We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract basis. In this role, you will manage customer inquiries, process orders, and ensure seamless coordination with the shipping team. This position is based in Lynnwood, Washington, within the chemicals manufacturing industry.<br><br>Responsibilities:<br>• Process incoming customer orders with accuracy and efficiency using the designated system.<br>• Review orders for any inconsistencies or special requirements before sending them for fulfillment.<br>• Collaborate with the shipping department to ensure timely and accurate order dispatch.<br>• Respond to customer inquiries via phone and email, providing prompt and attentive assistance.<br>• Maintain organized records of orders and correspondence for easy reference.<br>• Assist in general administrative tasks to support the customer service team.<br>• Identify and address potential issues in the order process and propose solutions.<br>• Schedule appointments and coordinate follow-ups with customers as needed.<br>• Utilize Microsoft Excel and Word for data entry and report preparation.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bellevue, Washington. In this role, you will provide support to clients by addressing their banking needs, resolving inquiries, and ensuring a seamless customer experience. If you excel in communication and have a strong understanding of banking services, this position offers an excellent opportunity to grow within the industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in setting up new accounts and processing banking requests, including address changes and card activations.</p><p>• Respond to customer inquiries, conduct research, and resolve issues promptly either personally or by connecting clients with appropriate bank resources.</p><p>• Act as a liaison between customers and other departments within the bank to ensure timely resolution of concerns.</p><p>• Provide backup support as a teller when needed to maintain smooth branch operations.</p><p>• Perform additional tasks or special projects as assigned to support overall banking functions.</p><p><br></p><p>The pay range for this position is $28.00/hr to $33.00/hr.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D Insurance</p><p>401k with match</p><p>3 weeks PTO</p><p>11 paid holidays</p>
