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6 results for Customer Service in Seattle, WA

Customer Service Rep

Kent, WA
onsite
Temporary / Contract
22 - 24 USD / Hourly
A growing organization in Kent is seeking a Client Support Specialist to serve as a key point of contact for customers and internal teams. This role focuses on delivering responsive service, managing client requests, and ensuring smooth day-to-day operations across departments.Primary Responsibilities<ul><li>Act as the first point of contact for customer inquiries via phone, email, and online channels</li><li>Address and resolve service issues, discrepancies, and order concerns in a timely manner</li><li>Enter and update customer information, transactions, and service requests within internal systems</li><li>Partner with operations, logistics, and billing teams to coordinate timely resolutions</li><li>Monitor account activity and proactively follow up on open items or outstanding requests</li><li>Assist with order tracking, status updates, and delivery coordination</li><li>Maintain organized records of customer interactions and case details</li><li>Support general administrative and operational tasks as needed</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Tacoma, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a long-term contract opportunity in Tacoma, Washington. This position supports customers in a showroom-style sales environment by providing product guidance, processing purchases, and helping ensure orders are handled accurately from inquiry through fulfillment. The role is well suited for someone early in their career, including someone in an entry-level stage, who is eager to learn, deliver excellent service, and grow through hands-on training. Responsibilities:• Welcome customers in person, answer questions about available products, and help guide buying decisions based on individual needs.• Complete customer purchases by handling cash and card payments, entering sales into company systems, and maintaining accurate sales records.• Work closely with purchasing and warehouse teams to confirm stock availability and arrange special orders when needed.• Keep the showroom presentable by replenishing shelves, organizing displays, and making sure merchandise is clearly labeled and easy to find.• Adjust pricing labels and signage as product information changes, while routinely checking the area for cleanliness and inventory accuracy.• Support order fulfillment during high-volume periods by gathering items, preparing packages, and verifying each order before release.• Coordinate with warehouse personnel and external sales partners to help ensure customer orders are completed and delivered on time.• Provide dependable customer support by phone and in person while maintaining organized documentation and clear communication across teams.
2026-06-29T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support daily front-office and patient service operations for an ambulatory clinic. This long-term contract opportunity is ideal for someone who brings strong communication skills, attention to detail, and a patient-focused approach to every interaction. In this role, you will help create a welcoming experience by coordinating appointments, handling calls, and supporting smooth clinic flow while working closely with both administrative and clinical teams. Responsibilities: • Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed. • Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic. • Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner. • Enter and update service-related information accurately, including order entry and other routine administrative records. • Collect and process payments or other revenue-related transactions in accordance with clinic procedures. • Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency. • Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience. • Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations.
2026-06-30T00:00:00Z

Cutomer Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support daily operations in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring a high level of service across all interactions.Key Responsibilities<ul><li>Respond to inbound calls, emails, and customer inquiries in a timely and professional manner</li><li>Resolve customer issues, complaints, and requests with a focus on customer satisfaction</li><li>Process orders, updates, and account changes accurately within internal systems</li><li>Maintain detailed and accurate documentation of customer interactions</li><li>Coordinate with internal departments to resolve service or account-related issues</li><li>Provide product, service, or policy information to customers as needed</li><li>Support administrative tasks including data entry, reporting, and scheduling</li><li>Ensure adherence to company policies and service standards</li></ul>
2026-06-19T00:00:00Z

Call Center

Tacoma, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
Seeking experienced Healthcare Call Center Representatives to support a high-volume Patient Access team. This role is responsible for handling inbound patient calls related to insurance eligibility, appointment scheduling, patient registration, and demographic updates while meeting strict call center productivity and quality metrics.This is not an entry-level position. Candidates must have prior healthcare call center experience, possess strong insurance knowledge, and be comfortable working in a fast-paced, metrics-driven environment with minimal training. MUST HAVE Qualifications<ul><li>Previous high-volume inbound healthcare call center experience.</li><li>Experience using Epic.</li><li>Strong healthcare insurance knowledge.</li><li>Experience verifying insurance eligibility and benefits.</li><li>Ability to multitask while documenting calls in real time.</li><li>Comfortable working in a highly monitored call center environment.</li><li>Ability to quickly learn workflows and hit the ground running.</li><li>Typing speed of 60–65 WPM preferred.</li></ul> Primary Responsibilities<ul><li>Handle a high volume of inbound patient calls throughout the day.</li><li>Verify insurance eligibility using Real-Time Eligibility (RTE).</li><li>Update and maintain accurate patient demographic information.</li><li>Register and onboard new patients.</li><li>Explain insurance eligibility and authorization requirements to patients.</li><li>Navigate multiple systems while speaking with patients.</li><li>Accurately document all interactions in Epic.</li><li>Maintain exceptional customer service while balancing speed and accuracy.</li></ul>
2026-07-02T00:00:00Z

Sales Support

Seattle, WA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a relationship-driven individual with strong attention to detail to support business development and client engagement efforts for a mission-focused organization in Seattle, Washington. This Part-Time contract position is well suited for someone who enjoys connecting with new partners, strengthening existing accounts, and contributing to measurable growth across training and education programs. The role blends outreach, sales coordination, and partnership management while working in a hybrid setting that includes remote work on Mondays and Fridays and in-office collaboration Tuesday through Thursday. You will play a visible role in expanding organizational reach, improving client retention, and supporting initiatives that advance equitable access to care. Responsibilities:• Develop and maintain productive partnerships with healthcare organizations, nonprofits, public agencies, and academic institutions to support continued program growth.• Generate new business opportunities through proactive outreach, follow-up on incoming interest, discovery meetings, presentations, and proposal coordination.• Represent the organization at conferences and industry events to increase visibility, expand the prospect pipeline, and support contract generation.• Encourage repeat participation and renewals by staying engaged with clients, identifying evolving needs, and reinforcing long-term value.• Support contract administration, order-related coordination, and accounts receivable follow-up to help maintain smooth client transactions.• Monitor sales activity, engagement trends, and marketing results using CRM tools and reporting processes to provide clear performance updates.• Work closely with internal program teams to align client expectations with service delivery and ensure a strong overall customer experience.• Partner with executive leadership to shape outreach priorities, refine market messaging, and identify additional growth opportunities, including funding-related prospects.
2026-06-30T00:00:00Z