We are looking for a detail-oriented Data Entry Clerk to join our team in Newark, New Jersey. In this long-term contract position, you will play a key role in maintaining accurate records and supporting the Accounts Payable department with essential administrative tasks. This role requires a focus on precision and efficiency, making it ideal for candidates who excel at organization and data management.<br><br>Responsibilities:<br>• Accurately input data into company systems to ensure records are up-to-date and complete.<br>• Match invoices and verify information to maintain consistency and accuracy in the Accounts Payable department.<br>• Organize and file hard copies of documents for easy retrieval and secure storage.<br>• Perform numeric and alphanumeric data entry tasks with speed and accuracy.<br>• Collaborate with team members to address discrepancies and resolve data-related issues.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Ensure data entry tasks are completed within established deadlines.<br>• Utilize computer systems and software tools to streamline data entry processes.
<p>We are looking for a highly organized and detail-focused Data Entry Clerk to join our team in Ocean County, New Jersey. In this contract role, you will contribute to critical data management tasks, ensuring accuracy and efficiency in transferring information. This is an onsite position requiring consistent availability, Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input data into designated systems, maintaining consistency and precision.</p><p>• Verify and cross-check data for correctness, identifying and resolving discrepancies.</p><p>• Collaborate with team members to streamline data-entry processes and ensure smooth workflows.</p><p>• Maintain confidentiality and security of sensitive information during data handling.</p><p>• Assist with organizing and managing records to support ongoing administrative needs.</p><p>• Participate in quality assurance reviews to uphold high standards of data integrity.</p><p>• Provide support for special projects related to data management and reporting.</p><p>• Ensure timely completion of assigned tasks while meeting deadlines and productivity goals.</p><p>• Communicate issues or challenges promptly to supervisors for resolution.</p><p>• Contribute to improving data entry procedures and identifying opportunities for optimization.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in New York, New York. In this Contract-to-Permanent position, you will play a vital role in maintaining accurate records and ensuring smooth operational processes through data management and reconciliation tasks. This opportunity is ideal for someone who thrives in a fast-paced environment and possesses strong organizational skills.<br><br>Responsibilities:<br>• Perform daily system opening and closing procedures to ensure operational readiness.<br>• Monitor and manage data transmission interfaces, including manual data entry tasks.<br>• Track and reconcile intraday cash credits and debits to maintain financial accuracy.<br>• Conduct daily reconciliations for nostro and custody accounts.<br>• Review and process sanction screening alerts, preparing files for system imports.<br>• Compile and generate monthly reports to support operational reviews.<br>• Ensure accuracy and timeliness in all data management activities.
<p>We are looking for a Medical Data Entry Clerk to join a team in Plymouth Meeting, Pennsylvania. In this role, you will play a vital part in processing claims related to dental, behavioral health, childcare, education, and physical wellbeing. This is a Contract-to-Permanent position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process claims for dental, behavioral health, childcare, education, and physical wellbeing services.</p><p>• Ensure all data entries comply with company policies and industry standards.</p><p>• Use software tools such as Office Suite, EHR systems, and IBM AS/400 to complete tasks efficiently.</p><p>• Maintain a high level of attention to detail to minimize errors in claim administration.</p><p>• Collaborate with the team to resolve discrepancies and ensure smooth operations.</p><p>• Handle sensitive medical information with confidentiality and professionalism.</p><p>• Prioritize and manage multiple tasks effectively in a fast-paced environment.</p><p>• Conduct thorough reviews of claim submissions to verify accuracy and completeness.</p><p>• Support internal processes by utilizing Armed Forces Health Longitudinal Technology Application (AHLTA) and McKesson systems.</p><p>• Communicate effectively with stakeholders to address inquiries and provide updates on claim statuses.</p>
