<p>We are looking for an experienced Infrastructure Engineer to join our team in Springfield, Massachusetts. In this Contract-to-Permanent role, you will play a critical part in managing enterprise-level network infrastructure and monitoring systems, ensuring optimal performance and reliability. This position offers an opportunity to contribute to the development and maintenance of robust IT solutions within the education industry.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain tools for enterprise-level network infrastructure management, including configuration, monitoring, and troubleshooting.</p><p>• Design, deploy, and support systems for IP address management, DNS, and DHCP using technologies such as Infoblox.</p><p>• Develop and enhance automation scripts using PowerShell, Python, Bash, or Perl to streamline IT processes and integrations.</p><p>• Create and update detailed technical documentation, including diagrams and procedures, to support system configurations and troubleshooting efforts.</p><p>• Implement and oversee network monitoring solutions, such as SolarWinds and Nagios, to forecast, alert, and report on system performance.</p><p>• Perform Unix and Windows system administration tasks for deployed infrastructure and monitoring tools.</p><p>• Analyze network traffic using tools like Wireshark to identify and resolve performance issues, contributing to mitigation strategies.</p><p>• Collaborate on the development and enforcement of IT policies, procedures, and best practices.</p><p>• Troubleshoot complex network outages and performance issues, ensuring prompt resolution and minimal disruption.</p><p>• Provide technical guidance and support to team members in a collaborative environment.</p>
<p>We are looking for a Senior Systems Engineer to join our team in Springfield, Massachusetts. In this Contract to permanent position, you will play a pivotal role in designing, implementing, and enhancing technology solutions while leading critical IT projects. This opportunity is ideal for a skilled individual eager to contribute to strategic planning, mentor team members, and support the advancement of enterprise-level systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and troubleshoot storage area networks (SANs), fiber channel infrastructure, and enterprise backup solutions across on-premises and cloud environments.</p><p>• Lead multiple projects focused on migrating and consolidating distributed systems into centralized enterprise models, including transitioning virtual servers to cloud-based platforms.</p><p>• Configure networks and firewalls while developing centralized logging and monitoring solutions to enhance system efficiency.</p><p>• Perform system upgrades and implement server configurations, including creating scripts and automating tasks across test, development, and production environments.</p><p>• Respond to system alerts and user-reported issues, applying independent judgment to resolve problems or escalate them when necessary.</p><p>• Collaborate with cross-functional teams to research and propose strategies for IT system improvements.</p><p>• Provide leadership and mentorship to IT engineers and administrators, fostering growth and knowledge sharing.</p><p>• Implement best practices for system security, including intrusion detection, virus management, and disaster recovery.</p><p>• Monitor and optimize system performance, ensuring the stability and reliability of critical infrastructure.</p>
We are looking for a skilled Systems Engineer to join our team in Hartford, Connecticut. This is a long-term contract position that offers the opportunity to work with cutting-edge technologies and contribute to the design, implementation, and optimization of systems infrastructure. The ideal candidate will have expertise in Citrix, cloud platforms, and server management, with a strong focus on delivering high-quality solutions.<br><br>Responsibilities:<br>• Design, deploy, and maintain systems infrastructure, ensuring high performance and scalability.<br>• Manage Citrix technologies to optimize virtual desktop environments and application delivery.<br>• Implement and support cloud-based solutions, including AWS technologies, to enhance organizational efficiency.<br>• Develop and execute PowerShell scripts for automation and system management.<br>• Perform comprehensive root cause analysis to troubleshoot and resolve technical issues.<br>• Maintain and upgrade Windows Server environments, specifically Windows Server 2016 and Windows Server 2019.<br>• Collaborate with cross-functional teams to analyze requirements and deliver tailored solutions.<br>• Monitor system performance and implement proactive measures to ensure reliability.<br>• Document processes, configurations, and best practices for future reference.<br>• Provide technical guidance and support to team members as needed.
