We are looking for an experienced IT Manager/Director to lead enterprise applications, reporting capabilities, and data-focused technology operations in Port Washington, New York. This role will oversee critical business systems, strengthen data governance practices, and help teams adopt modern tools that improve efficiency and decision-making. The ideal candidate brings strong leadership experience, deep expertise in Microsoft Dynamics 365 and Power BI, and a practical understanding of how AI-enabled solutions can support business performance.<br><br>Responsibilities:<br>• Direct day-to-day operations for enterprise applications, including administration, configuration, integration oversight, data-related activities, and end-user enablement across core business platforms.<br>• Lead reporting and analytics support by guiding the creation, maintenance, and improvement of Power BI dashboards and operational reporting tools that align with established standards.<br>• Implement and uphold data governance practices within enterprise systems and analytics environments to promote accuracy, consistency, compliance, and reliable reporting outcomes.<br>• Identify data quality issues, control gaps, and compliance concerns, then recommend corrective actions and escalate risks when necessary.<br>• Advance the rollout and practical use of approved AI technologies, helping teams apply new tools in ways that support organizational goals and governance expectations.<br>• Manage, coach, and develop IT team members while fostering accountability, collaboration, and continuous improvement across the function.<br>• Translate IT priorities into operational plans with clear milestones, execution targets, and measurable outcomes for enterprise application initiatives.<br>• Monitor system performance, evaluate opportunities for improvement, and provide leadership with actionable recommendations to support prioritization and informed decision-making.<br>• Support financial oversight for enterprise applications through budget tracking, forecasting input, and cost optimization planning, while also assisting with vendor performance reviews, contract administration, and renewal preparation.
<p> <strong>Operations Manager – Manufacturing</strong></p><p><strong>Location:</strong> Milford, CT </p><p><strong>Job Type:</strong> Full-Time | Permanent | Onsite </p><p><strong>Compensation:</strong> $95,000–$115,000 annually (depending on experience!)</p><p><strong>Benefits:</strong> Comprehensive benefits package offered</p><p><strong> </strong></p><p>We are seeking a hands-on Operations/Production Manager to lead daily manufacturing operations at our client’s Milford facility. This is an excellent opportunity for a motivated leader who thrives in a fast-paced production environment and enjoys working alongside their team to drive efficiency, quality, and continuous improvement.</p><p>The ideal candidate is a strong people leader with manufacturing expertise who is comfortable managing production, coaching employees, solving operational challenges, and ensuring work is completed safely, efficiently, and on schedule.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the day-to-day operations of a manufacturing production department, ensuring production schedules, quality standards, and customer deadlines are consistently met.</li><li>Lead, coach, and develop a production team of 15+ employees while fostering a positive, accountable work environment.</li><li>Maintain an active presence on the production floor, providing hands-on leadership and operational support.</li><li>Monitor manufacturing processes and identify opportunities to improve productivity, efficiency, quality, and cost effectiveness.</li><li>Ensure compliance with company policies, safety regulations, environmental requirements, and applicable industry standards.</li><li>Coordinate equipment inspections and maintenance needs to minimize downtime and maximize production efficiency.</li><li>Oversee employee onboarding and training, ensuring team members are properly trained on processes, equipment, and best practices.</li><li>Manage inventory levels and coordinate the purchasing of production materials and operational supplies.</li><li>Support the development and implementation of manufacturing processes for new products and ensure appropriate tooling and production methods are established.</li><li>Partner with Quality, Engineering and other internal teams</li></ul><p><strong>Qualifications</strong></p><ul><li>Minimum of 2 years of production or manufacturing management or leadership experience.</li><li>Hands-on management style with the ability to work directly on the production floor.</li><li>Strong leadership, communication, and employee development skills.</li><li>Mechanical aptitude and technical problem-solving abilities.</li><li>Experience improving manufacturing processes and driving operational efficiency.</li><li>Ability to manage multiple priorities in a fast-paced production environment.</li><li>Experience with quality systems, regulatory compliance, or manufacturing audits is a plus.</li></ul><p><strong>Schedule</strong></p><ul><li>Full-time, onsite position based in Milford.</li><li>Flexibility to work occasional Saturdays as business needs require.</li></ul><p>Please apply to Daniele.Zavarella@roberthalf(com)!</p>
<p><strong>Dispatch Operations Manager</strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><strong>**This position is open due to growth and continuous internal promotion.**</strong></p><p><br></p><p>Our client, a growing mechanical services company in the Hartford area, is seeking a Dispatch Operations Manager to lead a centralized team and drive day-to-day operational excellence. This is a great opportunity for a hands-on leader with strong dispatch, scheduling, and team management experience.</p><p><br></p><p><em>Job Responsibilities</em></p><ul><li>Lead, coach, and develop a team of 5-8 individuals</li><li>Oversee daily operations including technician scheduling, customer communication, work orders and services</li><li>Develop and improve standard operating procedures, workflows, and best practices</li><li>Monitor and report on key operational metrics including technician utilization, response times, drive time, and work order status</li><li>Partner across the organization to maintain consistent processes and deliver exceptional customer service</li></ul><p>Qualifications</p><ul><li>5+ years of leadership experience in dispatch, service operations, field service, logistics, or a similar environment</li><li>Proven ability to lead teams, manage change, and improve performance metrics</li><li>Excellent communication, organizational, and problem-solving skills</li><li>Mechanical services industry experience is a plus</li></ul><p><br></p><p>This company prides themselves on longevity, positive culture, and supports their employees with hands on management! </p><p><br></p><p>If interested, apply today or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
