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20 results for Helpdesk Analyst in South Brunswick, NJ

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-08-26T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-08-26T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, effective solutions. Responsibilities: • Respond to incoming service desk requests and document all interactions, updates, and resolutions within the ticketing system. • Troubleshoot hardware, software, and operating system issues in Microsoft Windows environments, including Windows 10 support. • Assist users with password resets, account access, and permission-related requests through Active Directory. • Diagnose basic technical problems, identify root causes, and escalate more complex issues when needed. • Provide clear guidance to end users on resolving common technical issues and using supported systems effectively. • Track open incidents to ensure timely follow-up, accurate status updates, and successful issue closure.
2026-08-26T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help. Responsibilities: • Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users. • Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed. • Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion. • Support user account administration tasks within Active Directory, including access updates and basic account maintenance. • Troubleshoot common workstation and system issues using a structured, customer-focused support approach. • Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations. • Maintain accurate support records to help improve issue resolution and service quality over time.
2026-08-26T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity. Responsibilities: • Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity. • Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform. • Perform routine user account support, including password resets and unlocking accounts within Active Directory. • Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems. • Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns. • Assist with multi-factor authentication issues and help users regain secure access to business applications. • Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive through efficient issue resolution and account assistance. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users. • Troubleshoot hardware, software, login, and connectivity problems, resolving incidents promptly or escalating when needed. • Manage and update user accounts, permissions, and access requests within Active Directory. • Receive, document, and track support requests through the service desk ticketing system to ensure timely follow-up. • Install, configure, and maintain Microsoft Windows 10 environments and standard desktop applications. • Support employees with password resets, system access concerns, and general workstation setup needs. • Diagnose recurring technical issues and share practical solutions to improve overall support efficiency.
2026-08-31T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-08-31T00:00:00Z

Desktop Support Analyst

Havertown, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Desktop Support Analyst to provide front-line technical assistance in an education setting. This long-term contract position supports both students and staff by resolving everyday hardware and software issues with a responsive, service-oriented approach. The role combines walk-up support with on-site classroom assistance, making it ideal for someone who enjoys hands-on troubleshooting and direct user interaction. Responsibilities: • Deliver first-line technical support for students and employees by diagnosing and resolving common device and workstation issues • Provide in-person assistance at a support desk while also responding to requests for help in classrooms and other campus areas • Troubleshoot and support Apple laptops used by staff, including operating system and device-related concerns • Assist students with Chromebook issues, ensuring devices are functional and ready for daily academic use • Address PC desktop and workstation problems involving hardware, software, connectivity, and user access • Document reported incidents, track resolutions, and escalate more complex problems when necessary • Maintain a detail-focused and approachable support experience for users with varying levels of technical knowledge
2026-08-12T00:00:00Z

Desktop Technician

Philadelphia, PA
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Desktop/Network Technician to support and strengthen enterprise network operations in Philadelphia, Pennsylvania. This Long-term Contract position focuses on maintaining secure, reliable connectivity across network infrastructure while providing hands-on technical support for systems, devices, and user issues. The ideal candidate will combine strong troubleshooting ability with practical experience in network performance, security administration, and infrastructure support. Provide first-level support for network connectivity, hardware, and basic infrastructure issues.Troubleshoot and resolve networking, hardware, and software problems for end users.Assist with the installation, configuration, and deployment of desktop computers, laptops, mobile devices, and network equipment.Support network hardware including switches, cabling, wireless access points, and other infrastructure components.Participate in rack-and-stack activities, cable management, and network closet organization.Assist with device imaging, hardware upgrades, and equipment replacements.Monitor and respond to service requests, documenting issues and resolutions within the ticketing system.Help maintain inventory of networking and computer equipment.Perform basic Active Directory account administration and user support.Assist senior team members with network maintenance, system upgrades, and infrastructure projects.Support backup, recovery, and routine system maintenance activities.Follow established security policies, procedures, and technology standards.Maintain accurate documentation of equipment, configurations, and support activities.Stay current on networking and technology fundamentals through ongoing training and development.
2026-08-24T00:00:00Z

Data Analyst

Elmwood Park, NJ
onsite
Temporary / Contract
21.774 - 25.212 USD / Hourly
We are looking for a detail-oriented Data Analyst to support commission-related reporting and financial data review within the insurance industry in Elmwood Park, New Jersey. This Long-term Contract position is ideal for someone who enjoys working with complex datasets, identifying inconsistencies, and helping maintain accurate commission operations. The role combines analytical problem-solving, reporting, and cross-functional coordination to ensure commission activity is processed correctly and on time. Responsibilities: • Examine insurance commission data and validate calculations to support accurate statement processing. • Investigate mismatches, payment issues, and reporting variances by researching broker and carrier records. • Review new policy activity and account updates to confirm commission handling aligns with business rules. • Reconcile internal commission information against carrier submissions and address exceptions promptly. • Produce recurring monthly reports that highlight operational results and commission activity. • Manage detailed carrier statement uploads and process high-volume or complex commission transactions. • Support audit requests by gathering documentation and verifying the accuracy of commission records. • Perform month-end reporting checks and system-level data reviews to improve accuracy and completeness. • Build and maintain Excel-based analysis tools, using advanced formulas and macros to organize and interpret data. • Monitor commission deposits, payment activity, and special reporting requests as needed.
2026-08-05T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-08-31T00:00:00Z

