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2863 results for Customer Service Manager in Secondary

Service Delivery Manager
  • Winter Park, FL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 115000.00 USD / Yearly
  • We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency.<br><br>Responsibilities:<br>• Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met.<br>• Oversee remote desktop support operations to resolve technical issues quickly and effectively.<br>• Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings.<br>• Administer and maintain Azure Active Directory, ensuring secure and efficient user management.<br>• Implement and monitor ITIL processes to improve service delivery and operational excellence.<br>• Lead the deployment and management of Intune for device and application management.<br>• Collaborate with cross-functional teams to align IT services with business needs.<br>• Identify and address areas for improvement in service delivery processes.<br>• Develop and maintain documentation for IT service protocols and procedures.<br>• Train and mentor team members to enhance technical skills and performance.
  • 2026-04-09T13:48:44Z
Administrative Assistant
  • Baytown, TX
  • onsite
  • Permanent / Full Time
  • 55000.00 - 72800.00 USD / Yearly
  • <p>We are looking for a detail-oriented Administrative Assistant to join our client's team in Baytown, Texas. In this role, you will provide essential support in logistics, scheduling, and customer service, ensuring smooth and efficient daily operations. If you have strong organizational skills and a passion for delivering excellent service, this is a great opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Manage schedules, coordinate calendars, and arrange meetings for staff and leadership.</p><p>• Prepare, proofread, and distribute various documents, including reports and presentations.</p><p>• Maintain organized filing systems and handle confidential records securely.</p><p>• Support logistics operations by coordinating shipments, tracking deliveries, and managing supply orders.</p><p>• Communicate effectively with vendors and carriers to address shipping or delivery concerns.</p><p>• Process purchase orders, invoices, and receipts for supplies and equipment.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues for both internal and external stakeholders.</p><p>• Monitor and follow up on customer orders, shipments, and product returns.</p><p>• Collaborate with cross-functional teams to ensure seamless office and logistics operations.</p><p>• Oversee office supply inventory and ensure timely replenishment to support daily activities.</p>
  • 2026-04-23T20:43:45Z
AP/Office Manager
  • Eden Prairie, MN
  • onsite
  • Permanent / Full Time
  • 52000.00 - 62400.00 USD / Yearly
  • We are looking for a dependable AP/Office Manager to support daily operations for a busy flight school. This position combines accounts payable coordination, front office administration, and exam support, making it a great fit for someone who enjoys variety and takes pride in keeping things organized. The ideal candidate brings a welcoming presence to the workplace, communicates clearly with students and visitors, and handles administrative details with accuracy and care.<br><br>Responsibilities:<br>• Manage incoming invoices, confirm billing details, assign proper coding, and coordinate timely payment processing through QuickBooks Online.<br>• Maintain orderly accounts payable files and supporting records to ensure documentation is accurate, accessible, and up to date.<br>• Oversee front desk activity by greeting students, customers, and guests while creating a welcoming and friendly first impression.<br>• Provide day-to-day office coordination, including administrative support and general operational assistance to help the workplace run efficiently.<br>• Administer student testing sessions by following established procedures, preparing the testing area, and monitoring exams appropriately.<br>• Assist test takers with arrival procedures, scheduling logistics, and general questions to support a smooth exam experience.<br>• Respond to customer inquiries with a helpful, consultative approach that focuses on understanding needs and offering clear guidance.<br>• Contribute to additional accounting or office-related tasks as priorities change and business needs develop.
