<p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
We are looking for an experienced and dependable OSA (Reception) to support daily office services operations for a client site in New York, New York. This is a Contract position that combines front-desk support with copy, scanning, mail, and general back-office coordination in a corporate environment. The ideal candidate brings strong customer service instincts, handles time-sensitive requests with care, and maintains accuracy while working across multiple service areas.<br><br>Responsibilities:<br>• Manage reception coverage by greeting visitors, answering multi-line phone calls, and directing inquiries with courtesy and efficiency.<br>• Process incoming and outgoing mail, packages, and internal deliveries while maintaining accurate service records and tracking information.<br>• Complete copy, print, scan, and document production requests by reviewing instructions carefully and preparing work according to established service standards.<br>• Confirm that all job requests are properly documented before starting assignments and organize tasks based on urgency and committed turnaround times.<br>• Monitor workflow throughout the day, communicate promptly about changing priorities or deadlines, and escalate issues when additional support is needed.<br>• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.<br>• Check finished work for quality, accuracy, and completeness, and contribute to maintaining high service standards across the team.<br>• Handle confidential materials with discretion and follow both company and client-site procedures for security, safety, and appropriate conduct.<br>• Support additional office services needs such as intake, hospitality, facilities coordination, or audio/visual assistance as business demands require.
<p>Looking for extra income without committing to a full-time schedule? We are seeking a dependable and detail-oriented administrative professional to provide occasional office coverage when team members are out of the office. This is an excellent opportunity for someone who enjoys office environments, values flexibility, and is comfortable working independently during slower periods.</p><p><br></p><p>What You'll Be Doing:</p><ul><li>Scan invoices and maintain organized digital records for the accounting team</li><li>Enter data accurately into internal systems</li><li>Provide general administrative support to keep the office running smoothly</li><li>Assist with project coordination, task tracking, and document preparation</li><li>Answer incoming phone calls and greet visitors professionally</li><li>Support the team during operational transitions and software implementation activities</li><li>Handle routine clerical duties including filing, correspondence, and document management</li></ul><p>Why This Opportunity?</p><ul><li>Flexible, as-needed scheduling</li><li>Great for retirees, part-time workers, parents returning to the workforce, or professionals seeking supplemental income</li><li>Opportunity to gain experience with a respected local organization</li><li>Friendly office environment with a manageable workload</li><li>Meaningful work that helps keep business operations running smoothly during employee absences</li></ul><p>If you enjoy supporting a team, staying organized, and appreciate a role that offers both flexibility and work-life balance, we'd love to hear from you. Apply today to be considered for upcoming coverage needs in the South Pittsburg area.</p>
<p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You'll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
We are looking for an Office Services Associate to support daily administrative operations for a client site. This is a contract position focused on delivering dependable copy, mail, scanning, reception, and office support services in a fast-paced, detail-oriented environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive requests with accuracy and care.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing instructions, confirming required details, and tracking assignments through established logs.<br>• Provide day-to-day support for copying, scanning, digital document handling, mail distribution, and intake activities while following site procedures.<br>• Organize work based on urgency and service commitments to ensure completed materials are processed and delivered on schedule.<br>• Communicate proactively with clients and leadership regarding job status, turnaround expectations, and any issues that could affect deadlines.<br>• Perform basic troubleshooting on office equipment and restock paper, toner, and other supplies to keep operations running smoothly.<br>• Check completed work for accuracy and presentation quality, including reviewing your own output and assisting with quality control for team deliverables.<br>• Support additional front-of-house and workplace services such as hospitality, reception, audio/visual coordination, and multi-line phone coverage as needed.<br>• Handle confidential documents with discretion and follow company and client policies related to security, compliance, and daily operations.<br>• Lift and move materials weighing up to 50 pounds as part of mailroom, copy, and document production responsibilities.
