<p>We are looking for an experienced and hands-on Operations Manager to join our client on a contract basis in Sheboygan, Wisconsin. In this role, you will oversee and optimize manufacturing operations, identify areas for improvement, and ensure seamless production processes. This position requires a dynamic leader who can collaborate across departments, implement efficient workflows, and drive operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate existing manufacturing processes and identify opportunities for operational improvements.</p><p>• Actively engage with production teams to implement and test new workflows.</p><p>• Ensure compliance with organizational standards and collaborate with internal stakeholders to maintain quality.</p><p>• Monitor production rates and run sample jobs to assess feasibility and efficiency.</p><p>• Manage inventory levels, including the procurement of raw materials and oversight of Bill of Materials (BOM).</p><p>• Coordinate the purchase and installation of new machinery and equipment, ensuring proper functionality.</p><p>• Collaborate with maintenance teams to address equipment issues and maintain operational readiness.</p><p>• Work closely with purchasing teams to ensure timely ordering and availability of materials.</p><p>• Foster clear communication and coordination across departments to streamline operations.</p><p>• Delegate tasks effectively while maintaining accountability for key operational outcomes.</p>
<p><strong>IT Computer Operations Manager</strong></p><p><br></p><p><strong>Position Summary:</strong> This is a full-time, salaried <strong>IT Computer Operations Manager</strong> position that reports to the Chief Executive Officer. It's a hybrid role that typically requires three days in the office, with some evening and weekend hours as needed. The main goal of this role is to provide the highest level of service to both internal and external customers. You'll be responsible for hands-on leadership in technology strategy and operations, and you'll configure and maintain the organization's IT hardware, software, network, and retail systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Leadership and Management</strong></p><ul><li>Provide hands-on leadership and create a collaborative and inclusive workplace.</li><li>Supervise and guide IT Support Specialists and the Pricing Manager.</li><li>Manage IT-related projects, making sure they are on time, on budget, and meet quality standards.</li><li>Develop and manage the IT operating budget and help with capital planning.</li><li>Build and maintain relationships with external service providers and manage vendor contracts.</li><li>Ensure that all communication is clear and respectful, and that staff are treated consistently and fairly.</li><li>Keep up with technology and industry trends and advise leadership on their potential impact.</li></ul><p><strong>Information Technology</strong></p><ul><li>Administer and support business-critical software and cloud services, like Microsoft 365. You'll ensure these systems are secure, perform well, and are always available.</li><li>Direct the administration of all technology assets, including servers, desktops, laptops, handheld devices, and point-of-sale (POS) registers.</li><li>Maintain and support the network infrastructure, which includes firewalls, switches, and VPN.</li><li>Oversee helpdesk operations to provide timely support to internal customers.</li><li>Manage security awareness programs, data backups, and disaster recovery systems.</li><li>Direct the procurement, configuration, and lifecycle management of all IT assets.</li></ul><p><strong>Retail Technology</strong></p><ul><li>Act as the subject matter expert for the ECRS Catapult point-of-sale system, focusing on its configuration and process optimization.</li><li>Lead projects to improve the efficiency and accuracy of the Catapult system.</li><li>Manage Catapult data to ensure it is accurate, usable, and has integrity.</li></ul><p><br></p>
<p>We’re seeking a dynamic and experienced Supply Chain Manager to lead and execute all aspects of our supply chain operations—from procurement and planning to logistics, shipping/receiving, and customer-facing activities. This is a pivotal role on our team, with high visibility and impact across the organization. This position is based in Manitowoc, Wisconsin.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the full supply chain lifecycle (“cradle to grave”) with a focus on efficiency, accuracy, and customer satisfaction</li><li>Lead purchasing, production planning, inventory management, and logistics</li><li>Oversee shipping/receiving operations and ensure seamless coordination with customer service teams</li><li>Serve as a strategic leader while staying hands-on and detail-oriented—someone who’s not afraid to roll up their sleeves</li><li>Collaborate cross-functionally to drive continuous improvement and operational excellence</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Proven leadership experience in supply chain or operations roles</li><li>Background in automotive or manufacturing environments strongly preferred</li><li>Ability to thrive in a fast-paced, high-demand setting</li></ul><p><strong>Join us and help shape the future of our supply chain—apply today! </strong></p>
