25 Results for Tier Ii It Support Engineer Jobs in South Brunswick, NJ

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Application Support Engineer

Woodbridge, NJ
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-10-12T00:00:00Z

IT Support Specialist

New York, NY
onsite
Temporary to Hire
35 - 55 USD / Hourly
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts. Responsibilities: • Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access. • Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office. • Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users. • Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices. • Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment. • Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations. • Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
2026-10-05T00:00:00Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T00:00:00Z

Technical Project Manager II

Philadelphia, PA
onsite
Temporary / Contract
45 - 49 USD / Hourly
Technical Project Manager IIOnsite 3 days a week in Philadelphia, PA We are seeking a highly organized and proactive Technical Project Manager II to support a portfolio of customer experience initiatives. This role is ideal for a hands-on project manager who thrives in a fast-paced environment, can effectively manage multiple priorities, and brings a strong technical foundation to project delivery. They will partner with cross-functional teams to drive project execution, facilitate decision-making, manage stakeholder communication, and ensure projects stay on track from planning through delivery. The ideal candidate is a motivated and adaptable project manager who can effectively balance multiple priorities, drive alignment across teams, and proactively prepare for upcoming milestones. They are comfortable navigating ambiguity, adjusting to frequent changes in priorities, and maintaining strong communication with both technical and business stakeholders. Key Responsibilities<ul><li>Manage a portfolio of 5-7 concurrent projects within the Customer Experience organization.</li><li>Lead project planning, execution, tracking, and delivery activities.</li><li>Facilitate project meetings, establish agendas, drive productive discussions, and ensure action items and decisions are clearly documented.</li><li>Partner with business and technical stakeholders to align priorities, remove roadblocks, and keep initiatives moving forward.</li><li>Provide regular status updates and communicate risks, dependencies, and mitigation plans.</li><li>Support larger program initiatives in collaboration with senior project and program management resources.</li><li>Coordinate across multiple teams to ensure successful delivery of project objectives.</li><li>Adapt quickly to changing priorities and shifting business needs while maintaining project momentum.</li><li>Demonstrate a proactive approach by anticipating upcoming milestones, stakeholder needs, and project risks before they arise.</li></ul>
2026-10-13T00:00:00Z

Information Systems Engineer

Somerset, NJ
remote
Temporary to Hire
41.1635 - 47.663 USD / Hourly
Key Responsibilities • Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems • Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite • Support and administer Windows Server environments and Active Directory • Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA • Configure, deploy, and support Windows 10/11 workstations and peripherals • Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices • Monitor and manage system backups, disaster recovery processes, and infrastructure performance • Lead and participate in IT projects, including site setups, upgrades, and deployments • Evaluate hardware/software needs and recommend solutions aligned with business requirements • Collaborate with vendors, procurement, and internal teams on technology solutions and services • Maintain accurate documentation of systems, processes, and infrastructure • Manage hardware/software inventory and ensure proper asset tracking • Provide technical guidance to team members and act as an escalation point when needed • Deliver regular updates on project status and system performance to leadership
2026-09-25T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-09-23T00:00:00Z

Cloud Infrastructure Support Technician

King of Prussia, PA
onsite
Temporary to Hire
28 - 32 USD / Hourly
We are looking for a Cloud Infrastructure Support Technician to join our team in Pennsylvania in a contract-to-permanent capacity. This role supports day-to-day cloud operations and end-user technology needs, with a strong emphasis on Microsoft 365 and Azure administration. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a proactive approach to improving reliability, security, and user experience across the environment. Responsibilities: • Oversee administration of the Microsoft Azure and Microsoft 365 environment, including account provisioning, group management, license assignment, and ongoing tenant health and security review. • Deliver responsive support to employees by diagnosing and resolving issues involving devices, operating systems, connectivity, and core Microsoft 365 applications such as Exchange Online, SharePoint, Teams, OneDrive, and Office tools. • Set up, maintain, and optimize cloud-based platforms and applications within the Microsoft ecosystem to ensure stable and effective service delivery. • Create and update clear technical documentation, support procedures, and resolution records to improve knowledge sharing and operational consistency. • Partner with the broader digital and IT teams to introduce new technologies, strengthen current solutions, and support infrastructure-related initiatives. • Track hardware assets and software entitlements to help maintain accurate inventory records and licensing compliance. • Monitor system performance, endpoint posture, and security controls, applying updates and patches when needed to sustain reliability and protection. • Assist with technology rollout efforts involving Microsoft infrastructure and end-user equipment deployment.
2026-09-18T00:00:00Z

