<p><strong>Senior Financial Analyst | Spartanburg, SC | to $100K + Bonus</strong></p><p>One of Spartanburg’s top employers is seeking a Senior Financial Analyst to join their growing finance team. This role will serve as the right hand to the CFO with broad exposure across budgeting, forecasting, and strategic planning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Lead development of annual budgets and rolling forecasts</p><p> • Build and maintain financial models to support growth and expansion planning</p><p> • Partner with leadership to analyze results and drive strategic initiatives</p><p> • Automate and enhance reporting using advanced Excel, SQL, and related tools</p>
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a fast-paced contract position within the manufacturing industry, requiring strong communication skills and the ability to manage multiple tasks efficiently. If you thrive in a dynamic call center environment and excel at providing exceptional customer support, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Deliver excellent customer service by accurately processing data and managing order entries.<br>• Handle email correspondence to ensure customer concerns are addressed effectively.<br>• Schedule and confirm appointments while maintaining detailed records of customer interactions.<br>• Utilize Microsoft Excel and Word to document and organize client information.<br>• Assist with managing both inbound and outbound calls to meet customer needs.<br>• Maintain a high level of accuracy during data entry tasks.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Adhere to company policies and procedures to ensure quality standards are met.<br>• Provide feedback on customer experiences to help improve service processes.
<p>We are looking for a dedicated and experienced Sr. HR Generalist to join our team in Greenville, South Carolina. In this role, you will play a critical part in overseeing human resources functions, ensuring smooth operations across departments, and fostering a collaborative workplace culture. This position offers the opportunity to work closely with various teams to support staffing, employee relations, and organizational growth.</p><p><br></p><p>Responsibilities:</p><p>• Lead recruitment efforts, including creating job postings, managing hiring processes, and onboarding new employees.</p><p>• Act as the primary point of contact for employee relations, addressing workplace concerns and fostering a positive work environment.</p><p>• Collaborate with other departments, such as Marketing and Accounting, to support team development and organizational expansion.</p><p>• Maintain and enhance HR systems, ensuring they are updated and automated as necessary.</p><p>• Develop strategies to support onsite culture and ensure active engagement during varying levels of activity, such as performances and events.</p><p>• Manage benefit functions and provide support for employee inquiries.</p><p>• Ensure compliance with HR policies and procedures across the organization.</p><p>• Provide guidance and support to leadership on HR-related matters.</p><p>• Monitor and adapt to fluctuating operational demands during shows and performances.</p>
<p>We are looking for an experienced Financial Analyst/ Accountant to lead efforts in driving financial insights and optimizing both strategic and operational performance. This role blends high-level financial forecasting and analysis with hands-on accounting tasks to support the organization's goals. Based in Greenville, South Carolina, this position offers the opportunity to collaborate with leadership and contribute to impactful decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage annual budgets, financial forecasts, and profitability models to align with organizational goals.</p><p>• Evaluate pricing strategies and product performance across multiple sales channels, including e-commerce, retail, and marketplaces, to enhance margins.</p><p>• Identify opportunities for cost reduction by analyzing transaction expenses, fulfillment costs, and operational efficiencies.</p><p>• Conduct detailed profitability analyses at the product level, offering recommendations to optimize product mix, pricing, and promotional strategies.</p><p>• Create dashboards and performance metrics to monitor key business indicators and provide actionable insights.</p><p>• Collaborate with leadership to assess business activities, formulate strategies, and support high-impact decisions.</p><p>• Prepare accurate monthly and year-end financial statements, ensuring compliance with organizational standards.</p><p>• Manage general ledger entries, balance sheet reconciliations, and intercompany accounts with precision and timeliness.</p><p>• Assist with tax compliance efforts, including corporate, franchise, and sales taxes, while coordinating with external accountants for filings.</p><p>• Support internal and external audits, ensuring adherence to regulations and timely completion.</p>
We are looking for an organized and proactive Office Manager to oversee daily administrative tasks and ensure smooth office operations in Brevard, North Carolina. This role requires excellent communication skills, attention to detail, and the ability to manage multiple responsibilities effectively. If you thrive in a dynamic environment and enjoy supporting both staff and visitors, this position is perfect for you.<br><br>Responsibilities:<br>• Manage the procurement and inventory of office supplies to ensure an organized and well-stocked workspace.<br>• Coordinate weekly catering arrangements to meet team needs and preferences.<br>• Communicate with walk-in guests and provide assistance or direction as needed.<br>• Perform accurate data entry for financial and accounting purposes.<br>• Offer a welcoming and attentive experience for guests and clients visiting the office.<br>• Maintain a clean and efficient office environment by organizing supplies and equipment.<br>• Support the team by handling administrative tasks and resolving operational issues promptly.<br>• Collaborate with colleagues to streamline office processes and improve efficiency.
