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13 results for Tier Ii It Support Engineer in South Brunswick, NJ

L2 Help Desk Support Engineer

Eagleville, PA
onsite
Temporary to Hire
30 - 34 USD / Hourly
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization. Responsibilities: • Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently. • Manage and prioritize incoming service tickets, adapting to changing priorities as needed. • Diagnose and resolve technical problems related to hardware, software, and network systems. • Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools. • Collaborate with internal and external resources to address complex incidents and provide timely solutions. • Communicate updates and resolutions to users regarding open service requests. • Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base. • Perform network troubleshooting to identify and resolve connectivity issues. • Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations. • Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
2026-04-03T00:00:00Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z

Sr. Cloud Solutions DevOps Engineer

Fort Washington, PA
remote
Permanent / Full Time
135000 - 145000 USD / Yearly
We are seeking a highly experienced and strategic Senior Cloud Solutions DevOps Engineer/Architect to provide technical leadership across our AWS and Azure cloud platforms. In this pivotal role, you will architect, automate, and secure enterprise-level cloud infrastructure—driving best-in-class DevOps and operational practices for mission-critical SaaS applications. You’ll serve as the primary technical bridge between Software Development and SaaS Operations, ensuring end-to-end scalability, security, performance, and reliability.Key Responsibilities:Cloud Architecture & Engineering<ul><li>Architect and implement secure, scalable, and highly available cloud environments (AWS primary, Azure minimal)</li><li>Lead modernization initiatives leveraging cloud-native services</li><li>Design resilient, multi-region solutions aligned with SLA, RPO, RTO requirements</li><li>Establish and evolve cloud architecture standards and operational guardrails</li></ul>DevOps, CI/CD & Automation<ul><li>Design, implement, and enhance CI/CD pipelines using Git and GitLab</li><li>Lead Infrastructure-as-Code (IaC) at scale using Terraform</li><li>Automate provisioning, release orchestration, and environment management</li><li>Integrate DevSecOps practices, including automated testing and security scanning</li></ul>Advanced Networking & Connectivity<ul><li>Lead complex cloud networking, hybrid connectivity, and segmentation (VPC/VNET, VPN, Direct Connect, ExpressRoute)</li><li>Architect network security: firewalls, security groups, zero-trust models, secure ingress/egress, DDoS protection</li><li>Troubleshoot cross-cloud, cross-region, and hybrid environments</li></ul>Cross-Functional Partnership & Leadership<ul><li>Act as the technical liaison among Development, QA, Security, and SaaS Ops teams</li><li>Translate business and application requirements into secure, scalable cloud solutions</li><li>Mentor and coach DevOps, Cloud Engineers, and Reliability Engineers</li><li>Contribute to roadmap planning, tech evaluation, and architectural governance</li></ul>Security, Compliance & Reliability<ul><li>Champion security-by-design and zero-trust principles</li><li>Support compliance initiatives (SOC 2 Type II, HIPAA, HITRUST, ISO 27001, customer audits)</li><li>Oversee IAM, secrets management, encryption, and SIEM integration</li><li>Implement centralized logging, monitoring, and automated incident response</li></ul>Operational Excellence & Cost Governance<ul><li>Drive FinOps strategies including cloud cost optimization and chargeback</li><li>Develop and maintain operational runbooks, disaster recovery, and documentation</li><li>Lead root cause analyses and continuous improvement of delivery metrics</li></ul>
2026-04-17T00:00:00Z