<p>Robert Half is partnering with a Milwaukee area manufacturing client in the recruiting for an experienced Senior AP/AR Shared Services Manager to oversee and optimize accounts payable and receivable operations across their entities. This role requires a dynamic leader who thrives in a fast-paced environment, driving efficiency and ensuring compliance across financial processes. You will play a key role in mentoring teams, enhancing workflows, and collaborating with stakeholders to achieve operational excellence.</p><p><br></p><p>This is a permanent placement opportunity offering hybrid work schedule, 4+ weeks of PTO, annual bonus eligibility and generous 401k match.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead and mentor the accounts receivable and accounts payable teams, fostering growth and promoting a culture of continuous improvement.</p><p>• Supervise daily operations to ensure timely and accurate processing of transactions.</p><p>• Develop and monitor performance metrics to enhance efficiency, accuracy, and compliance within AR and AP functions.</p><p>• Manage accounts receivable processes, including billing, collections, cash applications, and credit management.</p><p>• Strategize to improve AR aging and reduce days sales outstanding while maintaining strong customer relationships.</p><p>• Oversee accounts payable operations, including invoice processing, vendor management, and payment scheduling.</p><p>• Resolve vendor and customer disputes or discrepancies promptly and effectively.</p><p>• Identify and implement process improvements, driving automation and leveraging technology to streamline workflows.</p><p>• Prepare detailed financial reports and analyses for AR and AP metrics, supporting month-end and year-end close processes.</p><p>• Ensure robust internal controls to safeguard assets and maintain compliance with accounting standards and regulations.</p>
<p>We are looking for an experienced Supply Chain Manager to lead procurement and inventory strategies while ensuring operational excellence. This role requires a strategic thinker with strong leadership skills and the ability to optimize supplier relationships and logistics processes. Based in Oshkosh, Wisconsin, you will play a key role in driving cost efficiency, product readiness, and continuous improvement across the supply chain.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and execute procurement plans to align with organizational goals, optimizing cost-effectiveness, quality, and supply reliability.</li><li>Evaluate market conditions, supplier performance, and material trends to identify opportunities for savings and efficiency improvements.</li><li>Partner with cross-functional teams such as product development, sales, and operations to ensure sourcing efforts meet overall business requirements.</li><li>Manage supplier relationships, negotiate contracts, and secure favorable terms to support long-term organizational success.</li><li>Implement and monitor supplier performance metrics to ensure compliance and drive continuous improvement initiatives.</li><li>Convert supply and demand data into actionable purchasing strategies that align with production and organizational timelines.</li><li>Develop inventory management approaches that balance cost control with readiness for manufacturing or business operations.</li><li>Supervise inventory processes, including physical counts and audits, to ensure accurate tracking and reporting.</li><li>Streamline logistics operations for inbound materials and outgoing shipments to reduce transportation costs and improve efficiency.</li><li>Lead and mentor supply chain team members to promote collaboration, professional growth, and accountability in achieving organizational goals.</li></ul><p><br></p>
We are looking for a dedicated Office Manager to oversee daily administrative operations and support key financial functions within our organization. This role is based in Pewaukee, Wisconsin, and offers an opportunity to contribute to the efficiency and effectiveness of office processes.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timely processing.<br>• Oversee payroll operations, including data entry and compliance with regulations.<br>• Coordinate administrative office tasks, such as scheduling, correspondence, and inventory management.<br>• Maintain organized records of financial transactions and office documentation.<br>• Serve as a point of contact for staff and external stakeholders, addressing inquiries and resolving issues.<br>• Support the implementation and monitoring of office policies and procedures.<br>• Assist in budget preparation and financial reporting as needed.<br>• Ensure compliance with company standards and regulatory requirements.<br>• Facilitate communication across departments to enhance collaboration and productivity.
