45 results for It Systems Analyst in South Brunswick, NJ

Business Systems Analyst

Newark, NJ
remote
Temporary
51.4615 - 59.587 USD / Hourly
We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal. This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support. Key Responsibilities<ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul>
2026-02-09T00:00:00Z

Systems Administrator

Warminster, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Warminster, Pennsylvania. This role involves managing both on-premises and cloud-based infrastructure, ensuring smooth operations across networks, devices, and cybersecurity systems. As part of a long-term contract, you will play a key role in maintaining and improving IT systems within the wholesale distribution industry. Responsibilities: • Oversee the management and maintenance of servers, storage systems, and cloud services. • Configure and monitor network equipment, including firewalls, switches, VPNs, and WiFi networks. • Administer user accounts, devices, and peripherals, ensuring seamless access to computing services. • Conduct regular cybersecurity training, monitor systems for threats, and respond to incidents effectively. • Manage telecommunication platforms, including voice and collaboration tools, to support business communication. • Provide technical support for ongoing IT projects and system upgrades. • Optimize virtualized environments using VMware technologies. • Ensure the reliability of Microsoft enterprise platforms, including Microsoft Entra ID, Microsoft 365, Azure, and Windows Servers.
2026-03-05T00:00:00Z

Systems Engineer

New York, NY
onsite
Permanent
135000 - 155000 USD / Yearly
Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.Job Summary:As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.Responsibilities:<ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul>
2026-02-11T00:00:00Z

Systems Engineer

Willow Grove, PA
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role involves providing advanced technical support and contributing to the successful implementation of various IT projects within a managed services framework. The ideal candidate will bring expertise in systems and network management, ensuring the seamless operation and optimization of critical technologies. Responsibilities: • Deliver expert-level support for escalated technical issues across systems and network environments. • Oversee the deployment, configuration, and maintenance of Microsoft Windows Server and Active Directory. • Manage Azure Active Directory services, ensuring reliable access and security. • Implement and maintain Citrix technologies to support virtual desktop environments. • Administer Microsoft Exchange to ensure efficient email communication systems. • Develop and execute IT infrastructure projects, ensuring alignment with organizational goals. • Conduct system performance evaluations and apply necessary improvements. • Collaborate with cross-functional teams to address technical challenges and enhance system reliability. • Maintain comprehensive documentation of systems, processes, and procedures. • Stay updated on emerging technologies to recommend and implement innovative solutions.
2026-03-05T00:00:00Z

Technical Business Analyst

Union, NJ
onsite
Contract / Temporary to Hire
39.5865 - 45.837 USD / Hourly
Position Summary:We are seeking a Technical Business Analyst / Applications Analyst to support, enhance, and lead the implementation of enterprise systems, with a focus on systems integration, APIs, and reporting. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies. Key Responsibilities:<ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul>
2026-03-06T00:00:00Z

Help Desk Analyst

Springfield, NJ
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment. Responsibilities: • Provide first-level technical support for hardware, software, and network-related issues. • Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems. • Assist with configuration management and system deployments to ensure seamless operations. • Manage and maintain Active Directory accounts and permissions. • Support the setup and maintenance of Cisco and Citrix technologies. • Respond to and resolve help desk tickets in a timely and detail-oriented manner. • Guide end-users through problem-solving steps and provide clear instructions. • Document technical issues and resolutions to contribute to the knowledge base. • Collaborate with team members to improve IT processes and customer satisfaction. • Ensure compliance with company policies and security standards.
2026-02-09T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-03T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: • Respond promptly to service desk tickets, providing effective solutions to address user concerns. • Manage and maintain Active Directory accounts, including user access and permissions. • Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10. • Provide guidance and support to users experiencing basic IT problems. • Document and track all support activities to ensure accurate reporting and follow-up. • Collaborate with team members to improve processes and streamline IT support. • Conduct routine system checks to identify and prevent potential issues. • Ensure excellent customer service by communicating effectively with end-users. • Assist in the setup and configuration of new hardware and software as needed.
2026-03-03T00:00:00Z