We are looking for an experienced Ariba B2B Integration Developer to join our team on a contract basis. In this role, you will focus on automating and enhancing the exchange of purchase orders and invoices between Ariba and Epicor Eclipse. This position offers an opportunity to work in the paper and packaging industry, contributing to innovative integration solutions that simplify procurement processes and ensure secure, efficient data handling.<br><br>Responsibilities:<br>• Analyze current workflows and document business rules for purchase order and invoice integration.<br>• Design secure and scalable integration architecture leveraging Ariba and Epicor Eclipse capabilities.<br>• Develop and configure protocols for real-time data exchange, batch processing, and structured file transfers.<br>• Map and transform data formats to ensure seamless communication and compliance between systems.<br>• Conduct rigorous testing to validate data integrity, error handling, and system performance.<br>• Deploy integration components and monitor initial transactions for accuracy and efficiency.<br>• Create detailed documentation of integration processes, including user guides and technical manuals.<br>• Provide training sessions to finance and procurement teams on system operations.<br>• Deliver post-go-live support by addressing issues, optimizing performance, and implementing enhancements.
<p>Robert Half is working with a growing manufacturing company who is hiring a Controller to oversee key financial operations and play an integral role in supporting long-term organizational strategies. This is an excellent opportunity for a highly motivated and skilled leader who is ready to take their career to the next level.</p><p><br></p><p>MANUFACTURING EXPERIENCE IS REQUIRED FOR THIS ON-SITE ROLE IN NEWBERRY, SC.</p><p><br></p><p>This position is responsible for managing financial reporting, month-end close, account reconciliations, fixed asset tracking, and ensuring compliance with GAAP and internal policies. You’ll play a key role in maintaining accurate product costing, managing budget adherence, and supporting inventory control.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Prepare and review financial statements</li><li>Maintain general ledger and oversee procure-to-pay process</li><li>Conduct variance analysis and manage discretionary spending</li><li>Track capital expenditures and fixed assets</li><li>Lead and mentor accounting staff (1 direct report)</li><li>Support internal/external audits and continuous improvement efforts</li></ul><p><br></p>
We are looking for a detail-oriented Payroll Operations Employee Services Specialist to join our team in Moore, South Carolina. This position focuses on ensuring accurate payroll processing and resolving employee inquiries effectively. As part of a long-term contract, you will collaborate closely with internal teams and external partners to deliver reliable payroll services while adhering to compliance standards and organizational policies. The role offers a hybrid work schedule, including both in-office and remote days, with initial training conducted fully on-site.<br><br>Responsibilities:<br>• Collaborate with payroll associates and business partners to ensure seamless payroll operations and achieve organizational goals.<br>• Accurately input job, salary, and personnel data into payroll systems, ensuring compliance with established procedures.<br>• Coordinate with the Managed Services Provider to meet payroll processing deadlines and maintain accuracy.<br>• Investigate and resolve discrepancies between HRIS systems and payroll databases, ensuring data integrity.<br>• Analyze audit reports before and after payroll processing to identify and correct errors.<br>• Support garnishment processes in partnership with managed services and ensure compliance with legal requirements.<br>• Provide expert guidance on payroll system functionality and address employee inquiries regarding time, earnings, deductions, and tax.<br>• Assist HR, Benefits, Compensation, and Finance teams with payroll-related requests and issues.<br>• Manage and resolve tickets in ServiceNow and other designated systems, ensuring timely follow-up.<br>• Prepare and process off-cycle payrolls in accordance with state regulations and company standards.
