<p>The ERP Systems Analyst will provide support for SAP Business One (SAP B1) and related business systems to ensure optimal performance, functionality, and user adoption. This role is responsible for end-user support, training, documentation, reporting, system maintenance, and assisting with ongoing ERP initiatives. The ideal candidate will possess strong technical, analytical, and communication skills, along with a solid understanding of business processes and ERP systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide primary support for SAP Business One and related business applications.</li><li>Develop user training materials, including written documentation, how-to guides, and instructional videos.</li><li>Onboard and train new users across multiple business systems.</li><li>Deliver one-on-one support and guidance to users on system functionality and best practices.</li><li>Learn and maintain knowledge of database structures and relationships that support ERP operations.</li><li>Document, analyze, and improve business processes and workflows related to ERP systems.</li><li>Develop a strong understanding of organizational business operations and system dependencies.</li><li>Assist with system implementations, upgrades, enhancements, and customizations.</li><li>Maintain and validate business data and reporting through tools such as SSRS, Crystal Reports, and Excel Report Builder.</li><li>Participate in special projects, process improvement initiatives, and other assignments as needed.</li></ul><p><br></p>
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are seeking an experienced Senior Software Business Analyst to support the delivery of business-critical software solutions. This role will serve as a key liaison between business stakeholders and technical teams, ensuring business needs are clearly defined, analyzed, and translated into effective functional requirements. The ideal candidate will have strong analytical capabilities, experience working within software development environments, and the ability to drive projects forward while balancing multiple priorities. <br> This position will work closely with cross-functional stakeholders, including development and QA teams, to support project execution, monitor progress, communicate status updates, and identify risks or issues that may impact delivery. This role also includes mentoring entry level analysts and contributing to process improvements that enhance operational efficiency and business value. <br> Key Responsibilities: <br> Gather, analyze, and translate business requirements into functional specifications for new and existing systems Conduct gap analyses between current system capabilities and evolving business needs Create documentation such as workflow diagrams, flowcharts, wireframes, and use cases to support development and testing efforts Partner with technical teams to review requirements, assess project scope, and identify impacted systems Evaluate proposed solutions for practicality, scalability, and ease of implementation Develop a strong understanding of internal platforms and system functionality Analyze current processes, identify inefficiencies, and recommend process improvement opportunities Coordinate regularly with development teams to track progress and resolve roadblocks Communicate project status, updates, and timelines to business stakeholders Identify project risks and escalate issues as appropriate Continuously recommend enhancements to improve system usability and operational efficiency Ensure compliance with applicable healthcare privacy and regulatory requirements, including HIPAA
We are looking for a Help Desk Analyst to provide high-touch, in-person technical support for employees and senior stakeholders in New York, New York. This Long-term Contract opportunity is ideal for someone who is confident supporting Windows-based environments, resolving day-to-day user issues, and delivering a strong service experience in an on-site setting. The role focuses on responsive troubleshooting, hands-on desktop support, and effective ticket management while maintaining a detail-oriented and customer-focused approach.<br><br>Responsibilities:<br>• Deliver on-site technical assistance for hardware, software, and workstation issues across a Windows environment.<br>• Provide attentive executive-level support, ensuring timely resolution of issues with discretion and care.<br>• Diagnose and resolve common desktop and end-user problems related to operating systems, peripherals, and productivity tools.<br>• Manage incoming service requests, document work performed, and update ticket status accurately within the service desk system.<br>• Set up, maintain, and support laptops, desktops, and related devices for office-based users.<br>• Escalate complex incidents when needed and coordinate with broader IT teams to drive issues through to resolution.<br>• Support day-to-day office technology operations to minimize disruption and maintain a reliable user experience.
