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16 results for Help Desk in Seattle, WA

Help Desk/Desktop Support Analyst
  • Seattle, WA
  • onsite
  • Temporary
  • 33.00 - 37.00 USD / Hourly
  • <p>Robert Half is seeking a <strong>Helpdesk Technician</strong> to support a <strong>legal services</strong> organization based in <strong>Seattle, Washington</strong>. This role involves stabilizing day-to-day IT operations while the firm’s internal IT resource is out on extended leave, including Microsoft 365 administration, user provisioning, workstation setup, vendor coordination, and supporting an upcoming document management system rollout. The position is <strong>onsite</strong>, that is a <strong>3-month contract</strong> opportunity with <strong>potential to extend</strong>. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p> Schedule: Monday–Friday, 40 hours per week</p><p> Duration: 3-month contract</p><p> Location: Downtown Seattle (100% onsite)</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide onsite helpdesk support for a 50+ user professional services environment</li><li>Administer Microsoft 365 accounts, including user setup, modifications, and deactivations</li><li>Manage hosted Exchange (Intermedia) accounts and troubleshoot email/calendar integration issues</li><li>Configure workstations, laptops, printers, and peripheral devices</li><li>Set up DUO MFA and remote access for hybrid users</li><li>Troubleshoot practice management software and Outlook calendaring issues</li><li>Coordinate escalations with third-party infrastructure/vendor support teams</li><li>Assist with document management system rollout and end-user support</li><li>Develop and document internal IT processes and onboarding checklists</li><li>Support hardware/software rollouts and office build-out coordination</li></ul><p><br></p>
  • 2026-02-13T22:38:43Z
Service Desk Technician
  • Seattle, WA
  • remote
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users.</p><p><br></p><p><strong>Duration:</strong> Long-term contract </p><p><strong>Pay rate:</strong> up $35/hourly </p><p><strong>Location:</strong> 100% Remote – working in CST or EST hours</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Service Desk support to end users, delivering timely and high-quality technical assistance</li><li>Support SaaS-based applications with a strong focus on Microsoft-centric technologies</li><li>Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)</li><li>Deliver white-glove support, ensuring a positive and professional user experience</li><li>Work remotely while maintaining strong communication and collaboration with internal teams</li></ul>
  • 2026-02-03T15:44:08Z
IT Support
  • Seattle, WA
  • onsite
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>Robert Half is seeking a hands-on, detail-oriented IT professional to support a client in Seattle, Washington for a hardware deployment and support initiative. This is an on-site role focused on ensuring a smooth rollout of new computers and devices for our end users.</p><p><br></p><p><strong>Role Type:</strong> Contract position (ongoing)</p><p><strong>Location:</strong> Seattle, Washington </p><p><strong>Pay rate:</strong> up to $35/hourly (W2)</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Provide IT support for up to 80 new computers during deployment cycles.</li><li>Set up hardware including laptops, desktops, monitors, docks, and peripherals.</li><li>Manage cabling and device organization at workstations and desks.</li><li>Provide desk-side support and troubleshooting during device rollouts.</li><li>Coordinate device swaps and upgrades with end users.</li><li>Perform basic troubleshooting on Windows (and possibly Mac) systems.</li></ul>
  • 2026-02-16T19:48:42Z
Business Analyst II
  • Seattle, WA
  • remote
  • Temporary
  • 35.00 - 41.00 USD / Hourly
  • <p>This role supports a large global IT services organization that includes the service desk, learning and development, end‑user technology, and equipment servicing, working within a structured and collaborative nine‑person team. It offers exposure to a mega‑scale IT environment and hands‑on learning across diverse IT operational areas. In this position, the Business Analyst II will contribute to a major ServiceNow migration initiative by gathering and documenting business requirements for on‑premises processes, partnering with IT support engineering teams to map workflows, clarify needs, and produce high‑quality documentation to support the overall migration effort.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements for the ServiceNow migration.</li><li>Conduct business process mapping and workflow documentation using ASONA, Lucidchart, and Microsoft 365 tools.</li><li>Translate engineering requirements into clear, simplified language for both technical and non‑technical audiences.</li><li>Participate in stakeholder meetings (approx. 30%).</li><li>Produce detailed documentation supporting IT support engineering and project teams (approx. 70%).</li><li>Collaborate within a large organization with multiple verticals and stakeholders.</li></ul>
