</li></ul><p>What Our Client Offers</p><ul><li>Flexible schedule (30–40 hours per week)</li><li>Competitive hourly pay up to $26/hour, depending on experience</li><li>Hybrid work environment</li><li>Opportunity to work closely with advisors and gain exposure to financial services operations</li></ul><p><strong>Interested candidates with the required experience, please apply today to Daniele.Zavarella@roberthalf com!</strong></p>
  • 2026-01-06T16:59:09Z
Sr. Tax Associate
  • West Hartford, CT
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>POSITION: SR. TAX ASSOCIATE </strong></p><p><strong>LOCATION: GREATER HARTFORD, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a highly respected, privately held family office in the Greater Hartford area to identify a Senior Tax Associate to join their in-house tax team. This is a standout opportunity for an experienced tax professional—especially someone coming from public accounting—who wants better work-life balance without giving up compensation, complexity, or long-term growth. This organization manages a diversified investment portfolio with a strong presence in real estate and related operating entities. The culture is collaborative, stable, and relationship-driven, with low turnover and long-tenured employees.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><p><br></p><ul><li>Transition out of public accounting while continuing to work on complex, interesting tax matters</li><li>Predictable schedule outside of a defined busy season</li><li>Competitive base salary ($125K–$150K) plus performance bonus</li><li>Strong benefits, including immediate 401(k) match</li><li>Visible role with direct exposure to senior tax leadership</li><li>Supportive, flexible environment with clear career runway</li></ul><p><br></p><p><strong>What You’ll Be Doing</strong></p><p><br></p><ul><li>Prepare and review federal, state, and local tax returns for partnerships, corporations, individuals, and trusts</li><li>Handle tax projections, estimates, and extensions</li><li>Support tax planning initiatives and special projects</li><li>Assist with tax notices, audits, and correspondence with taxing authorities</li><li>Conduct tax research and stay current on evolving tax regulations</li><li>Collaborate closely with senior tax leadership and internal stakeholders</li></ul><p><br></p><p>If you’re a tax professional who enjoys technical work but wants more balance, stability, and a long-term home, this role is well worth a confidential conversation. If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-01-28T21:08:47Z
IT Manager
  • Glastonbury, CT
  • onsite
  • Permanent
  • 160000.00 - 220000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
  • 2026-01-13T14:04:22Z
Tax Senior - Public
  • Fitchburg, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
  • 2026-01-22T16:28:37Z
Information Security Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 160000.00 - 175000.00 USD / Yearly
  • <p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
  • 2026-01-13T20:33:55Z
Assistant Vice President Cybersecurity
  • North Haven, CT
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
  • 2026-01-14T19:28:55Z