We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction.<br><br>Responsibilities:<br>• Provide timely and efficient technical support to address user issues related to hardware, software, and network systems.<br>• Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10.<br>• Manage user accounts and permissions within Active Directory, ensuring secure access controls.<br>• Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions.<br>• Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues.<br>• Deliver clear guidance and training to users on system functionalities and best practices.<br>• Collaborate with team members to escalate complex technical issues and implement solutions.<br>• Maintain up-to-date knowledge of system updates and security protocols to enhance support services.<br>• Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution.<br>• Contribute to the development of support procedures and documentation to improve efficiency.
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization.<br>• Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system.<br>• Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure.<br>• Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations.<br>• Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery.<br>• Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users.<br>• Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks.<br>• Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments.<br>• Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants.<br>• Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
<p><strong>Data Reporting Analyst</strong></p><p>We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul><p><br></p>
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
<p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality.<br>• Create detailed test scripts and generate test data to ensure accurate validation of system processes.<br>• Oversee all testing activities, including execution, documentation, and tracking of issues.<br>• Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies.<br>• Conduct usability testing to evaluate system performance, scalability, reliability, and security.<br>• Document and monitor testing progress and results, providing detailed reports to stakeholders.<br>• Collaborate closely with configuration and compliance teams to ensure thorough testing coverage.<br>• Participate in project meetings and deliver status updates to managers and team leads.<br>• Escalate any testing-related issues promptly to ensure timely resolution.<br>• Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
<p>We are looking for an Analyst to join our client's finance team in the Horsham, Pennsylvania area. This position plays an important role in tracking commission-related activity, supporting collections, and helping maintain accurate financial records. The ideal candidate is detail-oriented, organized, and comfortable working across reporting, reconciliation, and follow-up tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Record commission payments and input invoice and order details into internal systems with a high degree of accuracy</p><p>• Review aging items and proactively follow up with manufacturers to collect outstanding commission balances</p><p>• Generate and assess reports to identify unresolved transactions, inconsistencies, and collection priorities</p><p>• Assist with monthly reconciliation activities to confirm alignment between financial records and operating systems</p><p>• Contribute to month-end close by validating entries, researching differences, and helping clear exceptions</p><p>• Coordinate with internal stakeholders and leadership to provide updates on commission activity and outstanding issues</p><p>• Organize supporting documentation and maintain clear records related to commission processing and collections</p><p>• Prepare recurring reports and distribute information needed for routine finance operations</p><p>• Support finance process enhancements that improve efficiency, accuracy, and visibility into commission activity</p>
<p>Robert Half is searching for an experienced<strong> Temporary Conflicts Analyst</strong> to support a law firm on an interim basis. This individual will independently run, review, and clear conflict checks using <strong>Intapp</strong>, with experience handling complex matters involving large financial institutions. This is a <strong>10‑week, on‑site assignment in Downtown Manhattan</strong> requiring someone who can step in immediately and manage a high-volume workflow.</p><p><strong> </strong></p><p><strong>Start Date:</strong> ASAP</p><p><strong>Location:</strong> On-site – Downtown Manhattan</p><p> <strong>Schedule:</strong> Monday–Friday, 9:00 AM–5:00 PM (35 hours/week)</p><p> <strong>Duration:</strong> 10 weeks</p><p> <strong>Pay Rate:</strong> $30–$35 per hour (DOE)</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Run, review, and independently clear conflict checks using <strong>Intapp</strong></li><li>Conduct conflict analysis for <strong>large, complex financial institutions</strong>, including affiliates, subsidiaries, and parent entities</li><li>Identify potential conflicts issues and escalate appropriately</li><li>Communicate clearly and professionally with attorneys and internal teams</li><li>Maintain accuracy and organization while managing a high-volume workload</li></ul><p><br></p>
<p>We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.</p><p>• Utilize Concur systems to manage travel and expense submissions efficiently.</p><p>• Perform detailed cost allocation and analysis to support financial reporting and budgeting.</p><p>• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.</p><p>• Prepare and maintain accurate records for expense reporting and fund allocation.</p><p>• Conduct regular audits to ensure all expense reports meet company and regulatory standards.</p><p>• Provide training and support to staff on T&E policies and Concur system usage.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Generate and analyze expense-related data to assist in financial decision-making.</p>