<p><strong><u>Customer Service Specialist</u></strong><em> - dynamic company and culture!</em></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.</p><p><br></p><p>*Fully onsite, 5 days per week in the office*</p><p><br></p><p><em><u>Position Overview:</u></em></p><p>• Accurately input customer orders and related data into the system to ensure error-free processing.</p><p>• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.</p><p>• Perform general administrative tasks, including filing, documentation, and generating reports.</p><p>• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.</p><p>• Utilize ERP system to manage orders, inventory, and customer information effectively.</p><p>• Maintain clear and precise communication with customers to address inquiries and provide updates.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 3+ years of relevant experience.</li><li><strong>Skills:</strong> ERP system preferred, proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of an organization with an awesome culture and top-notch benefits</li></ul><p><br></p><p><strong>To be considered</strong>, apply today or email your resume to <strong><u>Drew.Schroll@RobertHalf com. </u></strong></p><p><br></p>
Robert Half's client in Westborough is looking for Customer Service Representatives to help an advanced workload! <br><br>Job responsibilities include: <br> - Answering inbound calls (55-85 a day)<br> - Adhering to medical compliance protocols <br> - Time management skills<br> - Comfortable talking on the phone <br><br>Pay Rate: $18-$19 / hour <br>Location: Remote <br>Hours: 8:30a - 5:00p (15 minute break and 30 minute lunch)<br><br>*** If interested apply now! ***
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p>Robert Half has partnered with a top national company in their search of an Entry Level Billing Specialist to join the team.</p><p>The Entry Level Billing Specialist will work on a team and be an integral part of the corporate accounting team. The company is growing significantly through acquisitions and offers a lot of internal potential for their employees.</p><p> </p><p>This position is responsible for handling the complete billing process for our customers, including importing or entering billing tickets, billing materials and contracts, and ensuring accurate and timely invoicing. The ideal candidate will possess strong customer service skills, have a desire to excel in an accounting department, handle the billing functions for their customers and be a liaison internally with sales and finance.</p><p> </p><p>To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</p><p>This company offers an awesome culture, team atmosphere, top notch employee benefits, and ability to work Hybrid from home after a training period. </p>
<p><strong>Job Title: Accounting Specialist – AP & Payroll (Direct Hire)</strong></p><p> <strong>Location:</strong> Farmington, CT (Onsite)</p><p> <strong>Compensation:</strong> Up to $65,000 annually, DOE</p><p> <strong>Benefits:</strong> Excellent benefits package | Generous PTO | Collaborative team environment</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking an experienced and detail-oriented <strong>Accounting Specialist</strong> to join our client’s professional services firm in <strong>Farmington, CT</strong>. This <strong>direct hire</strong> position will focus primarily on <strong>Accounts Payable (AP)</strong> and <strong>Payroll</strong>, supporting the finance team with day-to-day accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>full cycle Accounts Payable</strong>, including invoice processing, coding, approvals, and payments</li><li>Perform <strong>account and bank reconciliations</strong> and maintain accurate financial records</li><li>Process and audit <strong>employee expense reports</strong> in compliance with company policies</li><li>Support <strong>monthly close</strong> processes through reconciliations and journal entries</li><li>Coordinate with a 3rd party payroll provider to process <strong>bi-weekly payroll</strong> for approximately <strong>50 employees</strong></li><li>Collaborate with internal teams and external vendors to resolve discrepancies</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years</strong> of recent, steady experience in an <strong>AP-focused accounting role</strong></li><li>Proficiency with <strong>accounting software</strong> and strong <strong>Excel skills</strong></li><li>Experience processing or assisting with <strong>payroll</strong> (<u>preferred but not required)</u></li><li>Prior experience in a <strong>professional services environment</strong><u> is a plus, not a must</u></li><li>High level of accuracy, attention to detail, and organizational skills</li><li>Ability to manage multiple priorities and meet deadlines</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or apply directly to Daniele.Zavarella@roberthalf com!</p>
<p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><strong>Position</strong>: Workday Financial Implementation Specialist</p><p><strong>Type</strong>: Long-Term Contract Role</p><p><strong>Location</strong>: Hartford, CT</p><p><br></p><p><strong>Overview:</strong></p><p>Our client located in Hartford, CT is seeking an experienced accounting/finance professional with a strong background in Workday implementation. This role offers an exciting opportunity to leverage your accounting and financial expertise while contributing to the successful deployment and optimization of Workday Financials.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>· Collaborate with cross-functional teams to support and execute Workday Financials implementation.</p><p>· Ensure integration of accounting and finance processes with Workday systems to streamline functionality and reporting.</p><p>· Participate in configuring and testing Workday modules such as General Ledger, Accounts Payable, Accounts Receivable, and Financial Reporting.</p><p>· Provide insights and recommendations for process improvements and system enhancements to optimize financial operations.</p><p>· Assist with data migration, validation, and reconciliation efforts to ensure accurate and compliant financial records.</p><p>· Act as a subject matter expert to train and support end-users in understanding and utilizing Workday Financials functionalities.</p><p>· Ensure compliance with internal controls, financial regulations, and company policies during the implementation cycle.</p><p>· Analyze workflows, identify gaps, and communicate solutions to stakeholders to achieve project goals.</p>
