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85 results for Loan Administrator in Secondary

Loan Administrator

Frankfort, KY
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
We are looking for a Loan Administrator to support mortgage servicing operations in Frankfort, Kentucky. This Long-term Contract opportunity is suited for someone who can manage delinquent accounts, communicate effectively with borrowers and partners, and maintain strong attention to compliance requirements. The role involves balancing customer support, risk awareness, and accurate loan administration while helping move accounts toward practical resolution. Responsibilities: • Manage a portfolio of delinquent mortgage loans by engaging borrowers through incoming and outgoing communication to address payment issues and next steps. • Evaluate borrower financial situations to identify hardship factors, assess repayment ability, and determine appropriate workout or escalation options. • Recommend practical account resolutions that support sustainable repayment outcomes while protecting servicing and organizational interests. • Act as a point of contact for borrowers, internal departments, and external parties by providing clear updates on loan status, servicing expectations, and available solutions. • Handle sensitive borrower interactions with professionalism, using sound judgment and de-escalation skills to resolve complex concerns. • Prepare, review, and track required correspondence and supporting documentation to ensure timely and accurate servicing activity. • Support foreclosure and liquidation-related administrative work by completing required forms and documentation within established deadlines. • Monitor unapplied and suspended payment activity, resolve discrepancies, and ensure funds are posted correctly. • Coordinate with escrow and related support teams on shortages, deficiencies, insurance matters, and payment adjustments affecting borrower accounts. • Arrange property inspections and follow up on preservation actions to help protect collateral and address occupancy or condition-related risks.
2026-07-22T19:08:43Z

Special Loans Administrator

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Special Loans Administrator to support specialized mortgage servicing activities in northwest suburbs of Chicago, Illinois. In this role, you will handle a range of complex loan administration tasks, ensure servicing records remain accurate, and help resolve borrower, client, and internal inquiries. This position plays an important part in maintaining compliance with servicing standards, investor requirements, and client expectations while delivering dependable operational support. Responsibilities:• Manage approved loan changes such as modifications, assumptions, subordinations, recasts, and other non-routine servicing updates while ensuring records are properly maintained.• Oversee adjustable-rate mortgage servicing by reviewing rate changes, maintaining index information, issuing borrower notices, and addressing exceptions that arise.• Support billing-related administration through statement activity, account updates, research of discrepancies, and follow-up on servicing exceptions.• Complete loan maintenance work, documentation updates, and specialized account transactions in line with company procedures and servicing guidelines.• Conduct detailed account analysis, payment reconstruction, and balancing activities to identify issues and support accurate loan servicing.• Respond to borrower, client, and internal questions regarding special loan activity, providing clear information and timely resolution.• Coordinate with outside parties such as attorneys, title companies, and investors, as well as internal departments, to move specialized servicing requests forward.• Process compliance and documentation tasks including residency verification, borrower affidavits, filing renewals, and related servicing records management.• Contribute to quality review efforts by identifying inconsistencies, researching root causes, and assisting with corrective action.
2026-07-24T20:48:53Z

VP Commercial Loan Officer

Minneapolis, MN
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
We are looking for an experienced VP Commercial Loan Officer to grow and manage a commercial lending portfolio in a Minnesota market. This position combines business development, credit evaluation, and relationship management to support commercial clients while maintaining strong loan quality and profitability. The ideal candidate brings sound lending judgment, a consultative approach to client service, and the ability to identify opportunities for both loan and deposit growth. Responsibilities: • Develop new commercial banking relationships by prospecting businesses and identifying lending opportunities that align with portfolio goals. • Review financial statements, tax returns, and supporting documentation to assess borrower strength and determine appropriate credit solutions. • Structure financing proposals that balance client needs with prudent risk management and institutional lending standards. • Partner with credit and analysis teams to prepare thorough loan presentations and bring recommendations forward for approval. • Participate in credit committee discussions and respond confidently to questions regarding assigned borrowing relationships. • Maintain regular contact with existing clients to evaluate changing business needs, deepen relationships, and uncover additional banking opportunities. • Monitor portfolio performance by tracking covenant compliance, reviewing higher-risk credits, and identifying signs of deteriorating financial conditions. • Ensure renewals, annual reviews, and risk rating updates are completed accurately and within required timeframes. • Provide guidance and coaching to branch teams and entry-level lenders on commercial lending, business development, and deposit growth strategies. • Support clients and internal partners by addressing commercial banking inquiries and contributing to special projects as needed.
2026-07-13T12:48:42Z

