<p>We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.</p><p>• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.</p><p>• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.</p><p>• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.</p><p>• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.</p><p>• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.</p><p>• Help maintain Citrix-related access and session support to promote stable connectivity for end users.</p><p>• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.</p>
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. In this role, you will provide hands-on and remote technical support for employees across desktop, mobile, and collaboration technologies, ensuring issues are addressed efficiently and professionally. This opportunity is ideal for someone who enjoys solving user problems, managing endpoint setups, and supporting modern workplace tools in a fast-paced environment.<br><br>Responsibilities:<br>• Provide day-to-day technical assistance to on-site and remote employees, resolving issues related to computers, mobile devices, applications, and network connectivity.<br>• Triage incoming support requests, document all activity in Jira, and see routine incidents through diagnosis, resolution, and user follow-up while escalating advanced problems when needed.<br>• Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, and ensure each setup is fully configured for immediate use.<br>• Install and update software, connect and troubleshoot peripheral devices, and guide employees on the effective use of supported hardware and applications.<br>• Support Zoom Rooms and Logitech-based conferencing environments by handling configuration, firmware updates, device troubleshooting, and coordination with external vendors.<br>• Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve service workflows.<br>• Coordinate repair or replacement requests with manufacturers and service providers while maintaining confidentiality around employee and company information.<br>• Track spare parts, equipment usage, and service history to maintain accurate inventory and repair records.
<p>We are looking for a Learning Systems Administrator to support training operations, system oversight, and reporting accuracy for a Long-term Contract position based in Stamford, Connecticut. This role focuses on maintaining reliable learner data, strengthening governance controls, and ensuring employees receive timely access to required training. The ideal candidate brings a detail-oriented approach to compliance reporting, production support, and issue resolution across learning administration processes.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>LMS Administration & System Stability (30%)</strong></p><ul><li>Managed day-to-day LMS operations, ensuring system reliability and performance</li><li>Configured and maintained system settings including user roles, security access, workflows, and learning objects</li><li>Monitored system health and resolved performance or usability issues proactively</li><li>Managed system updates, releases, and regression testing to maintain business continuity</li><li>Maintained documentation of configurations, processes, and technical standards</li></ul><p><strong>System Development & Optimization (30%)</strong></p><ul><li>Designed and implemented scalable LMS solutions aligned with enterprise learning strategy</li><li>Led system enhancements to improve user experience and administrative efficiency</li><li>Evaluated new features and functionality and recommended adoption where appropriate</li><li>Partnered with HR, IT, and reporting teams to optimize integrations and data flows</li></ul><p><strong>Governance & Process Management (20%)</strong></p><ul><li>Established and maintained LMS governance frameworks, including:</li><li>Naming conventions</li><li>Metadata standards</li><li>Role-based access controls</li><li>Change management processes</li><li>Defined and documented operational procedures to ensure consistency and scalability</li><li>Ensured compliance with data privacy, regulatory, and audit requirements</li><li>Developed internal controls to maintain system integrity and reporting accuracy</li></ul><p><strong>Operational Support (20%)</strong></p><ul><li>Served as escalation point for complex LMS issues</li><li>Translated business needs into system-based solutions in partnership with learning stakeholders</li><li>Supported compliance reporting, audits, and certification tracking</li><li>Provided guidance and training on LMS functionality and best practices</li></ul><p><br></p>
We are looking for a Business Analyst to support a payroll modernization initiative in Farmington, Connecticut. This Long-term Contract position will focus on evaluating current pay cycle practices, shaping a compliant bi-weekly arrears approach, and partnering with payroll, HR, and finance stakeholders to ensure a smooth rollout. The role is ideal for someone who can translate operational needs into practical process improvements while maintaining accuracy and regulatory alignment.<br><br>Responsibilities:<br>• Examine current payroll workflows and identify the business impacts of moving from a semi-monthly schedule to a bi-weekly arrears model.<br>• Gather input from payroll, HR, finance, and related teams to define business needs, risks, and implementation priorities.<br>• Develop clear business requirements, process documentation, and gap analyses to support payroll process changes.<br>• Recommend practical solutions that improve payroll operations, support compliance, and align with organizational objectives.<br>• Partner with stakeholders to plan, validate, and coordinate implementation activities tied to the new pay frequency structure.<br>• Support testing efforts by reviewing scenarios, confirming expected outcomes, and helping resolve process-related issues.<br>• Monitor regulatory and policy considerations to help ensure payroll changes are implemented accurately and responsibly.<br>• Assist with change management activities, including communication planning, user readiness, and post-implementation support.
<p>We are looking for a Business Analyst to join a growing SaaS company in Fairfield County, Connecticut and take a central role in finance and operational performance. This position blends day-to-day ownership of core financial activities with analytical support for leadership decisions, helping the business improve visibility, efficiency, and long-term scalability. The ideal candidate is comfortable working independently, partnering across teams, and translating financial and operational data into practical business insight.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end accounting activities, including payables, receivables, journal entries, reconciliations, and month-end close within the company’s financial systems.</p><p>• Administer recurring subscription billing, issue invoices, and ensure revenue is recorded accurately in alignment with applicable accounting standards.</p><p>• Monitor and communicate key SaaS performance indicators such as recurring revenue trends, customer churn, retention measures, and deferred revenue balances.</p><p>• Coordinate payroll processing, track cash position and operating runway, and support disciplined expense management in a fast-paced growth environment.</p><p>• Oversee sales tax requirements and work with external advisors to support filings, documentation, and audit readiness.</p><p>• Prepare monthly financial and operating reports for leadership, linking business results to overall company performance.</p><p>• Partner with company leaders to evaluate unit economics, business performance trends, and opportunities to strengthen profitability.</p><p>• Contribute to pricing decisions, contract review, and commercial analysis for enterprise customer agreements and vendor relationships.</p><p>• Identify and implement improvements to financial and operational tools, reporting processes, automations, and system integrations to support scale.Fairfiled</p>
We are looking for a skilled Business Analyst to serve as a key liaison between business stakeholders and IT teams, ensuring the efficient use of SAP S/4HANA modules. This role requires a proactive individual who can oversee system stability, manage vendor relationships, and provide functional support to enhance business processes. Based in Stamford, Connecticut, you will play an integral role in driving operational excellence and delivering measurable improvements to the organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for assigned SAP S/4HANA modules, including Financial Accounting & Controlling (FI CO), Materials Management (MM), Sales and Distribution (SD), and Group Reporting.<br>• Ensure the stability and consistency of SAP processes across the organization.<br>• Lead and mentor internal SAP specialists, aligning their efforts with business priorities.<br>• Review and validate incident reports, fixes, and change requests proposed by external SAP providers.<br>• Collaborate with stakeholders to gather business requirements and translate them into detailed functional specifications.<br>• Support initiatives aimed at analyzing, harmonizing, and improving business processes.<br>• Coordinate SAP-related activities, ensuring readiness for system go-lives and smooth transitions.<br>• Maintain compliance with IT governance and change management standards for SAP changes.<br>• Manage integrations between SAP and related systems, such as HR platforms and third-party applications.<br>• Act as the primary functional liaison with SAP partners and escalate risks or issues to IT leadership when necessary.