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2974 results for Customer Service Manager in Secondary

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-04-20T17:23:44Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.63 - 19.25 USD / Hourly
We are looking for dependable Customer Service Representatives to support a manufacturing organization in West Middlesex, Pennsylvania. This Long-term Contract opportunity offers a primarily remote schedule after an onsite training period of 2 to 4 weeks, with onsite work required each Thursday and optional office access Monday through Friday. The position is ideal for professionals who excel in customer support, communicate clearly, and can manage order-related inquiries in a fast-paced environment. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a service-focused approach. • Assist customers with questions related to products, orders, and general account support while providing timely follow-up. • Enter and update order information in company systems with close attention to detail and accuracy. • Handle a mix of inbound and outbound communication to resolve issues, confirm details, and support customer needs. • Build positive customer relationships by addressing concerns efficiently and ensuring a high-quality service experience. • Participate in onsite training during the first 2 to 4 weeks to learn processes, systems, and service expectations. • Report onsite each Thursday following training completion, while maintaining productivity in a primarily remote work setting. • Coordinate with internal teams as needed to support order processing and help resolve customer requests.
2026-04-27T20:18:43Z

Technical Customer Service

Smyrna, GA
remote
Temporary to Hire
18.00 - 18.00 USD / Hourly
OverviewWe want to be upfront: this is not a highly technical IT role! It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:<ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul>The first 3-4 weeks will be class-based training, during which the hours will be Monday-Friday, 10:00a-6:30p. What You’ll Be Doing:<ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
2026-04-27T13:13:45Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-03-30T14:59:05Z

Administrative Assistant

Sewickley, PA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-04-20T15:44:27Z

Sales/Customer Service Specialist

Cleveland, OH
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-03-30T18:13:46Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.• Handle outbound calls to follow up on application statuses or gather additional information when necessary.• Manage order entry tasks, updating records and maintaining data integrity.• Utilize computer systems to track, update, and process customer information.• Support administrative tasks related to application processing and customer communication.• Collaborate with team members to resolve issues and improve service delivery.• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.• Ensure compliance with company policies and procedures while handling sensitive information.• Identify opportunities for process improvements and contribute suggestions to enhance workflow.
2026-04-15T17:08:44Z

Talent Manager/ Recruiter

Knoxville, TN
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
Internal Opportunity: Talent Manager – Administrative & Customer Support (ACS) We are excited to share an internal opportunity for a Talent Manager supporting our Administrative & Customer Support (ACS) practice. This role is ideal for someone who enjoys a mix of sales, recruiting, and relationship management, and wants to directly impact both candidate careers and branch success. The Talent Manager plays a critical role in growing the business by recruiting strong talent, driving placements, and maintaining high levels of engagement with contract employees. Key Responsibilities: Recruit, interview, and place administrative and customer support professionals with client organizations Drive sales activity through candidate marketing, outbound calls, and redeployment efforts Build and maintain a strong pipeline of active and placeable candidates Partner closely with Practice Directors to identify opportunities and fill open job orders Conduct candidate qualification calls, interview prep, and career coaching Manage ongoing relationships with contract employees through regular check-ins and performance management Own redeployment strategy to maximize associate retention and hours worked Manage onboarding steps including background checks, drug screens, and start coordination Meet activity and production goals in a fast-paced, performance-driven environment Qualifications: Strong communication and influencing skills Sales mindset with comfort making outbound calls and promoting candidates Strong time management and organization skills Ability to work with urgency and handle multiple priorities Previous staffing, recruiting, sales, or customer-facing experience preferred Bachelor’s degree preferred or equivalent experience What Makes Someone Successful in This Role: Competitive and goal-oriented mindset Strong personal accountability and follow-through Comfort with both recruiting and sales conversations Ability to build trust quickly with candidates and clients Resilience and adaptability Team-first mentality Why Consider This Role: Clear career path within Robert Half Opportunity to build sales and recruiting skills simultaneously Direct impact on office performance and growth High visibility role within the branch Strong earning and promotion potential for top performers Hybrid work model, 1-2 days remote, 3-4 in office Base Salary plus monthly commission structure
2026-04-14T20:08:46Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions for a growing team in Fort Wayne, Indiana. This contract position with permanent potential is ideal for someone who enjoys helping customers, managing order-related requests, and delivering responsive service across phone and administrative channels. The person in this role will handle a high volume of communication while maintaining accuracy, professionalism, and strong attention to detail. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs. • Enter customer orders and related information accurately into internal systems to ensure smooth processing. • Address questions, concerns, and routine service issues while maintaining a positive customer experience. • Document customer interactions thoroughly and keep records up to date for reference and follow-through. • Use Microsoft Excel and other office tools to track information, organize data, and support reporting needs. • Coordinate with internal teams to resolve order or account issues efficiently and communicate updates to customers.
2026-04-27T13:33:45Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.60 - 28.00 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-04-24T14:28:51Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This onsite opportunity is a contract position with the potential to become permanent, suited for someone who enjoys helping customers, managing account-related requests, and working closely with internal partners to resolve service issues. The ideal candidate brings strong call center experience, sound judgment, and the ability to handle both routine inquiries and more sensitive concerns with professionalism. Responsibilities: • Handle incoming customer interactions and provide timely support for account-related questions, service needs, and general issue resolution. • Update customer account details, including payment information and billing arrangements, while ensuring accuracy in all records. • Work with merchants and cross-functional teams to address product, service, or installation concerns and move issues toward resolution. • Document customer conversations, service actions, and follow-up steps within internal systems and related tools. • Place outbound calls when needed to gather information, provide updates, or complete service requests efficiently. • Recognize situations involving legal, regulatory, or highly sensitive matters and route them to the appropriate internal contacts. • Support order entry and related administrative tasks to help maintain smooth day-to-day customer service operations.
2026-04-21T17:48:46Z