We are looking for a highly skilled Staff Accountant to join our team on a long-term contract basis in West Bend, Wisconsin. This role requires a strong understanding of accounting principles and practices to support tax operations and ensure accurate bookkeeping for our clients. If you have a detail-oriented mindset and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes to ensure timely and accurate financial transactions.<br>• Perform bank reconciliations to maintain the integrity of financial records.<br>• Prepare and post journal entries to support the general ledger and ensure proper accounting practices.<br>• Conduct month-end close procedures, including financial statement preparation and review.<br>• Utilize QuickBooks to manage and track client financial data effectively.<br>• Collaborate with the tax team to provide accurate documentation and reporting.<br>• Maintain compliance with accounting standards and regulations.<br>• Assist in resolving discrepancies and improving financial processes for clients.
We are looking for a skilled Plant Accountant to join our team in Sussex, Wisconsin. This is a long-term contract position offering an opportunity to contribute to the financial operations of a manufacturing environment. The ideal candidate will play a key role in cost reporting, financial accuracy, and collaboration with cross-functional teams.<br><br>Responsibilities:<br>• Prepare and analyze production cost reports, including materials and labor, to ensure alignment with budget expectations.<br>• Manage daily, weekly, and monthly reporting processes to track plant and departmental performance metrics.<br>• Lead and participate actively in the annual physical inventory count and reconciliation procedures.<br>• Maintain the accuracy and organization of financial and operational data through meticulous data entry and management.<br>• Collaborate closely with operations and finance teams to monitor and improve cost tracking processes.<br>• Perform accounts payable and accounts receivable tasks to ensure timely processing and accuracy.<br>• Handle journal entries and general ledger maintenance to support financial reporting requirements.<br>• Conduct bank reconciliations to maintain accurate cash flow records and resolve discrepancies.
We are looking for a skilled Revenue Manager to oversee and optimize billing operations within a dynamic healthcare environment. This role requires someone with strong attention to detail who can manage accounts receivable, ensure compliance with revenue recognition standards, and provide support to billing staff. The ideal candidate will have expertise in healthcare revenue cycles and a solid understanding of financial processes.<br><br>Responsibilities:<br>• Supervise day-to-day billing activities, ensuring accurate and timely processing of all transactions.<br>• Act as a resource for staff inquiries regarding billing procedures and address operational challenges.<br>• Oversee the electronic billing setup and implement necessary changes to improve efficiency.<br>• Conduct month-end reviews of accounts receivable balances and prepare related financial reports.<br>• Manage the entry and verification of resident charges into the billing system, ensuring accuracy.<br>• Analyze resident accounts and initiate adjustments or credits where necessary.<br>• Assist families in establishing and maintaining benefits through Wisconsin Medical Assistance, Medicare, and insurance providers.<br>• Lead and mentor select billing staff to enhance team performance and productivity.<br>• Ensure compliance with revenue recognition standards, including ASC 606.<br>• Collaborate with healthcare teams to optimize the revenue cycle and improve financial outcomes.
