2 results for Tech Support in Spartanburg, SC

Anderson, SC
onsite
Contract / Temporary to Hire
23 - 27 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This Contract to permanent position requires someone with a hands-on approach to managing and maintaining hardware, software, and operating systems in a dynamic IT environment. The role offers an excellent opportunity to contribute to a fast-paced organization while ensuring smooth technical operations. Responsibilities: • Install, configure, and maintain company hardware, software, and operating systems to ensure optimal performance. • Set up and image laptops for both new and existing employees, ensuring they are ready for use. • Provide encryption keys and assist users with secure access when required. • Troubleshoot and resolve technical issues related to hardware and software across the organization. • Deploy and configure desktop software tailored to user needs. • Manage and prioritize incident tickets using the ServiceNow platform, ensuring timely resolutions. • Perform inventory checks and asset management tasks to maintain accurate records of equipment and supplies. • Conduct necessary updates to Windows systems to keep devices secure and functional. • Recommend hardware and software purchases based on organizational needs. • Assist with additional tasks and responsibilities as assigned.
2026-03-09T00:00:00Z

Spartanburg, SC
onsite
Contract / Temporary to Hire
16.5 - 17 USD / Hourly
We are looking for a Technical Triage Support Analyst to join our team in Boiling Springs, South Carolina. In this role, you will provide front-line technical assistance and exceptional customer service to clients while ensuring accurate documentation and timely escalation of unresolved issues. This is a Contract to permanent position that offers a dynamic opportunity to grow within a collaborative and fast-paced environment. Responsibilities: • Respond to incoming support calls promptly, delivering detail-oriented and courteous service to all customers. • Diagnose and troubleshoot basic technical issues using established procedures while ensuring clear communication. • Escalate unresolved or complex technical problems to specialized teams with detailed documentation. • Log all customer interactions, troubleshooting steps, and resolutions in the ticketing system for accurate record-keeping. • Maintain a customer-centric approach by demonstrating empathy, patience, and timely follow-ups. • Collaborate with internal teams to ensure smooth communication and efficient resolution of escalated issues. • Provide consistent updates to customers regarding the status of their issues and resolutions. • Uphold high standards of enthusiasm when handling customer inquiries. • Participate in team discussions and contribute to improving support processes and efficiency.
2026-03-02T00:00:00Z