<p>We are looking for a skilled Yardi Systems Administrator to join our team in Scottsdale, Arizona. In this role, you will be responsible for managing and maintaining critical Yardi systems to ensure smooth operations and optimal performance.</p><p><br></p><p>-Serve as the first point of contact for all property technology inquiries.</p><p>-Manage and resolve support tickets promptly, escalating as needed.</p><p>-Maintain and administer all applicable user logins and permissions.</p><p>-Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.</p><p>-Audit on-site functions as requested to ensure proper usage of software and accurate data entry.</p><p>-Monitor adherence to established technology protocols and standards.</p><p>-Maintain a systems and procedures helpline for on-site team members via phone and email.</p><p>-Conduct on-site classroom training, one-on-one sessions, and webinar training as required.</p><p>-Work closely with property operations teams to identify recurring issues and recommend solutions.</p><p>-Partner with technology vendors for troubleshooting and minor configuration support.</p><p>-Manage setup and configuration of all core systems for new properties, including:</p><p>o Property Control, unit types/charges, rentable items, ABP</p><p>o Banking interfaces, Payment Manager, recurring payments, merchant accounts</p><p>o Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan</p><p>-Serve as project manager for onboarding new communities and major system integrations</p><p>-Develop and maintain detailed SOPs and system configuration standards</p><p>-Lead integrations with third-party platforms such as:</p><p>o Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App</p>
We are looking for an experienced and dynamic Human Resources Manager to join our team in Phoenix, Arizona. This Contract to permanent position is ideal for a detail oriented individual with a passion for fostering a positive workplace culture, driving employee engagement, and leading organizational change. The role requires a balance of strategic thinking and hands-on leadership to enhance HR functions and support business objectives.<br><br>Responsibilities:<br>• Collaborate with leadership to strengthen and align organizational culture with the company’s mission and values.<br>• Act as a trusted advisor on employee relations, providing guidance and solutions to ensure fairness and consistency.<br>• Lead initiatives aimed at enhancing employee engagement, collaboration, and accountability.<br>• Streamline HR processes, including onboarding and career development, to improve employee experience.<br>• Oversee HR systems and platforms to support seamless operations and data-driven decision-making.<br>• Ensure compliance with federal, state, and organizational regulations, while maintaining practical HR policies.<br>• Develop and implement programs for leadership development, coaching, and succession planning.<br>• Drive talent acquisition strategies to attract and retain top candidates.<br>• Champion employee learning and growth opportunities to promote detail oriented development across the organization.
<p>Job Title:</p><p>Principal Engineer I - Full Stack Developer</p><p><br></p><p>What you'll do:</p><p>The role is part of Digital Banking team, specifically working on Digital Account Onboarding (DAO) platform and technologies. As a Principal Engineer I you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. In this role, you'll also develop the technical features while also guiding junior engineers.</p><p>Work on the current DAO platform Temenos to integrate, develop new features while enhancing the existing feature in alignment with business requirements and priorities</p><p>Provide production support, timely resolution of incidents, and communication to business stakeholders</p><p>Build the solution design of efforts that can be handed off to lower level engineers for execution assuring reuse of platforms where possible.</p><p>Review technical plans developed by lower level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.</p><p>Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.</p><p>Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.</p>
<p><strong>Job Description: DevOps Engineer / Cloud Infrastructure Specialist</strong></p><p><strong>Essential Functions</strong></p><ul><li>Design, develop, document, test, and debug new and existing configuration management patterns and infrastructure-as-code solutions.</li><li>Create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations to ensure efficient planning and execution.</li><li>Perform requirements analysis and design models for infrastructure and application flow.</li><li>Conduct design meetings and analyze user needs to determine technical requirements.</li><li>Write technical specifications based on conceptual design and business requirements.</li><li>Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure, including patches, users, file systems, and kernel parameters. Continuously seek out and implement technologies that simplify the environment while improving security and performance.</li><li>Analyze results, failures, and bugs to determine root causes and tune automation pipelines for desired outcomes.</li><li>Diagnose and resolve hardware-related server issues (e.g., failed disks, network cards, CPU, memory) and act as an escalation point for troubleshooting hardware and operating system problems, including performance tuning.</li><li>Collaborate with end users to prototype, refine, test, and debug programs to meet requirements.</li><li>Proactively monitor environment health, address issues, and improve overall performance.</li><li>Coach and mentor team members on policies, procedures, use cases, and best practices.</li><li>Support and maintain existing products while adding new features.</li><li>Participate in and adhere to change management processes for implementation.</li><li>Support organizational commitment to risk management and ensure the integrity and confidentiality of systems and data.</li></ul><p><br></p>
We are looking for a dynamic and strategic Human Resources Director to lead and enhance our HR initiatives in Phoenix, Arizona. This role is essential in fostering a positive workplace culture, ensuring compliance, and aligning HR strategies with organizational goals. The ideal candidate will be a proactive leader who excels at building teams, refining processes, and advocating for employees while driving sustainable growth.<br><br>Responsibilities:<br>• Collaborate with senior leadership to align HR strategies with organizational objectives related to staffing, retention, and recruitment.<br>• Develop and implement comprehensive training programs for employees and managers, ensuring alignment with company goals.<br>• Oversee performance management processes, including conducting reviews, guiding improvement plans, and facilitating promotions and terminations.<br>• Manage recruitment and onboarding processes, including job postings, interviews, offer letters, and background checks.<br>• Maintain and audit employee files, ensuring all required documentation is completed and up-to-date.<br>• Administer HR programs covering compensation, benefits, leave, disciplinary actions, and talent management.<br>• Conduct annual market compensation analyses and provide recommendations to ensure competitive pay scales.<br>• Process payroll and manage state registrations while facilitating benefits enrollment and educating employees on available options.<br>• Update and maintain HR policies, handbooks, and templates to ensure compliance with current regulations.<br>• Provide monthly reports and contribute to the development and execution of departmental budgets.