Commercial Credit Administrator

Needham, MA
onsite
Temporary / Contract
27.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Commercial Credit Administrator to support commercial lending activities in Needham, Massachusetts. This Long-term Contract position is ideal for someone who can coordinate loan closings from initial preparation through final booking while maintaining accuracy, timeliness, and regulatory alignment. The role works closely with lending teams, operations staff, and legal partners to keep transactions moving efficiently and to ensure complete, well-organized loan records. Responsibilities: • Coordinate commercial loan closings from file setup through final funding, ensuring each transaction progresses according to schedule. • Prepare, organize, and review closing packages to confirm documents are complete, accurate, and ready for execution. • Partner with relationship managers, lenders, operations personnel, and outside counsel to address outstanding items and support timely closings. • Examine settlement statements, funding documentation, and related records to identify and resolve inconsistencies before disbursement. • Validate onboarding details and loan file information to support accurate booking and a smooth handoff into servicing. • Complete compliance-related tasks such as tracking insurance items, filing UCC documentation, and performing required internal checks. • Maintain thorough electronic loan records and ensure critical documents are properly stored for audit readiness and future reference. • Participate in pipeline discussions and assist with workload coordination to help prioritize active transactions and administrative requirements.
2026-07-02T17:30:09Z

Collections Admin

Lawrence, MA
onsite
Temporary / Contract
23.75 - 26.00 USD / Hourly
We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position. Responsibilities: • Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards. • Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision. • Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items. • Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks. • Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule. • Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution. • Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.
2026-07-02T17:30:09Z

Loan Processor - Support

Boca Raton, FL
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented Loan Processor - Support specialist to join our team in Boca Raton, Florida. This opportunity is well suited for someone who enjoys reviewing financial documentation, validating payment information, and maintaining accuracy throughout the claims payment process. In this role, you will help confirm that payment requests, supporting records, and payee details are properly aligned before funds are released. Responsibilities:• Examine incoming payment requests to confirm amounts, coding, and supporting details are complete and accurate before processing.• Compare claim-related records and documentation against payment submissions to identify errors, omissions, or mismatched figures.• Validate correspondence prepared for insured parties to ensure all payment information is correct and clearly reflected.• Review policy documents, declarations, contracts, and claim files to confirm that each listed payee is authorized for payment.• Ensure vendors, attorneys, and public adjusters are selected correctly from approved payee records when added to requests.• Investigate payment variances, flag discrepancies, and record findings clearly within the claim file.• Partner with internal stakeholders to address billing exceptions and support timely completion of payment activity.• Respond to questions related to issued checks, outstanding payments, and banking-related concerns while following established controls.• Maintain compliance with accounting procedures and internal safeguards throughout the payment review process.
2026-07-22T13:38:44Z

Loan Processor - Support

Meriden, CT
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
About the OpportunityOur client, a reputable financial services organization in Meriden, CT, is seeking a detail-oriented Loan Processor to provide support on a short-term assignment. This role is ideal for an experienced professional who thrives in a fast-paced environment and enjoys working collaboratively to ensure loan applications are processed accurately and efficiently.Key Responsibilities<ul><li>Review loan applications and supporting documentation for completeness and accuracy.</li><li>Verify applicant information, including income, employment, assets, and credit-related documentation.</li><li>Communicate with borrowers, lenders, underwriters, and third parties to obtain required documentation and resolve outstanding conditions.</li><li>Monitor loan files throughout the processing cycle and ensure deadlines are met.</li><li>Maintain accurate records and enter data into lending and internal systems.</li><li>Identify and address discrepancies within loan files.</li><li>Ensure compliance with company policies and applicable lending regulations.</li><li>Provide administrative support to the lending and underwriting teams as needed.</li></ul>
2026-07-23T18:08:46Z

