We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
<p><strong>Inside Sales Representative</strong></p><p> 📍 <em>Location:</em> Pittsfield, MA (Fully Onsite)</p><p> 💵 <em>Compensation:</em> Up to $60,000 annually, depending on experience</p><p> 🕒 <em>Job Type:</em> Full-Time, Permanent</p><p> 🎁 <em>Benefits:</em> Comprehensive benefits package offered</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking a highly motivated and experienced <strong>Inside Sales Representative</strong> to join our client's team in Pittsfield, MA. This role is fully onsite and will play a critical part in supporting their outside sales team, managing customer orders, coordinating projects, and ensuring seamless communication across departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the outside sales team with day-to-day operations and customer follow-ups</li><li>Receive and process incoming customer orders accurately and efficiently</li><li>Generate and manage work orders and assist with project coordination</li><li>Serve as a key point of contact for internal departments to ensure project accuracy and timely completion </li><li>Provide exceptional service to customers by phone and email</li><li>Maintain accurate records and documentation in CRM and ERP systems</li></ul><p> <strong>Qualifications:</strong></p><ul><li>2+ years of experience in an <strong>inside sales</strong> or <strong>customer service</strong> role, within a <strong>manufacturing, service, or distribution</strong> environment</li><li>Strong technical and computer skills</li><li>Excellent verbal and written communication skills</li><li>Ability to thrive in a <strong>fast-paced</strong>, deadline-driven environment</li><li>Strong organizational skills and attention to detail</li><li>Team player with a proactive and adaptable approach</li></ul><p>Please apply here today or email your resume to Daniele.Zavarella@roberthalf com!</p>
Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital role in loan processing and servicing, ensuring accurate records and providing excellent customer support. If you thrive in a detail-oriented and compliance-driven environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate escrow payments for property taxes, insurance, and association fees to ensure timely and accurate processing.<br>• Process loan payments, advances, and adjustments while maintaining precise transaction records.<br>• Investigate and resolve issues related to misapplied or missing loan payments promptly.<br>• Perform general loan maintenance tasks, including modifications, extensions, and system updates as required.<br>• Address credit reporting errors and manage responses to disputes effectively.<br>• Review loan documentation for accuracy and completeness, ensuring compliance with regulations.<br>• Communicate with customers to provide information, resolve inquiries, and deliver exceptional service.<br>• Collaborate with internal departments to streamline processes and maintain accurate loan servicing systems.<br>• Ensure all tasks are completed in adherence to confidentiality and compliance standards.
<p><strong>Job Title: Accounting Specialist – AP & Payroll (Direct Hire)</strong></p><p> <strong>Location:</strong> Farmington, CT (Onsite)</p><p> <strong>Compensation:</strong> Up to $65,000 annually, DOE</p><p> <strong>Benefits:</strong> Excellent benefits package | Generous PTO | Collaborative team environment</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking an experienced and detail-oriented <strong>Accounting Specialist</strong> to join our client’s professional services firm in <strong>Farmington, CT</strong>. This <strong>direct hire</strong> position will focus primarily on <strong>Accounts Payable (AP)</strong> and <strong>Payroll</strong>, supporting the finance team with day-to-day accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>full cycle Accounts Payable</strong>, including invoice processing, coding, approvals, and payments</li><li>Perform <strong>account and bank reconciliations</strong> and maintain accurate financial records</li><li>Process and audit <strong>employee expense reports</strong> in compliance with company policies</li><li>Support <strong>monthly close</strong> processes through reconciliations and journal entries</li><li>Coordinate with a 3rd party payroll provider to process <strong>bi-weekly payroll</strong> for approximately <strong>50 employees</strong></li><li>Collaborate with internal teams and external vendors to resolve discrepancies</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years</strong> of recent, steady experience in an <strong>AP-focused accounting role</strong></li><li>Proficiency with <strong>accounting software</strong> and strong <strong>Excel skills</strong></li><li>Experience processing or assisting with <strong>payroll</strong> (<u>preferred but not required)</u></li><li>Prior experience in a <strong>professional services environment</strong><u> is a plus, not a must</u></li><li>High level of accuracy, attention to detail, and organizational skills</li><li>Ability to manage multiple priorities and meet deadlines</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or apply directly to Daniele.Zavarella@roberthalf com!</p>