  • 2026-02-06T19:43:59Z
Information Technology Generalist
  • Arlington, WA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Robert Half is searching for a service-oriented <strong>Desktop Support Technician </strong>to provide day-to-day technical support for end users in a dynamic, people-first environment tribal organization in Arlington, WA. This role requires strong technical fundamentals, excellent customer service skills, and the confidence to set boundaries when needed. The ideal candidate is a proactive problem-solver who thrives in environments with strong personalities and deeply rooted cultural values.</p><p><br></p><p><strong>Duration: </strong>2 months with potential to extend</p><p><strong>Location: </strong>100% Onsite in Arlington, WA </p><p><strong>Schedule:</strong> 6am – 2pm (during training) | 7am – 3pm (after training)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide daily desktop support, including setup, configuration, and troubleshooting of workstations and peripherals</li><li>Resolve and track incidents and requests through Jitbit ticketing system</li><li>Troubleshoot Microsoft 365 and other core applications, including Epic and Methasoft</li><li>Manage user accounts, permissions, and access through on-prem Active Directory</li><li>Support Windows 11 environments following a recent OS upgrade</li><li>Diagnose and resolve basic network connectivity and hardware issues</li><li>Deliver high-quality customer service while supporting users with varying technical skill levels</li></ul><p><br></p>
  • 2026-02-20T01:33:44Z
Collections Specialist
  • Federal Way, WA
  • remote
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are seeking a motivated and detail oriented Entry-Level Collections Specialist to join our team. This role is responsible for contacting customers regarding outstanding balances, maintaining accurate records, and helping resolve payment issues in a respectful and solutions-focused manner. This is a great opportunity for someone looking to start a career in finance, accounting, or customer service. Key Responsibilities Contact customers via phone and email regarding past-due accounts Maintain accurate documentation of collection efforts in the system Set up payment plans and negotiate payment arrangements when appropriate Research and resolve billing discrepancies Monitor aging reports and follow up on delinquent accounts Process payments and update account information Escalate accounts as needed according to company procedures Provide detail oriented and courteous customer service at all times
  • 2026-02-10T00:33:38Z
Medical Front Desk Coordinator
  • Seattle, WA
  • onsite
  • Temporary
  • 21.50 - 23.90 USD / Hourly
  • <p>We are looking for a dedicated Medical Front Desk Coordinator to join our team in Seattle, Washington. This is a long-term contract position that involves ensuring a smooth and detail-oriented patient experience while managing administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Verify patients' insurance coverage and eligibility while reviewing their benefits.</p><p>• Accurately collect copays and process payments using established procedures.</p><p>• Resolve registration discrepancies and address front-end claim edits efficiently.</p><p>• Oversee patient flow and maintain precise documentation in Epic systems.</p><p>• Handle referrals and intake for specialty services, including managing virtual referrals from One Medical.</p><p>• Communicate effectively with both clinical and administrative staff to ensure coordinated patient care.</p><p>• Provide outstanding customer service to patients while addressing inquiries and concerns.</p><p>• Ensure the reception area operates smoothly, including managing multi-line phone systems and inbound calls.</p>
  • 2026-02-13T16:58:41Z
Trademark Paralegal
  • Seattle, WA
  • onsite
  • Permanent
  • 85000.00 - 115000.00 USD / Yearly