We are looking for an Office Services Associate (Supervisor) to support daily back-office operations for a client site. This is a Contract position focused on document production, mail handling, and related administrative services in a detail-oriented, fast-paced environment. The role also contributes to front-of-house and workplace support needs, including reception, hospitality, facilities, and audio/visual assistance as business demands require. Success in this position calls for strong customer service, sound judgment, and the ability to manage time-sensitive work with accuracy and discretion.<br><br>Responsibilities:<br>• Maintain accurate service records and confirm all work requests are complete before production begins.<br>• Carry out copy, scanning, mail distribution, and intake activities by following established operational guidelines.<br>• Organize assignments in the correct sequence to keep turnaround times on track and support changing business priorities.<br>• Coordinate with clients and leadership regarding deadlines, special instructions, and any issues that may affect delivery.<br>• Complete, route, and deliver work within agreed service levels while maintaining a high standard of quality.<br>• Resolve routine equipment issues and escalate more complex problems when additional support is needed.<br>• Perform quality checks on completed work, including reviewing output produced by teammates when required.<br>• Replenish paper, toner, and other supplies for office equipment and use materials responsibly to minimize waste.<br>• Follow company and client workplace policies while supporting a safe, detail-oriented service environment.
We are looking for a detail-oriented Receptionist to support daily front desk operations for a service-focused organization. This contract-to-permanent opportunity is ideal for someone who brings strong communication skills, a proactive work style, and an experienced approach to customer interaction. The right candidate will confidently manage incoming calls, welcome visitors, and keep administrative tasks organized while helping create a positive first impression for the office.<br><br><br><br>Responsibilities:<br><br>• Greet guests, clients, and team members in a courteous and attentive manner while maintaining an organized front office environment.<br><br>• Answer and route incoming calls across a multi-line phone system, ensuring messages are accurate and delivered promptly.<br><br>• Provide day-to-day administrative support such as scheduling, data entry, filing, and document preparation.<br><br>• Use Microsoft Word, Excel, and Outlook to manage correspondence, maintain records, and support office communication.<br><br>• Respond to routine questions from visitors and callers with a high level of customer service and care.<br><br>• Monitor front desk activity and help ensure office procedures are followed efficiently throughout the day.<br><br>• Coordinate incoming and outgoing mail, packages, and other general office materials as needed.
We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site. This is a Contract position focused on copy, scanning, mail handling, and related office support services in a detail-oriented, fast-paced environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive requests with accuracy and care.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing work details, confirming instructions, and maintaining accurate service logs.<br>• Complete high-volume copying, scanning, document intake, and mailroom tasks in line with site procedures and client expectations.<br>• Organize assignments by urgency and deadline to ensure materials are processed and delivered on schedule.<br>• Communicate proactively with clients and leadership regarding job status, special handling needs, or timing concerns.<br>• Perform basic troubleshooting on copiers, scanners, and related equipment, escalating issues when additional support is needed.<br>• Conduct quality checks on finished work to ensure accuracy, completeness, and clear presentation.<br>• Replenish paper, toner, and other production supplies while helping maintain efficient equipment readiness.<br>• Handle confidential documents with discretion and follow company and client policies at all times.<br>• Support additional office functions such as reception, hospitality, facilities, or audio/visual coordination as business needs require.
We are looking for an Office Services Associate (Repro) to support daily document production and office services operations for a client site. This is a Contract position focused on copy, scanning, mail, and intake activities, while also assisting with related front-of-house and workplace support needs as required. The ideal candidate brings strong customer service, sound judgment, and the ability to manage time-sensitive requests in a fast-paced, detail-focused environment.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing instructions, confirming job details, and recording work accurately before production begins.<br>• Complete high-volume reprographics, scanning, mail handling, and document intake tasks in line with established service expectations and site procedures.<br>• Sequence assignments effectively to keep production moving smoothly and ensure materials are processed, finished, and delivered on schedule.<br>• Communicate promptly with clients and leadership regarding priorities, turnaround times, and any issues that could affect deadlines.<br>• Perform basic troubleshooting on copiers, scanners, and related equipment, escalating more complex problems when necessary.<br>• Inspect completed work for accuracy and presentation, while helping maintain quality standards across team output.<br>• Replenish paper, toner, and other supplies, and operate equipment responsibly to minimize waste and support efficient service delivery.<br>• Assist with physically moving boxes, files, and production materials as needed, including lifting items up to 50 pounds on a regular basis.