We are looking for an experienced Divisional/Plant Controller to join our team in Kings Mountain, North Carolina. In this long-term contract position, you will play a pivotal role in overseeing financial operations, ensuring accurate reporting, and maintaining compliance with accounting standards. This role requires a strong background in manufacturing cost accounting and financial management, as well as the ability to lead and support a local accounting team.<br><br>Responsibilities:<br>• Oversee month-end closing processes to ensure timely and accurate financial reporting.<br>• Manage manufacturing cost accounting operations, including analysis and reporting of production costs.<br>• Develop and implement financial controls to maintain compliance with company and regulatory standards.<br>• Prepare and present comprehensive financial reports to senior management and stakeholders.<br>• Lead the local accounting team, providing guidance and support to ensure efficiency and productivity.<br>• Collaborate with supply chain and procurement teams to address payable issues and maintain vendor relationships.<br>• Monitor accounts receivable processes, ensuring timely collection and resolution of discrepancies.<br>• Utilize SAP systems to streamline accounting and reporting functions.<br>• Identify and resolve gaps in financial reporting and operational processes.<br>• Act as a key liaison between the divisional team and parent company to align financial strategies.
<p>Robert half is hiring! We are looking for an Inside Account Executive to join our team. This role combines project coordination expertise with sales acumen to drive IT solutions and services. The ideal candidate will effectively manage IT-related projects while identifying and pursuing opportunities to expand our business portfolio.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement project plans, including scopes, schedules, budgets, and deliverables, to meet organizational objectives.</p><p>• Oversee and guide cross-functional teams to ensure projects are completed on time and within scope.</p><p>• Identify potential risks and implement strategies to mitigate them, while managing change requests as needed.</p><p>• Maintain accurate and detailed project documentation throughout the lifecycle of each initiative.</p><p>• Ensure all project outcomes adhere to quality, security, and compliance standards.</p><p>• Provide regular updates and progress reports to stakeholders and senior management.</p><p>• Actively seek new business opportunities within the IT sector, identifying client needs and proposing tailored solutions.</p><p>• Build and nurture strong relationships with clients, ensuring a deep understanding of their technology requirements.</p><p>• Prepare and deliver impactful proposals, presentations, and pricing quotes for IT services.</p><p>• Collaborate with technical teams to design and implement solutions that align with client goals.</p>
We are looking for a dedicated and detail-oriented Senior Accountant to oversee the financial operations of our plant in Kings Mountain, North Carolina. This role requires expertise in accounting functions such as accounts receivable and payable, cost accounting, fixed assets, and payroll, while ensuring accurate financial reporting and control. The position works closely with various departments to support financial management and improve operational performance.<br><br>Responsibilities:<br>• Manage all aspects of accounting operations, including accounts receivable, accounts payable, cost accounting, fixed assets, and payroll.<br>• Develop budgets, forecasts, and cost analyses to provide insights for financial planning and decision-making.<br>• Prepare and review financial statements, ensuring accuracy and compliance with corporate and governmental requirements.<br>• Coordinate and oversee month-end and year-end closings, including the submission of necessary reports and forms.<br>• Maintain accurate balance sheet reconciliations and inventory records, auditing physical inventories to ensure proper documentation.<br>• Provide financial and statistical information to local management to support operational control and decision-making.<br>• Collaborate with the IT department to generate reports and data for management decisions.<br>• Ensure compliance with corporate policies and procedures for accounting, payroll, inventory, and related operations.<br>• Train, mentor, and support subordinate employees to foster growth and adherence to company standards.<br>• Establish and maintain inventory control procedures, including accounting for obsolete and salvageable materials.
<p><strong>Tax Manager | Spartanburg, SC | Up to $160K</strong></p><p>Join a respected firm known for its client relationships and collaborative culture. The Tax Manager will oversee complex flow-through and high-net-worth client engagements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p> • Manage tax compliance for partnerships, S-corps, and individual clients</p><p> • Review returns and ensure quality control</p><p> • Develop and maintain strong client relationships</p><p> • Provide leadership and guidance to staff accountants</p>
We are looking for a dedicated Sales Support team member to join our team in Greenville, South Carolina. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to sales operations and grow within the role. The ideal candidate will play a key role in ensuring a seamless experience for customers and supporting the sales team in achieving their goals.<br><br>Responsibilities:<br>• Provide assistance to the sales team by managing order entry and ensuring accuracy in processing.<br>• Handle inbound and outbound sales inquiries with efficiency and professionalism.<br>• Support post-sales activities to maintain customer satisfaction and resolve any issues.<br>• Collaborate with the sales department to coordinate and enhance operational workflows.<br>• Maintain detailed records of sales transactions and customer communications.<br>• Assist in creating and delivering sales reports to track performance metrics.<br>• Respond promptly to customer queries, ensuring a positive experience.<br>• Work closely with other departments to ensure timely delivery of goods and services.<br>• Participate in sales planning and strategy discussions to improve overall results.
