<p>We are looking for a Customer Service Specialist to join our team, tasked with building strong relationships with clients, addressing their inquiries, and delivering exceptional customer experiences. As the primary point of contact for diverse customer needs, the ideal candidate will thrive in a fast-paced, collaborative environment and demonstrate an empathetic, solutions-oriented approach.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced and results-driven Collections Specialist to join our team in Norwalk, CT. This position focuses on business-to-business (B2B) corporate collections and requires a professional with strong customer service skills and a proven ability to manage receivables efficiently. The role is fully onsite, offering an opportunity to thrive in a dynamic and fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage B2B collections, ensuring timely recovery of outstanding receivables while maintaining positive relationships with clients.</li><li>Monitor and track aging receivables, following up on past-due accounts in a persistent yet professional manner.</li><li>Communicate with clients via phone, email, and other methods to resolve payment discrepancies or disputes.</li><li>Partner with internal departments, such as sales and customer service, to resolve payment-related issues effectively.</li><li>Analyze account balances and payment histories to provide accurate reporting on receivables status.</li><li>Document collection activities and maintain organized records for audit and reference purposes.</li><li>Support the development of improved collection strategies and processes for the department.</li></ul><p><br></p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry.<br><br>Responsibilities:<br>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.<br>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.<br>• Accurately document all customer interactions and transactions in organizational systems.<br>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.<br>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.<br>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.<br>• Provide clear and concise information to customers regarding services, policies, and procedures.
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
<p><br></p><p>Global organization with a strong footprint in central CT is seeking a Talent Management Specialist to support the HR leadership team due to growth and promotion within. The Talent Management Specialist supports the team on various employee-centered initiatives. Tasks include, but aren't limited to, recruiting, onboarding, talent development, employee engagement, and cultivating a positive company culture.</p><p>Responsibilities consist of developing and implementing talent programs, managing the recruitment processes, administrating the learning management platform, creating career development resources, and coordinating with cultural activities and events. Must have great customer service skills, writing and organizational abilities.</p><p><br></p><p>Qualifications: A Bachelors' Degree in a related field and 2-4 years of related work experience. Training, learning and development experience is desirable, or experience in a combination of talent management, recruitment people and cultural initiatives is preferred. Must be professional, personable, and team oriented! This is a permanent position with a strong salary, bonus potential, top notch benefits, new office with a company that is family oriented and provides flexibility. Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</p>
<p><strong>Customer Account Manager/Procurement Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Manager role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
<p>Robert Half Finance & Accounting is actively seeking Accounts Receivable Clerks for a variety of roles our Westchester and Fairfield teams are currently working to fill. Our clients are seeking skilled Accounts Receivable Clerks in a variety of industries. As an Accounts Receivable Clerk, you will be responsible for tracking and collecting payments, making bank deposits and running reports that document profits and losses. Our clients offer the opportunity to work in a dynamic team environment with excellent benefits and great career advancement opportunity.</p><p><br></p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AR/Finance Department</p><p>· Maintain bookkeeping databases and spreadsheets</p><p>· Communicate with previous clients and customers to request payment and arrange payment plans</p><p>· Collect payments from customers and accurately record it into the system</p><p>· Create reports and balance sheets that document overall profits and losses</p><p>· Execute daily processes and controls accurately and in a timely manner; ensuring compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p><p><br></p><p><br></p>
<p>Are you a detail-oriented, organized professional with a passion for payroll? Our client is seeking a Payroll Specialist to join their dynamic team! This is an excellent opportunity for someone skilled in payroll processing, compliance, and systems who thrives in fast-paced environments. If you’re ready to take the next step in your career, this role offers a fantastic chance to grow while making a meaningful impact on the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Process bi-weekly payroll for all town employees, ensuring accuracy and compliance with policies and regulations.</p><p> • Maintain employee payroll records including wages, deductions, and benefits.</p><p> • Review and reconcile timesheets, overtime, and leave balances.</p><p> • Prepare and submit payroll-related reports for management and state/federal agencies.</p><p> • Respond to employee inquiries regarding pay, deductions, and payroll policies.</p><p> • Assist with year-end processing including W-2 preparation.</p>
