<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p>
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 9am-5:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p>Responsibilities:</p><p>• Provide first-line technical assistance for hardware, software, and access-related issues reported by end users.</p><p>• Investigate and resolve problems within Microsoft Windows and Windows 10 environments using sound troubleshooting practices.</p><p>• Manage incoming service desk tickets by documenting issues clearly, prioritizing requests, and following through to completion.</p><p>• Support user account administration tasks such as password resets, access updates, and directory-based account maintenance in Active Directory.</p><p>• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.</p><p>• Track recurring issues and contribute helpful documentation or guidance to improve support efficiency.</p><p>• Assist with desktop-related setup, configuration, and routine maintenance to ensure reliable day-to-day operations.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in East Windsor, New Jersey. This Contract position supports a pharmaceutical environment and focuses on keeping desktop systems, laptops, and related technology running efficiently. The person in this role will handle device setup, user support, and day-to-day issue resolution while delivering responsive service across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line deskside and remote support for employees experiencing hardware, software, and operating system issues.</p><p>• Prepare, configure, image, and deploy desktop and laptop equipment for new and existing users.</p><p>• Diagnose and resolve common PC problems involving system performance, peripheral devices, and standard business applications.</p><p>• Manage and update user accounts and access requests within Active Directory as needed for support activities.</p><p>• Track, prioritize, and close service desk tickets while maintaining accurate records of work performed.</p><p>• Install, configure, and support Microsoft Windows environments in alignment with user and business needs.</p><p>• Coordinate equipment replacement or contract backfill coverage needs to ensure minimal disruption to end users.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.<br><br>Responsibilities:<br>• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.<br>• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.<br>• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance.<br>• Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization.<br>• Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment.<br>• Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing.<br>• Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs.<br>• Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly.<br><br>Responsibilities:<br>• Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues.<br>• Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity.<br>• Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees.<br>• Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance.<br>• Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance.<br>• Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing.<br>• Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace.<br><br>Responsibilities:<br>• Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues.<br>• Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed.<br>• Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests.<br>• Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications.<br>• Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use.<br>• Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users.<br>• Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities.<br>• Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
We are looking for a Data Analyst to support data-driven decision-making for healthcare operations in Philadelphia, Pennsylvania. This is a Contract position focused on transforming complex clinical and operational data into accurate, actionable insights across EHR and billing environments. The ideal candidate will work with modern cloud and database tools to improve reporting, data integrity, and integration processes in a healthcare setting.<br><br>Responsibilities:<br>• Analyze healthcare, operational, and billing data to identify trends, exceptions, and opportunities for process improvement.<br>• Build, maintain, and optimize ETL workflows that move data across source systems, databases, and analytics platforms.<br>• Use Azure Databricks, Databricks, and SQL-based tools to prepare datasets and support scalable reporting solutions.<br>• Validate data accuracy and completeness by performing audits, reconciliation activities, and ongoing quality checks.<br>• Integrate information from EHR and EMR platforms, including Epic-related systems, to support consistent downstream reporting.<br>• Partner with business and technical stakeholders to define reporting needs and translate them into practical data solutions.<br>• Create and maintain queries, datasets, and analytical outputs using Azure SQL Database, SSMS, and related technologies.<br>• Support data processing activities across cloud environments, including AWS technologies, while following healthcare data standards.<br>• Document data logic, transformation rules, and process steps to improve transparency and maintainability of analytics workflows.
We are looking for a Data Analyst to join a healthcare organization in Morristown, New Jersey. This Long-term Contract position will focus on shaping scalable data structures that support analytics, reporting, and enterprise data initiatives. The role works closely with technical and business teams to turn complex information needs into well-organized, high-performing data solutions. This opportunity is ideal for someone who is detail oriented, brings strong data modeling expertise, and can contribute in a regulated environment.<br><br>Responsibilities:<br>• Create and refine conceptual, logical, and physical data models across relational, dimensional, and non-relational platforms.<br>• Produce and maintain entity relationship diagrams, data flow artifacts, and supporting documentation that align with organizational standards.<br>• Work alongside engineers, architects, and analysts to ensure data designs enable reliable ingestion, transformation, and reporting processes.<br>• Convert business needs into efficient database structures that support performance, scalability, and long-term usability.<br>• Review model designs for consistency and quality while promoting sound modeling practices across the team.<br>• Maintain metadata, business definitions, lineage details, and data dictionaries to improve transparency and governance.<br>• Support warehouse and mart design by developing schemas suited for analytics and downstream reporting needs.<br>• Investigate and address issues related to data integrity, duplication, and quality through thoughtful structural design.<br>• Contribute to governance and cataloging efforts that improve standardization and enterprise data management.<br>• Deliver modeling outputs within an Agile framework, partnering with teams through iterative sprint cycles.
We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy.<br><br>Responsibilities:<br>• Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk.<br>• Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions.<br>• Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts.<br>• Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure.<br>• Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources.<br>• Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
<p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality.<br>• Create detailed test scripts and generate test data to ensure accurate validation of system processes.<br>• Oversee all testing activities, including execution, documentation, and tracking of issues.<br>• Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies.<br>• Conduct usability testing to evaluate system performance, scalability, reliability, and security.<br>• Document and monitor testing progress and results, providing detailed reports to stakeholders.<br>• Collaborate closely with configuration and compliance teams to ensure thorough testing coverage.<br>• Participate in project meetings and deliver status updates to managers and team leads.<br>• Escalate any testing-related issues promptly to ensure timely resolution.<br>• Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity.<br><br>Responsibilities:<br>• Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues.<br>• Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support.<br>• Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance.<br>• Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site.<br>• Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality.<br>• Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness.<br>• Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.