<p><strong>Director of Operations – Healthcare Practice</strong></p><p> Location: Southington, CT area (Onsite, brand new office)</p><p> </p><p>Join a growing, privately held medical practice with over 25 years of service to the community. Our dedicated team of over 100 employees and is committed to providing compassionate, patient-centered care.</p><p><strong> </strong></p><p> The Director of Operations leads practice operations, focused on process improvement, workflow efficiency, and effective staff management during a period of rapid growth. This role will execute strategic goals, optimize workflows, and drive financial and quality outcomes.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and develop four department managers: Billing, Patient Services, Clinical, Administration </li><li>Streamline processes across patient services and clinical functions.</li><li>Standardize and implement workflows and policies for efficiency and consistent patient experience.</li><li>Manage budgets, monitor performance, and drive revenue cycle outcomes with finance and billing teams.</li><li>Optimize clinic flow, staffing, scheduling, and patient satisfaction with clinical leaders.</li><li>Lead, mentor, and develop managers and support staff; manage hiring, onboarding, and retention.</li><li>Prepare and present operational reports and recommendations to leadership.</li><li>Collaborate closely with the CFO and Practice Manager to ensure smooth integration as the organization expands.</li><li>Identify and implement operational best practices to enhance patient experience, compliance, and staff engagement.</li></ul><p><strong> </strong></p><p><strong>Required Experience:</strong></p><ul><li>Proven operations leadership experience in a fast-paced business or healthcare environment.</li><li>Strong skills in process optimization, people management, and organizational strategy.</li><li>Healthcare practice experience highly preferred</li></ul><p> </p><p><strong>Why Join Us?</strong></p><ul><li>Lead operations in a modern, high-impact medical practice.</li><li>Directly influence practice growth and patient care excellence.</li><li>Competitive compensation package including bonus potential.</li></ul><p><strong> </strong></p><p>Ready to take the next step in your career? Please apply today or send your resume to Kelsey.Ryan@roberthalf(.com)</p>
Are you a talented and experienced administrative detail oriented seeking an opportunity to make an impact in the healthcare field? Our team is seeking a Senior Administrative Assistant to provide contract support for a clinical group operating within a leading university setting in Connecticut. This is a dynamic role for individuals who thrive on organization, confidentiality, and efficiency. Key Responsibilities: Coordinate and manage complex schedules and calendars for clinical staff, including doctors. Communicate professionally with healthcare professionals and stakeholders via phone, email, and conference calls. Prepare and organize documentation for meetings and events. Accurately maintain records using Epic and other healthcare systems. Provide essential office support: filing, data entry, and document preparation. Collaborate with clinicians and staff to resolve administrative needs and improve processes. Assist with travel arrangements and accommodations as needed. Ensure compliance with internal policies and procedures. Serve as a reliable point of contact for internal and external partners. Uphold confidentiality and data accuracy with sensitive healthcare information. Why Join Us? Direct impact supporting patient care and clinical excellence. Work within a collegial, mission-driven environment. Enhance your skills in a fast-paced university healthcare setting. Ready to take the next step in your career? Apply now to join our talented team and help us deliver outstanding service to our clinicians and patients. To Apply: Submit your resume and a brief introduction outlining your relevant experience. Our company is committed to diversity and equal opportunity. All experience in candidates will receive consideration for employment.