<p>Operations Support Coordinator</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented and reliable Operations Support Coordinator to assist with data collection, reporting, and operational monitoring activities. This role combines administrative responsibilities with routine facility inspections to ensure accurate recordkeeping and timely communication of operational concerns.</p><p>Key Responsibilities</p><ul><li>Utilize Excel-based templates to collect, track, and maintain operational data.</li><li>Review and verify collected information for accuracy before submitting reports to management.</li><li>Distribute completed reports according to established timelines and procedures.</li><li>Monitor equipment status and identify any operational discrepancies or maintenance concerns.</li><li>Communicate variances, issues, or other exceptions to management promptly.</li><li>Maintain accurate records and ensure all reporting requirements are completed on schedule.</li><li>Collaborate with internal teams to support daily operational processes and compliance requirements.</li></ul><p><br></p><p>This role is ideal for someone who enjoys a mix of administrative support, data management, and operational oversight in a fast-paced environment.</p>
We are looking for an experienced Director of Field Operations to lead field execution and strengthen operational performance across active job sites in Brewster, New York. This role oversees workforce coordination, project support, quality standards, and day-to-day field readiness while partnering closely with project managers, vendors, and clients. The ideal candidate brings strong construction operations leadership, sound judgment in fast-moving environments, and a practical approach to team development and problem-solving.<br><br>Responsibilities:<br>• Direct field activities across multiple projects, aligning labor assignments and crew schedules with production goals and site demands.<br>• Coordinate the availability of personnel, equipment, materials, and logistics so work progresses safely, efficiently, and on schedule.<br>• Visit job sites regularly to review progress, assess execution, and identify issues that could affect timelines, quality, or performance.<br>• Uphold workmanship expectations and verify that field operations meet company standards, project specifications, and compliance requirements.<br>• Partner with internal teams on estimating, project preparation, and forecasting to support accurate planning and resource allocation.<br>• Guide, coach, and develop foremen and field staff to build capability, accountability, and consistent jobsite leadership.<br>• Oversee fleet usage and equipment readiness by supporting maintenance planning and ensuring operational assets are prepared for deployment.<br>• Maintain effective communication with clients, suppliers, subcontractors, project managers, and internal stakeholders to keep projects moving smoothly.<br>• Resolve field challenges quickly by evaluating conditions, recommending practical solutions, and minimizing disruption to production.<br>• Track project costs, labor productivity, and overall operational results while contributing to improved workflows and field processes.
We are looking for an experienced Service Delivery Manager to lead end-user support services in Tarrytown, New York. This role is responsible for ensuring dependable technical assistance, strong service performance, and a consistent support experience across a multi-site healthcare environment. The ideal candidate will guide service desk operations, strengthen endpoint support, and work closely with cross-functional teams to resolve issues efficiently and improve service delivery.<br><br>Responsibilities:<br>• Direct daily service desk and end-user computing operations to provide timely, high-quality technical support across multiple locations.<br>• Oversee ticket workflows, escalation paths, and queue health to maintain service levels and improve response and resolution times.<br>• Track support metrics and operational performance, using data to identify trends and implement service improvements.<br>• Partner with infrastructure, security, application support, and business leaders to coordinate effective resolution of user issues and major incidents.<br>• Manage endpoint support services, including device readiness, user access, and overall reliability of workplace technology.<br>• Lead knowledge management and problem management efforts by promoting documentation quality and addressing recurring technical issues at the source.<br>• Coordinate team schedules and coverage plans to ensure consistent support availability and effective resource allocation.<br>• Support administration and operational use of platforms such as ServiceNow, Azure Active Directory, Intune, and remote support tools.<br>• Communicate service updates, incident impacts, and support priorities clearly to stakeholders and site leadership.
<p>We currently have an excellent opportunity for a highly-skilled and motivated office manager to lead operations at a growing healthcare company in Seattle. Are you a deeply passionate self-starter who is looking to grow their career? Then we have a position for you.</p><p>How you will make an impact</p><ul><li>Leading overall office administration</li><li>Handling copy services, word processing, mail and distribution services, office reception, office equipment, utility services and communication systems</li><li>Evaluating and improving office production</li><li>Assisting in developing and revising office policies and procedure for improved work flow</li><li>Assisting the operations manager and director in monitoring budget for office related items and staff</li></ul>
We are looking for an organized and proactive Office Manager to support daily operations in White Plains, New York. This position plays a central role in keeping administrative workflows efficient, supporting client service activities, and ensuring strong coordination across scheduling, billing, and staff oversight. The ideal candidate brings sound judgment, strong communication skills, and the ability to manage multiple priorities in a fast-paced office environment.<br><br>Responsibilities:<br>• Lead, coach, and monitor the administrative team to maintain efficient office operations and consistent service quality.<br>• Partner with sales staff to develop tailored client proposals and ensure supporting documentation is accurate and complete.<br>• Manage incoming requests, email communications, meeting logistics, and conference call scheduling for day-to-day business activities.<br>• Oversee account follow-up activities, including receivables tracking, collection outreach, and regular review of outstanding balances.<br>• Facilitate recurring meetings focused on accounts receivable and administrative planning to align priorities and distribute workload effectively.<br>• Maintain sales calendars, prepare work orders, support daily operational recaps, and coordinate client scheduling and appointment notifications.<br>• Administer customer records, office files, and payment processing while keeping information current and well organized.<br>• Support payroll reporting, monthly invoicing, budget preparation for selected clients, office purchasing, license renewals, and month-end close activities as needed.<br>• Provide operational support for the Plant Health Care function, including report review, work order preparation, contract approvals, prepayment handling, and client communication backup.<br>• Participate in daily leadership updates to address customer concerns, review billing completion, and monitor proposals awaiting approval.