<p>Are you a detail-oriented finance professional with a passion for process improvement and vendor management? We’re seeking a seasoned Accounts Payable Manager to lead and refine our procure-to-pay operations. This is a high-impact role where your expertise will drive accuracy, efficiency, and compliance across the organization. If you thrive in a fast-paced environment and enjoy building cross-functional relationships while optimizing financial workflows, we’d love to hear from you!</p><p><br></p><p>What You’ll Do</p><p>• Maintain and audit vendor records, ensuring all documentation (e.g., W-9s, 1099s) is complete and compliant.</p><p>• Cultivate strong vendor partnerships, resolving payment inquiries and promoting streamlined payment solutions.</p><p>• Lead AP operations using automation tools to enhance workflow efficiency and monitor key performance indicators.</p><p>• Review and authorize payment batches, collaborating with Treasury to ensure accuracy and timely execution.</p><p>• Monitor invoice activity around period-end cutoffs to meet weekly and monthly deadlines.</p><p>• Handle month-end responsibilities including invoice posting, accrual preparation, and general ledger reconciliation.</p><p>• Oversee employee expense systems such as Concur and Pcard, ensuring policy compliance and timely reimbursements.</p><p>• Provide support for virtual card programs and ensure proper documentation for tax reporting, including 1099 filings.</p><p>• Coordinate responses to audit requests, delivering accurate and timely documentation.</p><p>• Mentor and guide AP team members, promoting consistency and best practices throughout the procure-to-pay cycle.</p><p><br></p><p>What You Bring</p><p>• Proven experience managing accounts payable functions in a mid-to-large organization.</p><p>• Strong knowledge of AP systems and automation tools.</p><p>• Familiarity with tax reporting requirements and compliance standards.</p><p>• Excellent communication and leadership skills.</p><p>• A proactive mindset with a focus on continuous improvement and collaboration.</p><p><br></p><p>Ready to Take the Next Step?</p><p>If you're ready to lead with impact and help shape a more efficient financial future, apply today and join a team that values innovation, integrity, and excellence.</p>
<p>We are seeking a highly organized and proactive <strong>Executive Assistant</strong> to support senior management in Oshkosh, WI. The ideal candidate will be a detail-oriented executive assistant with excellent communication skills, the ability to manage multiple priorities in a fast-paced environment, and a commitment to maintaining confidentiality. This role requires a proactive approach, strong problem-solving skills, and the ability to anticipate the needs of executives to ensure efficient operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for executive leadership, handling correspondence, calls, and scheduling.</li><li>Manage and maintain calendars, including scheduling meetings, appointments, travel arrangements, and conference calls.</li><li>Prepare meeting agendas, take detailed minutes, and coordinate follow-up actions.</li><li>Conduct research and compile data as needed to assist in decision-making and strategy development.</li><li>Create, edit, and format documents, presentations, and reports.</li><li>Handle confidential and sensitive information with discretion and professionalism.</li><li>Liaise with internal departments and external stakeholders to facilitate communication and streamline operations.</li><li>Monitor email inboxes and prioritize incoming messages for executive review, handling routine correspondence independently where appropriate.</li><li>Plan and coordinate events, meetings, and company functions as required.</li><li>Assist with expense management, budget tracking, and invoice processing.</li><li>Maintain an organized filing system for records and documentation, both physical and digital.</li></ul>
<p>We are looking for an experienced Inventory Manager for a Pewaukee, WI area organization. In this role, you will oversee inventory operations, ensure accurate tracking of assets, and optimize purchasing strategies to meet organizational goals. This position offers a dynamic environment where attention to detail and strong organizational skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and execute annual physical inventory processes to ensure accuracy and compliance.</p><p>• Develop and implement purchasing plans that align with operational and financial objectives.</p><p>• Monitor and manage inventory levels to prevent shortages or overstock situations.</p><p>• Maintain detailed records of asset inventory and ensure proper documentation.</p><p>• Collaborate with cross-functional teams to forecast inventory needs and plan accordingly.</p><p>• Identify opportunities to streamline inventory processes and improve efficiency.</p><p>• Ensure inventory practices align with company policies and industry standards.</p><p>• Analyze inventory data and generate reports to support decision-making.</p><p>• Train and guide team members on best practices for inventory management.</p><p>• Address and resolve any inventory-related discrepancies or issues promptly.</p>
We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.<br><br>Responsibilities:<br>• Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.<br>• Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.<br>• Manage user security configurations and address customization requests within Prophet 21 and supporting systems.<br>• Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.<br>• Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.<br>• Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.<br>• Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.<br>• Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.
