<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
<p>We are looking for an experienced Senior Principal Procurement Specialist to oversee procurement activities related to contingent labor through various methods. This role demands a strategic thinker with the ability to manage supplier relationships, ensure compliance with regulations, and support key project milestones. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage solicitation documents, including requests for proposals, quotations, and technical service agreements from subcontractors and consultants.</p><p>• Analyze cost, pricing, technical capabilities, and financial stability of suppliers to ensure optimal procurement decisions.</p><p>• Monitor supplier performance against critical project milestones and recommend corrective measures when necessary.</p><p>• Review and ensure statements of work align with company policies, procedures, and applicable laws.</p><p>• Develop and execute negotiation strategies for pricing, delivery terms, and other contractual agreements.</p><p>• Create and maintain purchase order documentation in compliance with government regulations and company policies.</p><p>• Issue purchase orders for procurement packages of varying complexity while ensuring regulatory adherence.</p><p>• Collaborate with internal stakeholders, including legal teams and senior leadership, to resolve escalations and customer concerns.</p><p>• Track and report supplier cost, schedule, and performance metrics, implementing improvements as required.</p><p>• Support audit and gate review processes through comprehensive documentation and reporting.</p>
<p><strong>Job Posting: Permanent Purchaser</strong></p><p>Robert Half is seeking a motivated and detail-driven Purchaser to join their client's team on a permanent basis. This is an excellent opportunity for a procurement professional who is eager to make a direct impact on business operations and growth.</p><p><br></p><p><strong>Please send resume and inquiries to: <em>[email protected]</em></strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Source and evaluate vendors, products, and services to achieve optimal quality, price, and reliability</li><li>Negotiate terms, pricing, and contracts with suppliers</li><li>Process purchase orders accurately and ensure timely delivery of goods and services</li><li>Monitor inventory levels and coordinate with internal departments to fulfill operational requirements</li><li>Resolve discrepancies and maintain positive relationships with suppliers</li><li>Prepare and maintain purchase records, reports, and documentation</li><li>Identify opportunities for cost savings and process improvement</li><li>Stay up to date with market trends and supplier developments</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in purchasing, procurement, or supply chain management</li><li>Strong negotiation and analytical skills</li><li>Accuracy and attention to detail in all transactions</li><li>Familiarity with purchasing software and proficiency in Microsoft Office Suite</li><li>Excellent communication and interpersonal abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Certificate or diploma in business, procurement, or a related field is preferred</li></ul><p><strong>Benefits</strong>:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Supportive work culture and opportunities for advancement</li><li>Professional development and training</li></ul>
<p><strong><u>Purchasing Coordinator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>Fully on-site 5 days per week</p><p><br></p><p>Robert Half is seeking a driven <strong><u>Purchasing Coordinator</u></strong> on behalf of our client, a small/medium sized manufacturing business. Are you passionate about procurement, vendor relations, and driving efficiency in supply chain operations?</p><p><br></p><p>As a <strong><u>Purchasing Coordinator</u></strong>, you will oversee the sourcing, negotiation, and purchasing of manufacturing materials and electrical components. You’ll build and maintain supplier relationships, ensure timely delivery of goods, and optimize costs while upholding the company’s quality standards. Your analytical mindset and attention to detail will be key to your success.</p><p><br></p><p>Responsibilities:</p><ul><li>Source and evaluate suppliers for electrical component manufacturing needs</li><li>Negotiate favorable terms, pricing, and contracts for materials and supplies</li><li>Monitor inventory levels and initiate purchase orders to maintain production flow</li><li>Track orders, coordinate deliveries, and resolve discrepancies with vendors</li><li>Analyze market trends and vendor performance to drive cost savings</li><li>Collaborate with internal stakeholders including engineering, production, and logistics</li><li>Maintain accurate records and report on purchasing activities</li><li>Ensure compliance with company policies and regulatory requirements</li></ul><p>Qualifications:</p><ul><li>2+ years experience in purchasing/procurement, ideally in a manufacturing or electrical component setting</li><li>Strong negotiation and vendor management skills</li><li>Solid understanding of supply chain processes and inventory control</li><li>Proficiency with ERP and purchasing software; Excel and data analysis a plus</li><li>Excellent communication, organizational, and problem-solving abilities</li><li>Bachelor’s degree in business, supply chain management or related field preferred</li></ul><p>Benefits: Our client offers competitive compensation, healthcare benefits, paid time off, and opportunities for professional growth.</p><p><br></p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p><p><br></p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