Help Desk Analyst II

Norristown, PA
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply. Responsibilities: • Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently. • Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals. • Offer guidance and troubleshooting for Office 365 applications to enhance user experience. • Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance. • Set up and support audio-visual systems in corporate environments. • Maintain accurate asset management records for mobile devices, desktops, and laptops. • Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups. • Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively. • Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records. • Participate in project tasks and provide suggestions to improve processes and workflows.
2026-02-19T00:00:00Z

Application Analyst

Madison, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
This entry-level role supports operational activities across various enterprise systems related to manufacturing, supply chain, finance, and commercial operations. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain broad exposure to enterprise IT systems within a multinational organization.Key Responsibilities:<ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul>
2026-02-09T00:00:00Z

Service Desk Analyst

Philadelphia, PA
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization. Responsibilities: • Respond to and diagnose software issues through direct communication with clients and staff. • Research and resolve system problems, escalating complex cases to senior support staff. • Provide immediate solutions to straightforward technical issues. • Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily. • Communicate effectively with employees across various levels of the organization. • Maintain detailed records of issues and solutions within service desk ticketing systems. • Collaborate with team members to ensure efficient problem resolution. • Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting. • Uphold confidentiality and high ethical standards while working under pressure. • Adapt to flexible schedules and occasional overtime, including evenings and weekends.
2026-02-24T00:00:00Z

Software Engineer

Thorofare, NJ
onsite
Temporary
60 - 75 USD / Hourly
We are looking for a dedicated Software Engineer to join our dynamic team in Thorofare, New Jersey. In this long-term contract position, you will play a pivotal role in developing and enhancing software solutions for Linux-based devices. This role offers an exciting opportunity to work across the entire software stack, collaborating with cross-functional teams to deliver high-quality and efficient software solutions. Responsibilities:• Design, develop, and maintain embedded Linux-based services, microservices, and system components using Python, Bash, and other scripting languages.• Implement and manage APIs supporting local microservices, user interfaces, and cloud services.• Collaborate with firmware teams to define and integrate hardware-level interfaces such as networking, drivers, and sensors.• Enhance system telemetry, logging, and diagnostics to improve service observability and troubleshooting capabilities.• Create unit, integration, and system-level tests tailored for embedded environments to ensure software reliability.• Conduct peer code reviews, provide constructive feedback, and uphold coding standards for quality and security.• Document APIs, service behaviors, upgrade processes, and troubleshooting guides to support seamless operations.• Stay updated on Linux, networking, packaging technologies, and cloud integration methodologies to enhance platform capabilities.• Work closely with QA teams to review test plans, validate regression tests, and resolve system issues.• Assist Field Service teams in analyzing and resolving real-world issues, including software, network, and hardware interactions.
2026-02-11T00:00:00Z

Software Engineer

Brooklyn, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Software Engineer to join our team in Brooklyn, New York. In this long-term contract position, you will contribute to exciting projects in the Information Technology industry, utilizing your expertise in software development and collaboration. This role offers the chance to work on innovative solutions alongside a multidisciplinary team. Responsibilities: • Design and implement electronic circuit systems, including schematics and layout designs, using tools such as KiCad or Altium. • Develop efficient, low-power embedded circuits and manage power subsystem designs. • Assemble, solder, and perform rework tasks on boards equipped with Surface Mount and Thru-Hole components. • Collaborate effectively with cross-functional teams, including mechanical, software, and industrial design professionals. • Create clean, scalable code using programming languages like C#, .NET, and ASP.NET. • Enhance user interfaces by developing dynamic web applications with JavaScript and React.js. • Conduct testing and debugging to ensure the reliability and performance of software systems. • Participate in the optimization of existing systems to improve functionality and efficiency. • Stay updated on industry trends and apply best practices to ongoing projects.
2026-02-06T00:00:00Z