<p>We are looking for a dedicated Controller to oversee financial operations at our facility in Fond du Lac County. This role demands a skilled individual with expertise in cost accounting, financial reporting, and compliance management, who can lead teams and drive organizational success. The ideal candidate will play a crucial role in maintaining the quality, safety, and environmental standards while ensuring financial objectives are met.</p><p><br></p><p>Responsibilities:</p><p>• Lead and supervise financial, administrative, and IT teams, ensuring compliance with company policies and legal requirements.</p><p>• Manage the preparation and consolidation of financial reports, including forecasts, budgets, and performance summaries.</p><p>• Oversee cost accounting functions, analyzing production costs and providing detailed reports to enhance profitability.</p><p>• Ensure adherence to quality, environmental, health, and safety management systems, taking proactive measures to prevent nonconformities.</p><p>• Establish economic objectives and recommend policies to support company growth and operational efficiency.</p><p>• Advise management on insurance coverage, tax code revisions, and operational adjustments for financial optimization.</p><p>• Coordinate depreciation rate determinations for capital assets and ensure compliance with regulatory reporting requirements.</p><p>• Plan and execute studies to evaluate costs of business activities, such as raw materials, inventory, and labor.</p><p>• Foster a safe and environmentally sound workplace by identifying risks and reporting non-compliance.</p><p>• Collaborate with department managers to resolve production process issues and implement effective solutions.</p>
<p>We are looking for a skilled Payroll and Benefits Administrator to oversee payroll operations and manage employee benefits fora Brookfield, Wisconsin are organization. This role requires an individual with strong attention to detail who can ensure compliance, accuracy, and efficiency in payroll processing while supporting benefits administration. If you are passionate about creating seamless payroll experiences and managing comprehensive benefits programs, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Administer payroll processes with precision, ensuring compliance with federal and state regulations.</p><p>• Manage employee benefits programs, including 401k or RRSP administration, and resolve any related inquiries.</p><p>• Audit payroll and benefits data regularly to maintain accuracy and prevent discrepancies.</p><p>• Utilize Paycom or similar systems to streamline payroll and benefits workflows.</p><p>• Collaborate with HR and finance teams to ensure timely and accurate reporting.</p><p>• Respond to employee questions regarding payroll, benefits, and deductions in a thorough and courteous manner.</p><p>• Implement improvements to payroll and benefits procedures for greater efficiency.</p><p>• Prepare and submit payroll-related reports to ensure transparency and accountability.</p><p>• Monitor changes in laws and regulations affecting payroll and benefits, adapting processes accordingly.</p>
We are looking for a dedicated Help Desk Analyst I to join our team in Milwaukee, Wisconsin. In this role, you will provide essential technical support for desktop and mobile devices, ensuring smooth and secure operations for end-users. This is a long-term contract position that offers the opportunity to collaborate with other IT teams and contribute to maintaining high standards of performance and reliability.<br><br>Responsibilities:<br>• Deliver front-line technical support to end-users, addressing hardware, software, and peripheral issues.<br>• Install, configure, and manage desktop and laptop systems, operating environments, and standard applications.<br>• Set up and maintain peripheral devices such as printers, monitors, and projectors.<br>• Perform routine system tasks, including imaging, patch management, and software updates to ensure optimal performance and security.<br>• Log incidents, service requests, and solutions in the IT service management system for tracking and reporting purposes.<br>• Provide end-user training and guidance on technology best practices and security protocols.<br>• Collaborate with infrastructure, security, and application teams to resolve complex technical issues.<br>• Support and maintain displays and projectors in meeting rooms to ensure functionality.<br>• Troubleshoot basic networking issues using appropriate tools and methods.
