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2 results for Benefits Manager in Shelton, CT

Service Delivery Manager

Tarrytown, NY
onsite
Permanent / Full Time
85000 - 120000 USD / Yearly
We are looking for an experienced Service Delivery Manager to lead end-user support services in Tarrytown, New York. This role is responsible for ensuring dependable technical assistance, strong service performance, and a consistent support experience across a multi-site healthcare environment. The ideal candidate will guide service desk operations, strengthen endpoint support, and work closely with cross-functional teams to resolve issues efficiently and improve service delivery. Responsibilities: • Direct daily service desk and end-user computing operations to provide timely, high-quality technical support across multiple locations. • Oversee ticket workflows, escalation paths, and queue health to maintain service levels and improve response and resolution times. • Track support metrics and operational performance, using data to identify trends and implement service improvements. • Partner with infrastructure, security, application support, and business leaders to coordinate effective resolution of user issues and major incidents. • Manage endpoint support services, including device readiness, user access, and overall reliability of workplace technology. • Lead knowledge management and problem management efforts by promoting documentation quality and addressing recurring technical issues at the source. • Coordinate team schedules and coverage plans to ensure consistent support availability and effective resource allocation. • Support administration and operational use of platforms such as ServiceNow, Azure Active Directory, Intune, and remote support tools. • Communicate service updates, incident impacts, and support priorities clearly to stakeholders and site leadership.
2026-07-09T00:00:00Z

Payroll Manager- Workday experience

Wethersfield, CT
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We have partnered with a prominent and expanding healthcare organization in search of a Payroll Manager for their corporate office located in greater Hartford area. This is a permanent, full-time role with excellent benefits and growth opportunities. As the Payroll Manager, you will play an integral role in supporting payroll operations across the organization. This position is ideal for a detail-oriented leader who is passionate about accuracy, process improvement, and team development. Key Responsibilities:<ul><li>Support the daily operations of the payroll department</li><li>Help oversee payroll processing for all locations and related entities, ensuring timely and accurate payroll delivery.</li><li>Supervise, mentor, and support Payroll Specialists, providing guidance on policies, procedures, and issue resolution.</li><li>Monitor and manage payroll data interfaces to ensure seamless information transfer, including with benefits carriers.</li><li>Assist with compliance-related reporting, including EEO requirements and other regulatory obligations.</li><li>Ad hoc projects and audits for the Director</li></ul>Qualification and Experience:<ul><li>5+ years of payroll management</li><li>Demonstrated leadership experience with the ability to coach, develop, and motivate team members.</li><li>Workday experience</li></ul>Apply here today if you are interested in joining a large organization that cares about its employees, apply today or send your resume directly to Kelsey Ryan at Kelsey.Ryan@roberthalf(.com)
2026-07-21T00:00:00Z