Manager Escrow Administration - Insurance

Chicago, IL
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced leader to oversee insurance administration within a growing mortgage servicing environment in the northwest Suburbs of Chicago, Illinois. This role is responsible for guiding daily operations, strengthening controls, and ensuring borrower insurance activity is handled accurately and in accordance with regulatory and client expectations. The position also plays a key part in improving workflows, managing external partners, and supporting a high-performing team focused on service, compliance, and operational quality. Responsibilities:• Direct insurance administration activities across a mortgage servicing portfolio, ensuring daily work is completed accurately, efficiently, and in line with department goals.• Supervise the review and validation of required property insurance coverage, including hazard, flood, windstorm, condominium, and association-related policies based on loan and investor requirements.• Oversee escrow-related insurance premium payments to help maintain uninterrupted coverage and reduce risk to borrowers, clients, and collateral.• Manage follow-up on non-escrowed loans by coordinating with borrowers, insurance agents, carriers, vendors, and clients to confirm active and sufficient coverage.• Administer lender-placed insurance processes, including required notices, policy placement, cancellations, refunds, and supporting records in accordance with applicable rules and servicing standards.• Resolve insurance-related exceptions such as policy cancellations, non-renewals, inadequate coverage amounts, missing documentation, and incorrect mortgagee information.• Lead vendor oversight for insurance tracking, flood determinations, and lender-placed insurance services to ensure contractual performance and service expectations are met.• Maintain adherence to federal and state regulations, investor guidance, insurer standards, and client servicing obligations affecting insurance administration.• Drive operational improvements through reporting, workflow refinement, automation opportunities, and process controls that enhance scalability, quality, and customer experience.• Coach, evaluate, and develop team members while monitoring productivity, service levels, compliance results, and overall departmental performance.
2026-07-24T15:13:49Z

Tax and Insurance Escrow Specialist

Chicago, IL
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Tax and Insurance Escrow Specialist to support mortgage servicing operations in northwest suburbs of Chicago, Illinois. In this role, you will help manage tax, insurance, flood, and escrow activities while keeping loan information accurate and up to date. The ideal candidate brings strong servicing knowledge, sound judgment, and a service-focused approach when working with borrowers, vendors, clients, and internal teams. Responsibilities:• Manage property tax, insurance premium, and other escrow-related disbursements with accuracy and timeliness.• Review exception reporting for tax, insurance, flood, and escrow items, then take appropriate action to resolve outstanding issues.• Update servicing platforms with current tax, insurance, flood, and escrow information to maintain complete and accurate loan records.• Examine tax bills, insurance documents, renewal notices, cancellations, and related correspondence and apply necessary account updates.• Communicate with borrowers, insurance representatives, taxing authorities, vendors, and clients to gather documentation and clear pending matters.• Assist with annual escrow analysis, borrower notices, and ongoing account maintenance activities tied to escrow administration.• Handle lender-placed insurance tasks in accordance with client expectations and departmental standards.• Monitor non-escrow loans for tax and insurance compliance and follow up when coverage or payment exceptions arise.• Prepare reports, written correspondence, and account documentation while recording interactions and supporting quality review efforts.
2026-07-24T19:54:02Z

Senior Manager Investor Services

Chicago, IL
onsite
Permanent / Full Time
85000.00 - 98000.00 USD / Yearly
We are looking for an experienced Senior Manager Investor Services to lead client-facing mortgage servicing operations in the northwest suburbs of Chicago Illinois. This role combines strategic account leadership with oversight of servicing performance, helping ensure investor and client expectations are met through responsive support, strong execution, and consistent delivery. The position works closely with senior leaders and cross-functional teams to strengthen client partnerships, guide portfolio transitions, and advance service quality across the organization. Responsibilities:• Build and maintain strong relationships with investors, servicing clients, and external partners, acting as a trusted point of contact for high-level business needs.• Address complex client issues and escalations with urgency, coordinating internal teams to deliver effective and timely resolutions.• Contribute to client retention and growth by identifying service enhancements, supporting expansion opportunities, and sustaining a high standard of client experience.• Collaborate with sales and executive stakeholders on business development efforts, including presentations, prospect evaluations, and due diligence activities.• Establish and refine reporting approaches that highlight operational results, service trends, and client experience metrics for internal and external audiences.• Lead the planning and execution of portfolio onboarding, loan boarding, acquisitions, and servicing transfers while ensuring smooth implementation.• Direct cross-functional coordination during portfolio transitions to reduce risk, maintain service continuity, and support successful delivery.• Promote operational improvements that increase efficiency, strengthen controls, improve scalability, and elevate quality and client satisfaction.• Oversee quality management practices, compliance controls, and service commitments to ensure alignment with contractual, organizational, and regulatory standards.• Manage and develop department staff through goal setting, coaching, performance feedback, and accountability measures that support a collaborative, high-performing team culture.
2026-07-24T12:04:36Z