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. In this role, you will oversee various aspects of the billing and collections process, ensuring accuracy, compliance, and exceptional client service. This is a long-term contract position offering an opportunity to work in a dynamic environment with a dedicated team.<br><br>Responsibilities:<br>• Prepare and process accurate invoices, verifying details against service agreements and company policies.<br>• Address client inquiries regarding billing statements, providing clear explanations and resolving discrepancies with attention to detail.<br>• Record and manage payments made via checks, credit cards, and other methods, ensuring proper documentation in the system.<br>• Maintain accurate and up-to-date client information in QuickBooks and other relevant systems to ensure data integrity.<br>• Review and resubmit denied or incomplete claims while ensuring proper follow-up and documentation.<br>• Collaborate with internal teams to resolve billing issues and improve workflow efficiency.<br>• Ensure all billing activities comply with applicable laws and regulations while maintaining organized records for audits and reviews.<br>• Generate and present regular reports detailing billing activities, outstanding payments, and financial performance.<br>• Stay informed about changes in billing regulations and implement necessary updates to processes.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
A well-established, fast-growing food brand with a collaborative, team-oriented culture. They value urgency, accountability, and integrity, and are seeking the next great fit to join our accounting team on a contract contract that may convert permanently.<br><br>We are looking for an experienced Accounts Receivable Specialist with strong skills in deductions and chargebacks. This role requires a detail-oriented detail oriented who can manage AR functions while supporting related accounting tasks. Prior exposure to Accounts Payable and ERP systems (Microsoft Dynamics preferred) is a plus.<br><br>Key Responsibilities<br>Generate and send customer invoices, statements, and payment reminders.<br>Prepare, post, verify, and record customer payments.<br>Review aging reports weekly and follow up on collections.<br>Research and resolve deductions and chargebacks with accuracy and timeliness.<br>Maintain and update customer master records.<br>Investigate invoice discrepancies (pricing, quantities, etc.) with internal teams.<br>Handle collections, customer inquiries, and account reconciliations.<br>Assist with AP-related tasks as needed.<br>Meet monthly close deadlines and prepare ad hoc reports.<br><br>Ideal Candidate Profile<br>Associate’s degree or higher preferred.<br>Accounts Receivable experience (deductions/chargebacks required).<br>Experience with Accounts Payable is a plus.<br>Proficiency in QuickBooks; Microsoft Dynamics or other ERP systems strongly preferred.<br>Strong understanding of accounting principles.<br>Advanced Excel skills (pivot tables, lookups, formulas).<br>High attention to detail and ability to multitask in a fast-paced environment.<br>Positive, proactive attitude with a collaborative mindset.<br>Prior experience in the food, beverage, or manufacturing industry preferred.
<p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
<p><strong>AP/Payroll Specialist Opportunity at Growing Manufacturing Company in Shelton, CT</strong></p><p><strong>Are you looking to take your career to the next level? We have an exciting opportunity for an AP/Payroll Specialist at a rapidly growing manufacturing company located in the Shelton area!</strong></p><p> </p><p><strong>About the Role:</strong></p><p>This is a brand-new position created due to promotion and growth within the organization. You'll be joining a company with a cutting-edge, brand-new office space, working in an environment focused on innovation, teamwork, and career development.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable (AP):</strong> Support the team by managing AP processes. The current AP lead is taking on more senior responsibilities, paving the way for this new role.</li><li><strong>Payroll:</strong> Process payroll for approximately 200 employees on weekly and biweekly schedules using ADP software.</li></ul><p><strong>Required Experience:</strong></p><ul><li>Strong experience in <strong>Accounts Payable</strong> (AP)</li><li>Proven proficiency in <strong>Payroll processing</strong></li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Familiarity with <strong>ADP Payroll systems</strong> is a plus.</li></ul><p><strong> </strong></p><p><strong>About the Company:</strong></p><p>Our client is a leading manufacturer HQ in CT. The company is known for innovating high-quality products that support essential and dynamic industries around the globe.</p><p>If you're ready to join an exciting, growing company and make an impact, <strong>apply today</strong>!</p><p>Email your resume to Kelsey.Ryan@roberthalf(com) or apply here.</p>
We are looking for a skilled Compensation & Benefits Specialist to join our team on a long-term contract basis in Stamford, Connecticut. This role is ideal for professionals with a strong background in benefits management and experience in compensation practices. You will play a key role in supporting and administering various health, welfare, and retirement programs, while also contributing to harmonization efforts during a dynamic integration period.<br><br>Responsibilities:<br>• Provide hands-on support for health, welfare, and retirement programs, as well as several global benefit initiatives.<br>• Manage and resolve issues related to benefits, including conducting root cause analysis.<br>• Develop process documentation and create clear communications for associates regarding benefits policies.<br>• Maintain and update SharePoint sites for Benefits and HR policies.<br>• Administer corporate benefit programs such as leaves of absence, tuition reimbursement, and other offerings.<br>• Oversee benefits and retirement administration, including invoice and claims processing, budgeting, reporting, and customer service.<br>• Support the onboarding and harmonization of compensation and benefits plans during mergers and acquisitions.<br>• Assist with compensation benchmarking for both domestic and international markets.<br>• Administer executive compensation programs and equity grants, ensuring accurate reporting and compliance.<br>• Coordinate the annual compensation planning process and manage incentive plan reporting and accruals.
