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10 results for Help Desk Analyst I in South Brunswick, NJ

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-07-17T00:00:00Z

Help Desk/Desktop Support Analyst

Jamaica, NY
onsite
Temporary / Contract
19.7885 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help. Responsibilities: • Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams. • Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns. • Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support. • Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration. • Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity. • Install approved applications and updates while ensuring end-user systems remain compliant with support standards. • Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
2026-08-07T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Systems Analyst

Flemington, NJ
onsite
Temporary to Hire
34.257 - 39.666 USD / Hourly
We are looking for a Systems Analyst to support ambulatory technology operations in New Jersey. This contract opportunity with potential for a permanent role focuses on maintaining a remote hosted environment, coordinating with external partners, and helping ensure reliable data flow across connected systems. The role is ideal for someone who combines technical troubleshooting skills with healthcare IT experience and a strong service-oriented mindset. Responsibilities: • Partner with hosted environment vendors to coordinate server-related requests, software installations, and platform updates for ambulatory systems. • Oversee operating system patching and application upgrade activities across terminal and application servers to support stable system performance. • Track, review, and manage interface activity, including both new requests and updates to existing connections between systems. • Support ambulatory practice changes by handling configuration requests, system modifications, and related follow-up tasks. • Create, update, and resolve help desk tickets while maintaining accurate records of issues, actions taken, and outcomes. • Develop user-facing and technical documentation to support training, issue tracking, and operational consistency. • Analyze technical issues, summarize findings, and present practical recommendations while contributing to root cause investigations. • Provide additional help desk coverage when support volumes increase and assist with other assigned IT support needs.
2026-07-16T00:00:00Z

Data Analyst

Philadelphia, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Data Analyst to support data-driven decision-making for healthcare operations in Philadelphia, Pennsylvania. This is a Contract position focused on transforming complex clinical and operational data into accurate, actionable insights across EHR and billing environments. The ideal candidate will work with modern cloud and database tools to improve reporting, data integrity, and integration processes in a healthcare setting. Responsibilities: • Analyze healthcare, operational, and billing data to identify trends, exceptions, and opportunities for process improvement. • Build, maintain, and optimize ETL workflows that move data across source systems, databases, and analytics platforms. • Use Azure Databricks, Databricks, and SQL-based tools to prepare datasets and support scalable reporting solutions. • Validate data accuracy and completeness by performing audits, reconciliation activities, and ongoing quality checks. • Integrate information from EHR and EMR platforms, including Epic-related systems, to support consistent downstream reporting. • Partner with business and technical stakeholders to define reporting needs and translate them into practical data solutions. • Create and maintain queries, datasets, and analytical outputs using Azure SQL Database, SSMS, and related technologies. • Support data processing activities across cloud environments, including AWS technologies, while following healthcare data standards. • Document data logic, transformation rules, and process steps to improve transparency and maintainability of analytics workflows.
2026-07-16T00:00:00Z

Data Analyst

Elmwood Park, NJ
onsite
Temporary / Contract
21.774 - 25.212 USD / Hourly
We are looking for a detail-oriented Data Analyst to support commission-related reporting and financial data review within the insurance industry in Elmwood Park, New Jersey. This Long-term Contract position is ideal for someone who enjoys working with complex datasets, identifying inconsistencies, and helping maintain accurate commission operations. The role combines analytical problem-solving, reporting, and cross-functional coordination to ensure commission activity is processed correctly and on time. Responsibilities: • Examine insurance commission data and validate calculations to support accurate statement processing. • Investigate mismatches, payment issues, and reporting variances by researching broker and carrier records. • Review new policy activity and account updates to confirm commission handling aligns with business rules. • Reconcile internal commission information against carrier submissions and address exceptions promptly. • Produce recurring monthly reports that highlight operational results and commission activity. • Manage detailed carrier statement uploads and process high-volume or complex commission transactions. • Support audit requests by gathering documentation and verifying the accuracy of commission records. • Perform month-end reporting checks and system-level data reviews to improve accuracy and completeness. • Build and maintain Excel-based analysis tools, using advanced formulas and macros to organize and interpret data. • Monitor commission deposits, payment activity, and special reporting requests as needed.
2026-08-05T00:00:00Z

Data Analyst

Woodbridge, NJ
onsite
Temporary / Contract
27.5 - 31.25 USD / Hourly
This Long-term Contract position focuses on interpreting business data, preparing meaningful reports, and sharing actionable insights with internal teams. The role offers the opportunity to work across recurring analysis needs as well as special projects in a fast-paced environment. Responsibilities:• Analyze large sets of operational and business data using Excel and other reporting tools to identify trends, exceptions, and opportunities.• Gather information from multiple sources, organize findings, and present clear updates to stakeholders and team members.• Create and maintain reports, spreadsheets, and dashboards that support ongoing business monitoring and decision-making.• Partner with internal teams to respond to ad hoc analysis requests and deliver timely, accurate results.• Assist with special projects by compiling data, validating information, and summarizing outcomes in an easy-to-understand format.• Support data activities related to enterprise systems, including SAP-based reporting or training-related tasks when needed.• Help improve reporting consistency by checking data quality and ensuring information is current and reliable.
2026-08-10T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations. Responsibilities: • Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems. • Develop and implement fraud detection models using advanced analytics tools and techniques. • Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions. • Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively. • Generate comprehensive reports and dashboards to present findings and support decision-making. • Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols. • Optimize data workflows and processes to enhance efficiency and accuracy. • Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis. • Provide recommendations to improve system integrity and prevent future fraudulent activities.
2026-07-30T00:00:00Z

Data Analyst

New York, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Data Analyst to join a FinTech organization in New York, New York on a Long-term Contract basis. This position will focus on transforming business data into clear reporting, actionable insights, and performance tracking that support renewal and subscription activities. The role works closely with stakeholders across teams to strengthen reporting accuracy, improve operational visibility, and help guide data-driven decisions. Responsibilities: • Develop and distribute recurring reports related to renewals, subscriptions, and business performance for internal stakeholders. • Examine operational and business data to identify trends, highlight risks, and provide insights that support informed decision-making. • Contribute to renewal-focused initiatives and cross-functional projects by supplying analysis, reporting, and metric tracking. • Ensure information remains accurate and consistent across reports, dashboards, trackers, and other business tools. • Build, maintain, and refine Excel-based models, dashboards, and analytical files used for ongoing monitoring and planning. • Handle ad hoc data and reporting requests from managers and business partners in a timely and organized manner. • Partner with teams across the business to support operational goals and improve visibility into key performance measures. • Recommend and support enhancements to reporting processes, data quality controls, and overall analytical efficiency. • Monitor renewal metrics and related indicators to help assess performance and identify areas for improvement.
2026-08-10T00:00:00Z