Bank Teller

Fresno, CA
onsite
Temporary / Contract
16.90 - 17.00 USD / Hourly
We are looking for a detail-oriented Bank Teller to join a credit union team in Fresno, California on a Contract basis. This role focuses on delivering attentive member service while processing everyday financial activity with accuracy and care. The ideal candidate brings strong cash-handling experience, sound judgment, and a commitment to protecting confidential information in a fast-paced branch environment. Responsibilities:• Welcome members warmly and provide attentive assistance that creates a positive branch experience.• Process routine account activity, including deposits, withdrawals, loan payments, check cashing, and transfers, with a high level of accuracy.• Reconcile the cash drawer at the end of each day and maintain complete, organized transaction documentation.• Listen to member questions, identify banking needs, and recommend relevant products and services such as deposit accounts, direct deposit options, and digital banking tools.• Safeguard sensitive member and account information by following established privacy and security practices.• Address basic service issues directly and escalate more complex concerns to the appropriate team member for resolution.• Remain informed on current policies, procedures, and regulatory requirements to support compliant daily operations.
2026-07-07T19:53:59Z

Payoff & Special Loans Manager

Chicago, IL
onsite
Permanent / Full Time
90000.00 - 95000.00 USD / Yearly
The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:· Ensure compliance with all applicable federal and state servicing regulations related to payoff processing, lien releases, mortgage satisfactions, reconveyances, ARM notifications, loan modifications, and borrower communications.· Ensure payoff statements are generated accurately and within required regulatory, client, investor, and company service level standards.· Ensure timely preparation, execution, recording, and delivery of mortgage satisfactions, reconveyances, lien releases, and related collateral release documents. Monitor state-specific recording requirements and ensure compliance with statutory timelines.· Ensure compliance with investor, insurer, agency, and client servicing requirements applicable to assigned servicing portfolios.· Interpret and implement client-specific servicing requirements and operational procedures.· Coordinate and support internal audits, external audits, client reviews, regulatory examinations, and quality control initiatives.· Manage relationships with recording vendors, title companies, document custodians, and other third-party providers to ensure service quality and compliance.· Establish quality control procedures to ensure payoff calculations, fee assessments, escrow balances, and payoff instructions are accurate and compliant with applicable requirements.· Oversee payoff suspense account management and reconciliation processes to ensure accurate and timely application of payoff funds.· Oversee the processing and quality review of loan modifications, subordinations, assumptions, recasts, and other special loan transactions.· Utilize servicing system reporting and operational analytics to monitor productivity, service levels, exception trends, quality metrics, and risk indicators.· Monitors the Residency Verification/Borrower Affidavits process.· Monitor UCC filing and/or Renewal Maintenance.
2026-07-17T13:33:42Z

Mortgage Payoff Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines. Responsibilities:• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.
2026-07-24T20:44:08Z

