<p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p> </p><p><strong>Duration:</strong> Long-term contract</p><p><strong>Location:</strong> 100% Onsite in Bellevue, Washington</p><p><strong>Schedule:</strong> Monday-Friday (8AM-5PM)</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets (typically < 30 minutes).</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
<p>We are looking for an experienced Senior Financial Reporting Analyst to join our Investment Accounting team in Bellevue, Washington. This position is essential for managing the full accounting, reporting, and analysis cycle of mortgage loan investments, including both commercial and residential portfolios. The role requires strong expertise in financial accuracy, compliance, and timely reporting while collaborating with various teams such as portfolio management, treasury, and external auditors.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete accounting and reporting processes for commercial and residential mortgage loan investments.</p><p>• Ensure compliance with applicable regulatory standards and deliver accurate financial data.</p><p>• Collaborate with cross-functional teams, including portfolio management, treasury, operations, and external auditors.</p><p>• Conduct technical accounting research and provide insights to support decision-making.</p><p>• Participate in monthly accounting close activities, ensuring timely and accurate reporting.</p><p>• Review journal entries and workpapers prepared by other team members to ensure consistency and accuracy.</p><p>• Identify opportunities for process improvements and lead initiatives to enhance efficiency.</p><p>• Support various projects and provide expertise in mortgage loan investment analysis.</p><p>• Perform account reconciliations and resolve discrepancies where necessary.</p><p>• Act as a subject matter expert for mortgage loan investments within the organization.</p><p><br></p><p>The salary range for this position is $90,000 to $110,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>Short/Long Term Disability</p><p>401k with match</p><p>2-3 weeks vacation + 7 Flex days</p><p>10 paid holidays</p><p>5 days sick time</p><p><br></p>
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Bellevue, Washington. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues efficiently while maintaining a positive attitude</li><li>Document customer interactions and update account information</li><li>Collaborate with internal teams to ensure timely resolution of concerns</li><li>Provide product or service information clearly and accurately</li><li>Follow up with customers to ensure satisfaction and issue closure</li><li>Maintain knowledge of company policies and procedures</li><li>Support special projects and administrative tasks as needed</li></ul><p><br></p>
<p>Robert Half is partnering with our client in search of a <strong>Content Operations Coordinator</strong> to support the transformation and optimization of a large-scale content portfolio. The ideal candidate will bring strong experience managing and structuring digital content within enterprise content management systems, helping to evolve how content is created, stored, and delivered across platforms and channels.</p><p><br></p><p><strong>Location</strong>: Bellevue, WA (Onsite)</p><p><strong>Pay Rate</strong>: $35-39/hour (W2)</p><p><strong>Contract Duratio</strong>n: 3 months</p><p><strong>Hours</strong>: 40 hours/week</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Content Operations Coordinator will play a key role in modernizing content operations — transforming existing long-form, static content into modular, reusable assets designed for omnichannel and AI-enabled experiences. This role requires a keen eye for detail, a systems-thinking mindset, and hands-on experience working within content management tools such as Adobe Experience Manager, Contentful, or WordPress.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong><em>Content Structure & Migration: </em></strong>Transform existing content into reusable, “headless” structures by breaking long-form materials into modular components and migrating content from multiple systems.</li><li><strong><em>Metadata & Taxonomy Management:</em></strong> Ensure consistent tagging and metadata alignment to improve searchability and enable cross-channel content reuse.</li><li><strong><em>Content Optimization: </em></strong>Identify opportunities to reduce redundancies and streamline content operations, minimizing manual maintenance across systems.</li><li><strong><em>Content Editing & Quality Assurance: </em></strong>Review and edit written materials for clarity, accuracy, tone, and adherence to established style and brand guidelines.</li><li><strong><em>Operational Excellence:</em></strong> Maintain high-quality standards across all content types by conducting audits, monitoring data integrity, and driving continuous improvement.</li><li><strong><em>Collaboration & Communication:</em></strong> Partner with content strategists, UX teams, and project managers to align content workflows and support ongoing platform and process enhancements.</li></ul><p><br></p><p><strong>About the Client:</strong></p><p>Our client is a global leader in technology and innovation, dedicated to building intuitive, customer-centric experiences across digital and physical touchpoints. This role is ideal for a content professional who thrives in a fast-paced, data-informed environment and is eager to contribute to the evolution of intelligent content ecosystems.</p>
