<p>We are seeking a solutions-driven Customer Service Representative to support our operations in Bellevue, WA. In this contract role, the Customer Service Representative will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. The ideal candidate is a skilled communicator who thrives on helping others and delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and helpful manner.</li><li>Provide accurate information about products, services, policies, and troubleshooting steps as needed.</li><li>Resolve customer complaints and concerns by identifying solutions and ensuring customer satisfaction.</li><li>Log and maintain customer interactions and case records in customer relationship management (CRM) systems.</li><li>Escalate unresolved issues to the appropriate team members or departments as necessary.</li><li>Follow company policies and procedures to meet customer service standards and expectations.</li><li>Assist with account management tasks, such as updating contact information and processing service requests.</li><li>Collaborate with internal teams to ensure seamless communication and execution of customer solutions.</li><li>Stay updated on product knowledge, system changes, and service protocols to provide accurate support.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract basis. In this role, you will manage customer inquiries, process orders, and ensure seamless coordination with the shipping team. This position is based in Lynnwood, Washington, within the chemicals manufacturing industry.<br><br>Responsibilities:<br>• Process incoming customer orders with accuracy and efficiency using the designated system.<br>• Review orders for any inconsistencies or special requirements before sending them for fulfillment.<br>• Collaborate with the shipping department to ensure timely and accurate order dispatch.<br>• Respond to customer inquiries via phone and email, providing prompt and attentive assistance.<br>• Maintain organized records of orders and correspondence for easy reference.<br>• Assist in general administrative tasks to support the customer service team.<br>• Identify and address potential issues in the order process and propose solutions.<br>• Schedule appointments and coordinate follow-ups with customers as needed.<br>• Utilize Microsoft Excel and Word for data entry and report preparation.
We are looking for a dedicated Customer Service Representative to join our team in Renton, Washington. In this role, you will provide essential support to consumers by handling inquiries, troubleshooting billing issues, and processing payments. This is a Contract-to-Permanent position that offers opportunities for growth and development in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls from consumers, averaging 20-30 calls per day, with higher volumes during specific times of the month.<br>• Process payments and assist with electronic billing inquiries to ensure timely account management.<br>• Verify consumer insurance details and enroll individuals in appropriate payment plans.<br>• Identify and resolve billing discrepancies, especially related to delayed payments.<br>• Provide general troubleshooting support for platform-related issues and account access.<br>• Act as a liaison between consumers and pharmacies, addressing account questions and resolving concerns.<br>• Maintain accurate records of consumer interactions and account updates.<br>• Deliver exceptional customer service with a focus on empathy and attention to detail.<br>• Support monthly statement processing, managing higher call volumes during peak periods.<br>• Collaborate with team members and leadership to improve processes and consumer satisfaction.
<p>We are looking for a Customer Success Specialist to join our team in Federal Way, Washington. This is a long-term contract position that requires a proactive and detail-oriented individual capable of managing multiple priorities in a fast-paced environment. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a focus on accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer service tasks, including responding to inquiries and resolving issues</p><p>• Prepare and copy data ensuring accuracy and timely submission.</p><p>• Enter applications and funding files into proprietary systems with precision and attention to detail.</p><p>• Manage high-volume data entry tasks with a focus on accuracy and efficiency</p><p>• Manage the applications of loans, ensuring accurate csutomer information.</p><p>• Perform front desk duties such as welcoming guests, handling mail and packages, and buzzing in visitors.</p><p>• Call customers to gather incomplete or additional information for loan processing.</p><p>• Maintain high-volume data entry accuracy and meet daily goals for loan application processing.</p><p>• Utilize Microsoft Office Suite, including Word, Excel, and Outlook, to execute tasks efficiently.</p><p>• Collaborate with peers to ensure all necessary information is collected and processed.</p><p>• Adapt to changing priorities and balance multiple tasks effectively.</p><p>• Perform filing duties, ensuring all records are accurately maintained and up-to-date</p><p>• Handle conventional and FHA loans, ensuring all procedures and regulations are followed</p><p>• Work independently on assigned projects, showcasing the ability to follow through with tasks.</p><p>• Follow up with team members to confirm the completion of assigned tasks.</p>