<p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We're seeking a contract Client Services & Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul>
<p>We are looking for a detail-oriented Office Services Support Clerk to provide administrative and document support for a local government office in Baltimore, Maryland. This position is ideal for someone who is organized, dependable, and comfortable handling scanning, records preparation, and routine clerical work in a structured office setting. The person in this role will support daily office services activities while helping maintain accurate file organization, document security, and efficient records handling.</p><p><br></p><p>Responsibilities:</p><p>• Operate computer-based scanning tools and standard Microsoft Office applications to complete day-to-day office support tasks.</p><p>• Organize documents for digital capture, ensuring files are sorted, labeled, and ready for scanning and archiving.</p><p>• Build and update Excel trackers to support file indexing, record lookup, and inventory accuracy.</p><p>• Process scanned materials according to established retention guidelines, including proper recycling or disposal when authorized.</p><p>• Safeguard sensitive records by handling documents with discretion and following confidentiality expectations at all times.</p><p>• Communicate professionally with coworkers, managers, and members of the public to support smooth office operations.</p><p>• Carry out general clerical duties such as filing, document handling, and other administrative assignments as needed.</p><p>• Follow detailed instructions and established procedures while working independently and contributing to team priorities.</p>
We are looking for a Customer Experience Specialist to support a fast-paced retail environment by delivering attentive service and resolving customer needs with care. This Long-term Contract position is based in Lyndhurst, New Jersey, and is ideal for someone who enjoys balancing order support, customer communication, and problem-solving throughout the day. The person in this role will help create a positive customer journey by managing inquiries, addressing product and delivery concerns, and coordinating effective solutions.<br><br>Responsibilities:<br>• Manage incoming customer orders accurately and ensure requests are processed in a timely manner.<br>• Investigate purchase-related questions by reviewing order details and providing clear updates to customers.<br>• Track shipping activity, communicate delivery information, and follow through on open issues until resolution.<br>• Support return requests and partner with customers to address product quality concerns professionally.<br>• Respond to customer inquiries across phone and email channels while maintaining a high standard of service.<br>• Handle a steady volume of interactions efficiently, balancing multiple priorities in a fast-moving setting.
<p>We are looking for a welcoming Receptionist to serve as the first point of contact for visitors and callers in our office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive first impression while keeping daily front desk operations running smoothly. The right candidate will bring strong communication skills, a service-oriented approach, and the ability to balance administrative tasks in a detail-oriented office environment. Must speak English & Creole. </p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and clients with care, identify the reason for each visit, and guide them to the appropriate contact or area.</p><p>• Manage the front desk experience by overseeing visitor check-ins, maintaining reception procedures, and supporting a secure and orderly arrival process.</p><p>• Answer and route calls through a multi-line phone system while providing courteous and efficient assistance to internal and external contacts.</p><p>• Keep the reception area neat, presentable, and well supplied to reflect an organized company image at all times.</p><p>• Provide administrative assistance such as coordinating appointments, supporting meeting logistics, and handling routine clerical tasks.</p><p>• Prepare, update, and maintain records through accurate data entry, document filing, and organized file management.</p><p>• Respond to email inquiries and support day-to-day office communication using standard business software.</p><p>• Assist with scheduling needs and other office support activities as needed to help maintain smooth daily operations.</p>
We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation.<br><br>Responsibilities:<br>• Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties.<br>• Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams.<br>• Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines.<br>• Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts.<br>• Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle.<br>• Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms.<br>• Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization.<br>• Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes.<br>• Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information.<br>• Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
We are looking for a detail-oriented SR. Office Services Associate to join our team in a Contract position. This role supports daily office operations with a strong focus on front-of-house service, print and copy production, mail handling, and document intake in a corporate environment. The ideal candidate brings a customer-first mindset, stays organized under pressure, and can manage multiple service requests while maintaining accuracy and confidentiality.<br><br>Responsibilities:<br>• Provide front desk and front-of-house support by assisting visitors, employees, and clients with responsiveness.<br>• Process print, copy, scanning, and document intake requests in accordance with established service procedures and quality expectations.<br>• Handle incoming and outgoing mail services, ensuring timely sorting, distribution, and delivery of materials.<br>• Review service requests and job instructions for completeness before starting work to reduce delays and errors.<br>• Track assignments through appropriate logs and maintain accurate records for office services activity.<br>• Organize daily tasks by urgency and service deadlines, escalating concerns when timing or job requirements may be impacted.<br>• Perform routine quality checks on completed work and help maintain high standards across team output.<br>• Replenish paper, toner, and other supplies, and resolve basic equipment issues to keep operations running smoothly.<br>• Follow client-site policies and internal service standards while using materials and equipment efficiently and safely.
