<p>We are looking for a skilled Client Success Consultant to join our team. In this role, you will work with proprietary software, ensuring seamless installation and integration within client environments. This position requires both technical expertise and excellent communication skills to provide exceptional customer support and troubleshooting services. Located in Hurst, Texas, this role offers an exciting opportunity to work in IT services while expanding your technical knowledge.</p><p><br></p><p>Responsibilities:</p><p>• Experience working with a SaaS product </p><p>• Experience executing client presentations and demos of a SaaS Product </p><p>• Install and configure proprietary software on servers, ensuring proper functionality within network environments.</p><p>• Troubleshoot and resolve technical issues related to software installation, configuration, and performance.</p><p>• Navigate and manage Server 2012/2016 environments, including configuration and administration tasks.</p><p>• Assess network topology to determine optimal software integration and connectivity.</p><p>• Collaborate with clients to address their technical concerns and provide excellent customer service.</p><p>• Generate reports using tools such as Power BI to support data-driven decision-making.</p><p>• Learn and apply knowledge of proprietary software to deliver effective solutions.</p><p>• Work closely with technical teams to ensure seamless product deployment and client satisfaction.</p>
<p>We are looking for an experienced ERP Integration Manager to guide the performance, reliability, and ongoing improvement of a business-critical enterprise platform supporting manufacturing and finance operations in Mansfield. This position offers the opportunity to lead a focused applications team, work closely with cross-functional leaders, and strengthen the structure around a highly tailored system environment. The ideal candidate brings a practical leadership style, strong communication skills, and the ability to connect technical priorities with day-to-day business needs.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support a specialized applications team, providing direction, coaching, and accountability for daily work and long-term goals.</p><p>• Oversee the health, support model, and enhancement roadmap for a heavily customized ERP platform used across multiple operating sites.</p><p>• Work closely with leaders in manufacturing, finance, and operations to translate business priorities into effective system solutions.</p><p>• Establish a clear process for evaluating, sequencing, and delivering system improvements while protecting platform stability.</p><p>• Coordinate smaller-scale initiatives and continuous improvement efforts related to ERP functionality, integrations, and user needs.</p><p>• Monitor system performance and issue resolution to help ensure dependable application availability for core business processes.</p><p>• Contribute to application governance, documentation, and planning activities that improve consistency and decision-making.</p><p>• Support future-state planning by helping prepare the platform, processes, and team for longer-term modernization efforts.</p>
<p>We are looking for an Accountant to join a professional services finance team in Winston-Salem, North Carolina. This role is ideal for someone with a strong foundation in double-entry accounting who enjoys digging into details, resolving questions, and keeping financial records accurate. The position also offers the opportunity to work with specialized legal accounting systems, support payroll coordination, and build expertise in trust-related accounting processes.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records by applying double-entry accounting principles across daily transactions and month-end activities.</p><p>• Prepare and post journal entries, reconcile general ledger accounts, and investigate discrepancies to ensure reliable reporting.</p><p>• Work within a legal-specific accounting and bookkeeping platform, learning its functionality and using it effectively for ongoing accounting tasks.</p><p>• Assist with payroll administration in coordination with an external provider, helping review data for completeness and accuracy.</p><p>• Support trust accounting activities or develop the knowledge needed to manage these processes in compliance with firm requirements.</p><p>• Contribute to corporate and sales tax-related accounting tasks, including organizing records and assisting with filings and supporting documentation.</p><p>• Research accounting issues thoroughly, follow up on open items, and take initiative in resolving financial questions with persistence and care.</p>
We are looking for a dedicated Administrative Assistant to join our team in Abernathy, Texas. This long-term contract position involves providing vital support to a construction jobsite, ensuring smooth daily operations in a fast-paced environment. The role offers the opportunity to engage with diverse team members, manage essential supplies, and oversee various administrative tasks.<br><br>Responsibilities:<br>• Serve as the primary administrative support on a bustling construction jobsite, ensuring efficiency in daily operations.<br>• Coordinate with jobsite personnel, delivery drivers, and catering services to maintain seamless workflows.<br>• Manage office supply inventory and handle procurement to ensure the workspace remains well-equipped.<br>• Oversee email correspondence and provide timely responses to inquiries from team members and external stakeholders.<br>• Perform data entry tasks with precision and maintain organized records for easy access and reference.<br>• Utilize Microsoft Word and Outlook to create and manage documents and communications.<br>• Greet visitors, answer phone calls, and provide receptionist support as needed.<br>• Assist in scheduling and maintaining calendars for meetings and other jobsite activities.<br>• Adapt to changing priorities and tasks in a dynamic, quick-paced environment.<br>• Ensure compliance with company policies and procedures in all administrative activities.