We are looking for an experienced Accounts Payable Specialist to join our team in Kings Mountain, North Carolina. In this contract-to-permanent position, you will play a key role in managing financial transactions, ensuring accuracy, and maintaining compliance with company standards. This role is ideal for a detail-oriented individual with a strong background in accounts payable processes.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage account coding and maintain accurate financial records.<br>• Perform check runs and oversee Automated Clearing House (ACH) payment transactions.<br>• Reconcile vendor accounts and resolve discrepancies in a timely manner.<br>• Ensure compliance with company policies and procedures for accounts payable.<br>• Collaborate with internal teams to address any payment-related issues.<br>• Prepare reports and maintain documentation to support audits and reviews.<br>• Assist in improving accounts payable processes for greater efficiency.<br>• Monitor payment schedules and ensure timely disbursement of funds.
<p>Robert Half is working with a Construction firm that is seeking an experienced Project Accountant. This role is essential to ensuring accurate financial management and supporting construction project operations. If you thrive in a fast-paced environment and are skilled in accounting and project coordination.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create and submit accurate billing documents, including AIA payment applications.</li><li>Process billing through customer portals as needed.</li><li>Support job set-up and change order processing in the ERP system, with a focus on financial impact.</li><li>Track and monitor project performance and status.</li><li>Maintain accurate documentation for subcontractor agreements and invoices.</li><li>Ensure timely and efficient processing of subcontractor payments.</li><li>Respond to job cost inquiries and collaborate with project teams.</li><li>Prepare and manage sales tax exemptions and related documents.</li><li>Assist with accounts payable and receivable, addressing discrepancies with customers, subcontractors, and vendors.</li><li>Interface with project owners and general contractors to ensure timely payments.</li><li>Attend project and status meetings, providing insightful updates.</li><li>Provide necessary documentation for audits (internal and external).</li><li>Periodically visit regional offices, which may require overnight travel.</li><li>Perform various administrative and accounting duties aligned with company-established procedures.</li><li>Maintain a strong understanding of financial impacts across regional projects.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Prior experience with job costing and construction accounting is required.</li><li>Familiarity with AIA construction forms is essential.</li><li>Knowledge of ERP systems (preferably Viewpoint Vista) and financial software.</li><li>Proficiency in Microsoft Excel and general accounting principles.</li><li>Associate’s degree in Accounting, Finance, or related field is required; a Bachelor’s degree is preferred.</li><li>At least 2 years of related experience.</li><li>Strong communication and organizational abilities paired with a keen attention to detail.</li><li>Ability to work independently while meeting deadlines in a high-pressure, dynamic environment.</li><li>Problem-solving and conflict resolution skills to address customer and vendor concerns diplomatically.</li><li>Willingness to travel occasionally and adapt to new challenges.</li><li>Must be able to pass a background check.</li></ul><p>This position offers an opportunity to collaborate with diverse teams, contribute to the success of construction projects, and grow within a supportive, fast-paced environment.</p><p><strong>Apply today!</strong></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a Contract-to-permanent basis in Greer, South Carolina. In this role, you will play a crucial part in managing financial transactions and ensuring accuracy in accounts payable processes. The ideal candidate will have strong organizational skills and a proactive approach to resolving discrepancies.<br><br>Responsibilities:<br>• Process invoices by matching, batching, and coding them accurately.<br>• Post and reconcile financial batches to maintain accurate records.<br>• Investigate and resolve issues related to accounts payable and receivable with vendors or customers.<br>• Update and align sub-ledgers with the general ledger to ensure consistency.<br>• Handle cash applications, account reconciliations, and chargebacks with precision.<br>• Conduct check runs and manage Automated Clearing House (ACH) transactions efficiently.<br>• Maintain compliance with company policies and financial regulations in all tasks.<br>• Collaborate with internal teams to streamline accounts payable operations.<br>• Provide timely reporting and documentation for audits or reviews.