ServiceNow Architect/Engineer

New York, NY
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for an experienced ServiceNow Architect/Engineer. In this role, you will lead the implementation and optimization of ServiceNow modules, with a focus on Enterprise Architecture capabilities. This is a long-term contract position offering opportunities to work with cutting-edge technologies and drive impactful solutions. Responsibilities:• Lead the implementation of ServiceNow Enterprise Architecture products, including application, technology, and information portfolio management.• Align resources with organizational goals and streamline processes using ServiceNow modules.• Optimize Service Portfolio Management, including business services, technology services, and service offerings.• Oversee the implementation and enhancement of Digital Portfolio Management within ServiceNow.• Integrate Service Mapping concepts, including tag-based mapping, into operational workflows.• Manage and utilize foundational data within the ServiceNow platform, such as users, groups, and reference data.• Develop and enhance integrations between ServiceNow and external systems using APIs and robust transformation techniques.• Create workflows, scripted APIs, and perform development activities to customize ServiceNow solutions.• Collaborate with cross-functional teams to ensure alignment with enterprise architecture objectives.• Provide technical expertise to support the operationalization of Enterprise Architecture capabilities.
2026-04-23T00:00:00Z

Sr. SecOps Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
Overview: Our organization is seeking an experienced Senior Security Engineer to join our Information Security team. Reporting to the Manager SecOps, you will play a critical role in designing, implementing, and maintaining robust security architectures that protect our network infrastructure from cyber threats. This position offers the opportunity to work collaboratively across the Information Systems department, assess and mitigate information security risks, and ensure compliance with financial institution regulations. WKey Responsibilities: Design, implement, and manage SPLUNK SIEM solutions for centralized monitoring, threat detection, and effective incident response. Operate intrusion detection and protection systems and respond to suspicious activities. Deploy and maintain network-based Data Loss Prevention (DLP) solutions; develop and manage data privacy policies. Conduct regular vulnerability assessments with tools such as Nessus, and execute remediation plans. Implement zero-day threat protection platforms and develop response strategies. Manage endpoint protection solutions to mitigate malware and advanced threats. Deploy and maintain Identity and Access Management (IAM) technologies including Okta and RSA. Architect and configure secure network solutions including firewalls, NGFWs, and web content filtering tools. Maintain comprehensive security architecture documentation and generate regular security posture reports. Collaborate with IT and compliance teams to ensure adherence to security best practices and regulatory requirements.
2026-04-03T00:00:00Z

Machine Learning Engineer II

Philadelphia, PA
onsite
Temporary / Contract
65 - 72 USD / Hourly
Machine Learning Engineer II (Contract)Location: Hybrid – Philadelphia, PA or Washington, DC | Onsite 3–4 days per weekAssignment Length: 38 Weeks, Potential for ExtensionPosition OverviewWe are seeking a Research / Machine Learning Engineer II to support advanced AI/ML initiatives across large-scale consumer-facing platforms, including Search, Browse, Personalization, Campaign Management, and Voice/NLP technologies. This role is heavily focused on model validation, quality, and automation, with an emphasis on building and enhancing machine learning models that validate and support AI-driven tools developed by engineering teams.The ideal candidate brings a strong quality mindset, hands-on experience with machine learning models, and a deep interest in testing and validating large language models (LLMs) and AI systems in production-like environments.Key Responsibilities<ul><li>Design, build, and enhance machine learning models primarily used for validation and quality assurance of AI/ML-driven tools.</li><li>Develop models that assist in testing, validating, and improving automation frameworks used by engineering and tooling teams.</li><li>Enhance and support existing AI/ML automation tools, including those working with speech and NLP data.</li><li>Implement prompt-based interactions with Large Language Models (LLMs) to support validation and test use cases.</li><li>Research, evaluate, and experiment with various ML models across multiple domains to determine best-fit solutions.</li><li>Contribute software development efforts toward proof-of-concept initiatives in AI/ML, NLP, and related strategic areas (e.g., Computer Vision where applicable).</li><li>Collaborate closely with cross-functional engineering, tooling, and SDET teams across multiple locations.</li><li>Support and mentor engineering teams by promoting modern software development, data practices, and quality-driven AI development.</li><li>Ensure AI/ML solutions meet expectations for performance, reliability, scalability, and product quality.</li></ul>
2026-04-14T00:00:00Z