  • 2026-04-27T17:44:05Z
Director of Client Services
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.<br><br>Responsibilities:<br>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.<br>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.<br>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.<br>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.<br>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.<br>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.<br>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.<br>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.<br>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.<br>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
  • 2026-04-13T20:48:44Z
Customer Service Representative
  • Indianapolis, IN
  • remote
  • Temporary to Hire
  • 17.00 - 17.00 USD / Hourly
  • <p>We are looking for a dedicated <strong>Weekend 3rd shift Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills.</p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
  • 2026-04-24T15:53:46Z
Dynamics GP ERP Consultant
  • Muscatine, IA
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>We’re looking for an <strong>Application Systems Analyst</strong> to support enterprise applications, databases, and reporting tools. This role involves a mix of technical troubleshooting, SQL/database management, and cross‑departmental collaboration.</p><p><strong>What You’ll Do</strong></p><ul><li>Support and maintain SQL Server databases (performance, stored procedures, backups, security).</li><li>Develop and maintain reports using Power BI, SSRS, Crystal Reports, and related BI tools.</li><li>Diagnose system issues and support end users across multiple business functions.</li><li>Work with teams to translate business needs into technical solutions.</li></ul><p><strong>What You Need</strong></p><ul><li>2–5+ years of experience in application support, database administration, or systems analysis.</li><li>Familiarity with Dynamics GP.</li><li>Some SQL skills, including stored procedures and database maintenance.</li><li>Experience with Power BI, SSRS, or Crystal Reports.</li><li>Strong communication, problem‑solving, and documentation skills.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience with SharePoint, scripting, or web technologies.</li><li>Prior work with finance/operations systems or complex data environments.</li><li>Experience in NISC systems </li><li>M-Files </li><li>Mobile applications connections</li></ul><p><strong>Core Responsibilities of the role:</strong></p><p>• What does a typical day in the life look like? </p><p>• 60% – End User Support (Finance-Focused)</p><p>• Addressing slow system performance</p><p>• Resolving login issues</p><p>• Handling frozen batches / batch resets</p><p>• Walk-up troubleshooting for finance, analytics, and general system issues</p><p>• 40% – Reporting & Analytics</p><p>• Building and fixing reports</p><p>• Maintaining and troubleshooting reports</p><p><br></p><p>Soft Skills</p><p>• Excellent customer service mindset</p><p>• Comfortable with face to face user support</p><p>• Fast learner who can flex across multiple systems</p><p>• Able to wear multiple hats in a dynamic environment</p>
  • 2026-04-24T13:18:43Z
Project Manager
  • Washington, DC
  • onsite
  • Temporary / Contract
  • 65.00 - 74.00 USD / Hourly
  • <p><strong>Senior Technical Project Manager</strong></p><p><strong>Location:</strong> (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)</p><p><strong>Employment Type:</strong> Full-Time 26-Week Contract with Potential Extension or Conversion</p><p><strong>Clearance Requirement:</strong> Must currently hold or have the ability to obtain a U.S. Government Public Trust clearance</p><p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Senior Technical Project Manager</strong> to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.</p><p>The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.</p><p>Position Overview</p><p>We are seeking a <strong>Senior Technical Project Manager</strong> to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.</p><p><strong>K</strong>Key Responsibilities</p><ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
  • 2026-04-07T18:28:43Z
Medical Front Desk Specialist
  • Indianapolis, IN
  • onsite
  • Temporary / Contract
  • 18.00 - 22.00 USD / Hourly
  • <p>Our client is seeking a professional and detail-oriented <strong>Medical Front Desk Specialist</strong> to serve as the first point of contact for patients and visitors. This role is essential to delivering a positive patient experience while supporting daily administrative operations in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Check patients in and out, verify personal and insurance information, and update records as needed.</li><li>Answer and route incoming phone calls, take messages, and respond to general inquiries.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain accurate patient files and ensure confidentiality in accordance with office policies and healthcare regulations.</li><li>Collect co-pays and process payments.</li><li>Coordinate with clinical staff to support smooth patient flow throughout the day.</li><li>Perform general front office and administrative duties, including filing, scanning, faxing, and data entry.</li></ul><p><br></p>
  • 2026-04-30T19:54:05Z
FAST Advisor
  • Chantilly, VA
  • onsite
  • Temporary to Hire
  • 18.53 - 21.45 USD / Hourly
  • We are looking for a FAST Advisor to support students and learners with payment-related questions, financial aid guidance, and account resolution in a high-volume service environment. This contract position with permanent potential is ideal for someone who combines strong customer service skills with sound judgment, attention to detail, and the ability to handle sensitive information with care. The person in this role will help create a positive experience by resolving inquiries, coordinating with Financial Aid Advisors, and ensuring each interaction aligns with university policies and service standards.<br><br>Responsibilities:<br>• Respond to incoming calls and outreach efforts by identifying each learner’s needs and guiding them toward appropriate next steps based on established policies and procedures.<br>• Explain payment methods, financing pathways, and related university guidelines so students can make informed decisions about their accounts.<br>• Partner with Financial Aid Advisors to support daily case activity, share updates, and help move learner issues toward resolution.<br>• Balance inbound service requests with outbound follow-up communication to manage queue demand and maintain timely support.<br>• Document interactions, update records accurately, and complete payment processing tasks in accordance with required procedures.<br>• Participate actively in a team-driven environment by contributing to discussions, coaching conversations, and continuous service improvement efforts.<br>• Monitor recurring learner concerns, collaborate with support teams to identify root causes, and escalate trends when needed.<br>• Support collection outreach initiatives by contacting current and former students regarding outstanding balances and encouraging appropriate action.<br>• Track individual performance against call volume and service goals while using available reporting tools to monitor results and share insights.