<p>We are seeking a welcoming Front Desk Coordinator to manage front desk operations in Kirkland, WA and act as the first point of contact for visitors and clients. In this contract role, the Receptionist will ensure smooth day-to-day operations while providing excellent customer service and administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, visitors, and employees in a friendly and approachable manner.</li><li>Answer and direct incoming phone calls, taking messages and providing information as needed.</li><li>Manage the front desk area, keeping it organized, clean, and stocked with necessary materials.</li><li>Respond to inquiries via phone, email, or in-person and direct them to the appropriate departments.</li><li>Maintain appointment calendars and assist with scheduling meetings.</li><li>Process incoming and outgoing mail, including courier services, and coordinate deliveries.</li><li>Provide general administrative support, such as data entry, filing, and record maintenance.</li><li>Assist in the preparation of documents and correspondence as directed.</li><li>Ensure visitors adhere to office security policies, including check-ins and badge distribution.</li></ul>
We are looking for a Collections Specialist to join our team in Puyallup, Washington. This long-term contract position is ideal for someone who is detail-oriented and excels at customer service and account management. The role requires handling a variety of collections and credit-related tasks while maintaining a high level of efficiency in challenging situations.<br><br>Responsibilities:<br>• Provide comprehensive support for collections functions, including assisting credit operations when necessary.<br>• Address customer inquiries related to account balances and payment processing, including credit card transactions.<br>• Process payments accurately and maintain detailed records using data entry tools.<br>• Resolve customer concerns by providing invoices, account statements, and updated account information.<br>• Respond to customer calls regarding payment discrepancies, missing credits, or account holds.<br>• Identify and resolve account issues, including setting up new customer cash accounts as required.<br>• Perform clerical duties such as distributing mail and processing resale permits.<br>• Send necessary documentation to customers, including W9 forms and organizational information.<br>• Update account statuses and manage administrative tasks, such as placing accounts on hold.<br>• Handle customer interactions with professionalism, including de-escalating conflicts with empathy and efficiency.
<p>Job Title: Office Assistant</p><p>Location: Seattle, WA</p><p>Start Date: ASAP</p><p>Pay: $22/hour</p><p>Schedule: M-F 8:30am - 5:30pm</p><p>Duration: 3-month contract with potential to become permanent based on performance</p><p><br></p><p><strong>About the Role:</strong></p><p>We’re looking for a reliable and experienced Office Assistant to join our team in our brand-new Seattle office, opening on September 8th. This is a great opportunity for someone with strong reprographics experience who enjoys a dynamic and independent work environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong><em><u>Reprographics</u></em></strong> – 75%Operate HP and Xerox multifunction devices</p><p>Manage print jobs, duplications, tab creation, and related copy room tasks</p><p><br></p><p><strong><em><u>Hospitality</u></em></strong> – 25%Set up and clean conference rooms</p><p>Maintain cleanliness of shared spaces and common areas</p><p><br></p><p><strong>Mail Services</strong></p><p>Handle incoming deliveries and coordinate outgoing shipments (FedEx)No digital mail responsibilities</p><p><br></p><p><strong>Workspace Coverage</strong></p><p>Responsible for maintaining services on one floor</p><p>No reception coverage required</p><p><br></p><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Tukwila, Washington. This is a long-term contract position where you will play a key role in creating a welcoming environment for visitors and providing essential administrative support to the office. The ideal candidate is highly organized, approachable, and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Serve as the first point of contact by answering, screening, and transferring incoming calls with professionalism.<br>• Greet and guide visitors and customers, ensuring they feel welcomed and supported.<br>• Perform administrative tasks such as sorting mail, data entry, filing, and scanning documents.<br>• Prepare envelopes and handle mailing processes as needed.<br>• Monitor and maintain office supplies, kitchen inventory, and snack stock, including occasional Costco runs.<br>• Restock and service office equipment like copiers, printers, and dishwashers.<br>• Assist in organizing and executing meetings, employee events, and celebrations, including coordinating catering orders.<br>• Draft and edit correspondence, such as letters and summaries, with attention to detail.<br>• Conduct basic online research to support office activities and special projects.<br>• Maintain spreadsheets and manage mail distribution while supporting ad-hoc administrative tasks.
<p>We are looking for a highly organized and personable Receptionist to join our team on a contract basis in Redmond, WA. This role involves creating a welcoming environment for visitors while providing essential administrative support. The ideal candidate will excel in customer service and communication, ensuring smooth front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and check in visitors upon arrival, ensuring proper registration and adherence to site protocols.</p><p>• Issue visitor badges using the designated system to maintain secure and organized access.</p><p>• Provide assistance to guests by responding to inquiries, offering directions, and addressing general needs.</p><p>• Perform administrative tasks such as data entry, record keeping, and maintaining logs related to visitor activity.</p><p>• Answer inbound calls with attention to detail, directing them to appropriate personnel as needed.</p><p>• Coordinate meeting room setups and ensure the front desk area remains organized and presentable.</p><p>• Maintain a detail-oriented approach while representing the company to guests and visitors.</p><p>• Monitor and enforce security protocols to maintain a safe environment.</p><p>• Utilize basic computer functions and Microsoft tools to support daily operations.</p>