Technical Associate/Applications Engineer

Quakertown, PA
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
<ul><li>Hydraulic filter application sizing and recommendations based on customer specifications. </li><li>Replacement MP Filtri products suggestions based on competitor’s information </li><li>Element interchange – discussion on filtration improvements. Changeover from older or discontinued media to modern, efficient media.</li><li>Adapt current stock to customer needs for quick turnaround time to delivery.</li><li>Ability to explain mechanical and electrical requirements for filtration accessories and products.</li><li>Review Quality issues on product failure and root cause analysis. Provide line of action to satisfy customer requests.</li><li>Assist with new product design and development products and systems for needs of team members and customers.</li><li>Assist team members and customers with application information.</li></ul>
2026-04-09T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T00:00:00Z

Systems Engineer

Philadelphia, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Systems Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will leverage your expertise in system architecture and cloud technologies to design, implement, and maintain robust solutions that drive operational efficiency. This is a long-term contract position offering the opportunity to work in a dynamic healthcare environment. Responsibilities: • Manage and optimize Active Directory and Azure Active Directory environments to ensure seamless access and security. • Configure and maintain Microsoft Windows Server systems to support business-critical applications. • Implement and support Citrix technologies, enabling efficient virtualization and remote access solutions. • Administer cloud platforms such as AWS to enhance scalability and infrastructure reliability. • Oversee database management tasks for systems using MySQL, MariaDB, and PostgreSQL. • Develop and deploy automation scripts using tools like Ansible, Bash, and Python to streamline processes. • Utilize Docker and Kubernetes for containerization and orchestration of applications. • Collaborate with cross-functional teams to integrate ServiceNow applications and support Agile workflows. • Monitor and troubleshoot network load balancing to ensure optimal performance. • Maintain version control and code repositories using Git Stash.
2026-04-21T00:00:00Z

Security Engineer IV (Contractor)

Philadelphia, PA
remote
Temporary / Contract
58 - 68 USD / Hourly
We are looking for a skilled Security Engineer IV to join our team on a long-term contract basis in Philadelphia, Pennsylvania. This role focuses on enhancing cybersecurity practices, ensuring compliance with security policies, and developing innovative solutions to protect network systems. The ideal candidate will possess a strong technical background in network security, risk management, and Agile methodologies. Responsibilities: • Collaborate with program managers to define product vision and plan security-related initiatives. • Ensure evidence collection processes are conducted, managed, and archived according to established guidelines to preserve data integrity. • Identify areas for improvement and recommend changes to enhance security protocols. • Perform complex updates and routine maintenance for security products. • Respond to security incidents and provide advanced support for help desk tickets. • Manage relationships with internal business units, customers, suppliers, and stakeholders to uphold security standards. • Conduct risk assessments and apply risk management principles to strengthen security measures. • Review and monitor security logs to identify and address potential violations. • Develop and implement policies to align with cybersecurity best practices. • Contribute to the secure software development lifecycle, including DevOps processes.
2026-03-31T00:00:00Z

Palantir AI Engineer

New York, NY
remote
Permanent / Full Time
150000 - 250000 USD / Yearly
We are looking for a skilled Palantir AI Engineer to join our team in New York, New York. In this role, you will leverage your expertise in Palantir Foundry to design and implement advanced data solutions and decision-support systems. This position requires a hands-on approach to building scalable AI-powered applications that address complex business challenges across various industries. Responsibilities: • Design and maintain data integration pipelines using Palantir Foundry tools such as Code Repositories, Transform, and Contour. • Develop and refine ontologies, object models, and workflows to support operational decision-making. • Build full-stack applications utilizing Palantir Foundry’s frameworks, including Slate and Quiver. • Automate processes for data ingestion, transformation, governance, and lineage tracking. • Integrate machine learning models and large language models into Foundry pipelines to enhance decision systems. • Create intelligent workflows that facilitate real-time or near-real-time decision-making. • Collaborate with enterprise users and technical teams to define requirements and develop scalable architectures. • Translate high-level business challenges into actionable engineering solutions. • Lead engineering initiatives through all phases, from design to deployment and iteration. • Provide technical leadership and guidance across data and AI projects.
2026-03-31T00:00:00Z

Sales Support Specialist

Somerset, NJ
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-24T00:00:00Z