  • 2026-04-27T18:28:45Z
Customer Service Representative
  • Minneapolis, MN
  • remote
  • Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care.<br><br>Responsibilities:<br>• Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests.<br>• Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use.<br>• Maintain productive, patient-centered conversations that balance service quality with daily call volume goals.<br>• Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools.<br>• Collaborate within a shared lead environment where team members work from the same pool of opportunities.<br>• Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products.<br>• Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations.<br>• Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
  • 2026-04-28T20:58:39Z
Senior Support Specialist
  • Beverly Hills, CA
  • onsite
  • Temporary / Contract
  • 35.63 - 41.25 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
  • 2026-04-03T16:18:46Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2026-04-22T19:38:49Z
Customer Service Representative
  • San Leandro, CA
  • onsite
  • Temporary / Contract
  • 26.00 - 28.00 USD / Hourly
  • <p>We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Processing:</strong> Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li><strong>Customer Experience:</strong> Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li><strong>Issue Resolution:</strong> Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li><strong>Attention to Detail:</strong> Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li><strong>Reliability:</strong> Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
  • 2026-04-24T17:48:46Z
Card Services Manager
  • Baton Rouge, LA
  • onsite
  • Permanent / Full Time
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dynamic and experienced Card Services Manager to join our client's Card Services team in Baton Rouge. In this role, you will oversee the team responsible for managing card programs, ensuring operational efficiency, and delivering exceptional member service. This position requires a strategic thinker who can drive growth, mitigate fraud risks, and uphold compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Recruit, train, and manage the Card Services Department staff to foster a high-performing team.</p><p>• Ensure the team consistently delivers excellent service to members while improving service standards.</p><p>• Design and implement departmental processes to optimize operational efficiency.</p><p>• Partner with card processors and marketing teams to grow the credit union's card portfolio through promotional efforts.</p><p>• Collaborate with lending and collections departments to align card programs with organizational strategic goals.</p><p>• Monitor and analyze card activity to identify and proactively address debit and credit card fraud.</p><p>• Meet and exceed service and sales benchmarks for the department.</p><p>• Prepare and present monthly reports to track departmental performance and progress.</p><p>• Develop, manage, and oversee the department's budget in alignment with broader organizational objectives.</p><p>• Review and approve credit limit changes, name updates, and other credit maintenance tasks.</p>
  • 2026-04-08T19:38:48Z
Workplace Experience Coordinator
  • Bellevue, WA
  • remote
  • Temporary to Hire
  • 25.00 - 27.00 USD / Hourly
  • <p>We are looking for a Workplace Experience Coordinator to join our team on a contract-to-permanent basis in Bellevue, Washington. In this role, you will provide exceptional support for employees and visitors while ensuring the workplace environment operates smoothly and efficiently. This position requires a proactive individual with strong administrative skills and a background in facilities or workplace management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, providing information, and resolving concerns with attention to detail.</p><p>• Coordinate workplace operations, including room bookings, equipment requests, and vendor interactions to ensure seamless functionality.</p><p>• Assist in planning and executing workplace events, meetings, and activities, including setup, catering, and audiovisual support.</p><p>• Oversee the maintenance and organization of workplace amenities such as break rooms, wellness spaces, and collaborative areas.</p><p>• Conduct regular workplace inspections to uphold cleanliness, orderliness, and compliance with health and safety standards.</p><p>• Serve as a point of contact for workplace policies and procedures, educating employees and ensuring adherence to guidelines.</p><p>• Foster a sense of community by organizing team-building activities, wellness programs, and recognition initiatives.</p><p>• Create and manage tickets for workplace issues, track progress, and validate work completion with vendors.</p><p>• Support workplace health and safety by promoting emergency procedures, reporting hazards, and ensuring proper use of equipment.</p>