<p>Robert Half is seeking an experienced <strong>AI Risk & Compliance Analyst</strong> to support the intake, assessment, documentation, and ongoing governance of AI use cases across the enterprise.</p><p><br></p><p>This is a hands-on role for a practitioner with direct experience in <strong>AI governance, AI risk assessment, responsible AI controls, and regulatory alignment</strong>. The ideal candidate will make an immediate impact by improving AI intake processes, strengthening risk review workflows, and ensuring alignment with evolving legal, privacy, security, and compliance expectations.</p><p><strong> </strong></p><p><strong>Location:</strong> Midtown, New York </p><p><strong>Schedule:</strong> Hybrid – 3 days onsite, 2 days remote</p><p> <strong>Duration:</strong> 6-month contract with potential for full-time conversion</p><p><strong>Pay: $65-75/hour</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and enhance the <strong>AI use case intake process</strong>, including: </li><li>Triage, risk categorization, stakeholder routing, approval tracking, and follow-ups</li><li>Conduct <strong>AI risk and compliance reviews</strong> for new and existing use cases, including: </li><li>Data usage, privacy, security, third-party risk, regulatory exposure, and business impact</li><li>Evaluate AI-enabled tools, platforms, and vendors for risks related to: </li><li>Confidential/sensitive data, automated decision-making, transparency, human oversight, IP, bias, and accuracy</li><li>Maintain and improve the <strong>AI use case inventory</strong>, including: </li><li>Ownership, vendors, data types, risk ratings, approvals, required controls, and review cadence</li><li>Translate regulatory and compliance requirements into: </li><li>Intake questions, risk criteria, control requirements, and formal decision documentation</li><li>Partner cross-functionally with: </li><li>Legal, Privacy, Security, Procurement, Technology, and business stakeholders</li><li>Support <strong>third-party AI risk reviews</strong>, including vendor due diligence and governance considerations</li><li>Develop and refine AI governance artifacts: </li><li>Intake forms, risk frameworks, review checklists, templates, and process documentation</li><li>Track and report on AI governance metrics: </li><li>Intake volume, review cycle time, risk trends, remediation status, and compliance alignment</li></ul><p><br></p>
<p><strong>Position</strong></p><p>Job Cost Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A rapidly growing and well-established construction company based in Hackensack is seeking a detail-oriented <strong>Job Cost Analyst</strong> to join its expanding finance team. This is a newly created opportunity created due to dramatic growth within the company.</p><p><br></p><p><strong>Position Summary</strong></p><p>The Job Cost Analyst will play a critical role in tracking, analyzing, and reporting project costs to ensure accurate financial performance across multiple construction projects. This individual will work closely with project managers, accounting, and operations to monitor budgets, identify variances, and drive cost control initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and maintain job cost reports for multiple active construction projects</li><li>Analyze project budgets vs. actual costs and provide variance analysis</li><li>Partner with Project Managers to review project financial performance and forecast costs to completion</li><li>Track committed costs, subcontractor agreements, and change orders</li><li>Prepare monthly WIP (Work-in-Progress) schedules</li><li>Assist with revenue recognition and percentage-of-completion accounting</li><li>Identify cost overruns, risks, and opportunities for improved profitability</li><li>Support project billings, AR/collections, and reconciliation of job accounts</li><li>Maintain integrity of job cost data within ERP/accounting systems</li></ul><p><strong>Salary:</strong> up to $125,000</p><p><br></p><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus potential and employer funded profit sharing plan. </li><li>Comprehensive benefits package (health, dental, vision)</li><li>401(k) with company match</li><li>Strong growth opportunity within a fast-scaling organization</li></ul><p><br></p><p><br></p>
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards.<br><br>Responsibilities:<br>• Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision.<br>• Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications.<br>• Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability.<br>• Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments.<br>• Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met.<br>• Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership.<br>• Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support.<br>• Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments.<br>• Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a Help Desk/Desktop Support Analyst to provide reliable day-to-day technical assistance for employees in New York, New York. This Long-term Contract position focuses on supporting end users through efficient ticket resolution, device coordination, and strong communication across the business. The role is well suited to someone who enjoys hands-on troubleshooting, user support, and helping teams stay productive in both office and meeting environments.<br><br>Responsibilities:<br>• Coordinate the shipment and recovery of laptop equipment for onboarding and offboarding activities, working closely with external vendors and internal stakeholders.<br>• Deliver technical support for meetings and events by preparing audiovisual setups, resolving issues quickly, and helping sessions run smoothly.<br>• Handle employee support requests through the ticketing system, addressing common issues such as account access problems, password resets, and lockouts.<br>• Provide basic administration support across workplace tools including Google Workspace, Slack, Okta, Jamf, and other internal business platforms.<br>• Investigate desktop and system issues on Windows-based devices and apply practical fixes to restore user productivity.<br>• Partner with team members to resolve incidents efficiently and identify when requests should be escalated for deeper technical review.<br>• Maintain accurate service records and updates within the service desk platform to ensure visibility into issue status and resolution progress.