<p><strong>Collections Specialist - B2B</strong></p><p><strong>Great culture and work / life balance</strong></p><p><strong>Company in growth mode </strong></p><p><strong>Base salary plus OT </strong></p><p><strong>This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client </strong></p><p><br></p><p>We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.</p><p>• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.</p><p>• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.</p><p>• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.</p><p>• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.</p><p>• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.</p><p>• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.</p><p>• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed.</p><p><br></p><p>Benefits include insurance, 401K, vacation, holiday pay and more</p>
We are looking for an Office Services Associate to support daily document production, mail handling, and related back-office operations for a client site in Miami, Florida. This is a Contract position suited for someone who thrives in a fast-paced, detail-oriented setting and takes pride in delivering accurate, timely service. The role also provides cross-functional support across office operations, including intake, hospitality, reception, facilities, and basic audio/visual assistance as needed.<br><br>Responsibilities:<br>• Maintain accurate records and tracking logs for incoming assignments and completed office services work.<br>• Review service requests for completeness before starting projects to ensure instructions, timing, and output expectations are clear.<br>• Handle copy, scanning, document intake, and mailroom tasks in accordance with site procedures and service standards.<br>• Sequence assignments effectively so urgent and deadline-driven work is processed in the correct order.<br>• Coordinate with clients and leadership when priorities shift, deadlines are at risk, or clarification is needed on a request.<br>• Deliver completed work within established turnaround times for acceptance, production, and distribution.<br>• Resolve routine copier, scanner, and mail equipment issues and escalate more complex problems when necessary.<br>• Replenish paper, toner, and other production materials while using supplies responsibly and efficiently.<br>• Perform quality checks on finished output to confirm accuracy, presentation, and completeness.<br>• Support a physically active work environment by standing for extended periods and moving materials weighing up to 50 pounds as part of daily operations.
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Advisor</p><p>📍 San Francisco, CA (Hybrid)</p><p>🏢 Collaborative Wealth Management Firm</p><p>💰 Competitive Base + Bonus + Great Benefits</p><p><br></p><p>Anisa is partnering with a highly respected wealth management firm is seeking a <strong>Client Advisor</strong> to join its close-knit Bay Area team. This is an exceptional opportunity for a financial planning professional who enjoys partnering with clients on complex financial decisions while working alongside experienced investment professionals in a highly collaborative environment. This team embraces a shared-client philosophy. Advisors, planners, portfolio managers, and support staff work together to deliver an outstanding client experience while supporting one another's growth and success.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><ul><li>Develop comprehensive financial plans tailored to the evolving needs of high-net-worth individuals and families</li><li>Partner closely with investment professionals to deliver holistic wealth management solutions</li><li>Guide clients through retirement, tax, estate, cash flow, charitable giving, and other planning considerations</li><li>Present planning strategies and recommendations in a clear, client-friendly manner</li><li>Participate in client meetings and serve as a trusted resource throughout the planning process</li><li>Help monitor and update financial plans as circumstances and goals evolve</li><li>Build strong relationships through proactive service and thoughtful advice</li><li>Support business development efforts through referrals, networking opportunities, and prospect meetings</li></ul><p>If you're a planning-focused wealth management professional seeking a highly collaborative environment with strong growth potential, we'd love to connect.</p><p><br></p><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.</p><p>• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.</p><p>• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.</p><p>• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.</p><p>• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.</p><p>• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.</p><p>• Respond to external credit inquiries and provide accurate account reference information in line with company standards.</p><p>• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.</p><p>• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** </u></em></strong></p><p><strong><em><u>THIS ROLE IS 100% IN OFFICE M-F 8-5</u></em></strong></p>
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a Contract position based in Miami, Florida. This role serves as the first point of contact for guests, clients, and employees, helping create a welcoming and well-organized office experience. The ideal candidate is organized, service-driven, and comfortable managing multiple priorities in a fast-paced corporate environment.<br><br>Responsibilities:<br>• Welcome guests and visitors in a courteous manner, provide direction upon arrival, and alert internal staff when their guests have checked in.<br>• Manage incoming calls and communications, routing inquiries to the appropriate team members, departments, or contacts as needed.<br>• Coordinate reservations for conference rooms, visitor offices, and related meeting needs through scheduling tools and office calendars.<br>• Support meeting logistics by arranging catering, confirming order accuracy, and ensuring deliveries arrive on schedule.<br>• Help visitors and internal teams identify suitable meeting spaces or alternative arrangements when scheduling conflicts arise.<br>• Perform administrative support tasks such as processing expense-related documentation, maintaining records, and assisting with special assignments.<br>• Issue and track visitor access cards and parking validations while keeping accurate usage logs and related documentation.<br>• Handle confidential information with discretion and follow office procedures to maintain accuracy and compliance.