We are looking for a Collections Specialist to support business-to-business accounts receivable activities for a growing team in Independence, Ohio. This contract opportunity with permanent potential is ideal for someone who is confident communicating with customers, managing outstanding balances, and keeping account records accurate and up to date. The role combines direct collection efforts with administrative follow-through to help maintain healthy cash flow and strong customer account management.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts by contacting customers regarding past-due balances and working toward timely resolution.<br>• Maintain accurate customer account details by reviewing and updating records as needed.<br>• Track purchase order status and follow up with customers to obtain, confirm, or clarify outstanding PO information.<br>• Monitor open receivables and document collection activity, customer responses, and payment commitments.<br>• Partner with internal stakeholders to address billing questions and resolve account issues that may delay payment.<br>• Use company systems and tools to review account activity, record updates, and support daily collections workflows.<br>• Prioritize a high-volume workload while meeting deadlines and maintaining consistent follow-up with assigned accounts.
We are looking for an experienced Database Developer to support critical data and software initiatives in North Carolina. This Long-term Contract position is ideal for a detail-oriented individual who can blend database engineering, application development, and integration work to improve operational efficiency and reporting capabilities. The role will contribute to reliable data architecture, scalable automation solutions, and cross-functional technology projects that support enterprise goals.<br><br>Responsibilities:<br>• Design, build, test, and support custom business applications across web, desktop, and connected enterprise platforms.<br>• Create and refine database structures, stored procedures, views, and indexing approaches to strengthen performance, reliability, and data integrity.<br>• Develop and maintain ETL processes and data pipelines that enable dependable reporting, analytics, and downstream system consumption.<br>• Build and document APIs and system integrations, ensuring clear specifications, validation standards, and maintainable technical references.<br>• Support real-time connectivity between industrial systems and business platforms by maintaining interfaces for operational data exchange.<br>• Contribute to enterprise modernization efforts, including application workflows, data movement, and platform integration tied to ongoing system upgrades.<br>• Help expand the use of cloud and low-code technologies to improve automation, business intelligence, and centralized data management.<br>• Provide guidance to less experienced developers while promoting consistent coding practices, database standards, and complete documentation.<br>• Coordinate development priorities with IT leadership and business stakeholders to keep project delivery aligned with organizational objectives.<br>• Apply security best practices across databases and applications, including access management, monitoring, and protection against unauthorized activity.
<p>We are looking for a Prior Authorization Coordinator to support authorization and scheduling activities for a healthcare team in Minneapolis, Minnesota. This Contract position is ideal for someone who is organized, responsive, and comfortable managing administrative tasks in a fast-paced environment. The role focuses on coordinating prior authorizations, handling incoming communication, and helping patients and internal teams stay on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate prior authorization requests by gathering required documentation, submitting information to payers, and tracking approvals to support timely care delivery.</p><p>• Respond to inbound calls professionally, address routine questions, and route more complex concerns to the appropriate team members.</p><p>• Provide administrative support through data entry, record updates, document management, and follow-up communication with stakeholders.</p><p>• Work closely with clinical and operational teams to confirm authorization status and prevent delays in service.</p><p>• Maintain organized records of authorization activity, scheduling changes, and payer communications for reference and compliance.</p><p>• Assist with workflow updates or process-related coordination as needed to support department operations.</p>
<p>We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.</p><p>• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.</p><p>• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.</p><p>• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.</p><p>• Prepare and organize computer labs in buildings and offices.</p><p>• Assist users with the setup and operation of audio/visual equipment for events in public spaces.</p><p>• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.</p><p>• Communicate effectively with end users to address technology-related concerns and scheduling requirements.</p><p>• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.</p>
<p>We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.</p><p>· Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.</p><p>· Maintain and update customer accounts, ensuring data accuracy and proper documentation.</p><p>· Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.</p><p>· Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.</p><p>· Demonstrate strong follow-up skills to ensure issues are fully resolved.</p><p>· Maintain composure and professionalism during high-volume or stressful situations.</p><p>· Support business needs by working beyond standard hours when required.</p>