Data Analyst

New York, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Data Analyst to join a FinTech organization in New York, New York on a Long-term Contract basis. This position will focus on transforming business data into clear reporting, actionable insights, and performance tracking that support renewal and subscription activities. The role works closely with stakeholders across teams to strengthen reporting accuracy, improve operational visibility, and help guide data-driven decisions. Responsibilities: • Develop and distribute recurring reports related to renewals, subscriptions, and business performance for internal stakeholders. • Examine operational and business data to identify trends, highlight risks, and provide insights that support informed decision-making. • Contribute to renewal-focused initiatives and cross-functional projects by supplying analysis, reporting, and metric tracking. • Ensure information remains accurate and consistent across reports, dashboards, trackers, and other business tools. • Build, maintain, and refine Excel-based models, dashboards, and analytical files used for ongoing monitoring and planning. • Handle ad hoc data and reporting requests from managers and business partners in a timely and organized manner. • Partner with teams across the business to support operational goals and improve visibility into key performance measures. • Recommend and support enhancements to reporting processes, data quality controls, and overall analytical efficiency. • Monitor renewal metrics and related indicators to help assess performance and identify areas for improvement.
2026-08-10T00:00:00Z

Entry Level Analyst

Woodbridge, NJ
onsite
Temporary / Contract
28.85 - 31.25 USD / Hourly
We are looking for a detail-oriented Entry Level Analyst. This Long-term Contract position is well suited for someone who enjoys working with large data sets, identifying meaningful trends, and communicating findings clearly to internal teams. The role offers the opportunity to contribute to recurring analysis as well as special projects while building hands-on experience with reporting tools and business systems. Responsibilities:• Analyze operational and financial data using spreadsheets and reporting tools to identify patterns, variances, and actionable insights.• Gather information from multiple sources, organize findings, and share clear updates with team members and stakeholders.• Prepare and maintain Excel-based reports, trackers, and summaries that support day-to-day business decisions.• Assist with ad hoc analytical assignments and special projects based on changing business needs.• Support data validation efforts to improve reporting accuracy and consistency across the team.• Contribute to dashboarding and visualization tasks, including Power BI reporting when applicable.• Work with SAP data and related business systems to extract information and support analysis activities.• Participate in system-related reporting support and training activities connected to business process updates as needed.
2026-09-02T00:00:00Z

Research Analyst

New York, NY
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a Sr. Associate, Capital Market Research to support the development of market intelligence and written insights for a fast-paced research team. This position is ideal for someone who enjoys turning complex market, banking, and economic data into clear analysis, visual presentations, and well-structured reports. The role works closely with senior research leadership and contributes to recurring publications, special projects, and stakeholder requests across capital markets topics. Responsibilities:• Analyze how equity and related capital markets operate, and translate technical market structure concepts into clear explanations of participant roles and market activity.• Compile and interpret datasets covering pricing, trading volume, volatility, issuance, yields, and securities outstanding across equities, ETFs, listed options, and selected digital asset instruments.• Review financial statements for domestic and international banking institutions, assessing performance trends through balance sheet, income statement, and regulatory capital metrics.• Build charts, tables, and other data visuals in Excel to highlight changes in current market conditions relative to historical patterns.• Draft research deliverables that combine quantitative findings with written commentary, moving analysis from initial investigation through final report production.• Support recurring economic survey initiatives by gathering forecasts from bank economists, organizing responses, and helping prepare summary analysis.• Contribute to custom research assignments and survey-based projects focused on market structure and broader capital markets issues.• Address data and research requests from colleagues and external parties in a timely and thorough manner.
2026-08-05T00:00:00Z

Analyst

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
My client is a well-established, highly profitable $300 million dollar + privately held apparel wholesaler located in NYC. They have been in acquisition mode adding some impressive companies and brands into the umbrella. The Controller is looking for an exceptional Analyst to join the team, this is a net new position due to growth and/acquisitions. This role is a blend of financial analysis and some accounting, leaning more to an analyst foundational role. The Controller is open to the following backgrounds out of the wholesale apparel/shoe/accessories space. <ul><li>An analyst that is open to doing some accounting</li><li>An accountant with some finance exposure</li></ul> As always, this is a permanent, full time, fully benefited salaried position (this is NOT a temp role or temp to perm). They are located in midtown and the role will be 3-4 days onsite. Compensation Package based on experience:Base: $75 - $95k base + discretionary bonus The role will cover:<ul><li>Support budgeting, forecasting, and financial planning processes.</li><li>Prepare reports and analyses related to revenue, receivables, and cash flow.</li><li>Perform account reconciliations and investigate variances.</li><li>Assist with month-end and year-end closing activities.</li><li>Assist in preparation of monthly, quarterly, and annual financial reports.</li><li>Review and prepare journal entries and maintain general ledger accuracy.</li><li>Have 12x product lines, 100+ different divisions</li></ul> Who are you?<ul><li>MUST have experience within the product based sector, ideally wholesale/apparel/accessories</li><li>A minimum of a BA/BS in finance or accounting from a top accredited school</li><li>1+ years of experience. </li></ul> Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial. He or she must be able to effectively collaborate with individuals both inside and outside the company. If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf
2026-08-21T00:00:00Z

Level 1 Support Technician

Brick, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours. Responsibilities:• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.• Assist with basic network issue resolution and ticket management within a structured service desk workflow.
2026-09-01T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities. • Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts. • Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated. • Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes. • Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements. • Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making. • Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness. • Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
2026-09-01T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams. Responsibilities: • Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions. • Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows. • Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate. • Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria. • Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals. • Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency. • Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments. • Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule. • Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
2026-08-19T00:00:00Z

Application Support Engineer

New York, NY
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment. Responsibilities:• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.• Work within established software development life cycle practices to support application changes from analysis through production readiness.• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
2026-08-06T00:00:00Z

Application Support Engineer

Woodbridge, NJ
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-08-25T00:00:00Z