Software Engineer

Neptune, NJ
remote
Temporary
71.25 - 82.5 USD / Hourly
We are looking for a dedicated Software Engineer to join our team in Neptune, New Jersey. This is a long-term contract position offering a unique opportunity to work on software asset management using advanced tools like Flexera Asset Management Enterprise. The ideal candidate will bring expertise in software licensing, financial analysis, and automation to optimize IT operations. Responsibilities: • Serve as the primary administrator for Flexera Asset Management Enterprise, ensuring smooth functionality and system optimization. • Develop and document comprehensive standard operating procedures (SOPs) for a Flexera-focused software asset management program. • Manage the license database, perform detailed reconciliations, and ensure audit readiness for major software publishers such as Microsoft, Adobe, Oracle, and VMware. • Analyze software usage data through Flexera, identify cost-saving opportunities, and provide detailed financial reports. • Act as a subject matter expert on software licensing, offering guidance to leadership and cross-departmental teams. • Drive automation initiatives and implement best practices to enhance IT asset management processes. • Utilize Flexera SaaS module or ServiceNow to optimize workflows and improve system functionality. • Perform financial analyses, track key metrics, and generate insightful reports to support organizational goals.
2026-03-04T00:00:00Z

Software Engineer

Piscataway, NJ
onsite
Contract / Temporary to Hire
39.5865 - 45.837 USD / Hourly
Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment Required Knowledge, Skills, and Abilities: · Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms· Good understanding of state management, Flutter flavors and app architecture· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java· Experience with Firebase, RESTful APIs, JSON and other web services· Experience with Git, CI/CD tools and agile methodologies· Strong communication and consultative skills· Self-initiated and proactive attitude· Writing clean, maintainable and testable code following best practices and guidelines· Troubleshooting and debugging issues across different platforms and devices· Keeping up to date with the latest trends and technologies in Flutter development· Excellent analytical, research, problem solving, and organizational skills.· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.· Experience in performance testing, writing performant code, optimizing existing code.· Strong attention to detail and debugging skills.· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.· Experience doing business analysis and developing project timeline projections.· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked· environment.
2026-02-25T00:00:00Z

Software Engineer

New York, NY
onsite
Permanent
160000 - 290000 USD / Yearly
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology. Responsibilities: • Design, develop, and maintain software applications using Python and TypeScript. • Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js. • Write clean, efficient, and scalable code that meets project requirements. • Conduct thorough testing and debugging to ensure software functionality and reliability. • Participate in code reviews to maintain high standards and share best practices. • Optimize application performance and troubleshoot technical issues. • Stay updated on emerging technologies and incorporate them into development processes. • Contribute to the architecture and design of new software projects. • Document technical workflows and provide clear instructions for system use. • Work closely with stakeholders to understand requirements and deliver tailored solutions.
2026-02-11T00:00:00Z

Software Engineer

Bethlehem, PA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Software Engineer to join our team in Bethlehem, Pennsylvania. This role involves designing and optimizing data systems, managing tools for data orchestration, and ensuring secure and efficient operations. The ideal candidate will thrive in a collaborative environment while delivering impactful solutions for business intelligence and operations. Responsibilities: • Build and manage data orchestration tools, including creating variables, setting notifications, and configuring retries. • Optimize Snowflake performance by adjusting warehouse sizing, clustering, and profiling queries. • Schedule and oversee near real-time data loads using Snowflake Tasks and Streams. • Implement rigorous data quality checks such as verifying freshness, row counts, and referential integrity. • Monitor and control costs through usage dashboards and guardrails. • Ensure secure operations by maintaining roles, managing secrets, and auditing logs. • Develop and monitor Power BI datasets to support Finance and Operations teams. • Collaborate with stakeholders to gather requirements and deliver tailored solutions. • Enhance and maintain front-end data applications using tools like Streamlit and Python. • Create detailed documentation, including runbooks, root cause analyses, and change tickets for releases.
2026-03-05T00:00:00Z