  • <p>A highly regarded boutique intellectual property practice is seeking an experienced <strong>Trademark & IP Litigation Paralegal</strong> to join its growing team. This is an excellent opportunity for a paralegal who enjoys a mix of trademark portfolio management, enforcement work, and hands‑on litigation support—and wants meaningful responsibility, direct client interaction, and a collaborative team environment.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>Trademark Prosecution & Portfolio Management</strong></p><ul><li>Prepare, file, and manage U.S. and international trademark applications, including Madrid Protocol filings.</li><li>Conduct trademark clearance and freedom‑to‑operate searches; prepare reports for attorney review.</li><li>Draft and file prosecution documents such as Office Action responses, Statements of Use, renewals, declarations, assignments, and amendments.</li><li>Maintain trademark dockets, deadlines, and portfolio reports.</li><li>Coordinate with international counsel on foreign trademark matters.</li><li>Support enforcement activities, including monitoring, investigations, and cease‑and‑desist correspondence.</li></ul><p><strong>IP Litigation & Dispute Support</strong></p><ul><li>Provide comprehensive paralegal support for trademark and patent disputes, enforcement actions, and administrative proceedings.</li><li>Draft pleadings, motions, discovery, exhibits, and litigation correspondence.</li><li>Prepare and cite‑check briefs and filings for federal courts, TTAB, PTAB, and other administrative bodies.</li><li>Manage electronic filings through PACER/CM‑ECF, TTAB Center, ESTTA, and P‑TACTS.</li><li>Assist with deposition prep, expert materials, hearing logistics, and trial preparation.</li></ul><p><strong>General Practice Support</strong></p><ul><li>Communicate directly with clients regarding deadlines, filings, and routine updates.</li><li>Maintain organized electronic and physical files.</li><li>Track billable time accurately.</li><li>Support internal reporting, portfolio reviews, and special IP‑related projects.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Salary<strong>:</strong> $75,000–$105,000 DOE</li><li>Eligible for a performance‑based bonus</li><li>Comprehensive benefits package, including employer‑paid medical, dental, and vision</li><li>401(k) with match and profit‑sharing</li><li>3 weeks PTO + paid sick leave + 10 paid court holidays</li><li>FSAs for healthcare, dependent care, and transportation</li><li>Annual wellness stipend and EAP resources</li><li>Hybrid schedule: 2 days in office per week</li></ul><p>To submit your resume confidentially please send to Sam(dot)Sheehan(at)RobertHalf(dot)(com)</p>
  • 2026-02-10T22:58:42Z
Staff Accountant
  • Seattle, WA
  • onsite
  • Permanent
  • 69000.00 - 78000.00 USD / Yearly
  • <p>We are looking for a dedicated Staff Accountant to join a non-profit organization in Seattle, Washington. This role requires an individual with strong attention to detail who can manage financial reporting, reconcile accounts, and collaborate effectively with various departments. The ideal candidate will bring their expertise in accounting and tax processes to support the organization's mission-driven goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with department leaders to plan, implement, and assess programs and services, ensuring clear and precise communication.</p><p>• Provide support for donation and payment processing platforms, including campaign setup and reconciliation tasks.</p><p>• Prepare monthly reconciliations for mission funds, confirm available disbursement amounts, and process wire transfers.</p><p>• Manage financial reporting and accounting for investment portfolios, including endowment programs, ensuring accurate reconciliation and resolution of discrepancies.</p><p>• Oversee financial activities related to the Charitable Gift Annuity Program, including ledger updates, portfolio assessment, and regulatory compliance reporting.</p><p>• Assist the accounting team with cash receipt preparation and electronic applications for retreat center operations.</p><p>• Provide backup support for general ledger entries, accounts receivable functions, and specialized financial reporting.</p><p>• Administer the corporate credit card program, orienting staff on usage protocols and maintaining compliance.</p><p>• Document and maintain detailed procedures for responsibilities, ensuring proper training and coverage.</p><p>• Apply a focus on internal controls to enhance the integrity of accounting operations.</p><p><br></p><p>The salary range for this position is $69,000 to $78,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>Long Term Disability</p><p>403b</p><p>2 weeks PTO</p><p>7 paid holidays</p>