Commercial Loan Operations Manager

Minneapolis, MN
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced Commercial Loan Operations Manager to lead daily loan servicing and administrative functions in Twin Cities, Minnesota. This role oversees operational quality, team performance, and service delivery for commercial lending activities while supporting broader departmental goals. The ideal candidate brings strong leadership skills, deep knowledge of loan operations, and a consistent focus on compliance, accuracy, and process improvement. Responsibilities:• Lead the day-to-day execution of loan operations activities, ensuring work is completed accurately, on schedule, and in line with established service expectations.• Guide, coach, and support team members through goal setting, regular feedback, performance discussions, and ongoing development planning.• Assess staffing needs and participate in hiring, onboarding, and training efforts to build a capable and well-prepared loan operations team.• Direct departmental workflows related to loan boarding, servicing, documentation, reporting, and quality control to maintain efficient and reliable operations.• Track service levels, review exception and quality patterns, and partner with leadership to address root causes and strengthen operational performance.• Maintain adherence to bank policies and applicable federal and state regulations by overseeing controls, audit readiness, and timely resolution of identified issues.• Review and process complex commercial loan transactions, including modifications, renewals, refinances, extensions, and other servicing requests requiring detailed operational oversight.• Prepare and evaluate loan documentation to confirm alignment with credit standards, legal requirements, compliance expectations, and internal procedures.• Support system enhancements, product rollouts, and operational updates by coordinating with cross-functional teams, assisting with implementation activities, and reinforcing user training.• Recommend and implement process improvements that enhance service quality, increase efficiency, and support the evolving needs of internal and external customers.
2026-07-24T12:54:01Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California. This Contract to permanent opportunity is well suited for someone at the beginning of their customer service career who enjoys speaking with people, gathering key information, and helping individuals move forward in the lending process. In this role, you will serve as an early point of contact for prospective borrowers, provide a detail-oriented experience, and support efficient handoffs to the next stage of the application journey. Responsibilities: • Speak with prospective borrowers by phone to gather initial information and understand their financing needs. • Use a defined intake process to ask relevant questions related to qualifications such as income, credit background, and borrowing goals. • Enter customer details accurately into company systems and keep records current and complete. • Identify applicants who meet preliminary criteria and connect them with the appropriate Loan Officer for follow-up. • Provide courteous, clear, and detail-oriented service during every interaction to create a positive customer experience. • Manage a steady volume of inbound and outbound calls while staying aligned with productivity and conversion goals. • Follow established workflows and service standards to support the front end of the loan application process.
2026-07-21T23:04:05Z

Loan Support Specialist

Reading, MA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service. Responsibilities: • Enter newly received mortgage loan files into the organization’s loan origination platform and confirm records are set up correctly from the start. • Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing. • Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors. • Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle. • Provide operational assistance for funding activities by updating information and supporting documentation in the designated system. • Review loan records regularly to ensure documentation is accurate, current, and properly maintained. • Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently.
2026-07-21T15:18:42Z

VP Commercial Lender

Minneapolis, MN
onsite
Permanent / Full Time
140000.00 - 180000.00 USD / Yearly
We are looking for an accomplished commercial lending leader to expand business relationships and guide a high-quality loan portfolio in a local market. This role combines relationship management, credit judgment, and business development to support local companies with tailored banking solutions. The position is best suited for someone who can balance client service, growth goals, and sound risk management while maintaining a strong presence in the community. Responsibilities: • Manage a portfolio of commercial banking clients by delivering responsive service, maintaining strong credit standards, and ensuring documentation remains accurate and current. • Identify growth opportunities within existing relationships by introducing additional lending, treasury, and deposit solutions that deepen client engagement and increase revenue. • Pursue new commercial business through proactive outreach, networking, and consultative conversations with prospective customers in the local market. • Review portfolio performance regularly, address delinquency concerns early, and work through higher-risk credits with appropriate follow-up and oversight. • Partner with internal teams to structure financing solutions that align with client objectives, bank policies, and regulatory expectations. • Represent the bank at local business and community events to strengthen market visibility and build long-term business relationships. • Protect confidential customer and bank information while conducting all activities with discretion and sound judgment. • Maintain an active development plan through continuing education and ongoing enhancement of lending and credit expertise.
2026-06-26T20:04:43Z

Portfolio Manager

Bridgewater, MA
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a credit-minded Portfolio Manager to support a commercial lending portfolio in Bridgewater, Massachusetts. This position combines portfolio oversight, credit evaluation, and partnership with lending teams to help maintain sound asset quality and support responsible growth. The ideal candidate brings strong analytical judgment, a practical understanding of commercial credit, and the ability to contribute to both client retention and new lending opportunities. Responsibilities: • Oversee a portfolio of commercial credit relationships, tracking performance, covenant compliance, and overall asset quality. • Perform recurring portfolio reviews by analyzing financial statements, borrower trends, and updated risk indicators. • Evaluate credit exposure to detect potential concerns early and recommend actions that reduce risk and protect the bank’s position. • Assess new lending opportunities, develop credit recommendations, and help structure transactions that align with policy and borrower needs. • Draft clear and well-supported credit presentations, memos, and portfolio summaries for management review. • Work closely with lending partners to support relationship growth, retention efforts, and informed credit decisions. • Coordinate renewals, amendments, and other changes to existing facilities while monitoring borrower performance over time.
2026-07-22T17:38:48Z