Cloud Engineer II

Philadelphia, PA
onsite
Temporary / Contract
54 - 57 USD / Hourly
Cloud Engineer IIThis Statement of Work covers a six-week Phase 0 proof-of-concept engagement. Phase 0 is intended to validate feasibility, not to deliver an enterprise-scale production service.This position will deploy an open-weight model endpoint in the client's infrastructure in AWS, connect it to OpenCode, and provide enough evidence for the client to decide whether to proceed to Phase 1.The Phase 0 business case is based on validating whether open-weight inference can work for non-Opus coding workloads, with success criteria including model quality, latency, throughput, end-to-end developer flow, developer satisfaction, and a go/no-go decision for the next phase. Responsibilities• Deploy and configure an AWS-hosted, open-weight coding model endpoint using client-provided infrastructure.• Configure model-serving runtime, GPU allocation, endpoint exposure, health checks, service routing, basic error logging, credential handling, and repeatable deployment artifacts.• Expose the model endpoint through an OpenAI-compatible API path capable of supporting representative coding prompts.• Configure and validate OpenCode integration with the model endpoint, including any required adapter, proxy, gateway, or compatibility layer.• Demonstrate end-to-end OpenCode-to-model request flow for representative coding-agent workflows.• Demonstrate representative coding-assistance use cases, including code completion, code explanation, unit test generation, refactoring assistance, error diagnosis, small feature implementation, tool usage, repository/file-context prompts where supported prompts and agent skills, and OpenCode/Open Spec workflows.• Collect and save basic performance data in Grafana, including time to first token, end-to-end latency, tokens per second, concurrency behavior, error rate, GPU utilization, and memory utilization.• Implement baseline observability for the POC, including logs, health checks, basic metrics, and simple dashboard or metric views where feasible.• Provide reusable deployment and configuration artifacts, such as Helm values, Kubernetes manifests, scripts, runtime configuration, gateway/proxy configuration, runbook, troubleshooting notes, and environment assumptions.• Support limited developer validation with a small client-designated pilot group if access, timing, and dependencies allow.• Support a lightweight quality comparison between the open-weight model and client's current coding-assistant experience if time and access allow.• Provide preliminary Phase 1 sizing inputs, including throughput observations, bottlenecks, latency drivers, scaling considerations, recommended AWS instance families, and remaining unknowns.• Deliver a written final report covering architecture, deployment, OpenCode integration results, functional test results, performance measurements, technical gaps, security and operational considerations, cost and scale observations, reusable artifacts, and Phase 1 readiness.• Deliver a clear Phase 1 go/no-go recommendation, including required changes, unresolved risks, and recommended next steps for AWS-based enterprise-scale implementation.• Conduct a knowledge-transfer session with stakeholders at the end of the engagement.
2026-10-05T00:00:00Z