<p>We are looking for a skilled IT Systems Technician – Level I to provide exceptional technical support. Based in Waterbury, Connecticut, this role involves troubleshooting hardware and software issues, maintaining computer systems, and assisting with audio/visual setups for events. The ideal candidate will excel in delivering timely solutions while maintaining excellent customer service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computers and audio/visual equipment for meetings and events as needed.</p><p>• Log and manage all technical support requests using a ticketing system to monitor workflows and maintenance needs.</p><p>• Install, configure, and integrate new devices into Active Directory Domains and/or Azure Autopilot.</p><p>• Prepare and maintain computer labs, offices, and systems by ensuring proper setup and functionality.</p><p>• Provide training and assistance to users in operating audio/visual equipment and other technology tools.</p><p>• Manage antivirus software and assist users with resolving application or hardware-related issues.</p><p>• Maintain an inventory of technology equipment and recommend repairs, replacements, or upgrades as necessary.</p><p>• Communicate effectively with users to assess their technology requirements and provide solutions.</p><p>• Adhere to organizational policies, including dress code, conduct, and procedural guidelines, while taking on additional responsibilities as needed.</p>
We are looking for a skilled Financial Reporting Manager to oversee the preparation, analysis, and submission of external financial reports in compliance with U.S. Securities and Exchange Commission regulations. This role will play a pivotal part in ensuring the accuracy of quarterly, annual, and periodic filings, while maintaining adherence to technical accounting standards and internal controls. The ideal candidate will collaborate with cross-functional teams and support complex accounting matters to drive organizational efficiency and compliance.<br><br>Responsibilities:<br>• Lead the preparation, review, and timely submission of SEC filings, including Forms 10-Q, 10-K, and other required disclosures.<br>• Coordinate the development of financial statements, footnote disclosures, and Management’s Discussion and Analysis (MD& A).<br>• Ensure accurate SEC tagging and compliance with relevant regulations.<br>• Research and implement new accounting standards and regulatory changes, providing technical guidance on complex transactions such as revenue recognition and business combinations.<br>• Maintain robust internal controls and support compliance efforts across the organization.<br>• Collaborate with departments such as legal, investor relations, FP& A, and internal audit to ensure consistency in financial reporting policies.<br>• Assist external auditors with quarterly reviews and annual audit procedures.<br>• Drive improvements in reporting processes, systems, and documentation, implementing best practices in corporate accounting.<br>• Support special initiatives, including mergers and acquisitions, system upgrades, and policy updates.<br>• Prepare materials for earnings releases, board meetings, and investor-related reporting.
<p>We are looking for a detail-oriented Bookkeeper to join our client's team in Indianapolis, Indiana. This role is integral to managing daily accounting operations, including accounts payable, accounts receivable, tenant billing, and banking activities. Partnering closely with the Accounting Manager, you will ensure accurate financial processing, maintain vendor and tenant relationships, and meet reporting deadlines efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process and review accounts payable invoices, ensuring accurate coding and timely disbursement of payments.</p><p>• Manage tenant billing and deposits, including scanning checks and posting to tenant ledgers on the same day.</p><p>• Maintain vendor compliance by collecting and tracking W-9 forms for all vendors.</p><p>• Assist with monthly billing processes for service companies, including invoicing and tracking payments.</p><p>• Prepare semi-annual real estate tax payments, calculate tenant reimbursements, and generate associated invoices.</p><p>• Update daily banking spreadsheets by reviewing transactions, coding bank activities, and monitoring cash flow.</p><p>• Record recurring journal entries such as depreciation, amortization, and accrued expenses on a monthly basis.</p><p>• Support the Accounting Manager with collections by sending statements and letters to tenants as needed.</p><p>• Execute profit transfers, process payments, and record all general ledger activity accurately.</p><p>• Identify and resolve cash flow concerns, ensuring upcoming debt payments are accounted for in advance.</p>
We are looking for a skilled Systems Engineer to join our team in Manchester, Connecticut. In this role, you will play a vital part in managing, optimizing, and maintaining enterprise systems and infrastructure to ensure seamless operations. This position offers an exciting opportunity to work with advanced technologies and collaborate across IT teams to deliver reliable solutions.<br><br>Responsibilities:<br>• Administer and maintain Windows server environments, including Active Directory, Group Policy, and related systems.<br>• Deploy and manage virtual machines using VMware, ensuring efficient system performance and reliability.<br>• Monitor system performance, identify bottlenecks, and implement optimization strategies.<br>• Diagnose and resolve technical issues across Windows, Linux, and enterprise applications.<br>• Execute backup and disaster recovery procedures to safeguard critical data.<br>• Manage server hardware, including blade servers and enterprise storage solutions.<br>• Provide advanced technical support for help desk escalations and collaborate with other IT teams.<br>• Develop and enforce technical standards, procedures, and best practices for system operations.<br>• Design and implement new infrastructure technologies to improve scalability and efficiency.<br>• Maintain system security through patch management and adherence to best practices.