  • 2026-02-12T19:04:20Z
Software Developer
  • Bellevue, WA
  • remote
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p><strong>Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization.</strong></p><p> This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is <strong>remote</strong> and is a <strong>long-term contract opportunity</strong> with potential to extend. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Standard business hours</p><p> <strong>Duration:</strong> Long-term contract</p><p> <strong>Location:</strong> Remote</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using <strong>Cypress</strong></li><li>Perform API testing across multiple backend services using <strong>Postman</strong> and code-based automation frameworks</li><li>Contribute to and expand <strong>automated API testing</strong> using <strong>Cucumber / BDD-style frameworks</strong></li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run <strong>SQL Server queries</strong> to validate test data and test scenarios</li><li>Work within existing <strong>Azure DevOps (ADO) pipelines</strong> to execute automated tests (QA does not build or modify pipelines)</li></ul><p><br></p>
  • 2026-01-21T17:33:40Z
Receptionist - Short-Term Contract
  • Bellevue, WA
  • remote
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>We are looking for a welcoming and organized Receptionist to support front office operations for a team in Bellevue, Washington. This short-term contract opportunity (2+weeks) is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Greet visitors and direct them appropriately</p><p>Answer and route incoming calls and messages</p><p>Maintain a clean and organized reception area</p><p>Manage appointment scheduling and conference room bookings</p><p>Receive and distribute mail and deliveries</p><p>Assist with data entry and document preparation</p><p>Support internal communications and office coordination</p><p>Provide general administrative support to various departments</p>
  • 2026-02-05T20:53:44Z
Fund Accountant
  • Seattle, WA
  • onsite
  • Permanent
  • 85000.00 - 110000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Fund Accountant to join our team in Seattle, Washington. This role offers an exciting opportunity to manage and oversee accounting operations for several life settlement funds within the financial services sector. The ideal candidate will collaborate with internal teams and external partners to ensure accurate financial reporting, compliance, and efficient audit processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounting activities for multiple life settlement funds, ensuring accuracy and compliance.</p><p>• Collaborate with third-party fund servicers to produce timely monthly financial reports.</p><p>• Monitor fund-related expenses and invoices, submitting them for review and allocation.</p><p>• Investigate unresolved items with the Fund Administration and Investment teams to ensure resolution.</p><p>• Review monthly payment reports for each fund to maintain accurate financial records.</p><p>• Assist in coordinating annual audits and tax filings by working closely with external fund administrators.</p><p>• Support cost basis reporting for fund maturities and jurisdiction-specific reporting requirements.</p><p>• Oversee management fee reimbursements in line with side letter agreements.</p><p>• Prepare distribution notices and roll-forward schedules to support quarterly financial statements.</p><p>• Execute special projects assigned by senior management, contributing to the organization’s strategic goals.</p><p><br></p><p>The salary range for this position is $85,000 to $110,000 + discretionary bonus.</p><p><br></p><p>Benefits:</p><p>M/D/V - 100% paid for employee</p><p>401k with match</p><p>15 days PTO</p><p>6 paid holidays + 3 floating</p>
  • 2026-02-05T20:53:44Z
Account Coordinator
  • Seattle, WA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Account Coordinator for a contract basis in Spokane, Washington or Seattle, Washington. This role supports increased workload during project surges, helping Account Managers and cross functional teams maintain deadlines, deliverables, and internal coordination.</p><p><br></p><p><strong>Role</strong>: Account Coordinator</p><p><strong>Company</strong>: Agency client</p><p><strong>Location</strong>: Spokane, Washington OR Seattle, Washington</p><p><strong>Duration</strong>: Variable, project-based</p><p><strong>Hours per week</strong>: Variable, project-based</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Participate actively in account meetings, providing updates and ensuring alignment on goals.</p><p>• Record and organize detailed meeting notes for effective follow-up and action items.</p><p>• Assemble and maintain toolkits to support account operations.</p><p>• Input accurate data into Salesforce and maintain up-to-date records.</p><p>• Assist with administrative tasks, such as ordering office supplies and managing billing processes.</p><p>• Provide customer support through call center services, addressing client inquiries and resolving issues.</p><p>• Collaborate with collections teams to handle consumer accounts efficiently.</p>
