<p><strong>Job Summary:</strong></p><p>We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to services, accounts, or requests</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Coordinate with internal teams to address and escalate concerns as needed</li><li>Maintain detailed records of customer interactions and follow-ups</li><li>Support additional administrative or clerical tasks as assigned</li></ul><p><br></p>