<p>We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.</p><p>• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.</p><p>• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.</p><p>• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.</p><p>• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.</p><p>• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.</p><p>• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.</p><p>• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.</p><p>• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.</p><p>• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.</p>
We are looking for an experienced and service-focused Receptionist to support daily front desk operations in New York, New York. This Long-term Contract position is ideal for someone who creates a welcoming first impression, communicates confidently with visitors and internal teams, and stays organized in a fast-moving office environment. The role combines client-facing reception support with scheduling, coordination, and light administrative responsibilities while handling information with discretion.<br><br>Responsibilities:<br>• Welcome guests and clients in a courteous, attentive manner and direct them appropriately upon arrival.<br>• Coordinate with team members, managers, and departments to announce visitors and support smooth communication throughout the office.<br>• Schedule meeting spaces, visitor offices, and related services through calendars and reservation platforms.<br>• Help resolve rooming or resource conflicts by identifying practical alternatives and working with involved parties to meet business needs.<br>• Arrange food and beverage orders for meetings and events, ensuring deliveries are accurate and arrive as expected.<br>• Support day-to-day administrative tasks such as processing expense-related items, assisting with special assignments, and maintaining organized records.<br>• Safeguard confidential materials and manage sensitive information with a high level of discretion.<br>• Issue and track visitor access cards and parking validations while maintaining accurate logs and related documentation.
<p>We are looking for a detail-oriented Medical Collections Representative to support hospital claim denial recovery efforts for a healthcare-focused team. This Long-term Contract opportunity is based in Minneapolis, Minnesota, and will focus on resolving denied, short-paid, and unpaid claims across a wide range of payer types. The person in this role will help reduce aging inventory by investigating claim issues, applying payer and contract knowledge, and driving timely follow-up on outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers.</p><p>• Review claim status and supporting documentation to identify the cause of non-payment and determine appropriate next steps.</p><p>• Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts.</p><p>• Apply healthcare collection regulations and compliance standards when managing account activity and recovery efforts.</p><p>• Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies.</p><p>• Document account actions thoroughly in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans.</p><p>• Prioritize assigned inventory effectively to address backlog volumes and meet productivity expectations.</p><p>• Collaborate with team members and internal stakeholders to escalate complex accounts and support overall denial recovery goals.</p>
We are looking for a Receptionist to support daily front-desk and administrative operations for a Contract position based in California. This role is ideal for someone who is organized, detail-oriented, and comfortable handling high-volume data entry while serving as a welcoming first point of contact. The position blends clerical accuracy with customer-facing responsibilities and requires strong attention to detail throughout the workday.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming calls, and direct inquiries to the appropriate departments in a courteous and efficient manner.<br>• Enter, update, and verify information in company databases and records with a high level of accuracy.<br>• Maintain organized files, logs, and documentation to support smooth office operations.<br>• Schedule appointments, manage front-desk communications, and assist with routine administrative coordination.<br>• Review submitted information for completeness and follow up on missing or inconsistent details when needed.<br>• Support office workflows by preparing documents, handling correspondence, and performing general clerical tasks.<br>• Monitor data quality by checking records for errors and making timely corrections.<br>• Assist with changes to internal processes or systems by accurately transferring and updating records as required.