<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
We are looking for a proactive and empathetic Customer Success Specialist to join our team in Amherst, Massachusetts. In this Contract to permanent employment role, you will play a pivotal part in empowering individuals with disabilities by providing education, guidance, and support. Your work will directly contribute to helping clients manage their services independently and improve their quality of life.<br><br>Responsibilities:<br>• Conduct assessments to determine the needs of individuals applying for services.<br>• Provide orientation sessions to familiarize clients with available programs and resources.<br>• Deliver skills training to enable clients to effectively manage personal assistant services.<br>• Educate individuals on maintaining their personal care assistant programs for long-term success.<br>• Monitor progress and provide ongoing support to ensure clients are successfully utilizing assistance services.<br>• Address client inquiries via phone and email with professionalism and clarity.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Maintain accurate and up-to-date records of client interactions and progress.<br>• Actively contribute to improving processes and resources for client education.<br>• Offer tailored solutions to each client’s unique needs and circumstances.
<p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
<p>Our client in Watertown is seeking a dedicated Purchase & Sales Specialist to join their team on a contract-to-permanent basis. This role is ideal for professionals with strong order entry experience and outstanding customer service skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle end-to-end order entry with accuracy and attention to detail</li><li>Serve as the primary point of contact for clients and vendors, delivering exceptional customer service</li><li>Collaborate with sales and purchasing teams to ensure timely and efficient processing of orders</li><li>Resolve client inquiries related to products, order status, and shipments</li><li>Support administrative tasks as required</li><li>Assist with billing processes (helpful, but not required)</li></ul><p><br></p>
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p><strong>Overview</strong></p><p><br></p><p><strong> We are seeking a reliable and detail-oriented Fulfillment Specialist (Tier II) to support the accurate and secure assembly of payroll packages. This role plays a critical part in ensuring clients receive sensitive materials on time and in compliance with strict quality and security standards. If you take pride in precision, consistency, and accountability, this is an excellent opportunity to contribute to an essential operational function.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assemble and organize payroll packages by client number to ensure accurate delivery</li><li>Prepare and stage packages in alignment with production schedules and quality expectations</li><li>Complete required confirmations and tracking checklists to maintain package accountability and security</li><li>Adhere to all security, confidentiality, and audit procedures when handling sensitive client information</li><li>Identify discrepancies, missing output, or errors and escalate issues promptly to the appropriate teams</li><li>Maintain distribution and fulfillment equipment, including routine cleaning and basic upkeep</li><li>Ensure packaging materials are stocked, staged, and replenished to support uninterrupted production</li></ul><p><br></p>
<p><strong>Overview</strong></p><p><br></p><p><strong> We are seeking a reliable and detail-oriented Fulfillment Specialist (Tier II) to support the accurate and secure assembly of payroll packages. This role plays a critical part in ensuring clients receive sensitive materials on time and in compliance with strict quality and security standards. If you take pride in precision, consistency, and accountability, this is an excellent opportunity to contribute to an essential operational function.</strong></p><p><br></p><p><strong>Work Hours/Shift</strong></p><p>Wed – Thurs – Fri preferable 12pm-8pm EST but are flexible on start time (Can be later)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assemble and organize payroll packages by client number to ensure accurate delivery</li><li>Prepare and stage packages in alignment with production schedules and quality expectations</li><li>Complete required confirmations and tracking checklists to maintain package accountability and security</li><li>Adhere to all security, confidentiality, and audit procedures when handling sensitive client information</li><li>Identify discrepancies, missing output, or errors and escalate issues promptly to the appropriate teams</li><li>Maintain distribution and fulfillment equipment, including routine cleaning and basic upkeep</li><li>Ensure packaging materials are stocked, staged, and replenished to support uninterrupted production</li></ul>