<p>Our client, a reputable healthcare organization, seeks a detail-oriented Medical Clerk to support their medical administrative team. The ideal candidate has strong organizational skills, excellent attention to detail, and experience with healthcare documents and records. This position is onsite 5 days a week and is a contract-to-hire role. </p><p>For immediate consideration please call 413.732.8464 </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately input and maintain patient records, files, and medical documentation</li><li>Process insurance forms and assist with billing paperwork</li><li>Schedule appointments and coordinate with physicians and medical staff</li><li>Respond to patient inquiries and provide administrative support</li><li>Ensure confidentiality and compliance with HIPAA and all regulations</li></ul><p><strong>Requirements:</strong></p><ul><li>High school diploma or equivalent required</li><li>Prior experience in a medical office or healthcare setting preferred</li><li>Proficiency with electronic health record (EHR) systems and MS Office</li><li>Excellent communication and customer service skills</li><li>Strong multitasking and prioritization ability</li></ul><p><br></p>
Are you an organized, reliable detail oriented with healthcare front office experience? Join our team as a Medical Receptionist, supporting five locations and contributing to exceptional patient care and service. We are seeking at least two candidates who have proven stability in prior roles and a strong commitment to delivering a positive patient experience. Key Responsibilities: Welcome and assist patients and visitors at the front desk, ensuring a detail oriented and friendly atmosphere. Manage appointment scheduling for medical procedures and efficiently coordinate patient flow. Process prior authorizations for medical procedures. Utilize EPIC or other EMR systems for patient scheduling and records management. Collaborate with clinical and administrative staff to ensure timely and accurate service. Required Skills and Experience: Prior experience with EPIC (preferred), or other EMR systems. Previous employment in a healthcare setting. Experience processing prior authorizations. Proven ability to handle scheduling for medical procedures efficiently. Soft Skills and detail oriented Attributes: Reliability: Consistently punctual and dependable; must demonstrate low absenteeism and minimal personal cell phone use during work hours. Courteous & Personable: Maintain a welcoming and detail oriented demeanor with patients and colleagues. Responsible & Patient-centric: Ability to stay organized, multitask, and prioritize patient needs. Locations: Multiple—must be available and willing to travel as needed between local offices. Why Join Us? Make an impact daily by being a key part of the patient experience. Leverage your healthcare and EMR skills in a reputable, team-oriented practice environment. Competitive compensation and opportunities for growth. Ready to build your healthcare career? Apply today if you have the experience and dedication needed to keep our practice running smoothly and are committed to excellence in patient care.
Robert Half's client in Milford is looking for an administrative assistant for a 3-month long assignment. <br><br>Responsibilities:<br> <br>- Answering phones and making appointment reminder calls<br>- Greeting consumers, collecting co-payments<br>- Entering billing and other data into the electronic health record<br>- General administrative duties including managing medical records, medical billing data, filing, copying, scanning, supplies<br><br>Duration: 3 months<br>Hours: Monday to Friday 9am- 5pm<br>APPLY NOW is you are interested!
<p>Our client in Springfield, MA is seeking an experienced Insurance Follow-Up Specialist for a contract position. This is an excellent opportunity to contribute your expertise with a respected organization, ensuring the timely and accurate management of insurance claims and reimbursement processes.</p><p>Key Responsibilities:</p><ul><li>Investigate and resolve unpaid or delayed insurance claims</li><li>Communicate effectively with insurance carriers to obtain status updates, claim resolutions, and clarification of denials</li><li>Review and analyze explanation of benefits (EOBs) and remittance advice to determine appropriate follow-up</li><li>Appeal denied claims in accordance with payer-specific guidelines</li><li>Document all interactions and claim actions in the billing system accurately</li><li>Collaborate with internal teams, such as billing and collections, to ensure coordinated efforts</li><li>Maintain up-to-date knowledge of insurance regulations and payer requirements</li></ul><p><br></p>
<p>Robert Half's client in MA is looking for a Medical File Clerks to support their office on a temporary to permanent basis.</p><p><br></p><p>In this role, you will be responsible for:</p><p>- Document management</p><p>- Attention to detail</p><p>- Organizing files</p><p>- Preparing packets</p><p>- Spreadsheet management</p><p>- Working with confidential information</p><p><br></p><p>When: March 1st</p><p>Duration: 6-months + with potential to go permanent</p><p>Where: Hybrid</p><p>Hours: 8:30am-5:00pm</p><p>Pay: $18+ (depending on experience)</p><p><br></p><p>If interested, apply to this role today</p>