<p><strong>Collections Specialist / Accounts Receivable </strong></p><p>We have partnered with a dynamic, growing company seeking an Accounts Receivable/Collections Specialist to join their expanding team.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers daily via phone and email to resolve overdue accounts and negotiate payment plans</li><li>Review customer accounts and maintain collection notes</li><li>Ensure accurate, complete invoicing per contract terms and client requirements</li><li>Prepare and validate supporting documentation for billing</li><li>Handle invoice submission, and respond to customer questions regarding invoicing</li><li>Perform additional tasks as assigned by Controller</li></ul><p> </p><p><strong>Qualifications:</strong></p><ul><li>Experience collecting from business AP departments strongly preferred</li><li>Effective on the phone; strong communication skills</li><li>Proficient with MS Office and accounting software</li></ul><p><strong> </strong></p><p><strong>Perks & Benefits:</strong></p><ul><li>Hybrid work available after 90 days and demonstrated collections success</li><li>Competitive benefits package, including 401k with a match and a PSP with annual contributions</li><li>Opportunity to grow with continued investment from a PE firm and a positive, collaborative work environment</li></ul><p> </p><p>If you’re looking for growth, stability, and a chance to make an impact, apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for an accomplished Tax Manager to lead our tax practice in Worcester, Massachusetts. This role is ideal for someone with a strong background in tax advisory, team leadership, and client relationship management. As a key player in the organization, you will oversee tax strategies, mentor a team, and contribute to the growth and development of the firm's services.</p><p><br></p><p>For Immediate Interview please contact Victor Muller at 508 205 2136</p><p>Responsibilities:</p><p>• Design and execute tax planning strategies to ensure compliance while minimizing tax liabilities.</p><p>• Supervise the preparation and review of tax returns, ensuring accuracy and compliance with regulatory requirements.</p><p>• Manage tax filing schedules and extensions to ensure timely submissions and prevent penalties.</p><p>• Research and analyze tax laws and regulations, applying insights to client engagements and training sessions.</p><p>• Build and nurture client relationships by providing expert advice on complex tax issues.</p><p>• Conduct client consultations to understand financial goals and develop customized tax strategies.</p><p>• Lead and mentor a team of tax professionals, fostering growth and collaboration within the department.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in tax operations.</p><p>• Support business development activities by identifying prospective clients and expanding service offerings.</p><p>• Collaborate with senior leadership to align tax practices with the firm's overarching goals.</p>
<p>We are looking for a skilled Tax Manager to join our team in Marlborough, Massachusetts. In this role, you will oversee tax compliance processes, provide expert guidance on tax matters, and support clients with their financial and bookkeeping needs. You will also have the opportunity to mentor and develop entry-level staff members while building strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns, ensuring compliance with relevant regulations.</p><p>• Oversee the preparation and review of tax extensions and income tax payment estimates for federal and state authorities.</p><p>• Assist in maintaining accurate tax accounting records and review detailed documentation.</p><p>• Support business clients by managing bookkeeping tasks, including entering transactions, reconciling bank accounts, and creating journal entries.</p><p>• Process annual Form 1099 filings for clients and ensure timely submissions.</p><p>• Draft and review response letters to tax authorities, addressing inquiries and issues effectively.</p><p>• Establish and nurture client relationships throughout the year to provide consistent support and guidance.</p><p>• Manage and lead entry-level team members, offering training, mentorship, and performance development.</p><p>• Apply a comprehensive understanding of accounting principles, practices, and procedures to all tasks.</p>
Robert Half is proud to partner with a highly reputable third-party client seeking a dedicated Payroll Specialist to join their fast-paced, team-oriented payroll department. This is an exceptional opportunity for an experienced payroll detail oriented who enjoys owning start-to-finish processing and supporting a large field workforce. In this role, you’ll assist with full-cycle weekly payroll, manage Role Centers for assigned employees and projects within the Field Time Collection (FTC) app, maintain the field employee master file, and support apprentice rate updates and off-ratio reporting. You’ll collaborate closely with project managers and foremen to resolve payroll discrepancies, reconcile field payroll, process change forms and garnishments, validate time-off requests, and manage direct deposit and tax changes within Oracle. Additional responsibilities include preparing retroactive adjustments, handling prevailing wage and year-end balance processing, calculating taxable and non-taxable field expenses, responding to payroll inquiries, and providing backup support to the broader payroll team. This role also offers involvement in system improvements through Oracle script writing, testing, and special projects assigned by the Payroll Manager. The ideal candidate brings 3–5 years of in-house payroll experience, strong organizational skills, exceptional communication, proficiency in Excel and Microsoft Office, and the ability to thrive in a high-volume environment. A background in construction, prevailing wage work, Oracle experience, or a related degree is a plus. This is a fantastic opportunity to join a respected organization and make a meaningful impact on their payroll operations. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
