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20 results for Tier Ii It Support Engineer in South Brunswick, NJ

Application Support Engineer

Trumbauersville, PA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to strengthen and improve enterprise applications in Trumbauersville, Pennsylvania. This position supports critical business systems with an emphasis on Epicor, while working across departments to keep processes efficient, reliable, and aligned with operational goals. The ideal candidate brings a strong understanding of end-to-end business workflows, analytical problem-solving skills, and the ability to turn system and data insights into practical improvements. Responsibilities: • Provide day-to-day support for enterprise applications, with primary ownership of Epicor-related issues, enhancements, and user needs. • Partner with teams across sales, customer service, production, purchasing, supply chain, quality, and finance to understand process challenges and improve system performance. • Analyze business workflows spanning quote-to-cash and procure-to-pay to identify opportunities for better efficiency, accuracy, and system utilization. • Develop reports, metrics, and key performance indicators by extracting and interpreting data to support informed decision-making. • Investigate application problems, troubleshoot root causes, and coordinate solutions that minimize disruption to business operations. • Translate business requirements into functional system updates, process improvements, and practical technical recommendations. • Collaborate with IT and business stakeholders to align application capabilities with operational and financial objectives. • Support ongoing optimization efforts within the ERP environment, including testing, documentation, and user guidance for system changes.
2026-07-29T00:00:00Z

IT Application Support Specialist

New York, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment. Responsibilities: • Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly. • Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability. • Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues. • Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing. • Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency. • Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures. • Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities. • Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance. • Assist with hardware and access-related support needs as they relate to end-user productivity and system usage. • Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
2026-07-27T00:00:00Z

Desktop Support Engineer

New York, NY
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology. Responsibilities: • Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues. • Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes. • Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes. • Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications. • Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams. • Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
2026-06-30T00:00:00Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-07-27T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-07-14T00:00:00Z

Site Reliability Engineer III

Mount Laurel, NJ
onsite
Temporary / Contract
45 - 50 USD / Hourly
Site Reliability Engineer IIILocation: Onsite in Mount Laurel, NJDuration: Through 12/31/2026, extensions likely We are seeking a Site Reliability Engineer (SRE) to support cloud infrastructure, automation, reliability, security, and observability initiatives for AI/ML platform environments. This role is ideal for a mid-to-senior-level engineer with strong cloud and platform engineering experience who can drive scalability, reliability, and automation within Kubernetes-based production environments. Responsibilities:<ul><li>Support Site Reliability Engineering initiatives across AI/ML platform environments.</li><li>Deploy, maintain, and optimize cloud infrastructure across AWS and GCP.</li><li>Build, manage, and maintain Infrastructure as Code (IaC) solutions using Terraform.</li><li>Improve platform reliability, scalability, security, and operational efficiency.</li><li>Administer and support Kubernetes and Amazon EKS environments.</li><li>Monitor and troubleshoot system performance using observability and monitoring tools including Prometheus, Grafana, Datadog, and Elasticsearch.</li><li>Automate operational processes, workflows, and routine administrative tasks using Python and related tooling.</li><li>Support and enhance CI/CD pipelines and deployment automation.</li><li>Troubleshoot complex distributed systems and production issues in highly available environments.</li><li>Collaborate with engineering teams to improve platform performance, monitoring, and operational resiliency.</li><li>Work with technologies including Kubernetes, Docker, AWS, GCP, EKS, Terraform, Prometheus, Grafana, Datadog, Elasticsearch, MySQL, Kafka, and Python.</li></ul>
2026-07-17T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace. Responsibilities: • Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues. • Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed. • Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests. • Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications. • Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use. • Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users. • Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities. • Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
2026-07-27T00:00:00Z

Senior ServiceNow Platform Engineer

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior ServiceNow Platform Engineer to strengthen and evolve enterprise ServiceNow capabilities. This Long-term Contract position will focus on platform administration, workflow automation, integrations, and ongoing performance improvement in a complex environment. The person in this role will work closely with technical teams and business stakeholders to deliver secure, scalable solutions that support operational goals. Success in this position requires strong hands-on expertise, sound architectural judgment, and the ability to guide best practices across the platform. Responsibilities:• Lead day-to-day administration of the ServiceNow platform, ensuring reliable operation across development, testing, and production environments.• Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency.• Oversee user access, role assignments, and security controls to maintain compliance with internal governance standards.• Plan and execute platform upgrades, patching activities, and release coordination while evaluating impact on connected systems.• Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools.• Configure and maintain Flow Designer assets, subflows, integration actions, and supporting components for streamlined orchestration.• Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform.• Partner with architects, engineers, security teams, and business stakeholders to translate requirements into scalable technical solutions.• Troubleshoot platform and integration issues, perform root cause analysis, and recommend durable corrective actions.• Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models.
2026-07-21T00:00:00Z