Collections Team Lead

Chicago, IL
onsite
Permanent / Full Time
55000.00 - 70000.00 USD / Yearly
We are looking for an experienced Collections Team Lead to help oversee daily collections operations for a growing Mortgage Servicing firm in a northwest suburb of Chicago, Illinois. This position supports departmental leadership by guiding staff, maintaining service standards, and helping ensure regulatory expectations and internal performance goals are consistently achieved. The ideal candidate brings strong mortgage collections knowledge, confidence in handling escalated delinquency matters, and a hands-on approach to coaching, reporting, and workflow coordination. Responsibilities:• Guide and support collectors through daily operations, offering direction on complex account issues and serving as a resource for challenging borrower situations.• Monitor individual and team performance through call reviews, side-by-side coaching, and ongoing feedback to strengthen quality, productivity, and accuracy.• Assist with training initiatives by reinforcing best practices, supporting onboarding activities, and helping team members build technical knowledge.• Step into frontline collections work when needed, including managing inbound borrower calls, handling queue activity, and supporting dialer-related tasks.• Oversee dialer performance by launching campaigns, tracking agent-level results, and adjusting activity to improve outreach effectiveness.• Partner with management to review reporting, evaluate workflow coverage, coordinate assignments, and prepare operational summaries for the department.• Address escalated delinquent mortgage accounts with appropriate urgency while meeting client timelines, service expectations, and departmental standards.• Review items such as fee or late charge waiver requests, provide payment-related guidance, and route approved actions for processing.• Help maintain compliance with applicable servicing regulations, collection laws, and company procedures while ensuring timely responses to borrowers and business partners.• Support supervisory activities such as timecard review, staff evaluations, performance observations, and recommendations for employee development.
2026-07-24T19:43:41Z

eDS Document Coder

Greenwich, CT
remote
Temporary / Contract
27.71 - 32.09 USD / Hourly
Robert Half is seeking an experienced Temporary Consumer Loan Processor/Closer to support a lending team through all phases of the consumer loan process—from initial documentation and processing through closing and funding. This position is ideal for a professional who can independently manage a pipeline of loans while delivering exceptional service to both internal stakeholders and clients. The successful candidate will play a key role in ensuring loans move efficiently from origination to closing, with a target turnaround time of approximately 45 days from origination to funding, while maintaining compliance and accuracy throughout the process. Location: Remote/Hybrid (as applicable) Start Date: ASAP Duration: Temporary- 3-6 months Hours: Part-Time, 20–30 hours per week Schedule: Standard business hours, Monday–Friday, 8:30 AM – 5:00 PM ETPay Rate: $25-$35 Per Hour DOE Key ResponsibilitiesLoan Processing<ul><li>Collect, review, and analyze borrower documentation and supporting financial information.</li><li>Complete required due diligence and maintain accurate loan files.</li><li>Prepare and issue loan disclosures and ensure all required acknowledgments and signatures are obtained.</li><li>Request and collect additional documentation needed for underwriting and approval.</li><li>Communicate directly with borrowers regarding outstanding items, questions, and loan status updates.</li><li>Maintain organized electronic loan files and documentation.</li></ul>Loan Closing<ul><li>Coordinate the closing process with borrowers, settlement agents, title companies, and internal lending teams.</li><li>Prepare and review closing documentation for accuracy and completeness.</li><li>Track and clear pre-closing conditions.</li><li>Ensure all required documentation is executed and received prior to funding.</li><li>Support funding activities and verify final loan documentation requirements have been met.</li></ul>Client & Team Communication<ul><li>Serve as a point of contact for clients regarding documentation requests and loan-related questions.</li><li>Provide timely responses to borrower inquiries, with a goal of responding within 24 hours.</li><li>Collaborate closely with lending, underwriting, and operations teams to ensure an efficient loan process.</li><li>Participate in internal progress and status meetings as needed.</li></ul>
2026-07-13T15:48:37Z