<p><strong>CFO- Newington area</strong></p><p><strong>Hybrid Schedule Available!</strong></p><p><strong>Contact:</strong> Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID:</strong> BR0013384991</p><p><br></p><p><strong>Company Overview</strong></p><p>Our client is a growing, private equity–backed manufacturing organization with multiple operating sites across the US. They are a market leader in their sector, serving diverse industrial customers with high-quality, engineered products. As they continue to scale organically and through acquisition, they are seeking a strategic and hands-on Chief Financial Officer to help drive operational excellence, financial performance, and enterprise value creation.</p><p><br></p><p><strong>Position Summary</strong></p><p>The CFO will serve as a key member of the executive leadership team, responsible for all financial strategy, planning, reporting, and risk management activities across a multi-site manufacturing platform. This leader will partner closely with the CEO, private equity sponsors, and the Board of Directors to drive profitability, operational efficiency, and long-term value creation.</p><p><br></p><p>The ideal candidate brings deep manufacturing industry experience, a strong operational finance background, ERP implementation expertise, and prior CFO-level leadership within a private equity–backed environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Strategic Leadership</p><ul><li>Lead enterprise-wide financial strategy aligned with growth and value creation objectives.</li><li>Serve as a strategic advisor to the CEO and Board, providing actionable financial insights.</li><li>Support M& A strategy, including financial diligence, integration, and synergy tracking.</li></ul><p>Financial Management & Reporting</p><ul><li>Oversee all accounting, financial reporting, FP& A, treasury, tax, and compliance functions.</li><li>Lead monthly, quarterly, and annual close processes across multiple sites.</li><li>Manage multi-entity consolidations and ensure timely, accurate reporting.</li><li>Develop KPI dashboards and operational metrics aligned with manufacturing performance drivers.</li><li>Maintain strong internal controls and governance.</li></ul><p>Private Equity & Board Engagement</p><ul><li>Prepare and deliver board-ready financial presentations.</li><li>Lead lender and investor communications, including covenant reporting.</li><li>Drive EBITDA growth initiatives and working capital optimization.</li><li>Support capital structure strategy and liquidity management.</li></ul><p>Operational Finance</p><ul><li>Partner with operations leadership to improve margins, cost controls, and throughput.</li><li>Oversee standard costing, inventory management, and cost accounting processes.</li><li>Drive data-driven decision-making across production, supply chain, and procurement.</li></ul><p>ERP & Systems Leadership</p><ul><li>Lead ERP implementation, optimization, or system upgrades across multiple sites.</li><li>Ensure integration of financial and operational data systems.</li><li>Improve reporting automation and business intelligence capabilities.</li></ul>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
<p>Our client in Manchester, CT is seeking a detail-oriented and proactive Buyer for a contract-to-permanent opportunity. This role is ideal for candidates looking to take the next step in their procurement career by joining a thriving organization with strong growth potential.</p><p>Key Responsibilities:</p><ul><li>Manage end-to-end procurement processes, including sourcing suppliers, negotiating pricing, issuing purchase orders, and tracking deliveries.</li><li>Analyze inventory levels and demand to ensure timely purchase of materials and products.</li><li>Build and maintain strong vendor relationships to secure optimal terms and consistent supply chain performance.</li><li>Collaborate with internal teams to forecast needs, resolve discrepancies, and support production schedules.</li><li>Monitor market trends to identify cost-saving opportunities and drive process improvements.</li></ul><p><br></p>
We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management.<br><br>Responsibilities:<br>• Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements.<br>• Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services.<br>• Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals.<br>• Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency.<br>• Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations.<br>• Develop and maintain standardized templates for agreements to streamline contract processes.<br>• Resolve contract disputes effectively, ensuring favorable outcomes for the organization.<br>• Analyze contracts to identify risks and propose solutions to mitigate potential issues.<br>• Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
