Add your latest resume to match with open positions.

4 results for Customer Service in Seattle, WA

Customer Service Representative

Renton, WA
onsite
Temporary to Hire
21.57 - 22.57 USD / Hourly
We are looking for a Customer Service Representative to join a support our team serving customers in Washington. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, can think through billing and account questions, and is comfortable managing a steady flow of inbound calls. In this role, you will act as a key point of contact for consumers by resolving payment, and account-related concerns while delivering compassionate and detail-oriented service. Candidates who bring prior call center experience, strong Microsoft Office skills, and a dependable work style will be well positioned for success. Responsibilities:• Respond to inbound calls from consumers with questions related to accounts, billing concerns, and general service support.• Process customer payments accurately and assist individuals with electronic billing options and account access issues.• Review account information to confirm demographic info account status and help clarify the source of outstanding balances or delayed billing activity.• Guide consumers through available payment plan options and explain next steps in a clear and supportive manner.• Troubleshoot basic platform or account issues and serve as a liaison between the consumer and billing teams.• Manage daily call volume effectively, including higher-traffic periods at the beginning of the month and during statement cycles.• Maintain accurate documentation while handling sensitive customer information with care and professionalism.
2026-09-09T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily front-office and patient service operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who brings a service-focused mindset, strong organization, and the ability to keep schedules, communications, and patient interactions running smoothly. The person in this role will help create a welcoming experience for patients while partnering with clinical and administrative teams to maintain efficient day-to-day workflows. Responsibilities: • Respond to inbound patient calls promptly, provide helpful information, and direct requests to the appropriate team members when needed. • Coordinate appointment scheduling and update calendars to keep provider and clinic schedules organized and accurate. • Welcome patients during visits, assist with intake and rooming activities, and help ensure a respectful and comfortable experience. • Enter and maintain patient and service-related information with a high level of accuracy, including order entry and related documentation. • Handle payment collection and support revenue-related front-desk tasks in accordance with clinic procedures. • Communicate routine follow-up information, including test results as directed, while maintaining professionalism and confidentiality. • Address patient questions and service concerns with empathy, sound judgment, and a solutions-oriented approach. • Work closely with physicians, managers, and support staff to keep daily operations efficient and promote patient safety.
2026-09-11T00:00:00Z

Customer Service Manager

Tacoma, WA
onsite
Temporary / Contract
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to support service operations and deliver an outstanding experience for customers in Frederickson, Washington. This Long-term Contract position is ideal for someone who is detail oriented and can lead day-to-day customer interactions, coordinate service requests, and keep communication flowing across a fast-paced support environment. The role requires someone who can balance team oversight, account care, and scheduling accuracy while maintaining high service standards. Responsibilities:• Lead daily customer service activities and guide the team in resolving inquiries with professionalism, urgency, and care.• Manage customer accounts by addressing service needs, documenting interactions, and strengthening ongoing client relationships.• Oversee call center workflows to ensure incoming requests are handled efficiently and escalated appropriately when needed.• Coordinate job scheduling and dispatch activities to align field service resources with customer requirements and timelines.• Use computer-aided dispatch tools to monitor assignments, track service progress, and support timely updates.• Review service performance trends, identify process gaps, and implement practical improvements that enhance response quality.• Partner with internal teams to communicate priorities, resolve operational issues, and maintain a smooth customer experience.
2026-09-11T00:00:00Z

Call Center Specialist

Issaquah, WA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Call Center Specialist to support customer interactions from our Issaquah, Washington location in a Contract position. This opportunity is ideal for someone with at least one year of experience handling inbound calls and delivering reliable service in a fast-paced environment. The role focuses on assisting customers efficiently, documenting interactions accurately, and using office and service tools to keep daily operations running smoothly. Responsibilities: • Respond to incoming customer calls with professionalism, patience, and a service-focused approach. • Resolve questions, concerns, and routine requests by providing clear and accurate information. • Record call details, customer updates, and follow-up actions in the appropriate service systems. • Navigate customer service platforms and Google-based tools to manage communication and case tracking. • Escalate complex issues to the appropriate team members when further support is needed. • Maintain consistent call quality and productivity while meeting team service expectations. • Support general administrative tasks related to customer communication and documentation.
2026-09-11T00:00:00Z