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
We are looking for a detail-oriented Corporate Tax Staff Accountant to join our team on a contract basis in Fort Mill, South Carolina. In this role, you will primarily focus on sales tax-related tasks, including refreshing and reviewing tax exemption certificates and ensuring compliance with regulatory requirements. This position offers an excellent opportunity to utilize your expertise in corporate tax and accounting within a flexible work environment.<br><br>Responsibilities:<br>• Update and review sales tax exemption certificates to ensure accuracy and compliance.<br>• Monitor and verify customer-submitted documentation, including signatures and registration details.<br>• Utilize specialized software to manage campaigns and organize tax-related processes.<br>• Collaborate with team members to identify and resolve missing or outdated tax documents.<br>• Maintain accurate records in the general ledger and perform journal entries as needed.<br>• Assist with corporate tax return preparation and submission.<br>• Conduct reconciliations and ensure alignment with tax regulations.<br>• Leverage SAP software for effective tracking and reporting of financial data.<br>• Provide support for manufacturing-related tax and accounting activities.<br>• Adapt to hybrid work arrangements while maintaining productivity and meeting deadlines.
<p>Senior Accountant – Manufacturing | Duncan, SC | Up to $100K</p><p><br></p><p>Stable, long-tenured manufacturing company in Duncan seeking a hands-on Senior Accountant to support the Controller. Ideal for someone who’s independent, detail-oriented, and ERP-savvy with a manufacturing background.</p><p><br></p><p>What You’ll Do</p><ul><li>Handle GL, reconciliations, month-end close, and financial reporting</li><li>Support cost and inventory accounting</li><li>Partner with operations to improve accuracy and efficiency</li></ul><p><br></p>
<p>Outstanding chance to join this world-class organization that is looking for top talent. Nice annual bonus, excellent benefits package, and opportunity to make a real impact here. For immediate and confidential consideration on this or one of the many other positions I'm working, please contact Chris Fallow directly at [email protected] or through LinkedIn.</p>
<p>Excellent opportunity to join this high-profile company that is looking for top talent. Great benefits and bonus plan, tons of upside, and chance to really make an impact here. For immediate and confidential consideration on this or one of the many other positions I'm working, please contact Chris Fallow directly at [email protected] or through LinkedIn.</p>
<p>We are looking for a dedicated Construction Project Manager with a strong background in Electrical/Industrial Construction to lead and oversee complex projects in Anderson, South Carolina. In this long-term contract role, you will be responsible for ensuring project success by meeting quality, financial, and scheduling objectives while fostering collaboration across diverse teams. This position requires a proactive leader who can effectively communicate with stakeholders, manage resources, and maintain a strong focus on safety and performance.</p><p><br></p><p>Responsibilities:</p><p>• Plan and execute projects using standard project management tools to meet quality, financial, and timeline goals.</p><p>• Identify and secure the necessary resources to ensure the successful delivery of project objectives.</p><p>• Collaborate with functional leaders to develop a project organizational chart and assign responsibilities.</p><p>• Coordinate with various teams including order management, production, logistics, and warranty groups to streamline project workflows.</p><p>• Communicate and align with field teams to ensure clarity on schedules, budgets, and project scope.</p><p>• Conduct regular site visits to build relationships with contractors and customer representatives on-site.</p><p>• Monitor and address potential project issues promptly, escalating concerns when necessary to avoid delays.</p><p>• Develop and track project budgets, investigating variances and maintaining established profit margins.</p><p>• Promote and enforce safety standards by hosting safety meetings and fostering a culture of safety throughout the project.</p><p>• Deliver progress updates and presentations to stakeholders while ensuring adherence to reporting and tracking protocols.</p>
We are looking for an experienced Cost Accountant to join our manufacturing team in Greenville, South Carolina on a contract basis. This position will focus on supporting the implementation of Microsoft Dynamics 365 and ensuring accurate standard costing structures. The role is expected to last approximately 6 to 9 months and requires a meticulous individual with a strong background in cost accounting.<br><br>Responsibilities:<br>• Collaborate with the Finance Controller and various departments to establish and implement standard costing methods within Microsoft Dynamics 365.<br>• Conduct thorough analysis of current cost structures and ensure accurate migration to the new system.<br>• Create and configure cost elements, cost centers, and product costing models within the Dynamics 365 environment.<br>• Validate cost data, perform variance analysis, and ensure alignment with organizational standards.<br>• Assist in testing and verifying costing functionalities during system setup and the go-live phase.<br>• Document the costing processes, assumptions, and configurations for future reference and training purposes.<br>• Provide insights and recommendations to improve cost accounting methodologies and practices.<br>• Support cross-functional teams in understanding and utilizing newly implemented costing structures.<br>• Perform detailed reviews to ensure the accuracy and completeness of costing information.