<p>We are seeking a detail-oriented, bilingual Spanish<strong> Attendance Specialist/Family Advocate Assistant</strong> to join our team in Newark, New Jersey. In this long-term contract role, you will play an essential part in maintaining accurate attendance records while supporting initiatives aimed at improving attendance outcomes. This position provides an excellent opportunity to contribute to the education sector by ensuring efficient data processes and fostering meaningful engagement with families.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Attendance Processes:</strong> Oversee the attendance tracking systems to ensure operations are smooth, efficient, and accurate.</li><li><strong>Generate Reports:</strong> Compile and produce detailed, actionable reports based on attendance data for stakeholders.</li><li><strong>Support Family Advocacy:</strong> Alert on-site family advocates when attendance falls below predetermined benchmarks, enabling timely interventions.</li><li><strong>Monitor Attendance Notes:</strong> Review attendance documentation for accuracy, submitting relevant findings for management review and follow-up.</li><li><strong>Analyze Trends:</strong> Examine attendance patterns, identifying root causes for absences to guide strategies toward improvement plans.</li></ul><p>This is a crucial role designed to enhance educational outcomes by bridging data accuracy with family support services. If you're passionate about making a meaningful impact, apply today!</p>
We are looking for a detail-oriented and capable Receptionist to join our team on a contract basis. This role is based in Camden, New Jersey, and involves handling front desk operations, providing administrative support, and ensuring smooth communication within the office environment. If you excel in multitasking and have strong interpersonal skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet and assist visitors in a courteous and efficient manner.<br>• Answer incoming calls promptly and route them to the appropriate departments.<br>• Manage front desk operations, including scheduling and maintaining office supplies.<br>• Provide clerical support such as filing, data entry, and document preparation.<br>• Coordinate with staff to ensure efficient communication and workflow.<br>• Maintain a clean and organized reception area.<br>• Handle inquiries and provide accurate information to both internal and external stakeholders.<br>• Assist in administrative tasks to support daily office operations.<br>• Monitor and respond to emails as needed to facilitate communication.<br>• Ensure confidentiality and professionalism when handling sensitive information.
<p>We are looking for a detail-oriented and personable part-time Receptionist to join a team in Conshohocken, Pennsylvania. This is a part-time, long-term contract position requiring 15-20 hours per week, with work scheduled across 2-3 days between Monday and Thursday. The ideal candidate will play a key role in ensuring smooth daily operations while maintaining a welcoming environment for staff and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system, answering and directing incoming calls promptly and efficiently.</p><p>• Greet visitors and staff with warmth and courtesy, ensuring a positive first impression.</p><p>• Handle general administrative tasks, such as filing, scheduling appointments, and maintaining office supplies.</p><p>• Maintain a clean and organized reception area to create a welcoming environment.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Assist with data entry and documentation as needed.</p><p>• Coordinate with other departments to relay messages and handle inquiries accurately.</p><p>• Follow company policies and procedures to ensure consistency and efficiency in operations.</p><p>• Provide support during virtual meetings or interviews, ensuring proper setup and communication.</p><p>• Utilize basic Microsoft Office Suite for correspondence and documentation tasks.</p>
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Piscataway, New Jersey. This is a long-term contract position, offering the opportunity to provide exceptional support to customers while representing our brand's commitment to quality and service. The ideal candidate will thrive in a fast-paced environment and take pride in delivering solutions that enhance customer satisfaction.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with professionalism and efficiency, ensuring their needs are met promptly.<br>• Resolve customer complaints and issues with empathy, striving to achieve a positive outcome for each interaction.<br>• Process orders, returns, and exchanges accurately, maintaining clear communication with customers throughout the transaction.<br>• Utilize software such as Zendesk and Shopify to manage customer interactions and maintain detailed records.<br>• Collaborate with internal teams, including sales and logistics, to ensure seamless service delivery.<br>• Collect and relay customer feedback to support continuous improvement in products and services.<br>• Maintain a comprehensive understanding of the company’s product offerings to provide accurate recommendations and information.<br>• Uphold the company’s values and brand image in all customer interactions, fostering trust and loyalty.<br>• Schedule appointments and manage customer follow-ups to ensure timely resolutions.<br>• Perform data entry tasks to keep customer records up-to-date and organized.