<p><strong>Overview:</strong></p><p> We are seeking a motivated and detail-oriented Accounts Receivable Specialist to join our finance team. The ideal candidate will be responsible for managing customer accounts, processing payments, and ensuring timely collections to support healthy cash flow. This role requires strong communication skills, accuracy, and the ability to handle a high volume of transactions in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely and accurate manner</li><li>Record customer payments (checks, ACH, credit card, wire) and apply to accounts</li><li>Monitor accounts receivable aging and follow up on overdue accounts</li><li>Communicate with customers to resolve billing discrepancies and collection issues</li><li>Maintain accurate and up-to-date customer records and files</li><li>Prepare and distribute AR reports to management as needed</li><li>Assist with month-end closing, reconciliations, and audits</li><li>Support the finance team with ad hoc projects and reporting</li></ul><p><br></p>
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent organizational skills and the ability to manage multiple tasks simultaneously.<br><br>Responsibilities:<br>• Greet visitors and clients in a friendly and welcoming manner, ensuring a positive environment.<br>• Manage and operate a multi-line phone system, directing calls to the appropriate departments.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files, ensuring easy access to important documents.<br>• Coordinate schedules and set appointments efficiently.<br>• Handle email correspondence promptly and professionally.<br>• Provide exceptional customer service by addressing inquiries and resolving issues.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Maintain a clean and organized reception area.
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p><strong>Position Summary:</strong></p><p>The <strong>Accounts Receivable (A/R) Specialist</strong> will be responsible for the full cycle of accounts receivable, including billing, invoicing, payment application, and collections. This role is critical in ensuring accurate and timely revenue recognition and supporting the organization’s financial health. The ideal candidate will have experience with <strong>NetSuite, Microsoft Dynamics GP (Great Plains), or other large ERP systems</strong>, and a passion for working in a mission-driven non-profit environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Billing & Invoicing:</strong></p><ul><li>Generate and distribute accurate and timely invoices for grants, contracts, programs, and other revenue sources.</li><li>Coordinate with program managers and development staff to ensure correct billing data is collected and applied.</li><li>Maintain customer records and contract billing terms within the ERP system.</li><li>Ensure compliance with grantor and donor reporting and billing requirements.</li></ul><p><strong>Accounts Receivable & Collections:</strong></p><ul><li>Monitor aging reports and follow up with funders, partners, and clients on past due balances.</li><li>Proactively manage collections while maintaining positive relationships with external stakeholders.</li><li>Research and resolve discrepancies or disputed charges in a timely and professional manner.</li><li>Apply incoming payments accurately to customer accounts in the ERP system.</li></ul><p><strong>Reconciliations & Reporting:</strong></p><ul><li>Reconcile A/R sub-ledger to the general ledger on a monthly basis.</li><li>Assist with month-end and year-end close, including journal entries and audit support.</li><li>Prepare and analyze A/R aging and other reports for internal and external stakeholders.</li><li>Support financial reporting for grants, contracts, and fundraising as needed.</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>The <strong>Accounts Receivable (A/R) Specialist</strong> will be responsible for the full cycle of accounts receivable, including billing, invoicing, payment application, and collections. This role is critical in ensuring accurate and timely revenue recognition and supporting the organization’s financial health. The ideal candidate will have experience with <strong>NetSuite, Microsoft Dynamics GP (Great Plains), or other large ERP systems</strong>, and a passion for working in a mission-driven non-profit environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Billing & Invoicing:</strong></p><ul><li>Generate and distribute accurate and timely invoices for grants, contracts, programs, and other revenue sources.</li><li>Coordinate with program managers and development staff to ensure correct billing data is collected and applied.