We are looking for an experienced IT Manager to join our team in Kalamazoo, Michigan. This role involves overseeing the organization's technology infrastructure, ensuring systems run smoothly, and implementing innovative solutions to meet business needs. The ideal candidate will bring technical expertise, leadership skills, and a proactive approach to managing IT resources and projects.<br><br>Responsibilities:<br>• Develop and enforce IT policies, procedures, and best practices to optimize system performance and security.<br>• Manage and maintain hardware, software, and network systems to ensure seamless operations.<br>• Lead IT projects, including system upgrades, migrations, and new technology implementations.<br>• Establish and oversee data security protocols, backup solutions, and disaster recovery plans.<br>• Monitor and analyze system performance, addressing any issues or inefficiencies in a timely manner.<br>• Build and maintain relationships with vendors, negotiating contracts for services and products.<br>• Provide technical support and training to staff, ensuring they can effectively utilize IT resources.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational capabilities.
We are looking for a skilled System Administrator with expertise in Windows environments to join our team in Swepsonville, North Carolina. This position involves working onsite and focuses on managing server systems, ensuring robust security practices, and supporting IT operations. As a long-term contract role, this opportunity offers stability and the chance to contribute significantly to an automotive industry leader.<br><br>Responsibilities:<br>• Develop and maintain scripts using batch files, VBScript, and PowerShell to automate processes and enhance system functionality.<br>• Install, configure, and manage Windows servers, addressing vulnerabilities and ensuring system reliability.<br>• Set up and maintain database servers, including Microsoft SQL Server and PostgreSQL, to support business operations.<br>• Configure middleware solutions and integrate tools such as Devicewise to optimize system performance.<br>• Oversee monitoring environments using specialized tools to ensure system health and performance.<br>• Manage VMware environments and virtual machines, ensuring efficient resource allocation and functionality.<br>• Document processes, procedures, and technical solutions to maintain clear and accessible records.<br>• Apply change management practices and utilize tools like ServiceNow to track and implement updates.<br>• Administer Active Directory and EntraID, while ensuring adherence to security best practices.<br>• Adapt to evolving environments and technologies while collaborating with teams to solve complex IT challenges.
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career.<br><br>Responsibilities:<br>• Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency.<br>• Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware.<br>• Manage and support Active Directory environments, ensuring secure and efficient user access.<br>• Utilize Cisco and Citrix technologies to support network and remote access solutions.<br>• Implement and oversee backup technologies to safeguard data and ensure recovery capabilities.<br>• Perform configuration management tasks to ensure systems are properly set up and maintained.<br>• Collaborate with team members to resolve complex technical issues and deliver timely solutions.<br>• Conduct routine system checks and provide proactive maintenance to prevent disruptions.<br>• Document technical processes and solutions for reference and training purposes.<br>• Support database-related tasks, ensuring data integrity and accessibility.
We are looking for a skilled Network Administrator to join our team in Conshohocken, Pennsylvania. This role focuses on maintaining and improving network and server infrastructure, ensuring cybersecurity standards, and resolving complex technical issues. The ideal candidate will be proactive, detail-oriented, and passionate about delivering high-quality IT solutions.<br><br>Responsibilities:<br>• Conduct scheduled technical alignment visits, adhering to established best practices and standards.<br>• Ensure compliance with security protocols, configuration guidelines, and documentation requirements.<br>• Identify and address risks, gaps, and inconsistencies across client technology platforms.<br>• Document exceptions and recommend actionable solutions for alignment issues.<br>• Drive proactive remediation efforts to prevent recurring infrastructure, server, and network challenges.<br>• Implement recommended changes to improve alignment and enforce technical standards.<br>• Manage server, network, and cloud infrastructure environments, including deployment and configuration.<br>• Administer Microsoft cloud, virtualization, and firewall platforms to maintain system reliability.<br>• Perform patching, backup validation, and analysis to ensure data integrity and cybersecurity.<br>• Act as a Tier 2/3 escalation point to resolve deeper infrastructure and network issues effectively.