Product Manager

Honolulu, HI
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
Robert Half is seeking an experienced Product Manager to lead mortgage product strategy, underwriting initiatives, and operational improvements. This role partners with executive leadership to develop and enhance lending products, establish underwriting guidelines, and ensure compliance with regulatory and investor requirements. The ideal candidate is a mortgage industry expert with extensive underwriting experience, strong leadership skills, and a passion for developing innovative lending solutions. To apply, please call Alfredo at 808-204-8058. Responsibilities<ul><li>Lead the development and management of mortgage product offerings, including Non-QM loan programs. </li><li>Create and maintain underwriting guidelines, product matrices, policies, procedures, and process documentation. </li><li>Analyze market trends, customer needs, and industry changes to improve product performance and competitiveness.</li><li>Develop and implement underwriting strategies that align with business objectives and risk management standards. </li><li>Serve as a subject matter expert for underwriting scenarios, guideline interpretation, and product recommendations.</li><li>Deliver training and product updates to underwriting, production, closing, and operations teams. </li><li>Collaborate with internal departments and external partners to resolve complex loan scenarios and improve outcomes. </li><li>Provide mentorship and guidance to underwriting staff and business partners.</li><li>Ensure compliance with investor guidelines, agency requirements, and regulatory standards. </li><li>Support continuous process improvement initiatives and special projects as assigned.</li></ul>
2026-07-16T02:23:43Z

Credit & Collections Manager

Madison, WI
remote
Temporary / Contract
51.46 - 59.59 USD / Hourly
We are looking for a Credit & Collections Manager to support lending and portfolio management activities in Madison, Wisconsin. This is a Contract position for a detail-oriented candidate with experience in residential and consumer lending, including mortgage products associated with Freddie Mac and Fannie Mae guidelines. The role focuses on evaluating credit exposure, guiding resolution strategies for challenged accounts, and helping maintain strong client relationships through loan modifications and renewals. Responsibilities: • Review consumer and residential credit portfolios to assess risk, recommend actions, and support sound lending decisions. • Partner with existing borrowers to address delinquency concerns, negotiate practical workout solutions, and manage modification or renewal discussions. • Evaluate creditworthiness using financial data, loan history, and repayment patterns to determine appropriate approvals or collection strategies. • Oversee collection efforts across assigned accounts while balancing recovery objectives with customer retention and regulatory expectations. • Support credit approval activities by analyzing loan structures, exception requests, and overall borrower capacity. • Contribute to the design or improvement of departmental workflows, controls, and reporting practices when building or refining credit and collections operations. • Apply knowledge of mortgage-related lending standards, including loans connected to Freddie Mac and Fannie Mae requirements, in day-to-day portfolio decisions. • Provide insight on more complex lending situations, with added value for accounts involving commercial credit exposure when applicable.
2026-07-17T21:43:39Z

Tax and Insurance Escrow Team Lead

Chicago, IL
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
Our client, a growing mortgage servicing company, is looking for a Tax and Insurance Escrow Team Lead to support daily operations within our mortgage servicing team in the northwest suburbs of Chicago, Illinois. This position partners closely with department leadership to guide staff, oversee workflow quality, and help maintain efficient tax and insurance escrow processes. The ideal candidate brings strong mortgage servicing knowledge, sound analytical judgment, and the ability to provide hands-on assistance with complex account activity while promoting service excellence and compliance. Responsibilities:• Provide day-to-day guidance to team members, answer complex processing questions, and serve as a reliable resource for tax and insurance escrow matters.• Partner with management to track workflow performance, review operational results, and help balance staffing coverage to meet service expectations.• Maintain accurate escrow and non-escrow loan records within the servicing platform, ensuring account information remains current and complete.• Coordinate timely payment of property taxes, insurance premiums, and related escrow disbursements to prevent penalties, delinquencies, or lapses in coverage.• Review tax service reporting to identify missing legal details, payment issues, or other exceptions that could affect collateral protection.• Audit tax transactions, force-placed insurance charges, refunds, and vendor activity to confirm proper application to loan accounts.• Obtain insurance documentation from carriers, borrowers, or agents and update servicing records to reflect verified coverage.• Prepare and monitor recurring operational reports, complete assigned tickets and tasks accurately, and assist with projects, procedure updates, and cross-functional support as business needs change.
2026-07-24T19:04:16Z