Business Process Analyst

Piscataway, NJ
onsite
Temporary
39.5865 - 45.837 USD / Hourly
A large academic institution is seeking a proactive and strategic Business Process Analyst to evaluate, optimize, and support business operations related to its Salesforce Service Cloud platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.Key Responsibilities:<ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul>
2026-02-09T00:00:00Z

Test Analyst

Norristown, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Test Analyst to join our team on a contract basis. In this role, you will be responsible for ensuring the accuracy and functionality of Workday systems, particularly focusing on purge functionality and data retention processes. Based in King of Prussia, Pennsylvania, this position requires close collaboration with compliance and configuration teams to meet organizational and regulatory standards. Responsibilities: • Develop and maintain detailed test plans and procedures tailored to Workday system integration and purge functionality. • Create and execute test scripts while generating relevant test data to support validation processes. • Oversee all testing activities, including documentation, issue tracking, and reporting progress. • Validate data retention and purge logic to ensure compliance with audit requirements. • Conduct usability tests to assess system performance, scalability, reliability, and security. • Collaborate with configuration and compliance teams to guarantee comprehensive testing coverage. • Track and document test results, providing regular updates to project managers and leads. • Identify and escalate issues encountered during testing to appropriate stakeholders. • Participate in meetings and contribute status updates to ensure project alignment.
2026-02-27T00:00:00Z

IT Support Specialist

New York, NY
onsite
Permanent
65000 - 85000 USD / Yearly
Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.Key Responsibilities<ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul>What We’re Looking ForYou are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.
2026-02-19T00:00:00Z

IT Support Specialist

Hackensack, NJ
onsite
Permanent
70000 - 90000 USD / Yearly
We are looking for a skilled IT Support Specialist to join our team in Hackensack, New Jersey. In this role, you will serve as a key point of contact for resolving technical issues and ensuring seamless IT operations within a legal environment. This position requires strong troubleshooting skills, proactive problem-solving abilities, the ability to work with outside IT vendors and a commitment to delivering exceptional technical support. Responsibilities:<ul><li>Serve as primary liaison between the firm and third-party IT support</li><li>Ensure deployment and maintenance of office technology (computers, printers, scanners, phones)</li><li>Provide technical support and troubleshooting for hardware, software, and peripherals</li><li>Track and resolve issues</li><li>Install and configure equipment per firm guidelines</li><li>Maintain conference room AV and video conferencing systems</li><li>Assist with office moves, remote events and office support as needed</li><li>Address wireless connectivity issues for internal and external users</li><li>Coordinate repairs with vendors</li><li>Perform other duties as assigned</li></ul>
2026-03-04T00:00:00Z

Help Desk/Desktop Support Analyst

Hoboken, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills. Responsibilities: • Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues. • Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution. • Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges. • Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns. • Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance. • Escalate complex technical issues following established procedures to ensure swift resolution. • Maintain detailed and accurate documentation of support activities and ticket updates. • Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
2026-02-13T00:00:00Z

Database Analyst

Jersey City, NJ
onsite
Contract / Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics. Responsibilities: • Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey. • Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives. • Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights. • Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance. • Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes. • Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools. • Translate complex data analyses into clear, actionable recommendations for senior leadership. • Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement. • Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
2026-02-09T00:00:00Z

Business Analyst

Piscataway, NJ
remote
Temporary
51.4615 - 59.587 USD / Hourly
Position SummaryWe are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal. This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support. Key Responsibilities<ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul>
2026-02-20T00:00:00Z

Business Analyst

Piscataway, NJ
remote
Temporary
61.75 - 71.5 USD / Hourly
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey. Responsibilities: • Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations. • Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation. • Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams. • Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements. • Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing. • Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features. • Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products. • Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation. • Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
2026-02-09T00:00:00Z