<p>We’re looking for an IT Support Analyst to join the team.</p><p><br></p><p>• Be the go-to person for end-user support—troubleshoot issues, deploy software, and keep systems running smoothly</p><p>• Manage desktops, laptops, and mobile devices</p><p>• Handle onboarding and offboarding for IT services</p><p>• Solve incidents quickly and improve processes along the way</p><p>• Assist with IT projects, including hardware/software rollouts</p><p>• Keep inventory and documentation organized</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com.)</p>
We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.<br><br>Responsibilities:<br>• Provide hands-on and remote technical support for end-user hardware and software issues.<br>• Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.<br>• Deploy PCs and build workstations as part of regular equipment upgrades.<br>• Manage desktop imaging and ensure proper configuration for new systems.<br>• Maintain and support desktop hardware, ensuring optimal performance.<br>• Assist with Active Directory user management and related tasks.<br>• Offer guidance and training to users on system functionalities and software applications.<br>• Collaborate with team members to implement technical solutions efficiently.<br>• Document and track issues to ensure timely resolution and maintain records for future reference.
<p>We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations.</p><p><br></p><p><strong>Title: L1 Helpdesk </strong></p><p><strong>Location: Fort Worth, Tx </strong></p><p><strong>Duration: 2-3 months </strong></p><p><strong>Pay: $25-28 per hour </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, resolving technical issues in a timely manner.</p><p>• Provide support for Google Workspace applications, assisting users with troubleshooting and functionality.</p><p>• Manage Active Directory tasks, including password resets and account maintenance.</p><p>• Diagnose and resolve network connectivity problems for end users.</p><p>• Offer remote desktop support to address software and hardware issues.</p><p>• Collaborate with team members to ensure consistent IT support across multiple locations.</p><p>• Maintain clear communication with employees regarding technical solutions and updates.</p><p>• Travel to satellite sites as needed, with mileage reimbursement provided.</p><p>• Document solutions and maintain accurate records within ServiceNow or other ticketing systems.</p><p>• Adhere to scheduled shifts and provide reliable support during operating hours.</p>
<p>We are looking for an experienced Senior Network Administrator to oversee and maintain the network infrastructure for a large-scale organization in Salem, Oregon. This role requires expertise in managing complex local and wide area networks, ensuring secure and efficient communication across multiple systems and devices. The ideal candidate will have a proven track record in network administration and a strong understanding of advanced technologies.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize local and wide area network infrastructure, including servers, routers, switches, firewalls, and wireless devices.</p><p>• Ensure the security and functionality of network systems through regular monitoring and updates.</p><p>• Coordinate and execute installations of interconnected systems, such as internet connections and host computer networks.</p><p>• Implement and maintain firewall technologies to protect sensitive data and prevent unauthorized access.</p><p>• Troubleshoot network issues promptly to minimize downtime and maintain operational efficiency.</p><p>• Collaborate with team members to design and deploy network solutions that align with organizational needs.</p><p>• Perform routine maintenance and upgrades to ensure network components are operating at peak performance.</p><p>• Support Active Directory management, including user accounts and permissions.</p><p>• Document network configurations and procedures for future reference and training purposes.</p><p>• Stay updated on emerging networking technologies to continuously improve system capabilities.</p><p><br></p><p>Onsite in Salem, OR</p><p>Salary: $95 - $105k (possibly more DOE)</p>
We are looking for an experienced IT Manager to oversee and enhance our company's technology operations in Stamford, Connecticut. This role requires a dynamic leader who can manage IT infrastructure, ensure cybersecurity compliance, and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.<br><br>Responsibilities:<br>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.<br>• Supervise and guide a team of IT professionals, fostering growth and accountability.<br>• Design and implement IT policies and procedures that align with organizational objectives.<br>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.<br>• Manage backup and recovery processes to maintain data integrity and business continuity.<br>• Coordinate vendor relationships, including contract management and service-level agreements.<br>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.<br>• Monitor IT performance metrics and report key findings to stakeholders.<br>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.<br>• Advocate for innovative technologies to enhance business processes and outcomes.