Azure Integration Engineer

Fairfield, NJ
onsite
Permanent / Full Time
135000 - 155000 USD / Yearly
We are seeking an Integration Engineer to support the design, development, and maintenance of cloud-based integration solutions within a growing organization. This role will focus on connecting business applications, data platforms, and enterprise systems while helping improve data flow, automation, and overall system interoperability. The position offers the opportunity to work closely with both technical and business teams to deliver scalable integration capabilities and contribute to long-term architecture and platform strategy. Responsibilities:<ul><li>Design, develop, and maintain integration solutions that enable secure and reliable data exchange across applications and systems.</li><li>Build and support APIs, interfaces, and integration services while ensuring appropriate security, governance, and lifecycle management.</li><li>Develop and enhance automated deployment and operational processes to improve efficiency and reliability.</li><li>Design and implement integration patterns that support both real-time and asynchronous communication needs.</li><li>Collaborate with stakeholders to gather requirements, define technical solutions, and support implementation efforts.</li><li>Create and maintain technical documentation related to integrations, interfaces, and development standards.</li><li>Troubleshoot and resolve integration-related issues, including data, configuration, and system connectivity challenges.</li><li>Support ongoing platform enhancements, modernization initiatives, and system integrations as business needs evolve.</li><li>Develop data transformation and movement processes across multiple systems and platforms.</li><li>Promote best practices, reusable components, and scalable integration frameworks across the enterprise environment.</li></ul>
2026-09-23T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support. Responsibilities: • Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently. • Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption. • Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times. • Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments. • Assist with account access and user support tasks involving Active Directory and related desktop tools. • Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate. • Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service. • Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively. Responsibilities: • Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs. • Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns. • Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption. • Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes. • Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary. • Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users. • Assist with user account support and access-related tasks within Active Directory and Windows-based environments. • Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
2026-10-14T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently. Responsibilities: • Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed. • Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal. • Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly. • Administer user permissions and assist with software installation, updates, and deployment activities across supported devices. • Support basic network-related tasks and contribute to IT initiatives that improve local technology operations. • Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners. • Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
2026-09-30T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshooting. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring timely resolution for end users. • Support Apple devices and Apple iOS platforms by diagnosing problems, configuring settings, and maintaining reliable performance. • Administer device management tasks through Jamf Pro, including provisioning, policy updates, and routine support activities. • Troubleshoot hardware failures and coordinate repair or replacement of workstations and related equipment as needed. • Assist users with identity and access issues by supporting authentication tools such as Okta. • Provide support for desktop environments that interact with technologies such as Cisco, Citrix, Android, and computer hardware platforms. • Set up, image, deploy, and maintain end-user devices to meet operational and security standards. • Document incidents, solutions, and recurring technical issues to improve service efficiency and knowledge sharing.
2026-10-02T00:00:00Z

Capacity Operations Engineer III

Philadelphia, PA
onsite
Temporary / Contract
45 - 50 USD / Hourly
Capacity Analytics/Data EngineerLong-term contract through 2027Hybrid in Philadelphia, PA (2-4 days onsite) This opportunity is for a Data Engineer/Capacity Analytics professional supporting private cloud infrastructure capacity planning and optimization. The role focuses on analyzing infrastructure demand, utilization, and capacity trends while developing forecasting models, reporting solutions, and automation capabilities. The environment supports technologies including VMware, OpenStack, Kubernetes, Docker, and storage platforms, with a strong emphasis on cost optimization, efficiency, and data-driven decision-making within a small, collaborative engineering team. Responsibilities:<ul><li>Analyze infrastructure demand, utilization, and capacity data across private cloud environments.</li><li>Build, maintain, and automate forecasting models to support capacity planning and resource optimization.</li><li>Develop reporting, dashboards, and data visualizations to drive operational and strategic decisions.</li><li>Monitor compute and storage utilization and proactively identify capacity risks and issues.</li><li>Support the full lifecycle of capacity management, including planning, purchasing, deployment, and decommissioning activities.</li><li>Identify opportunities to reduce waste, improve utilization, and optimize infrastructure costs.</li><li>Work with large datasets to generate actionable insights and improve forecasting accuracy.</li><li>Collaborate with engineering and architecture teams to support infrastructure planning initiatives.</li><li>Drive automation and process efficiency improvements across capacity analytics and reporting functions</li></ul>
2026-10-05T00:00:00Z

Sr. Cloud Engineer

Camden, NJ
onsite
Permanent / Full Time
140000 - 150000 USD / Yearly
We are looking for an experienced Sr. Cloud Engineer to lead the design and operation of secure, scalable cloud environments. This role focuses on building resilient multi-cloud infrastructure across AWS and Microsoft Azure while advancing automation, governance, and operational reliability. The ideal candidate brings strong expertise in Terraform, cloud architecture, and enterprise-wide security practices, along with a practical approach to performance monitoring and cost control. Responsibilities:• Build and manage multi-cloud infrastructure across AWS and Azure with a focus on security, scalability, and reliability.• Create and enhance infrastructure automation using Terraform to standardize provisioning, configuration, and ongoing platform management.• Establish enterprise cloud governance by designing landing zones, multi-account structures, and policy controls across AWS and Azure environments.• Monitor platform health, security posture, compliance status, and service availability using native and third-party observability tools.• Partner with application and infrastructure teams to develop backup, disaster recovery, high-availability, and failover solutions that support business continuity.• Review cloud environments regularly to improve resource utilization, strengthen security controls, and reduce unnecessary spend.• Advise stakeholders on cloud architecture, operational best practices, troubleshooting, and approaches for moving on-premises systems into cloud platforms.• Design and maintain identity and access management models, including role-based access and federated identity solutions across cloud accounts and subscriptions.• Produce and maintain clear technical documentation covering architecture standards, configurations, procedures, and support processes.• Contribute to capacity planning, performance tuning, and long-term platform optimization initiatives across enterprise cloud services.
2026-09-23T00:00:00Z

