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3 results for Customer Service in Seattle, WA
- Renton, WA
- onsite
- Temporary to Hire
- 21.57 - 22.57 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a support our team serving customers in Washington. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, can think through billing and account questions, and is comfortable managing a steady flow of inbound calls. In this role, you will act as a key point of contact for consumers by resolving payment, and account-related concerns while delivering compassionate and detail-oriented service. Candidates who bring prior call center experience, strong Microsoft Office skills, and a dependable work style will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from consumers with questions related to accounts, billing concerns, and general service support.</p><p>• Process customer payments accurately and assist individuals with electronic billing options and account access issues.</p><p>• Review account information to confirm demographic info account status and help clarify the source of outstanding balances or delayed billing activity.</p><p>• Guide consumers through available payment plan options and explain next steps in a clear and supportive manner.</p><p>• Troubleshoot basic platform or account issues and serve as a liaison between the consumer and billing teams.</p><p>• Manage daily call volume effectively, including higher-traffic periods at the beginning of the month and during statement cycles.</p><p>• Maintain accurate documentation while handling sensitive customer information with care and professionalism.</p>
- 2026-10-09T00:00:00Z
- Seattle, WA
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- <p>We are seeking experienced Patient Access Specialists to support an upcoming hospital go-live in downtown Seattle. This role will work onsite in an office setting and will focus heavily on patient eligibility and insurance verification.</p><p>Key Responsibilities:</p><ul><li>Contact patients and insurance companies to verify insurance coverage and eligibility</li><li>Confirm and update patient demographic and insurance information</li><li>Navigate Epic to review and document patient information</li><li>Resolve eligibility discrepancies and obtain missing information</li><li>Maintain accurate documentation while handling sensitive patient information</li><li>Support the Patient Access team during the hospital go-live and transition</li></ul><p><br></p><p>Schedule Options:</p><ul><li>Monday–Friday, 8:30 AM–4:30 PM</li><li>Four 10-hour shifts per week</li></ul><p><br></p>
- 2026-10-08T00:00:00Z
- Everett, WA
- onsite
- Temporary / Contract
- 27 - 32 USD / Hourly
- <p>Robert Half is seeking an <strong>IT Support Specialist</strong> to support a client in the financial services industry based in <strong>Everett, Washington. </strong>This role involves Tier 1 Support end user support, onboarding/offboarding users and supporting through hardware and software issues<strong>.</strong> The position is 100% Onsite in Everett, Washington, that is 3-month contract with potential to extend or convert. Apply today! </p><p> </p><p><strong><u>Job Details: </u></strong> </p><p><strong>Schedule: </strong>Monday-Fridays (7AM-4PM)</p><p><strong>Duration: </strong>3-month contract</p><p><strong>Location: </strong>100% Onsite in Everrett, Washington</p><p> </p><p><strong><u>Job Responsibilities:</u></strong> </p><ul><li>Provide Tier 1 support for employee hardware, software, login, connectivity, printer, headset, and workstation issues.</li><li>Own assigned service desk tickets from intake through resolution, including timely updates, documentation, follow-up, and proper closure.</li><li>Assist with password resets, MFA, account access, application access, and routine user provisioning/deprovisioning tasks within approved procedures.</li><li>Set up, troubleshoot, replace, and maintain laptops/desktops, monitors, docking stations, phones/headsets, and other end-user equipment.</li><li>Support employees working in the office, remotely, and through remote-desktop environments.</li><li>Provide first-line troubleshooting for systems employees use day-to-day, such as Microsoft 365, Teams, and other company applications; escalate application-specific issues when appropriate.</li><li>Communicate clearly with users, respond through the existing ticket/email thread, set expectations, and confirm resolution before closing requests.</li></ul>
- 2026-10-07T00:00:00Z