</li><li>Maintain customer records and contract billing terms within the ERP system.</li><li>Ensure compliance with grantor and donor reporting and billing requirements.</li></ul><p><strong>Accounts Receivable & Collections:</strong></p><ul><li>Monitor aging reports and follow up with funders, partners, and clients on past due balances.</li><li>Proactively manage collections while maintaining positive relationships with external stakeholders.</li><li>Research and resolve discrepancies or disputed charges in a timely and professional manner.</li><li>Apply incoming payments accurately to customer accounts in the ERP system.</li></ul><p><strong>Reconciliations & Reporting:</strong></p><ul><li>Reconcile A/R sub-ledger to the general ledger on a monthly basis.</li><li>Assist with month-end and year-end close, including journal entries and audit support.</li><li>Prepare and analyze A/R aging and other reports for internal and external stakeholders.</li><li>Support financial reporting for grants, contracts, and fundraising as needed.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Specialist, Marketing Strategy with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p> </p><p>The Senior Specialist, Marketing Strategy is responsible for developing and executing strategies that engage financial professionals and consumers, driving revenue growth and enhancing brand positioning. This cross-functional role involves collaboration across marketing, research, program development, and product innovation to create impactful initiatives tailored to target audiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement integrated strategies, programs, and tools to engage financial professionals and consumers and drive measurable growth.</li><li>Utilize advisor and consumer research to inform segmentation strategies and create tailored experiences that enhance engagement.</li><li>Collaborate with teams to develop solutions for financial professionals, including business cases, impact measurement, and promotional strategies.</li><li>Design and execute national events targeting financial professionals in partnership with the Convening team.</li><li>Identify new business opportunities and partnerships aligned with organizational objectives.</li><li>Optimize content gating strategies for revenue generation and track performance metrics.</li><li>Support advisor and consumer sub-committees to ensure alignment with strategic goals and member needs.</li></ul><p><br></p>
<p><strong>Job Title: Accounting Specialist – AP & Payroll (Direct Hire)</strong></p><p> <strong>Location:</strong> Farmington, CT (Onsite)</p><p> <strong>Compensation:</strong> Up to $65,000 annually, DOE</p><p> <strong>Benefits:</strong> Excellent benefits package | Generous PTO | Collaborative team environment</p><p><br></p><p><strong>About the Role:</strong></p><p> We are seeking an experienced and detail-oriented <strong>Accounting Specialist</strong> to join our client’s professional services firm in <strong>Farmington, CT</strong>. This <strong>direct hire</strong> position will focus primarily on <strong>Accounts Payable (AP)</strong> and <strong>Payroll</strong>, supporting the finance team with day-to-day accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>full cycle Accounts Payable</strong>, including invoice processing, coding, approvals, and payments</li><li>Perform <strong>account and bank reconciliations</strong> and maintain accurate financial records</li><li>Process and audit <strong>employee expense reports</strong> in compliance with company policies</li><li>Support <strong>monthly close</strong> processes through reconciliations and journal entries</li><li>Coordinate with a 3rd party payroll provider to process <strong>bi-weekly payroll</strong> for approximately <strong>50 employees</strong></li><li>Collaborate with internal teams and external vendors to resolve discrepancies</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years</strong> of recent, steady experience in an <strong>AP-focused accounting role</strong></li><li>Proficiency with <strong>accounting software</strong> and strong <strong>Excel skills</strong></li><li>Experience processing or assisting with <strong>payroll</strong> (<u>preferred but not required)</u></li><li>Prior experience in a <strong>professional services environment</strong><u> is a plus, not a must</u></li><li>High level of accuracy, attention to detail, and organizational skills</li><li>Ability to manage multiple priorities and meet deadlines</li></ul><p><br></p><p><strong>To Apply:</strong></p><p> Please submit your resume here or apply directly to Daniele.Zavarella@roberthalf com!</p>