<p>We are looking for an Entry Level AML Analyst to join a Financial Services team in Princeton, NJ. This Long-term Contract position is a strong fit for someone beginning a career in financial crime compliance and eager to build hands-on experience reviewing account activity and supporting investigative work. In this role, you will analyze customer transaction records, identify unusual patterns, and prepare clear written summaries that support anti-money laundering review efforts.</p><p><br></p><p>Responsibilities:</p><p>• Examine customer files and transaction activity to identify behaviors that may require additional anti-money laundering review</p><p>• Review currency transaction documentation and supporting records to help ensure completeness and accuracy</p><p>• Prepare concise written case summaries that clearly document findings, observations, and follow-up needs</p><p>• Enter and update information in tracking systems with a high level of speed and accuracy</p><p>• Use Excel to organize, validate, and manage large sets of financial or customer data</p><p>• Support enhanced due diligence activities by gathering and reviewing relevant account information</p><p>• Escalate unusual transaction patterns or documentation gaps to senior compliance team members for further review</p>
<p>We are looking for an experienced Senior Meeting Planner for a Waukesha, Wisconsin area organization. In this role, you will oversee the planning and execution of various corporate and community events, ensuring seamless coordination and exceptional outcomes. The ideal candidate brings a strong background in event management, vendor relations, and logistics planning.</p><p><br></p><p>Responsibilities:</p><p>• Plan, organize, and execute a wide range of corporate and community events tailored to organizational goals.</p><p>• Collaborate with vendors to negotiate contracts, secure services, and maintain positive working relationships.</p><p>• Manage event logistics, including venue arrangements, scheduling, and resource allocation.</p><p>• Ensure all events align with corporate branding and standards while delivering high-quality experiences.</p><p>• Coordinate communication between stakeholders, vendors, and team members to guarantee smooth event operations.</p><p>• Develop budgets for events and monitor expenditures to ensure financial efficiency.</p><p>• Address any challenges or issues that arise during event planning or execution.</p><p>• Conduct post-event evaluations to identify areas for improvement and gather feedback.</p><p>• Stay updated on industry trends and best practices to continually enhance event strategies.</p><p>• Maintain detailed documentation of all event planning processes and outcomes.</p>
<p>We are looking for an experienced Business Manager to support financial and administrative operations. This contract-to-permanent opportunity is fully onsite and is ideal for an individual who can balance accounting oversight, payroll administration, regulatory reporting, and operational coordination. The role requires someone who can provide strong financial guidance, maintain compliance with reporting obligations, and help ensure day-to-day business functions run efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct annual budgeting activities, prepare financial forecasts, and deliver regular reporting and recommendations to organizational leadership and the board.</p><p>• Oversee day-to-day accounting operations, including accounts payable, accounts receivable, invoicing, reconciliations, and approval workflows for expenditures.</p><p>• Administer payroll processing and review compensation-related items such as salary calculations, benefit contributions, and applicable retirement plan payments.</p><p>• Prepare and submit required state, federal, and grant-related financial reports while maintaining accurate supporting documentation.</p><p>• Manage purchasing activities and monitor vendor or third-party service agreements to support ongoing operational needs.</p><p>• Coordinate billing processes and maintain accurate financial records to support sound bookkeeping and reporting practices.</p><p>• Serve in designated compliance-facing functions, including public information response responsibilities and program-related coordination duties.</p><p>• Partner with internal stakeholders to strengthen administrative and financial procedures that support efficient business operations.</p>
<p>We are looking for a dedicated Accounting Specialist to join our team in Bethel, Connecticut. In this role, you will support one of our sister companies by managing daily transactional accounting functions and contributing to the organization's financial efficiency. This is an excellent opportunity to play a crucial part in maintaining accurate records and ensuring smooth accounting operations in a fast-paced, multi-entity environment.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.</p><p>• Maintain detailed and organized financial records to ensure accuracy and compliance.</p><p>• Reconcile accounts regularly to verify balances and identify discrepancies.</p><p>• Assist with month-end closing tasks, ensuring all necessary documentation is complete.</p><p>• Utilize QuickBooks Online to manage and monitor financial data effectively.</p><p>• Handle invoice processing, ensuring payments are issued and recorded properly.</p><p>• Support the implementation and improvement of accounting workflows.</p><p>• Collaborate with other departments to streamline financial operations and reporting.</p><p>• Address and resolve accounting issues and inquiries as they arise.</p><p>• Ensure adherence to industry-specific accounting standards and practices.