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7 results for Help Desk Tier 3 in Springfield, MA

Software Developer
  • Enfield, CT
  • remote
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • Responsibilities will include working closely with a team of Developers and key business staff on the development and development of new and existing systems, will be heavily involved in all aspects of the application design/architect/build (database, web, client apps, services, and system interfaces) and will have an important role in helping to make critical technical and design decisions during the development process.<br><br>• Design of database development utilizing SQL for creating views, writing stored procedures and triggers, and schema changes.<br>• Collaborate with technical team members and functional architects to design, deliver, and implement customized corporate end‐user applications for the company.<br>• Responsible for designing, integration and developing web‐based applications and related backend systems.<br>• Evaluate and manage the re‐engineering of existing systems, as well as the design and implementation of new features and interfaces.<br>• Audit and maintain/enhance the ongoing performance of systems.<br><br>QUALIFICATION AND COMPETENCIES:<br><br>• 5+ years’ experience as a developer.<br>• Degree in computer science or related field required.<br>• Prior experience with Azure DevOps and Git is required.<br>• Design with n‐tier architectures (UI, Business Logic Layer, Data Access Layer) along with service‐ oriented architectures (SOA).<br>• Solid understanding of object‐oriented programming (OOP).<br> <br>• Knowledge of the .NET 4.x and Core Frameworks, including Visual Studio 2019 and/or 2022, C#, and ASP.NET.<br><br>Specific skill requirements<br><br>• 5+ years’ experience ASP.Net and MVC Framework<br>• 3+ years’ experience TypeScript and/or JavaScript<br>• 3+ years’ experience ASP.NET/C#/MVC.<br>• 3+ years’ experience SQL Server (2016 or later preferred).<br>• 2+ years’ experience Angular<br>• 2+ years’ experience Telerik's Kendo UI
  • 2026-01-20T14:32:30Z
Tax Senior - Public
  • Marlborough, MA
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior to join our team in Marlborough, Massachusetts. This role involves overseeing tax compliance processes, managing client relationships, and providing mentorship to entry level team members. The ideal candidate will bring a strong understanding of tax laws and accounting practices, paired with excellent communication and organizational skills.</p><p><br></p><p>For immediate consideration, contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and review of tax returns for individuals, corporations, and partnerships, ensuring adherence to all applicable regulations.</p><p>• Coordinate and finalize requests for tax return extensions and estimated federal and state income tax payments.</p><p>• Oversee the creation and maintenance of accurate tax-related accounting records, including supporting documentation.</p><p>• Work collaboratively with clients to ensure their financial records are accurate and up-to-date, including reconciling bank statements and maintaining journal entries.</p><p>• Process annual 1099 forms for clients in a timely and compliant manner.</p><p>• Draft and review responses to inquiries and audits from tax authorities, ensuring thorough and precise communication.</p><p>• Build and maintain strong, attentive relationships with clients throughout the year to support their ongoing needs.</p><p>• Supervise and mentor entry level staff, providing training and development opportunities to enhance their skills.</p><p>• Apply comprehensive knowledge of accounting standards and practices to ensure accuracy and compliance.</p><p>• Demonstrate meticulous attention to detail in all aspects of work.</p>
  • 2026-01-06T18:14:26Z
Tax Senior - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a detail-oriented and experienced Tax Senior to join our team in Hopkinton, Massachusetts. In this role, you will manage a variety of tax-related tasks, including preparing and reviewing tax returns, maintaining accounting records, and mentoring entry-level staff. This position offers an excellent opportunity to develop client relationships and contribute to the success of our organization.</p><p><br></p><p>For immediate consideration call Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for individuals, corporations, and partnerships in compliance with applicable regulations.</p><p>• Handle and review tax extensions to ensure timely submissions.</p><p>• Evaluate initial estimates for federal and state income tax payments.</p><p>• Assist in the preparation and review of detailed tax accounting records.</p><p>• Collaborate with business clients to maintain accurate bookkeeping records, including entering transactions, reconciling bank statements, and posting journal entries.</p><p>• Process annual Form 1099 filings for clients.</p><p>• Draft and review response letters to taxing authorities addressing inquiries and issues.</p><p>• Build and maintain strong client relationships throughout the year.</p><p>• Supervise, train, and mentor entry-level team members to enhance their skills and productivity.</p><p>• Apply extensive knowledge of accounting principles and practices to ensure accuracy and compliance.</p>
  • 2026-01-09T15:23:39Z
Senior Microsoft Engineer
  • Hartford, CT
  • remote
  • Temporary
  • 60.00 - 70.00 USD / Hourly
  • <p><strong>Job Title: </strong>Senior Microsoft Engineer (Contract) </p><p><strong>Location: </strong>Hartford, CT </p><p><strong>Work Location: </strong>Hybrid preferred, but open to Remote (Fully remote candidates must demonstrate exceptional technical depth and communication capability due to the collaborative nature of the role)</p><p><strong>Contract Duration: </strong>3-4+ months </p><p><strong>Start Date: </strong>Immediate </p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a <strong>Senior Microsoft Engineer</strong> with deep, hands-on expertise in <strong>Microsoft Intune</strong> and <strong>Microsoft Entra ID</strong> to support an environment hardening and standardization initiative. </p><p>This role is ideal for an engineer who thrives in multi-tenant settings, enjoys building repeatable processes, and can balance both execution and documentation at an expert level.</p><p>You will assess current Microsoft 365 environments, establish hardening baselines, and create scalable standards and procedures that can be applied across multiple clients. </p><p>This is a highly technical, hands-on engineering position, not a strategy only role.</p><p><br></p><p><strong>What You Will Do:</strong></p><p>Develop and implement security hardening standards and configuration baselines for Intune and Entra ID across multiple environments</p><p>Design repeatable, multi-tenant friendly configuration standards and deployment procedures</p><p>Create detailed runbooks, documentation, templates, and operating procedures for internal teams</p><p>Conduct engineering working sessions and train team members on newly established standards and operational processes</p><p>Lead technical discussions, drive deliverables, and serve as the subject matter expert for Intune and Entra ID best practices</p><p><br></p>
  • 2026-01-19T23:58:48Z
IT Manager
  • Glastonbury, CT
  • onsite
  • Permanent
  • 160000.00 - 220000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
  • 2026-01-13T14:04:22Z
Information Security Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 160000.00 - 175000.00 USD / Yearly
  • <p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
  • 2026-01-13T20:33:55Z
Assistant Vice President Cybersecurity
  • North Haven, CT
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
  • 2026-01-14T19:28:55Z