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p>Our client in Middletown, Connecticut, is seeking a detail-oriented and experienced Accounts Payable Specialist to join their team. This is a contract-to-permanent position offering the opportunity to contribute to a dynamic company while building your career.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts payable invoices in an efficient and timely manner.</li><li>Verify accuracy, approve invoices, and reconcile discrepancies.</li><li>Maintain detailed records and documentation of financial transactions.</li><li>Ensure compliance with company policies and procedures regarding accounts payable.</li><li>Collaborate with vendors to resolve issues and inquiries.</li><li>Assist with month-end close processes and provide support for audits.</li></ul>
<p>Are you an Accounts Payable professional with a knack for detail, a history in the construction industry, and strong expertise in Microsoft Excel? Our client in Berlin, CT, is seeking an experienced <strong>Accounts Payable Specialist</strong> to join their team on a contract basis. If you have the required skills and experience, we want to hear from you!</p><p><strong>Key Responsibilities</strong></p><ul><li>Process and verify invoices, purchase orders, and payment requests.</li><li>Match invoices to purchase orders and receipts accurately.</li><li>Ensure the timely payment of vendor invoices and expense reimbursements.</li><li>Reconcile accounts payable transactions and resolve discrepancies.</li><li>Maintain up-to-date vendor files and records.</li><li>Assist in month-end closings and reporting activities.</li><li>Communicate with vendors to address payment statuses and inquiries promptly.</li><li>Support any audits and compliance requirements to ensure proper documentation and adherence.</li></ul><p><br></p>
<p>Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Subject matter expert in agency’s core business and niche markets.</li><li>Client advocate (center of tension).</li><li>Client onboarding and project intake.</li><li>Effectively presents, sells and defends agency work to clients.</li><li>Manages overall client profitability and account reviews.</li><li>Monitors client satisfaction.</li><li>Client conflict resolution ($ conversations).</li><li>Monitors overall, strategic deliverable quality.</li><li>Up-sells / cross-sells agency services that meet client’s objectives.</li><li>Proposal writing for existing clients (new clients when necessary).</li><li>Co-creates strategic, client marketing / media / PR / digital / social plans.</li><li>Accurate revenue forecasting for clients.</li><li>Develops strategic recommendations that solve client business objectives.</li><li>Participates in client planning (account planning).</li><li>Deep knowledge of client’s business.</li><li>Deep knowledge of client’s industry.</li><li>Deep knowledge of client’s competitors.</li><li>Ultimately responsible for client program success + overall account health.</li></ul><p><br></p>
<p>We are looking for a skilled Attorney to join our legal team in the Berkshires. This position focuses on trust and estate law, offering an exciting opportunity to work in a dynamic and collaborative environment. If you have a strong background in estate planning, probate, and elder law, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert legal counsel in trust and estate matters, including estate planning, probate, and elder law.</p><p>• Draft, review, and finalize legal documents such as wills, trusts, and power of attorney agreements.</p><p>• Represent clients in estate-related disputes and probate court proceedings.</p><p>• Advise clients on strategies to preserve and transfer wealth effectively.</p><p>• Stay updated on state and federal laws impacting estate planning and elder law.</p><p>• Collaborate with colleagues across various offices to ensure consistent legal service delivery.</p><p>• Conduct thorough research and analysis to support client cases and legal documentation.</p><p>• Build and maintain strong client relationships, ensuring personalized and attentive service.</p><p>• Participate in legal seminars and training to enhance expertise in the field.</p><p>• Manage case files efficiently while maintaining confidentiality and attention to detail.</p>
<p>We are seeking an experienced Public Relations and Social Media specialist with 5+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Salary is up to 80K with some flex depending on experience and qualifications.</p><p> </p><p>This position is responsible for public relations and social media, primarily for the advisor and This role focuses on managing public relations and social media efforts targeted at advisor and consumer markets. Responsibilities include identifying story opportunities, pitching to media, and promoting critical news through social channels. The ideal candidate has a strategic mindset, strong writing skills, and experience driving impactful media relations and social media campaigns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute media relations and social media strategies to secure high-level placements across print, broadcast, and digital media.</li><li>Coordinate PR and social media activities to ensure consistent messaging across advisor and consumer markets.</li><li>Build and maintain relationships with media contacts and industry stakeholders, particularly in B2C and financial professional sectors.</li><li>Deliver high-quality content, including pitches, press releases, blogs, and social media posts, to engage advisors and consumers in understanding the value of annuities and lifetime income guarantees.</li><li>Share content across multiple channels as part of an omni-channel approach.</li><li>Collaborate cross-functionally to align projects with integrated marketing strategies.</li><li>Manage responses to media inquiries and interview requests.</li><li>Measure the effectiveness of campaigns using KPIs like engagement rates, reach, and sentiment analysis, refining tactics based on performance data.</li></ul>
