We are looking for a motivated and adaptable Network Engineer to join our team in Worcester, Massachusetts. This long-term contract position is ideal for individuals eager to advance their career from a Helpdesk role into Networking and Infrastructure. The role offers an excellent opportunity for growth, mentorship, and hands-on experience in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Troubleshoot connectivity and advanced network issues on end-user devices, including laptops, tablets, and mobile phones.<br>• Replace and install network equipment, requiring the ability to lift up to 50 pounds and work in confined spaces when necessary.<br>• Collaborate effectively with team members and communicate clearly with users to address technical challenges.<br>• Provide proactive engagement and maintain an approachable demeanor while interacting with colleagues and clients.<br>• Handle helpdesk or general IT support tasks with attention to detail and efficiency.<br>• Utilize and manage Juniper and Aruba networking systems, ensuring optimal performance.<br>• Configure and maintain Cisco routers and switches for seamless network operations.<br>• Monitor and manage Palo Alto firewalls to ensure secure network connectivity.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations.<br>• Maintain and oversee Cisco ASA devices to support network security.
We are looking for an experienced ServiceNow Engineer to join our team in Amherst, Massachusetts. In this long-term contract role, you will play a pivotal part in maintaining, developing, and optimizing the ServiceNow platform to meet the evolving needs of our organization within the education sector. This position offers an excellent opportunity to apply your technical expertise, collaborate with stakeholders, and contribute to innovative solutions.<br><br>Responsibilities:<br>• Manage and administer all environments and modules within the ServiceNow platform to ensure smooth functionality.<br>• Develop, test, and implement enhancements to modules, reports, integrations, workflows, and user interfaces.<br>• Create and maintain thorough documentation for code, configurations, system changes, and workflows.<br>• Translate incoming requests and requirements into technical solutions aligned with IT architecture standards.<br>• Perform system maintenance tasks, including troubleshooting, data cleansing, monitoring, and resolving technical issues.<br>• Ensure proper access controls, permissions, and data confidentiality are maintained and monitored rigorously.<br>• Provide user support and assistance, addressing technical concerns and ensuring optimal system performance.<br>• Collaborate with cross-functional teams to integrate systems and services programmatically.<br>• Follow industry best practices for ServiceNow platform development and administration.<br>• Monitor platform performance and proactively identify areas for improvement or optimization.
<p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
<p>We are looking for a motivated and skilled Technical Lead to join a client in the environmental space. In this role, you will combine hands-on development expertise with leadership responsibilities, overseeing a small team of developers and driving technical projects forward. This is an exciting opportunity to contribute to emergency response software solutions while mentoring and guiding team members in a collaborative environment. This role can sit primarily remote. The team goes into the office in Marlborough, MA twice a month. </p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of developers, providing mentorship and guidance to support their growth and development.</p><p>• Oversee the planning and execution of development sprints, ensuring projects are delivered on time and meet quality standards.</p><p>• Engage in hands-on development using technologies such as JavaScript, TypeScript, Vue.js, and MongoDB.</p><p>• Collaborate with senior staff and product teams to define project goals and technical requirements.</p><p>• Implement and maintain DevOps practices, including AWS integrations and automation tools.</p><p>• Design and enhance dashboards and analytics tools to support emergency response solutions.</p><p>• Coordinate with stakeholders to address client needs and ensure software aligns with business objectives.</p><p>• Troubleshoot and resolve technical challenges, ensuring the stability and scalability of applications.</p><p>• Participate in strategic planning sessions, providing insights to shape the team's direction and growth.</p><p>• Build and foster a culture of innovation and collaboration within the development team.</p>
<p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