<p>We are looking for an experienced Bookkeeper to join our team in the Fox Valley. This Contract-to-Permanent position is ideal for a detail-oriented individual with a strong background in managing financial records and supporting day-to-day accounting operations. If you excel in account reconciliation, payroll processing, and utilizing accounting software, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle account reconciliation tasks to ensure accurate and balanced financial records.</p><p>• Process accounts payable (AP) and accounts receivable (AR) transactions efficiently and accurately.</p><p>• Perform monthly bank reconciliations to maintain financial integrity.</p><p>• Manage payroll operations using tools such as QuickBooks and Paylocity.</p><p>• Conduct month-end close activities, ensuring all financial data is properly recorded.</p><p>• Maintain organized and up-to-date bookkeeping records.</p><p>• Enter financial data into accounting systems with precision and attention to detail.</p><p>• Utilize Microsoft Excel to create reports and analyze financial data.</p><p>• Collaborate with team members to ensure compliance with financial policies and procedures.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Neenah, Wisconsin. In this long-term contract position, you will play a critical role in providing exceptional technical support and ensuring smooth operations for end-users. If you have a strong background in desktop support and a customer-focused approach, we encourage you to apply.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented customer service while addressing technical issues and resolving end-user concerns.<br>• Configure and deploy new laptops, including imaging and setup, ensuring compatibility with Windows 11.<br>• Manage and resolve support tickets using Fresh Service or similar ticketing systems.<br>• Perform password resets and troubleshoot login-related issues efficiently.<br>• Install, organize, and maintain cabling to ensure a clean and presentable workspace for users.<br>• Assist with troubleshooting desktop hardware and software issues, including Microsoft Office Suite and Teams.<br>• Support Active Directory tasks, including account management and updates.<br>• Collaborate with team members to ensure timely resolution of technical problems and system updates.<br>• Conduct basic troubleshooting for Intune and other Microsoft technologies as needed.<br>• Provide training and guidance to users on system functionalities and best practices.
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. This contract-to-permanent role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs.<br><br>Responsibilities:<br>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.<br>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.<br>• Personalize customer interactions to minimize effort and ensure a seamless experience.<br>• Analyze and resolve customer issues independently, offering timely and effective solutions.<br>• Troubleshoot technical challenges using self-help tools and resources.<br>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.<br>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.<br>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.<br>• Deliver elite experiences to customers by consistently exceeding expectations.
We are looking for a dedicated Collections Specialist to join our team on a short-term contract basis in Hartland, Wisconsin. In this role, you will play a crucial part in managing accounts receivable and ensuring timely collections during a transitional period. This position offers an opportunity to make a direct impact on financial operations while collaborating with internal teams to resolve billing discrepancies and enhance processes.<br><br>Responsibilities:<br>• Proactively manage outstanding customer accounts and follow up on overdue balances to ensure timely payments.<br>• Review and reconcile open receivables across legacy systems and new platforms, ensuring data accuracy.<br>• Clean up and validate historical financial data to support smooth system transitions.<br>• Utilize Excel to export, analyze, and reconcile accounts receivable data for tracking and reporting purposes.<br>• Collaborate with internal departments to address billing issues and missing documentation.<br>• Implement and support process improvements to streamline collections and reporting workflows.<br>• Monitor aging reports and prioritize collection efforts based on outstanding balances.<br>• Maintain detailed records of collection activities and customer interactions for audit purposes.<br>• Provide regular updates on accounts receivable status to management.<br>• Assist in optimizing data integration between legacy systems and Service Titan.