Accounting Manager

Oak Terrace, IL
onsite
Permanent / Full Time
120000.00 - 140000.00 USD / Yearly
The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] The two biggest things on people’s minds right now: ‘Spring is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description: The Accounting Manager supervises all general accounting functions. Responsibilities will include the coordination of daily accounting operations, directing the monthly close process, coordinating the entity’s treasury operations and the preparation of accurate GAAP basis monthly, quarterly and annual financial statements. Specific job duties will include:<ul><li>The coordination of daily financing activities with the Company’s operations team, various mortgage loan brokers, title companies, and warehouse lenders. </li><li>The preparation of quarterly operating and cash forecasts, and various financial analyses as requested from time to time by the Company’s Controller.</li><li>General supervision of the accounting team including assisting where necessary with daily general ledger posting activities. This will include the preparation of interest rate lock derivative calculations, various pricing analyses, sales commission and production bonus calculations, and the periodic mark-to-market valuation of the loans held for sale inventory.</li><li>Reviewing and maintaining all balance sheet reconciliations, and ensuring that all intercompany account balances and all bank account balances are reconciled.</li><li>Working with accounting team to document policies and procedures, and to establish proper controls to deter fraud.</li><li>Responsible for accurate financial management reporting including consolidated financial statements when appropriate.</li><li>Responsible for disbursements review and control, including payroll, shared services, debt reporting, lender covenants, and income tax reporting. </li><li>Helping to train, develop and build the accounting team, providing guidance as needed. </li><li>Working with a third party valuation company to independently value retained mortgage servicing rights. </li><li>The ability to read and to comprehensively discern the appropriate accounting recognition of various legal agreements including MLPAs, AMAs, and forward purchase and sale agreements. </li><li>Effectively and efficiently coordinate the distribution of financial information to support regulatory compliance reporting and field examinations by warehouse lenders, tax professionals, independent audit firms, and various other third party professionals. </li><li>Provide direction and supervision over: 1) The Monthly Accounting Close Process and recognition of revenue, 2) Reconciliation of all balance sheet accounts to various corporate business units. 3) Administration of treasury functions with Corporate and BU accounts.</li><li>LOS System (Encompass), GL System (NetSuite), Document Management System.</li><li>Needs to be very well organized, and know where all supporting information is located. </li><li>Directs and coordinates all loan transfers to the servicing group.</li></ul>
2026-07-09T18:00:17Z

Document Preparation Specialist

Honolulu, HI
onsite
Temporary / Contract
27.00 - 33.00 USD / Hourly
Robert Half is seeking an experienced Document Preparation Specialist to support mortgage operations by managing loan document configuration, testing, compliance reviews, and system-related documentation processes. This role plays a critical part in ensuring mortgage loan documents and disclosures are accurate, compliant, and properly configured within loan origination systems. The ideal candidate will have strong mortgage operations experience, excellent attention to detail, and the ability to troubleshoot document and workflow issues. To apply, please call Alfredo at 808-204-8058. Responsibilities<ul><li>Configure, test, and maintain mortgage loan documents and disclosures within loan origination systems.</li><li>Ensure accurate data mapping, business rules, and document generation functionality.</li><li>Review disclosure-related audit findings and assist with corrective action plans.</li><li>Investigate and resolve document, workflow, and system-related issues.</li><li>Perform system testing, quality assurance, and regression testing for updates and enhancements.</li><li>Partner with compliance, operations, technology teams, and third-party vendors to support document integrity.</li><li>Maintain documentation of configurations, testing results, procedures, and issue resolutions.</li><li>Monitor regulatory changes impacting mortgage disclosures and loan documentation.</li><li>Provide support for document-related inquiries and process improvement initiatives.</li><li>Utilize Microsoft Excel to track issues, testing results, and compliance activities. </li></ul>
2026-07-16T01:58:43Z