Sr. SecOps Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
Overview: Our organization is seeking an experienced Senior Security Engineer to join our Information Security team. Reporting to the Manager SecOps, you will play a critical role in designing, implementing, and maintaining robust security architectures that protect our network infrastructure from cyber threats. This position offers the opportunity to work collaboratively across the Information Systems department, assess and mitigate information security risks, and ensure compliance with financial institution regulations. WKey Responsibilities: Design, implement, and manage SPLUNK SIEM solutions for centralized monitoring, threat detection, and effective incident response. Operate intrusion detection and protection systems and respond to suspicious activities. Deploy and maintain network-based Data Loss Prevention (DLP) solutions; develop and manage data privacy policies. Conduct regular vulnerability assessments with tools such as Nessus, and execute remediation plans. Implement zero-day threat protection platforms and develop response strategies. Manage endpoint protection solutions to mitigate malware and advanced threats. Deploy and maintain Identity and Access Management (IAM) technologies including Okta and RSA. Architect and configure secure network solutions including firewalls, NGFWs, and web content filtering tools. Maintain comprehensive security architecture documentation and generate regular security posture reports. Collaborate with IT and compliance teams to ensure adherence to security best practices and regulatory requirements.
2026-06-25T00:00:00Z

Lead ServiceNow Engineer

New York, NY
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for a Lead ServiceNow Engineer to support enterprise CRM initiatives for a healthcare-focused organization in New York, New York. This Long-term Contract position is ideal for a detail-oriented individual who can combine technical development with business analysis to deliver scalable, well-documented CRM solutions. The role will focus on configuring and enhancing platform capabilities, building integrations, and translating stakeholder needs into effective system outcomes. Responsibilities:• Design, configure, and enhance CRM solutions to support operational and business objectives across the organization.• Develop client-side scripting and custom components to improve user experience, automation, and system functionality.• Gather stakeholder input and convert business needs into clear business requirement documents and technical specifications.• Build and maintain APIs and related integrations to enable reliable data exchange between CRM and connected systems.• Manage configuration changes across environments while maintaining system stability, version control, and deployment accuracy.• Partner with cross-functional teams to troubleshoot issues, evaluate enhancement requests, and recommend practical solutions.• Support Salesforce development activities, including customization, workflow improvements, and feature optimization.• Document system design decisions, development updates, and configuration standards to promote maintainability and compliance.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Edison, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly. Responsibilities: • Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration. • Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization. • Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end users. • Create and update system images, and carry out hardware replacements, software installations, and version upgrades as needed. • Write and maintain clear operating procedures and internal support documentation to improve consistency and knowledge sharing. • Track service desk performance data, review recurring issue patterns, and recommend improvements that enhance response efficiency and service quality. • Partner with network, security, and infrastructure teams to coordinate resolution of complex incidents and multi-team technical problems. • Oversee IT asset records, support software license tracking, and help manage equipment refresh cycles throughout the device lifecycle.
2026-07-28T00:00:00Z

Help Desk/Desktop Support Analyst

Jamaica, NY
onsite
Temporary / Contract
19.7885 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help. Responsibilities: • Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams. • Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns. • Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support. • Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration. • Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity. • Install approved applications and updates while ensuring end-user systems remain compliant with support standards. • Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Systems Engineer

Bridgewater, NJ
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support manufacturing technology and end-user computing in a pharmaceutical environment in Bridgewater, New Jersey. This Long-term Contract position focuses on maintaining reliable shop-floor systems, strengthening desktop support services, and helping teams adopt compliant, efficient IT solutions. The role works closely with cross-functional partners to improve operational performance, support serialization and traceability initiatives, and keep critical systems running smoothly. Responsibilities: • Support manufacturing IT applications and workstation environments used in daily shop-floor operations, ensuring dependable system performance and timely issue resolution. • Provide hands-on desktop support by installing, configuring, troubleshooting, and repairing hardware, software, and peripheral devices with minimal disruption to production activities. • Help manage serialization and track-and-trace solutions by supporting compliance with global standards such as GS1 and applicable pharmaceutical supply chain regulations. • Assist with the integration of serialization platforms and plant systems with enterprise applications, manufacturing systems, barcode tools, and scanning technologies. • Contribute to data exchange and connectivity efforts across platforms using established integration methods such as EDI, AS2, and related interface technologies. • Develop reports, queries, dashboards, and analytics to improve visibility into serialization, operational, and system performance data. • Apply automation and monitoring tools to enhance manufacturing efficiency, support predictive maintenance efforts, and strengthen process oversight. • Create user guidance materials and deliver training to employees so they can effectively use supported systems and follow established IT practices. • Partner with business and technical stakeholders to identify improvement opportunities, document support needs, and implement practical technology enhancements.
2026-07-21T00:00:00Z