  • 2026-04-10T23:33:46Z
Bilingual Spanish Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 19.00 - 21.00 USD / Hourly
  • <p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R& R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
  • 2026-04-03T17:18:45Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
  • 2026-04-17T16:53:40Z
Administrative Coordinator
  • Spokane Valley, WA
  • onsite
  • Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>Robert Half is looking for a customer-focused Administrative Coordinator to join a well-established service company in Spokane Valley. This role is ideal for someone who thrives on the phone, enjoys coordinating people and schedules, and knows how to keep technicians and customers moving in sync.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch service technicians to customer locations based on priority and job requirements.</p><p>• Monitor and manage daily service operations, ensuring timely completion of open jobs and effective communication with customers.</p><p>• Maintain accurate records in service management software, including job creation, updates, and documentation of service details.</p><p>• Coordinate parts and materials procurement, tracking delivery timelines, and scheduling follow-up visits as needed.</p><p>• Review and verify technician time entries, job classifications, and expenses to support payroll processing.</p><p>• Communicate with customers before and after service to confirm appointments, provide updates, and gather feedback.</p><p>• Assist in managing on-call schedules, facility access requirements, and key control.</p><p>• Promote company products and services to customers during interactions, identifying opportunities for additional sales.</p><p>• Offer general operational support, including office security, clear communication with staff, and adherence to company policies.</p>
  • 2026-04-27T18:58:42Z
Medical Customer Service Rep - Elk Grove
  • Carmichael, CA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting.<br><br>Responsibilities:<br>• Respond promptly to patient inquiries, providing accurate information and exceptional service.<br>• Assist with scheduling appointments and managing patient calendars efficiently.<br>• Verify medical insurance details and update patient records accordingly.<br>• Handle inbound calls related to billing, scheduling, and general patient concerns.<br>• Maintain and organize medical charts, ensuring data accuracy and confidentiality.<br>• Perform reminder calls for upcoming appointments to enhance patient compliance.<br>• Utilize electronic practice management systems to streamline office operations.<br>• Collaborate with medical staff to optimize clinic workflows and patient experience.<br>• Ensure compliance with all relevant medical office policies and procedures.<br>• Operate standard office equipment and software to support daily administrative tasks.
  • 2026-04-07T21:48:47Z
Front Desk Associate
  • Brookfield, WI
  • onsite
  • Temporary / Contract
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a Front Desk Associate to support appraisal coordination activities for a mortgage company in Brookfield, Wisconsin. This Contract position is ideal for someone who is organized, responsive, and comfortable managing incoming requests while keeping processes on track. The person in this role will serve as a key point of contact for internal teams and external partners, helping maintain timely communication, accurate documentation, and a high level of customer service.<br><br>Responsibilities:<br>• Coordinate appraisal requests by tracking new orders, expedited needs, and revisions to help keep the pipeline moving efficiently.<br>• Serve as a communication link between lending teams and appraisers to gather required borrower details and confirm assignment information.<br>• Use the Mercury Network platform to support users, resolve navigation questions, and assist with issues related to system connectivity with Encompass.<br>• Guide staff through appraisal ordering procedures, respond to inquiries, and help address order-related concerns.<br>• Distribute appraisal assignments to appraisers or appraisal management companies based on coverage area, eligibility, and internal guidelines.<br>• Prepare and upload cover letters and supporting documentation into the Encompass eFolder with a high degree of accuracy.<br>• Help uphold appraisal compliance standards by following applicable regulations, investor expectations, and departmental procedures.<br>• Respond to branch questions involving appraisal payments, order updates, and general service issues while maintaining professionalism and discretion.<br>• Contribute to quality control efforts, provide backup coverage for appraisal desk functions, and assist with workflow improvements or cross-functional projects as needed.
