We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.