Add your latest resume to match with open positions.
1 result for Communications Specialist in Seattle, WA
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 25 USD / Hourly
- We are looking for a Customer Experience Specialist to join a busy support team in Seattle, Washington. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing a fast-paced workload, and creating positive service experiences through thoughtful communication. The person in this role will handle a range of customer needs while contributing to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Manage a high volume of daily customer contacts while maintaining composure, accuracy, and a service-focused approach.<br>• Support customers with order placement, product exchanges, and returns by following established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for resolution.<br>• Respond to customer inquiries through phone and email with clear, attentive, and empathetic communication.<br>• Troubleshoot basic customer issues, including connectivity-related concerns, and provide timely assistance or next-step guidance.<br>• Work closely with colleagues to promote a cooperative, positive, and solution-driven team atmosphere.<br>• Navigate multiple browser-based tools and systems efficiently to research information and complete customer requests.<br>• Maintain strong attention to detail while adapting to shifting priorities in a high-demand service environment.
- 2026-10-13T00:00:00Z