<p>We are looking for skilled Help Desk Analysts to join our team. In this long-term contract role, you will provide essential technical support during an extensive infrastructure upgrade. This position offers an excellent opportunity to utilize your IT expertise while contributing to a major transformation project.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for pre- and post-validation of IT equipment as part of a nationwide infrastructure upgrade.</p><p>• Collaborate with team members to ensure successful implementation of switch upgrades across multiple locations.</p><p>• Manage incoming technical issues, document resolutions, and escalate complex cases when necessary.</p><p>• Ensure accurate and thorough documentation for all service desk tickets and technical tasks.</p><p>• Communicate effectively with users and team leads to provide updates and resolve issues promptly.</p><p>• Apply basic troubleshooting techniques to identify and address hardware and software challenges.</p><p>• Participate in regular team meetings to discuss progress and address any operational concerns.</p><p>• Follow established protocols to maintain consistency and quality in service delivery.</p><p>• Support team leads in managing workflows and prioritizing tasks efficiently.</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to provide essential technical support to ensure smooth operations within a university environment. The ideal candidate will have a strong understanding of desktop hardware, software, and printer troubleshooting, along with experience in network support.<br><br>Responsibilities:<br>• Perform routine checks to ensure printers are online, fully functional, and stocked with paper.<br>• Troubleshoot printer issues, including network connectivity and operational errors, to minimize downtime.<br>• Deploy replacement printers and hardware as needed to maintain seamless functionality.<br>• Manage paper deliveries and shipments on a regular basis to ensure adequate supply.<br>• Utilize ticketing systems such as Zendesk and Halo to track and resolve technical support requests.<br>• Support endpoint management tools like BigFix and Jamf Pro to ensure system compliance and performance.<br>• Assist with desktop imaging and setup for both Windows and Mac OS environments.<br>• Conduct basic hardware and network troubleshooting to resolve user issues.<br>• Collaborate with the team to ensure timely support during peak usage periods.<br>• Provide proactive maintenance and updates for Ricoh printers and other hardware devices.
<p>We are looking for a dedicated Help Desk Analyst to join our team. This long-term contract position offers the opportunity to support a nationwide infrastructure upgrade project. The ideal candidate will bring expertise in IT Help Desk services, technical support, and call center operations while showcasing exceptional communication and documentation skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for pre- and post-validation of IT equipment during a nationwide switch upgrade project.</p><p>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolution.</p><p>• Collaborate with team members to ensure smooth execution of infrastructure upgrades.</p><p>• Maintain detailed documentation of processes and resolutions for future reference.</p><p>• Communicate effectively with stakeholders to provide updates and technical insights.</p><p>• Monitor and report on equipment performance during the validation process.</p><p>• Ensure all IT systems are functioning correctly after upgrades are completed.</p><p>• Offer remote and on-site support as needed to address technical challenges.</p><p>• Assist in coordinating schedules and workflows for team members to optimize project delivery.</p>
<p>Are you a highly motivated and experienced IT professional who is looking for a challenging and rewarding new opportunity? If so, then this is the job for you!</p><p>In this role, you will be responsible for leading and managing our IT team, ensuring that our systems are always up and running and that our users have the resources they need to be productive. You will also be responsible for developing and implementing new IT initiatives, and for ensuring that our IT infrastructure is secure and compliant.</p><p><u>Description:</u></p><p>· Lead and manage a team of IT professionals</p><p>· Ensure that our IT systems are always up and running</p><p>· Provide support to our users</p><p>· Develop and implement new IT initiatives</p><p>· Ensure that our IT infrastructure is secure and compliant</p><p>· Stay up-to-date on the latest IT trends and technologies</p>