Automation Engineer

Bethlehem, PA
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for an Automation Engineer to drive complex product development efforts from early planning through full production readiness in Bethlehem, Pennsylvania. This role partners with technical and business teams to keep programs on schedule, control project costs, and align deliverables with quality and compliance expectations. The ideal candidate brings strong automation expertise and a practical approach to coordinating work across multiple stakeholders. Responsibilities: • Lead automation-focused product development projects from initial concept through launch using a structured phase-based methodology. • Coordinate engineering, operations, quality, and business partners to keep deliverables aligned with scope, timing, and performance targets. • Build and maintain project plans, monitor milestones, and address risks early to reduce delays and cost overruns. • Support development and execution of automated solutions using tools such as Selenium and PowerShell where appropriate. • Collaborate with continuous integration processes to improve testing efficiency, deployment readiness, and overall workflow reliability. • Translate technical objectives and business needs into actionable project activities that support successful production introduction. • Ensure new solutions satisfy functional expectations as well as applicable regulatory, technical, and organizational standards. • Contribute to data center and operational automation initiatives that strengthen system consistency, scalability, and supportability.
2026-10-07T00:00:00Z

Automation Engineer

Bethlehem, PA
onsite
Permanent / Full Time
90000 - 95000 USD / Yearly
We are looking for an Automation Engineer to support and advance the technical performance of production and facility systems in Bethlehem, Pennsylvania. This role is responsible for maintaining reliable engineering operations across audio, video, IT-connected infrastructure, and site systems while helping improve overall functionality. The ideal candidate brings strong automation expertise and a hands-on approach to equipment support, system optimization, and live production readiness. Responsibilities: • Manage day-to-day technical operations for production and facility infrastructure, ensuring dependable system performance and uptime. • Supervise engineering activities spanning broadcast or production technology, studio environments, integrated IT systems, and building-related technical assets. • Coordinate the configuration and operation of audio and video systems for live events and recorded productions to deliver high-quality output. • Lead the installation, troubleshooting, repair, and preventive maintenance of sound, video, and related control equipment. • Develop and enhance automation solutions that improve workflows, monitoring, and operational efficiency across technical environments. • Support system integration efforts involving data center operations, scripting, and connected production technologies. • Partner with internal stakeholders to maintain compliance with organizational and technical standards across engineering operations.
2026-10-07T00:00:00Z

AI Engineer

Fort Washington, PA
onsite
Temporary / Contract
55 - 60 USD / Hourly
We are looking for an AI Engineer to help build and enhance intelligent software solutions in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for a senior-level engineer who combines deep .NET and C# expertise with practical experience creating AI-driven applications on the Microsoft ecosystem. In this role, you will partner with technical and business teams to deliver scalable products, improve how intelligent agents operate, and introduce modern AI capabilities into enterprise environments. Responsibilities: • Create and support enterprise applications and backend services using .NET and C# with a focus on scalability, reliability, and maintainability. • Develop AI-enabled features and agent-based solutions using Microsoft technologies such as Azure AI services, Azure OpenAI, Cognitive Services, and related platform tools. • Connect intelligent agents with business platforms, APIs, and operational workflows so they can perform useful actions across enterprise systems. • Refine model performance by shaping prompts, structuring contextual inputs, and improving how agents interpret and respond to requests. • Build retrieval-based solution patterns, including vector search and indexing approaches, to strengthen response quality and access to relevant knowledge. • Implement orchestration logic, state handling, memory strategies, and feedback mechanisms that support more effective agent behavior and task execution. • Assess AI outputs and agent performance through testing, validation methods, and continuous optimization to improve accuracy and dependability. • Work closely with product, data, engineering, and DevOps teams while also reviewing code, guiding less-experienced developers, and promoting strong development standards.
2026-10-01T00:00:00Z

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