<p>We are looking for a detail-oriented Purchasing Agent to join our team in Phoenix, Arizona. In this role, you will oversee and manage procurement activities, ensuring the seamless execution of purchasing processes for capital expenditures, materials, and services. You will collaborate with suppliers, contractors, and internal teams to achieve organizational goals and maintain compliance with quality and safety standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage procurement processes, including solicitation of quotes, supplier negotiations, order issuance, delivery confirmations, and expediting parts as needed.</p><p>• Evaluate and select vendors with relevant experience, ensuring their performance meets company standards and requirements.</p><p>• Coordinate with contractors and internal teams to ensure timely and efficient execution of contracted services.</p><p>• Develop and prepare detailed scopes of work in collaboration with internal stakeholders for service-based contracts.</p><p>• Provide accurate cost and delivery estimates for materials as required by internal teams.</p><p>• Address inquiries related to purchase order delivery statuses, unexpected material needs, and expedite requests from internal customers.</p><p>• Assist the Purchasing Manager with special projects, inventory procurement, and upcoming purchasing requirements.</p><p>• Resolve discrepancies related to receiving and invoicing for assigned procurements.</p><p>• Attend facility management meetings to stay informed and align departmental activities.</p><p>• Apply supplier risk mitigation strategies to minimize company liability in case of accidents, scope changes, or failure to meet contract obligations.</p>
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul><p><br></p>
We are looking for a detail-oriented Staff Accountant to join our team in Phoenix, Arizona. This role is pivotal in ensuring accurate financial management, project budget oversight, and seamless collaboration across departments. The ideal candidate will excel in organizing financial records, preparing client billing, and supporting proposal development processes.<br><br>Responsibilities:<br>• Manage financial records, including accounts payable and accounts receivable, ensuring accuracy and compliance.<br>• Prepare and distribute monthly client invoices while maintaining detailed billing records.<br>• Enter expenses, vendor invoices, and consultant invoices into Ajera accounting software.<br>• Set up and monitor project budgets in Ajera, ensuring alignment with financial goals.<br>• Maintain and update accounting and project spreadsheets to support financial reporting.<br>• Process cash receipts and bank deposits while monitoring accounts receivable aging.<br>• Oversee vendor payment processing every two weeks and manage vendor W9 forms.<br>• Prepare and file preliminary twenty-day notices and coordinate insurance certificates for projects.<br>• Assist with proposal preparation, submission, and tracking by maintaining deadlines and organizing documentation.<br>• Create budgets and draft proposals using Excel and Word templates, ensuring alignment with project scope and objectives.
We are looking for a skilled Database Administrator to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for managing and optimizing database systems to ensure high performance, reliability, and security. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to critical data management initiatives.<br><br>Responsibilities:<br>• Oversee the installation, configuration, and maintenance of database systems, including Microsoft SQL Server and Azure SQL Database.<br>• Monitor database performance and implement tuning strategies to optimize efficiency.<br>• Develop and execute backup and recovery plans to safeguard data integrity.<br>• Collaborate with cross-functional teams to define database requirements and support project goals.<br>• Perform regular audits to ensure data security and compliance with organizational policies.<br>• Troubleshoot and resolve database-related issues, minimizing downtime and disruptions.<br>• Implement and manage replication and clustering solutions for high availability.<br>• Create and maintain documentation for database configurations, processes, and procedures.<br>• Conduct capacity planning and recommend upgrades or changes to meet future needs.<br>• Stay updated on industry trends to incorporate innovative solutions into database management practices.