<p>Accounts Payable Specialist opportunity with well-known manufacturer in central CT. Publicly traded, financial stable, and team environment with a positive working culture. As the Accounts Payable Specialist, you will be supporting the Accounting Manager and Controller with the day to day accounts payable management along with various general accounting functions. This AP function is 100% automated and looking for someone who is technically proficient! </p><p> </p><p>Perks of the job:</p><p>30 hour work week schedule- Great for individuals that need flexibility!</p><p>1 day in office schedule </p><p>Healthcare/ 401k benefits offered! </p><p> </p><p>Responsibilities include:</p><p>Reviewing and processing invoices</p><p>Preparing check runs</p><p>Handling ACH/Wires </p><p>Working with vendors and customers on account management</p><p>Resolve variances with accounts</p><p>Assisting with journal entries and month end close</p><p>Ad hoc projects for the accounting department- SOX audits, etc. </p><p> </p><p>The ideal candidate will have 3+ years of full cycle AP processing handling an automated AP process, experience working with an ERP software such as Netsuite, SAP, Oracle etc, strong communications skills and ability to multi-task. This role only offers 30 hours/week and will not exceed. Preferred- prior experience working for a publicly traded organization. This role allows for a hybrid work schedule and 30 hour work week along with top notch benefits, and team culture. To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf (com)</p>
<p><strong><u>Construction AR & Billing Specialist </u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact:<u> Drew.Schroll@RobertHalf com</u></p><p><br></p><p>AWESOME OPPORTUNITY THAT WONT BE OPEN FOR LONG!</p><p><br></p><p>Robert Half has partnered with a valued client in their search of a <strong><u>Construction Accounts Receivable and Billing Specialist</u></strong>. Our client is well-established and consistently growing and looking for someone with strong <em>AIA Billing</em> experience from within the construction industry. </p><p><br></p><p><br></p><p><em><u>Responsibilities:</u></em></p><p>• Manage billing operations for construction projects, including percent completion invoicing.</p><p>• Oversee the accurate processing of cash receipts and maintain detailed financial records.</p><p>• Handle commercial collections, ensuring timely resolution of outstanding balances.</p><p>• Collaborate with project managers to verify billing details and address discrepancies.</p><p>• Monitor accounts receivable aging reports to identify and prioritize collection efforts.</p><p>• Ensure compliance with company policies and industry regulations during all accounts receivable processes.</p><p>• Provide regular updates and reports on billing and collection activities to senior management.</p><p>• Assist in streamlining accounts receivable procedures to enhance efficiency.</p><p>• Build and maintain effective relationships with clients to facilitate smooth collections.</p><p>• Address customer inquiries regarding invoices and payment issues promptly.</p><p><br></p><p><em><u>Ideal experience:</u></em></p><p>• 5+ years of experience in accounts receivable and collections </p><p>• Strong knowledge of construction billing processes, including percent completion invoicing.</p><p>• Excellent attention to detail and ability to manage multiple tasks simultaneously.</p><p>• Strong computer and accounting software skills </p><p><br></p><p><br></p><p>Our client has some of the best health insurance benefits in the industry, a strong 401k match, paid time off, and a very strong pay range for this position. </p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
<p><br></p><p>We are seeking an experienced Public Tax Accountant/Preparer to join our client's team for the upcoming busy season. In this contract role, you’ll manage and review tax engagements for a variety of clients, with a focus on delivering timely, accurate, and compliant results in a fast-paced environment.</p><p><br></p><p>The role is fully on site, with no opportunity for remote.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and file complex tax returns for individuals, corporations, and partnerships</li><li>Provide expert tax planning and consulting for clients across diverse industries</li><li>Research and resolve complex tax issues, preparing technical documentation as needed</li><li>Monitor changes to tax regulations and communicate updates to clients and colleagues</li><li>Build and maintain strong client relationships, providing excellent service during the peak season</li><li>Collaborate with audit and assurance teams as necessary</li></ul><p><br></p>
Robert Half's client in Northborough is looking for a part time general office clerk to assist with tax season.<br><br>Responsibilities:<br>- Greeting guests<br>- E-filing<br>- Data entry<br>- booking appointments<br>- Microsoft Office <br><br>Start Date: 1/26<br>Duration: 3 months<br>Hours: flexible<br>Paying up to $18.50
<p>We are looking for a warm and detail-oriented Receptionist to join our client's team on a contract basis in Farmington, Connecticut. This position is ideal for someone who thrives in an organized environment and enjoys interacting with people. As the first point of contact, you will play a vital role in creating a welcoming atmosphere and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a friendly and detail-oriented manner.</p><p>• Handle incoming calls using a multi-line phone system and direct them appropriately.</p><p>• Manage intake paperwork and ensure accurate documentation.</p><p>• Maintain and update spreadsheets with detailed information.</p><p>• Utilize Microsoft 365, including Word and Excel, to complete administrative tasks.</p><p>• Collaborate with other team members to ensure seamless workflow.</p><p>• Uphold a clean and organized front desk area.</p><p>• Provide support to other administrative staff as needed.</p>