Dental Imaging Equipment Engineer

Fort Lee, NJ
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
The Dental Imaging Equipment Engineer serves as a principal-level technical authority and organizational subject matter expert responsible for the most complex, high-risk, and mission‑critical dental equipment service activities.The Engineer IV will report to Customer Service Director and will acts as the 2nd highest escalation point for unresolved technical issues, leads enterprise‑level initiatives, and shapes service standards, training programs, and best practices. In addition to mentoring and coaching Engineer I–III staff, this role influences long‑term service strategy, supports new technology introductions, and represents the organization as a senior technical expert with customers and vendors. Key Responsibilities<ul><li>Serve as the highest‑level technical expert and final escalation point for the most complex, high‑risk, or repeat‑failure equipment issues</li><li>Lead diagnosis and resolution of systemic or enterprise‑wide equipment performance problems</li><li>Provide expert‑level installation, validation, and troubleshooting for advanced or newly released medical and dental technologies</li><li>Direct and oversee critical installations, upgrades, retrofits, and large‑scale remediation efforts</li><li>Develop, review, and standardize advanced service procedures, troubleshooting guides, and technical documentation</li><li>Partner with engineering, quality, and product development teams to influence design improvements, reliability enhancements, and serviceability</li><li>Analyze service data and trends to identify root causes, recurring failures, and opportunities for preventive solutions</li><li>Lead continuous improvement initiatives that enhance service efficiency, quality, safety, and customer satisfaction</li><li>Serve as technical lead for pilot programs, beta deployments, or early‑stage product introductions</li><li>Represent the organization as a senior technical authority in customer meetings, audits, and high‑visibility service engagements</li><li>Provide advanced technical mentoring and coaching to Medical Equipment Engineer I, II, and III staff</li><li>Design and deliver advanced technical training, certifications, and knowledge‑sharing sessions</li><li>Advise management on technical strategy, resource planning, skills development, and service readiness</li><li>Ensure compliance with regulatory, safety, and quality standards across all service activities</li><li>Travel extensively as required (including extended or multi‑site assignments) and provide leadership during complex service engagements</li><li>Ensure safe handling, transport, setup, and operation of equipment (up to 50 lbs.)</li><li>Perform other duties as assigned by management</li></ul>Leadership & Influence Responsibilities<ul><li>Provides technical leadership across the service organization without necessarily having direct people‑management responsibility</li><li>May provide functional or dotted‑line leadership to Engineer I–III staff on projects or escalations</li><li>Acts as a trusted technical advisor to service management and cross‑functional leaders</li><li>Contributes to succession planning, skills assessments, and technical competency frameworks</li></ul>
2026-04-24T13:48:46Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T15:04:13Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-04-24T20:33:45Z

Call Center Specialist

Green, OH
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are seeking a customer-focused Call Center Specialist to support security-related operations in Ohio. This contract role is responsible for managing inbound communications, assisting with camera testing activities across multiple locations, and providing administrative support to ensure efficient service delivery. The ideal candidate is detail-oriented, service-driven, and comfortable using customer service systems while communicating effectively with both internal teams and external contacts. Based on general knowledge.Key Responsibilities<ul><li>Answer incoming calls and provide prompt, professional, and courteous support to customers and site contacts. Based on general knowledge.</li><li>Coordinate and document camera testing activities for multiple security locations. Based on general knowledge.</li><li>Maintain accurate records of customer interactions, update case information, and track follow-up actions within customer service systems. Based on general knowledge.</li><li>Communicate clearly with callers and internal team members to address inquiries and confirm testing progress and status. Based on general knowledge.</li><li>Perform routine administrative duties, including data entry, note-taking, and record maintenance. Based on general knowledge.</li><li>Support basic Ethernet troubleshooting by following established procedures and escalating issues as appropriate. Based on general knowledge.</li></ul>
2026-04-24T15:08:45Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills. Responsibilities:• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.• Manage return requests for quality review and follow product status through each stage of the process.• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.• Check product availability and related order information to support accurate request handling.• Communicate professionally with customers regarding service needs, request progress, and next steps.• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.
2026-04-22T15:58:45Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T22:44:08Z