  • 2026-04-27T13:44:04Z
Financial and Advisor Specialist
  • New Gloucester, ME
  • onsite
  • Temporary / Contract
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Financial and Advisor Specialist to join a Contract team supporting students in New Gloucester, Maine. In this role, you will serve as a key point of contact for learners who need help understanding academic pathways, planning course schedules, and navigating financial aid-related questions. This position is well suited for someone who combines strong customer service instincts with confidence in advising conversations and administrative follow-through. The assignment offers the opportunity to contribute in a fast-paced office setting while delivering a positive student experience.<br><br>Responsibilities:<br>• Guide students through course planning and registration decisions by providing clear, timely advising support.<br>• Respond to questions related to financial aid processes, payment matters, and available student support resources.<br>• Discuss academic programs and potential career paths so students can make informed enrollment decisions.<br>• Handle high-volume phone and in-person interactions with professionalism, empathy, and accuracy.<br>• Complete account-related administrative tasks, maintain records, and support day-to-day office operations.<br>• Assist with payment-related inquiries and help ensure student information is processed correctly.<br>• Partner with the advising team to deliver consistent service and escalate complex student concerns when needed.<br>• Support on-site operations by contributing to an organized, responsive, and student-focused office environment.
  • 2026-04-24T18:14:06Z
Administrative Assistant
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 26.00 - 27.00 USD / Hourly
  • We are looking for a Contract Administrative Assistant to support families and community members through responsive front-line service in San Francisco, California. This role focuses on providing helpful guidance, coordinating referrals, and ensuring families are connected with the right childcare and support resources without delay. The ideal candidate brings strong administrative ability, comfort with family-facing communication, and a community-centered approach to service.<br><br>Responsibilities:<br>• Welcome and assist families through phone, email, and in-person interactions, offering clear information and directing each inquiry to the appropriate resource or specialist.<br>• Manage initial outreach efforts by gathering essential information, documenting interactions accurately, and helping move families through the intake and referral process efficiently.<br>• Support day-to-day administrative operations for a community-based children’s hub, including scheduling, record maintenance, and general office coordination.<br>• Follow up with families regarding program participation, available services, and access to basic-needs support to help maintain engagement and continuity of care.<br>• Enter and update client and service information in internal databases and shared tracking tools while maintaining accuracy and confidentiality.<br>• Assist with community outreach activities that strengthen awareness of childcare and social service programs among local families.<br>• Use Google Workspace and related office tools to prepare correspondence, organize files, track case-related details, and support team communication.<br>• Provide front-desk and receptionist-style support by answering inbound calls, responding to routine questions, and escalating more complex needs when appropriate.<br>• Contribute to operational updates, including process-related changes or new system use, as needed during onboarding and program support activities.
  • 2026-05-01T23:59:39Z
Customer Service Representative
  • City of Industry, CA
  • onsite
  • Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul><p><br></p>
  • 2026-04-29T17:28:45Z
Bilingual Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base.</p><p><br></p><p><strong>*Fully ONSITE and must be Bilingual in Spanish*</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.</p><p>• Handle both inbound and outbound calls to address customer needs and provide accurate information.</p><p>• Assist customers in resolving issues, answering questions, and providing guidance on services offered.</p><p>• Document customer interactions and maintain accurate records in the system.</p><p>• Collaborate with team members to ensure seamless service delivery and problem resolution.</p><p>• Identify and escalate complex issues to appropriate departments for further support.</p><p>• Follow established protocols and procedures to maintain high-quality service standards.</p><p>• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.</p><p>• Provide feedback to improve customer service processes and enhance the overall experience.</p>
  • 2026-04-16T19:04:01Z
Customer Service Representatiive
  • Kent, WA
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p><strong>Description</strong></p><p>Robert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul><p><br></p>
  • 2026-04-20T23:38:44Z
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