<p>We are recruiting for a Senior Customer Service Representative to support a dynamic call center environment. This role is pivotal in driving team performance, ensuring customer satisfaction, and fostering growth among team members.</p><p><br></p><p>This opportunity offers a hybrid work schedule, growth opportunity within the organization and a comprehensive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the customer service team, ensuring adherence to call center metrics and performance goals.</p><p>• Utilize customer service software and tools to monitor and improve team efficiency.</p><p>• Provide mentorship and training to new hires, supporting their development and integration into the team.</p><p>• Address escalated service desk tickets, ensuring timely and effective resolution.</p><p>• Collaborate with team members to identify areas for improvement and develop strategies to enhance customer satisfaction.</p><p>• Monitor team performance and provide feedback to ensure continuous improvement.</p><p>• Maintain a strong focus on delivering exceptional service within the healthcare industry.</p><p>• Ensure compliance with company policies and industry regulations.</p><p>• Facilitate team meetings to communicate updates, share insights, and address challenges.</p>
<p>We are looking for a detail-oriented Staff Accountant for a West Allis, Wisconsin area organization. This role offers an excellent opportunity to contribute to the financial operations of our organization, ensuring accuracy and efficiency in all accounting processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record journal entries to maintain accurate financial records.</p><p>• Manage and reconcile the general ledger to ensure precise accounting data.</p><p>• Oversee accounts payable processes, including timely invoice handling and payment.</p><p>• Handle accounts receivable tasks, ensuring proper invoicing and collections.</p><p>• Assist with month-end and year-end closing activities to meet reporting deadlines.</p><p>• Collaborate with other departments to support financial reporting and analysis.</p><p>• Monitor and resolve discrepancies in financial transactions.</p><p>• Maintain compliance with accounting standards and company policies.</p>
We are looking for a skilled Desktop Technician 3 to join our team on a long-term contract basis. This position is based in Menomonee Falls, Wisconsin, and involves providing comprehensive support for end-user devices, peripherals, and network infrastructure. The ideal candidate will excel in diagnosing and resolving technical issues while contributing to special projects and maintaining workplace safety.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues across a variety of devices, including PCs, laptops, tablets, Android devices, printers, and scanners.<br>• Deliver first-level support for end-user devices and peripherals to ensure seamless operations.<br>• Perform routine device replacements in accordance with warranty schedules and company standards.<br>• Deploy and implement new technologies and devices to enhance user productivity and shop floor efficiency.<br>• Accurately document work processes and maintain detailed records of tasks performed.<br>• Utilize company software to track and manage technical support activities.<br>• Serve as a technical resource, contributing to project planning and execution while maintaining daily responsibilities.<br>• Communicate effectively with end-users regarding changes, upgrades, or planned outages.<br>• Adhere to company policies and regulations, including strict compliance with information security guidelines.<br>• Maintain a strong focus on workplace safety and attention to detail in all tasks.
<p>We are looking for an experienced Origami Risk Forms Developer to join our team on a long-term contract basis. In this role, you will play a pivotal part in enhancing Health, Safety, and Environmental operations through innovative solutions within the Origami Risk platform. Based in Brownsville, Wisconsin, this position offers the opportunity to contribute to form digitization, workflow optimization, and mobile-friendly development initiatives.</p><p><br></p><p><strong>This is an ONSITE ROLE!!! If you are not a WI Resident with the ability to travel onsite, please do not apply</strong></p><p><br></p><p>Responsibilities:</p><p>• <strong>Design, develop, and configure</strong> Origami Risk forms, ensuring compatibility across web, mobile, and QR-enabled platforms.</p><p>• Collaborate with stakeholders and business analysts to gather requirements and translate them into effective Origami Risk solutions.</p><p>• <strong>Modernize over 65 legacy forms into streamlined, mobile-friendly formats.</strong></p><p>• Establish and document <strong>standard operating procedures</strong> and development best practices for the Origami Risk platform.</p><p>• <strong>Train and mentor </strong>internal team members, including facilitating knowledge transfer to newly onboarded business analysts.</p><p>• Manage and <strong>prioritize a large backlog of projects</strong> through regular team meetings and strategic planning.</p><p>• Support the <strong>full software development </strong>lifecycle, from requirements gathering to deployment and optimization.</p><p>• Conduct workflow analysis to ensure processes are efficient and aligned with organizational goals.</p><p>• Create dashboards and reports to provide actionable insights from Origami Risk data.</p>