<p>We are seeking a skilled Service Desk Analyst to support our workforce by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience with network basics, end-user support, and general cybersecurity awareness.</p><ul><li>Serve as the first point of contact for employees needing technical support via phone, email, chat, or in person.</li><li>Troubleshoot and resolve issues with desktops/laptops, operating systems (Windows/Mac), VPNs, network connectivity, printers, and typical enterprise applications (e.g. Microsoft 365, collaboration tools).</li><li>Manage user account setup/termination, access permissions, and password resets (e.g. Active Directory, identity management).</li><li>Log and track issues in ticketing systems (e.g. Service Desk tools, help-desk software), prioritize and escalate complex problems to higher-level IT or network/cybersecurity teams.</li><li>Perform basic network diagnostics and assist in network-related issues (connectivity, VPN, remote access).</li><li>Maintain hardware inventory, assist with device provisioning, and ensure compliance with company security and support policies.</li><li>Provide excellent customer service to end-users and ensure timely resolution of support tickets.</li><li>Help document support procedures, maintain a knowledge base, and contribute to continuous improvement of support processes.</li></ul>
<p>We are looking for skilled Help Desk Analysts to join our team on long-term contract basis. This position offers the opportunity to support a large-scale infrastructure upgrade project. Ideal candidates will bring strong technical expertise and a commitment to delivering exceptional IT support.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support to users via phone, email, and remote tools.</p><p>• Conduct validation and testing of IT equipment before and after switch upgrades.</p><p>• Monitor and resolve service desk tickets efficiently, ensuring timely follow-ups.</p><p>• Collaborate with team members to document issues and solutions for future reference.</p><p>• Maintain clear and detail-oriented communication with clients and team leads.</p><p>• Ensure compliance with project timelines and quality standards.</p><p>• Participate in scheduled shifts to provide consistent coverage for the help desk.</p><p>• Report progress and escalate issues to team leads as necessary.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team. This is a long-term contract position, providing technical support for an extensive infrastructure upgrade project. The role requires a proactive individual with strong communication, documentation, and troubleshooting skills to ensure seamless IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for IT equipment during pre- and post-validation phases of a large-scale switch upgrade.</p><p>• Collaborate with team members to address and resolve technical issues effectively and in a timely manner.</p><p>• Manage service desk tickets and ensure accurate documentation of all support activities.</p><p>• Utilize Active Directory and Microsoft Windows 10 to perform routine IT support tasks.</p><p>• Communicate clearly and professionally with stakeholders to explain technical solutions and updates.</p><p>• Ensure proper functionality of IT equipment across multiple locations nationwide.</p><p>• Follow established protocols and procedures to maintain consistency and reliability in IT support.</p><p>• Monitor and report on project progress while identifying and addressing any potential challenges.</p><p>• Work closely with team leads to coordinate efforts and streamline support processes.</p><p>• Maintain a high level of attention to detail to ensure accuracy in all aspects of the role.</p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania on a contract basis. In this role, you will ensure the smooth operation of our testing facility while maintaining a secure and attentive environment for examinees. The ideal candidate will have strong organizational skills, a commitment to customer service, and the ability to adapt to flexible scheduling.<br><br>Responsibilities:<br>• Welcome examinees and verify their identification according to established procedures.<br>• Conduct security checks, including the use of wands, to ensure compliance with testing protocols.<br>• Monitor candidates throughout their exams to uphold a secure and fair testing environment.<br>• Address and resolve any issues or concerns that arise during the testing process promptly.<br>• Maintain the confidentiality and security of test materials and the facility at all times.<br>• Provide candidates with a comfortable and attentive experience during their exams.<br>• Record and report any irregularities or violations of company guidelines.<br>• Perform clerical tasks such as document scanning and answering inbound calls.<br>• Represent the organization’s values and uphold its standards in all interactions.<br>• Adapt to varying work schedules, including weekends and occasional evenings, as required.