Job Summary<br>The Cloud Automation Engineer will implement, monitor, and continually improve procedures and resource allocations to ensure professional, high quality technology support and services. Provide support and maintenance of cloud computing systems, both on-premises and with third parties, including assessing systems services to identify potential weakness and problems and refining deployment, backup, and integration scripts. <br> <br>Essential Functions<br>• Work on multiple projects to research, propose and implement strategies in the automation, migration and consolidation of complex distributed systems with both private and public on-premises and cloud infrastructures. This may entail converting or migrating physical servers to virtual machines on-premises or to cloud providers (e.g. Azure, AWS) as well as moving virtualized instances located on-premises into services provided by cloud vendors.<br>• Develop, implement, and manage containerized on-prem and cloud infrastructure solutions using Docker and Kubernetes, ensuring high availability, scalability, and security of applications deployed across multi-cloud and hybrid environments.<br>• Collaborate with cross-functional teams to integrate container orchestration into CI/CD pipelines and optimize deployment workflows by leveraging build and orchestration tools such as Jenkins and Terraform, enabling developers to seamlessly move code through an industry-standard, automated pipeline.<br>• Assist in the management of multiple database instances in support of various cloud applications.<br>• Implement changes in multiple environments from test or development to staging to production which may include automating various tasks in multiple environments.<br>• Respond to alerts and customer reported issues. Escalate or resolve problems as needed by exercising independent judgement and within established support practices. <br>Minimum Qualifications:<br>• Bachelor’s degree with 5 years related professional or Associate’s degree with 7 years related professional experience.<br>• 3 years providing Cloud orchestration and coding in a large complex environment.<br>• Knowledge and experience with system scripting using technologies such as Python and Bash.<br>• Knowledge and experience working with virtualization environments and tools such as VMWare.<br>• Experience with automation products, such as Jenkins, Terraform, Ansible or GIT.<br>• Knowledge and experience with industry standard cloud best-practices as they relate to deployment, provisioning, and pipelining.<br>• Experience in UNIX/Linux including TCP/IP and Basic Networking<br>• Excellent analytical and organizational skills to plan, recommend, implement, and monitor effective and efficient processes and to identify problems and implement solutions.<br>• Excellent interpersonal and communication skills.<br>• Ability to work independently with minimal guidance. <br> <br>Preferred Qualifications: <br>• Experience working in a large complex educational environment a plus.<br>• Experience and certification with AWS or Azure.<br>• Experience with database management systems such as MySQL, PostgreSQL, MS SQL Server. <br>• Experience with centralized automated configuration management and provisioning solutions for Linux systems such as RedHat Satellite, Puppet or Ansible.<br>• Experience working in a team-based environment and a proven history of implementing cross-departmental initiatives.
<p>Robert Half is seeking a hands-on Project & Implementation Engineer who enjoys working directly with clients and solving technical challenges. In this role, you’ll be responsible for managing and executing a variety of IT projects—from email and server migrations to network design and setup. You’ll follow project plans, keep clients in the loop, and make sure everything runs smoothly from start to finish.</p><p>This position involves both remote work and occasional travel to client sites, depending on project needs.</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is Seeking a Tier 1 support engineer. In this role, you will be the first point of contact for resolving technical issues in a managed services environment. This position requires excellent troubleshooting abilities, strong communication skills, and a commitment to delivering exceptional customer support.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support to resolve system and user issues promptly and effectively.</p><p>• Collaborate with senior engineers and team members to address and resolve complex technical problems.</p><p>• Analyze and identify recurring technical issues, contributing to the development of long-term solutions.</p><p>• Maintain accurate documentation of support requests and resolutions within the ticketing system.</p><p>• Participate in on-call rotations, which may include evening and weekend shifts.</p><p>• Stay up-to-date with required technical training and certifications to enhance skill sets.</p><p>• Configure and troubleshoot printer setups for both remote and on-premise environments.</p><p>• Utilize Remote Monitoring and Management (RMM) tools to ensure system health and performance.</p><p>• Assist with the management of Active Directory (On-Prem and Azure O365) and Group Policy settings.</p><p>• Support networking tasks, including VPN setups, VoIP configurations, and ensuring compliance with security protocols.</p>
<p><strong>Inventory & Barcode Systems Consultant (Sage 100 + ScanForce)</strong></p><p> <strong>Contract | On-site/Hybrid (Plant & Warehouse) | Foam & Mattress Manufacturing</strong></p><p>We’re looking for an experienced consultant to help us implement Sage 100 and barcode scanning (ScanForce) across our warehouse and production floor. This is a <strong>200-hour contract project</strong> reporting to the Director of IT.</p><p>What You’ll Do</p><ul><li>Lead the setup of Sage 100 inventory and production workflows.</li><li>Implement ScanForce for receiving, put-away, production, counts, and shipping.</li><li>Create barcode/labeling standards for raw materials and finished mattresses.</li><li>Migrate and clean up data for items, warehouses, and stock levels.</li><li>Train staff, document processes, and support the go-live.</li></ul><p><br></p>