Customer Service/Office Assistant

Enfield, CT
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Customer Service/ Office Assistant Opportunity We are partnering with a well-established distributor that has been in business for over 50 years and has seen revenues double over the past year, with continued growth projected in the coming years. This company offers strong tenure, stability, and an excellent opportunity to join a growing customer service team. Key Responsibilities:<ul><li>Create orders from incoming requests</li><li>Answer calls and assist customers with order management</li><li>Provide estimates as needed</li><li>Process orders </li><li>Prepare shipping, delivery, and billing paperwork</li><li>Process purchase orders for vendors </li><li>Ad hoc projects within the department- looking for a jack of all trades!</li></ul> Why Apply:<ul><li>Strong company stability and growth</li><li>Good benefits, tenured culture</li><li>Ideal for early birds — hours are typically 7:00 AM to 3:00/4:00 PM range.</li></ul> If interested, please apply today or send your resume to Kelsey.Ryan@roberthalf(.com)
2026-04-24T19:03:58Z

Customer Service Representative

New York, NY
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions for a real estate and property organization. This contract opportunity is ideal for someone who is comfortable managing a high volume of communications, maintaining accurate records, and delivering attentive service across phone and email channels. The position requires regular onsite attendance and offers the chance to contribute to both customer support and accounts receivable-related activities in a fast-paced environment. Responsibilities: • Manage incoming customer calls and emails, providing timely assistance and resolving questions with an attentive approach. • Place outbound calls as needed to follow up on inquiries, payment-related matters, and service requests. • Enter and update customer, order, and account information accurately within internal systems and spreadsheets. • Coordinate appointments and schedule-related communication to support efficient service delivery. • Assist with accounts receivable support tasks, including documenting customer interactions and tracking payment issues. • Use Microsoft Office tools, especially Excel and Word, to maintain records, prepare reports, and organize daily work. • Support property-related customer service activities while ensuring details are recorded clearly and consistently. • Collaborate with internal team members and leadership to address service concerns and keep workflows moving effectively.
2026-04-21T14:44:30Z

Customer Service Representative

Grand Rapids, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a machinery manufacturing organization in Grand Rapids, Michigan. This Long-term Contract position is ideal for someone who enjoys helping customers, communicating clearly, and working in a busy, service-driven environment. The role focuses on delivering responsive support, handling correspondence accurately, and contributing to strong client relationships through thoughtful service and product awareness. Responsibilities: • Respond to customer questions and service requests by phone, email, and written correspondence with professionalism and accuracy. • Build positive relationships with customers by providing timely updates, clear information, and courteous support throughout each interaction. • Identify opportunities to recommend additional products or services that align with customer needs and support broader business growth. • Research and resolve more complex service issues by gathering details, reviewing records, and coordinating with internal teams when needed. • Maintain organized and accurate customer information while documenting interactions across office and customer management systems. • Manage multiple tasks and priorities in a fast-paced setting while meeting service expectations and response timelines. • Collaborate with colleagues and cross-functional partners to ensure customer concerns are addressed efficiently and completely.
2026-04-23T20:33:48Z

Inside sales client support

Shirley, MA
onsite
Permanent / Full Time
52000.00 - 60000.00 USD / Yearly
We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication. Responsibilities:• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities. **For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **
2026-04-23T12:08:43Z

Customer Service Representative

West Covina, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment. Responsibilities: • Respond to incoming member and customer calls with professionalism, empathy, and clear communication. • Place outbound calls as needed to follow up on service questions, confirm information, or provide updates. • Enter and maintain accurate records in internal systems while ensuring details are complete and up to date. • Support member service activities for the majority of the workday, delivering timely and courteous assistance. • Explain available services, address concerns, and guide customers toward appropriate resolutions. • Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality. • Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks. • Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
2026-04-22T17:08:42Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-04-20T15:23:52Z

Customer Service Representative I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 18.00 USD / Hourly
We are looking for a Customer Service Representative I to support a local government team in Baltimore, Maryland. This is a Contract position focused on assisting callers, handling high-volume inbound inquiries, and providing accurate information with professionalism and efficiency. The ideal candidate brings prior call center or customer service experience, strong data entry ability, and a dependable approach to serving the public. Responsibilities: • Respond to incoming calls from community members and provide clear, courteous assistance in a fast-paced call center setting. • Record customer interactions accurately in the appropriate systems while maintaining attention to detail and data quality. • Address questions, resolve routine service issues, and direct more complex concerns to the appropriate department when needed. • Manage a consistent daily call volume while meeting service expectations for timeliness, accuracy, and professionalism. • Update internal records and enter required information promptly to support case tracking and follow-up activities. • Communicate with callers in a respectful and service-oriented manner that reflects the standards of a public sector organization. • Support assigned schedules and coverage needs for the duration of the engagement. • Maintain confidentiality and follow department procedures when handling sensitive information.
2026-04-29T14:04:05Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-09T15:58:44Z

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