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
We are looking for an organized and detail-oriented Receptionist to support our nonprofit organization in Brooklyn, New York. This is a short-term contract opportunity that requires excellent communication and multitasking skills. The ideal candidate will play a key role in ensuring smooth front desk operations and providing exceptional service to visitors and callers.<br><br>Responsibilities:<br>• Greet and welcome visitors in a friendly and detail-oriented manner.<br>• Manage incoming calls, directing them to the appropriate staff or department.<br>• Maintain the reception area, ensuring it remains tidy and presentable.<br>• Assist with administrative tasks such as scheduling appointments and handling correspondence.<br>• Provide accurate information to visitors and callers about the organization and its services.<br>• Support internal teams by coordinating deliveries and distributing mail.<br>• Monitor and update logs or records related to front desk activities.<br>• Uphold security protocols by verifying visitor identification and granting access as needed.
<p><strong><em><u>**This is a great opportunity for someone looking for a long-term home. Or, a step-down from a career with long hours & high responsibility for something that can offer a great culture with a health work-life balance and an amazing mission (supplying costumes for kids) through a foundation.**</u></em></strong></p><p><br></p><p><strong>Job Title:</strong> Customer Service Representative (Temporary-to-Hire)</p><p><strong>Location:</strong> Levittown, PA</p><p><strong>Schedule: </strong>Monday – Friday, 8:00am – 4:30pm, 100% ONSITE Only</p><p><br></p><p><strong>PS: Alternative Schedule: </strong>While the opening is for full-time, permanent employees, the company is open to those who want to want to work seasonally, from October to June, and then your summers off (or part-time summer schedule).</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a dedicated Customer Service Representative for a temporary-to-hire position with the opportunity to transition into a permanent role based on performance. This role is fully onsite in Bristol, PA, and requires someone who thrives in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional, courteous, and efficient service to customers via phone and email.</li><li>Manage inquiries, orders, and return requests promptly while ensuring accuracy and attention to detail.</li><li>Handle a variety of situations with tact and diplomacy to ensure positive customer experiences.</li><li>Enter data into company systems, including order processing and return authorizations.</li><li>Maintain organization and multitask effectively in a busy, seasonal-driven business environment.</li><li>Follow through on requests and ensure timely communication across departments and levels of management with limited supervision.</li><li>Work independently while also contributing to a collaborative team environment.</li><li>Stay flexible and adapt quickly to shifting priorities or workload demands.</li></ul>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Brooklyn, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires strong multitasking skills and the ability to communicate fluently in both English and Spanish.<br><br>Responsibilities:<br>• Greet visitors and direct them to the appropriate staff or department.<br>• Manage inbound calls, providing accurate information and routing calls as needed.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Support administrative tasks such as scheduling appointments and handling correspondence.<br>• Ensure smooth communication by effectively liaising between staff, visitors, and callers.<br>• Utilize bilingual skills to assist Spanish-speaking clients and callers.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and professionalism.<br>• Provide assistance with general office duties as required, including data entry and filing.
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>We are looking for a dedicated Call Center Representative to join our team in Wall, New Jersey. This is a long-term contract position within the health insurance industry, offering an opportunity to make a meaningful impact by assisting clients in simplifying open enrollment processes and enhancing employee engagement. The role involves working collaboratively to ensure the efficient administration of benefit plans and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to clients during open enrollment periods, addressing inquiries and resolving issues promptly.</p><p>• Assist in the administration and management of benefit plans to ensure accuracy and compliance.</p><p>• Conduct data entry tasks, including alphanumeric and numeric entries, with a high level of precision.</p><p>• Utilize Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Participate in extensive training sessions to develop proficiency in all aspects of the role.</p><p>• Maintain organized records and documentation to support streamlined operations.</p><p>• Build and nurture positive relationships with clients, ensuring satisfaction and continued engagement.</p><p>• Collaborate with team members to share insights and improve processes.</p><p>• Uphold confidentiality and security standards when handling sensitive information.</p><p>• Adapt to evolving client needs and provide flexible solutions.</p>