<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
<p>We are looking for an experienced IT Manager to oversee and manage iSeries systems within our client's organization. This role involves leading a team of engineers, ensuring the efficient operation of IT systems, and driving initiatives to enhance system functionality and security. Based in Las Vegas, Nevada, this position offers the opportunity to contribute to organizational growth by implementing innovative solutions and maintaining high-quality IT standards.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of iSeries Engineers, providing guidance and fostering detail-oriented development.</p><p>• Address escalated technical challenges and ensure timely resolution of system incidents.</p><p>• Design, plan, and coordinate activities related to the support and administration of iSeries systems.</p><p>• Collaborate with other IT managers and teams to ensure effective incident management and communication.</p><p>• Oversee day-to-day operations, ensuring tasks are prioritized and completed efficiently.</p><p>• Develop and implement policies and procedures to maintain system security and operational quality.</p><p>• Mentor and coach team members, conducting performance evaluations and managing recruitment processes.</p><p>• Monitor system performance and provide regular reporting on Key Performance Indicators (KPIs).</p><p>• Manage workload prioritization and delegate tasks based on shifting organizational needs.</p><p>• Ensure compliance with established IT quality and security standards.</p>
We are looking for a skilled Network Administrator to join our team in Malvern, Pennsylvania. This contract-to-permanent position offers an exciting opportunity to work on essential network infrastructure tasks, including firewall and network updates, while leveraging your expertise in Cisco technologies and Palo Alto firewalls. If you are passionate about maintaining and improving network systems, we encourage you to apply.<br><br>Responsibilities:<br>• Implement and manage firewall configurations and updates to ensure network security.<br>• Perform routine network modifications and troubleshooting to maintain optimal performance.<br>• Handle physical tasks such as cable management and hardware setup.<br>• Monitor network systems to identify and resolve issues promptly.<br>• Configure and maintain Cisco routers and switches, ensuring seamless connectivity.<br>• Collaborate with team members to support network operations and projects.<br>• Utilize Palo Alto firewalls to enhance system security and functionality.<br>• Document network changes and maintain accurate records for future reference.<br>• Provide technical support and guidance to end-users as needed.
<p>We are looking for an experienced Vice President of Technology to lead and oversee our organization's technological strategies and operations. This role requires a visionary leader capable of driving innovation, managing infrastructure, and ensuring cybersecurity excellence. Based in New Haven County, Connecticut, this position offers an exciting opportunity to shape the future of our technological landscape.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic technology initiatives aligned with business goals.</p><p>• Oversee the organization's core infrastructure, ensuring reliability, scalability, and efficiency.</p><p>• Manage cybersecurity strategies to safeguard company assets and data.</p><p>• Lead cross-functional teams in adopting Agile Scrum methodologies to enhance productivity.</p><p>• Drive innovation in business intelligence and analytics to support decision-making processes.</p><p>• Collaborate with stakeholders to ensure seamless integration of technology across departments.</p><p>• Evaluate and deploy AWS and Cisco technologies to meet operational needs.</p><p>• Ensure optimal performance of computer hardware systems and infrastructure.</p><p>• Mentor and guide IT teams to foster growth and collaboration.</p><p>• Monitor technological trends and assess their potential impact on business operations.</p>
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
<p>We are looking for a versatile IT Generalist who is comfortable working across desktop support, systems administration, and network troubleshooting. This is a hands-on, broad technical role ideal for someone who enjoys variety, can adapt quickly, and has strong problem-solving skills. You will support day-to-day IT operations, maintain infrastructure, and play a key role in ensuring all systems remain secure, stable, and efficient.</p><ul><li>Provide Tier 1–3 support for Windows/Mac endpoints, hardware, applications, and peripherals</li><li>Troubleshoot software issues, performance problems, and device connectivity</li><li>Support Microsoft 365, VPN, printers, VoIP, collaboration tools, etc.</li><li>Assist with managing servers (Windows/Linux), virtual environments, backups, and patching</li><li>Maintain Active Directory user accounts, groups, and permissions</li><li>Support cloud platforms such as Azure, AWS, or other hosted systems</li><li>Help with system monitoring, performance tuning, and routine maintenance</li><li>Troubleshoot basic network issues (DNS, DHCP, VLANs, routing, Wi-Fi, firewalls)</li><li>Manage and monitor switches, routers, and access points</li><li>Work with senior engineers on network upgrades and configuration changes</li><li>Assist with IT projects, deployments, and new technology rollouts</li><li>Maintain documentation for systems, policies, and procedures</li><li>Ensure compliance with IT standards and security requirements</li><li>Support asset management and procurement tasks</li></ul>
We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week.<br><br>Responsibilities:<br>• Set up user hardware and ensure proper configuration.<br>• Process returns and maintain accurate records.<br>• Provide hands-on support for onsite users, troubleshooting basic IT issues.<br>• Diagnose and resolve printer and office computer problems.<br>• Perform minor server room tasks, such as rebooting terminal servers.<br>• Create tickets for advanced issues requiring escalation.<br>• Assist with resolving small-scale technical challenges to support daily operations.