DevOps Engineer

Princeton, NJ
onsite
Permanent / Full Time
180000 - 200000 USD / Yearly
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services. Responsibilities: • Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments. • Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks. • Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response. • Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption. • Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures. • Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services. • Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources. • Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements. • Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments. • Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
2026-06-25T00:00:00Z

DevOps Engineer

Fort Washington, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced DevOps Engineer to support a high-impact legal technology initiative within the real estate and property industry in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can strengthen and refine deployment practices in a complex, code-driven environment while balancing speed, stability, and security. The role requires a hands-on, detail-oriented individual who can improve release processes, support scalable delivery, and apply strong judgment when working with sensitive legal data. Responsibilities: • Lead the review, redesign, and optimization of existing DevOps workflows to improve reliability, efficiency, and release quality. • Manage deployment activities for a growing greenfield environment, including planning and executing rollback strategies as user adoption expands. • Oversee release coordination and delivery practices to ensure controlled, consistent movement of code across environments. • Administer and enhance DevOps operations within a Copado governance framework focused on legal business systems. • Partner with development teams to support code-intensive builds and align DevOps practices with application delivery needs. • Contribute expertise in MuleSoft-related development environments to support integration-aware deployment and release planning. • Apply strong security principles to protect sensitive legal information throughout build, deployment, and release processes. • Use tools such as Azure DevOps, Salesforce DevOps, and Copado to strengthen automation, governance, and deployment execution.
2026-07-16T00:00:00Z

Contract Support Analyst

Toms River, NJ
remote
Temporary / Contract
25 - 30 USD / Hourly
Position OverviewThe client is seeking a Contract Support Analyst to assist with vendor onboarding and customer communications during a critical business transition. This role will focus on managing the re-onboarding process for existing customers and coordinating communications related to the company's recent name change. The ideal candidate is highly organized, detail-oriented, and able to manage multiple accounts while providing excellent customer service.Responsibilities<ul><li>Complete and process vendor re-onboarding documentation, including:</li><li>W-9 forms</li><li>Vendor registration forms</li><li>Insurance certificates</li><li>Customer-required supplier portal registrations</li><li>Serve as the primary point of contact for customers throughout the re-onboarding process, ensuring all documentation is completed accurately and submitted on time.</li><li>Contact existing customers by phone and email to communicate the company name change and provide any required supporting documentation.</li><li>Maintain detailed tracking logs of onboarding activities, monitor outstanding items, and follow up to ensure timely completion.</li><li>Partner with Finance, Legal, and Operations teams to gather necessary documentation and approvals.</li><li>Respond professionally and promptly to customer questions regarding vendor setup, onboarding requirements, and the company name change.</li><li>Escalate complex onboarding issues or contractual concerns to the Senior Contracts Manager when necessary.</li></ul>
2026-07-28T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
24 - 27 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-07-29T00:00:00Z

Network Automation Engineer

Philadelphia, PA
onsite
Temporary / Contract
45 - 50 USD / Hourly
We are looking for a Network Automation Engineer to support software reliability, deployment automation, and production stability for a long-term contract opportunity. In this role, you will help improve engineering workflows by building monitoring capabilities, resolving application issues, and contributing to release quality practices. This position is ideal for a hands-on individual who can collaborate with development and QA teams while working within established processes and technical guidance. Responsibilities:• Design, build, and evaluate technical solutions that support application performance, stability, and operational efficiency.• Investigate production incidents, identify root causes, and implement timely fixes to restore service and prevent recurrence.• Create and maintain automated deployment pipelines using configuration management and CI tools to streamline software delivery.• Develop monitoring and alerting capabilities that improve visibility into system health and application behavior.• Contribute to software maintenance activities, including updates, configuration improvements, and operational support tasks.• Establish and refine standards used to assess product quality and determine release readiness.• Recommend practical enhancements to engineering methods, testing approaches, and deployment processes to strengthen outcomes.• Partner closely with software engineers and QA teams to sustain reliable continuous delivery across critical systems.• Support application provisioning and management across virtualized and cloud-based environments, including containerized platforms where applicable.
2026-07-28T00:00:00Z