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting.<br><br>Responsibilities:<br>• Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services.<br>• Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity.<br>• Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance.<br>• Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration.<br>• Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage.<br>• Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions.<br>• Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions.<br>• Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date.<br>• Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors.<br>• Participate in after-hours coverage and scheduled on-call support when needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>A fast-growing, VC-backed Fintech is currently looking for a Senior Business Analyst to join its team. This is a rare opportunity to join at the ground floor and help shape the future of decentralized financial infrastructure. This role is ideal for a structured, detail-oriented consultant or implementation specialist who loves being in the trenches of functional delivery. You'll partner closely with the CEO and cross-functional teams to design workflows, define requirements, operationalize processes, and serve as the connective tissue across the organization.</p><p><br></p><p>Responsibilities will include:</p><p>· Lead requirements gathering via workshops, user interviews, and structured analysis</p><p>· Develop crisp functional specifications, workflows, business rules, and front-end behavior docs</p><p>· Map as-is/to-be processes and run gap analyses to improve efficiency and user experience</p><p>· Facilitate client workshops and translate insights into requirements, decision logs, and product direction</p><p>· Own UAT strategies, test cases, defect triage, and release readiness validation</p><p>· Create training materials and support both internal and client onboarding</p><p>· Drive alignment with product, engineering, UX, QA, and client-facing teams</p><p>· Maintain project plans, risks, timelines, and cross-functional communication</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
<p>We are looking for a Contract Business Analyst to support supply chain and operations initiatives in New York, NY. This role partners closely with procurement, logistics, warehousing, and technology teams to turn operational challenges into practical reporting and data solutions. The ideal candidate combines strong business analysis capabilities with hands-on experience in analytics tools, process evaluation, and cross-functional collaboration. This position is well suited for someone who can connect business priorities with actionable insights in a complex outsourced operating environment.</p><p><br></p><p>Responsibilities:</p><p>• Partner with supply chain, procurement, logistics, and warehouse stakeholders to gather needs, define priorities, and translate operational goals into clear analytical requirements.</p><p>• Build and refine dashboards, reports, and performance views that improve visibility into inventory movement, partner performance, and service outcomes across the network.</p><p>• Evaluate current workflows, identify process gaps, and recommend improvements that strengthen data accuracy, reporting consistency, and decision-making.</p><p>• Work with technology and data teams in an Agile environment to document user stories, clarify acceptance criteria, and support solution delivery.</p><p>• Perform document review and business process analysis to ensure requirements, metrics, and reporting logic are aligned with operational objectives.</p><p>• Monitor data quality issues, investigate discrepancies, and help establish controls that improve trust in supply chain and operations reporting.</p><p>• Facilitate communication between business users and technical teams to ensure solutions are practical, scalable, and aligned with business expectations.</p><p>• Support ongoing analytics initiatives by applying structured problem-solving and gap analysis to uncover trends, risks, and improvement opportunities.</p>
We are looking for a Business Analyst to support complex initiatives within the financial services sector in New York, New York. This Long-term Contract position focuses on defining business needs, shaping clear functional documentation, and partnering with technical and business teams to deliver effective solutions. The role requires someone who can connect stakeholder expectations with system capabilities while helping projects stay organized, well-documented, and aligned with delivery goals.<br><br>Responsibilities:<br>• Gather and define business and system needs by working closely with stakeholders to clarify objectives, constraints, and expected outcomes.<br>• Produce well-structured requirement documents, functional specifications, and supporting analysis artifacts that guide project execution.<br>• Convert operational needs and technical concerns into practical, clearly documented solutions for project teams and business partners.<br>• Maintain oversight of requirement changes, facilitate review sessions, and ensure approvals are captured throughout the project lifecycle.<br>• Develop and update process models, domain analysis materials, wireframes, business rules, and related documentation to support solution design.<br>• Contribute to multiple project efforts by tracking scope, updating key documents, monitoring priorities, and supporting timely completion of milestones.<br>• Partner with designers, architects, and testing teams to confirm that proposed solutions and test coverage remain consistent with approved requirements.<br>• Coordinate and execute user acceptance testing activities, including validation of results and follow-up on identified issues.<br>• Support detailed systems design work by defining configuration needs, functional behavior, and data migration rules where required.<br>• Build effective working relationships with internal stakeholders, customers, and external partners while escalating risks or blockers through appropriate channels.