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3 results for Help Desk Tier 1 in Somerville, NJ

Level 1 Support Technician

Brick, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours. Responsibilities:• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.• Assist with basic network issue resolution and ticket management within a structured service desk workflow.
2026-09-01T00:00:00Z

Receptionist - Level 1

New York, NY
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a service-oriented Receptionist - Level 1 to support daily front desk operations in New Jersey. This onsite opportunity is a Long-term Contract position with potential for extension and possible conversion, offering the chance to deliver a detail-oriented, high-touch experience for employees, clients, and visitors. The ideal candidate will bring strong communication skills, sound organization, and a welcoming presence while managing administrative and office support tasks in a structured environment. Responsibilities: • Welcome visitors, applicants, and clients with a courteous and attentive approach while maintaining established check-in and security procedures. • Manage incoming calls and direct inquiries to the appropriate contacts, ensuring timely and accurate communication. • Coordinate conference and meeting spaces by arranging room setup, confirming technology needs, and organizing catering or hospitality support when required. • Handle routine office support activities such as sorting deliveries, distributing mail and packages, processing faxes, and maintaining supply inventory. • Monitor incoming and outgoing shipments, mail, and freight, and arrange courier or messenger services as needed. • Support guest services by assisting with practical arrangements such as transportation coordination, reservations, and related hospitality requests. • Submit requests for building support, housekeeping, or other workplace services to help maintain a smooth office experience. • Complete assigned administrative tasks by following established procedures and service standards under supervisory guidance.
2026-08-25T00:00:00Z

PC Technician

Manasquan, NJ
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management. Responsibilities:• Manage user accounts and routine administrative tasks within the Google Admin environment.• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.• Support general IT help desk activities related to end-user hardware and device readiness.• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.
2026-09-03T00:00:00Z