<p>A company in South Carolina is seeking an Inside Sales Manager. The individual in this role is responsible for overseeing, supporting, and directing the activities related to the hiring, training, and management of inside sales personnel. Core duties include monitoring sales operations, managing administrative processes, such as account assignments, vacation schedules, attendance tracking, payroll submissions, employee compensation, and incentive programs. Additionally, this position involves tracking and reporting sales team performance metrics to regional management. The candidate will also lead the inside sales staff, motivating them to achieve regional sales objectives and organizational goals through strategic direction and supervision.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct employee training on system updates, sales strategies, customer service practices, and product knowledge.</li><li>Develop and oversee programs that acknowledge employee achievements.</li><li>Maintain and organize sales system files, including pricing structures and order records.</li><li>Share relevant market updates and implement customer and sales team feedback within the department.</li><li>Ensure employees are aligned with key organizational, regional, and site-wide objectives.</li><li>Support contract negotiations, as needed.</li><li>Generate and analyze sales-related reports using SAP software.</li><li>Participate in the enhancement and maintenance of the quality system by addressing issues, conducting audits, and contributing to process improvements to ensure compliance with established guidelines.</li><li>Assist with lean initiatives, including 6S audits, AIWs, and Kaizen projects.</li><li>Monitor employee goals and performance, updating records to facilitate annual reviews and continuous feedback opportunities.</li><li>Design and execute employee recognition and disciplinary programs.</li><li>Promote a positive and collaborative work environment while adhering to required safety regulations and OSHA standards.</li><li>Oversee personnel changes, including hiring and terminations, when necessary.</li><li>Collaborate with sales teams on customer-related concerns and assist in resolving internal and external challenges related to service delivery.</li><li>Partner with warehouse staff to resolve material handling and shipment issues.</li><li>Perform other related duties as assigned by regional management.</li><li>Uphold and exemplify optimal employee attributes and competencies that align with organizational values and objectives.</li></ul><p><strong>Qualifications:</strong></p><p><em>Minimum Requirements:</em></p><ul><li>Associate degree or equivalent experience with progress towards a bachelor's degree.</li><li>At least one year of management experience.</li><li>Proficient computer skills.</li></ul><p><em>Preferred Requirements:</em></p><ul><li>Bachelor’s degree in business or a related field.</li><li>Three or more years of management experience.</li><li>Background in sales with demonstrated leadership and team-building expertise.</li><li>Familiarity with the metals industry, including distribution processes, alloys, pricing structures, and market trends.</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Greenville, South Carolina. This role is within a small and supportive call center environment, offering the opportunity to provide exceptional service to members. This is a Contract to permanent position, ideal for individuals who thrive in fast-paced settings and are passionate about delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Handle incoming member calls with efficiency, ensuring all inquiries are addressed promptly.<br>• Accurately input and update customer information into the system while maintaining high attention to detail.<br>• Provide clear and accurate information regarding financial or banking-related inquiries.<br>• Follow up with customers as needed to resolve issues or provide updates.<br>• Maintain a detail-oriented approach and adhere to business-appropriate dress standards.<br>• Assist in identifying and addressing customer needs to enhance their experience.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Meet or exceed performance metrics related to call handling and customer satisfaction.<br>• Adhere to company policies and procedures while managing sensitive customer information.<br>• Strive to continuously improve service quality through feedback and training.