  • 2026-02-11T00:34:03Z
Family Law Attorney
  • Edmonds, WA
  • onsite
  • Permanent
  • 120000.00 - 175000.00 USD / Yearly
  • <p>A multi-practice regional law firm in North Seattle is seeking a <strong>Family Law Attorney </strong>to join their growing team.</p><p><br></p><p>The base salary range for this position is 120k-180k DOE with additional uncapped bonus earnings tied to personal revenue collected. Attorneys can opt for a reduced <strong>billable requirement of 1200</strong>. Benefits available with this position include medical, dental, vision and life insurance (all 100% paid premiums by the firm); participation in the company’s 401(k) plan with 3% match and unlimited days of paid vacation, 1 hour of paid sick leave per 40 hours worked, and 9 paid holidays per calendar year. The firm offers 2 days per week to work from home around the needs of your cases and a comfortable newly renovated office. </p><p><br></p><p>Responsibilities:</p><ul><li>Meets with clients and counsels them on their family law matters.</li><li>Conducts legal research.</li><li>Interprets laws and rulings.</li><li>Confers with colleagues with specialty in certain areas for optimal client outcomes.</li><li>Drafts all necessary legal documents relating to clients' cases in a timely and consistent manner.</li><li>Represent clients in court.</li></ul><p><br></p><p>Additional Information:</p><p><br></p><p>This is a hybrid role, with some flexibility to work from home.</p><p>There is a strong mentorship component from the Managing Partner</p><p>Non-equity and equity partner tracks</p>
  • 2026-01-23T19:18:42Z
Switchboard Operator
  • Seattle, WA
  • onsite
  • Temporary
  • 21.30 - 24.66 USD / Hourly
  • We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
  • 2026-02-13T16:58:41Z
Tech Support Manager
  • Everette, WA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Tech Support Manager to lead the implementation, testing, and training of cutting-edge technologies and software within the Manufacturing Department. This role is vital to ensuring the department operates efficiently while preparing for future growth. The successful candidate will collaborate with key stakeholders to maintain and improve systems and processes. <br> Responsibilities: • Manage the deployment, maintenance, and optimization of software programs used in the Manufacturing Department, including tools such as Revit, Navisworks, Revizto, and other emerging technologies. • Collaborate with the Virtual Construction Operations Manager and Director of Manufacturing to evaluate, test, and select new software and equipment. • Provide technical troubleshooting and timely resolution for software and hardware issues within the Manufacturing Department. • Coordinate with the IT Department to ensure updates and deployments of current software programs are seamless and effective. • Conduct beta testing of new programs and offer insights and recommendations prior to implementation. • Train team members on existing software tools and newly adopted technologies to ensure efficient utilization. • Regularly communicate with leadership to deliver progress updates and propose innovative solutions. • Identify opportunities to improve processes and enhance the functionality of existing systems. • Oversee the integration of software, hardware, and tooling between the fabrication shop and Virtual Construction systems. • Document processes, training materials, and implementation procedures to ensure consistency and knowledge retention. Medical, dental, and vision insurance 401(k) plan with company match Health Savings and Flexible Spending Accounts Company-paid life and disability insurance (STD/LTD) Paid Time Off (PTO) beginning at 120 hours annually for permanent employees Seven paid holidays plus one floating holiday Employee Assistance Program detail oriented development support and tuition reimbursement Employee referral program Wellness program and employee events
  • 2026-02-03T21:23:42Z