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Monmouth County, New Jersey. In this role, you will play a key part in managing financial transactions and ensuring the accuracy of accounts payable processes. This position is ideal for an individual who thrives in fast-paced environments and is committed to delivering high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve invoice discrepancies through the Payables Portal.</p><p>• Conduct two-way matching for invoices to ensure accuracy.</p><p>• Address accounts payable inquiries promptly and professionally.</p><p>• Reconcile vendor statements to maintain up-to-date account information.</p><p>• Audit expense reports to verify compliance and accuracy.</p><p>• Validate and document updates to vendor banking information.</p><p>• Research outstanding payments, including checks and virtual credit cards.</p><p>• Upload invoice allocations to the appropriate systems.</p><p>• Collaborate on additional tasks or projects as assigned.</p>
<p>We are looking for an Accountant to join our team in Atlanta, Georgia, on a Contract to Hire basis. This role offers an excellent opportunity to grow within the financial services industry while contributing to essential accounting operations. The position begins with an onsite schedule for the first few weeks, transitioning to a hybrid arrangement of three days onsite and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and reconcile accounts payable and accounts receivable transactions with accuracy.</p><p>• Maintain and balance general ledger accounts, ensuring all financial data is properly recorded.</p><p>• Perform journal entries and assist in month-end and year-end close processes.</p><p>• Handle bank reconciliations and ensure discrepancies are resolved promptly.</p><p>• Utilize Excel for data analysis, including pivot tables and VLOOKUP functions.</p><p>• Support accounting processes by extracting and balancing data from various system modules.</p><p>• Collaborate with the team to improve processes and take initiative in identifying areas for efficiency.</p><p>• Assist in the integration and use of D365 for accounting operations, if applicable.</p><p>• Ensure compliance with financial regulations and internal policies.</p><p>• Provide support in consolidating financial data and reports as needed.</p>
<p>We are looking for an experienced Accounts Payable Lead to join our team on a contract with the potential for a permanent position in Charlotte, North Carolina. This role is ideal for someone skilled in managing day-to-day accounts payable operations. If you are highly technical and have experience with NetSuite and a strong background in AP processes, this opportunity is tailored for you.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily operations of the accounts payable department, ensuring timely and accurate processing of invoices.</p><p>• Supervise and support a team of four direct reports, providing guidance and performance feedback.</p><p>• Manage invoice coding, check runs, and ACH payment processing to maintain smooth financial transactions.</p><p>• Ensure compliance with company policies and procedures in all accounts payable activities.</p><p>• Collaborate with other departments to resolve invoice discrepancies and improve workflows.</p><p>• Utilize NetSuite for accounts payable tasks, leveraging its functionalities to optimize processes.</p><p>• Monitor and analyze accounts payable data to identify opportunities for efficiency improvements.</p><p>• Prepare reports and maintain documentation to support audits and financial reviews.</p><p>• Address vendor inquiries and maintain strong relationships with external partners.</p><p>• Implement best practices to enhance the accuracy and efficiency of accounts payable operations</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.</p><p>• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.</p><p>• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.</p><p>• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.</p><p>• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.</p><p>• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.</p>
We are looking for a Product Counsel to guide legal strategy across the full product lifecycle in San Mateo, California. This role works closely with product, engineering, design, and cross-functional compliance partners to help bring innovative features to market while managing legal and regulatory risk. The ideal candidate combines strong product judgment with practical legal advice and can translate complex requirements into clear, business-focused recommendations.<br><br>Responsibilities:<br>• Collaborate with Product, Engineering, and Design teams to provide legal counsel from concept through launch and ongoing feature updates.<br>• Evaluate proposed product functionality, user journeys, and data handling practices to identify risk and recommend compliant, practical solutions.<br>• Advise stakeholders on privacy, data protection, intellectual property, security, and applicable regulatory obligations tied to product decisions.<br>• Support matters involving data use, artificial intelligence and machine learning initiatives, training data considerations, and responsible AI practices when relevant.<br>• Prepare and maintain customer-facing and product-related legal documentation, including terms of service, privacy notices, end-user agreements, disclosures, and in-app language.<br>• Work closely with Privacy, Security, and Compliance partners to address legal requirements and support readiness for industry and regulatory standards.<br>• Review go-to-market materials by counseling teams on product messaging, marketing representations, and customer communications.<br>• Track changes in laws and regulations that may affect the product roadmap and proactively brief internal teams on emerging requirements.<br>• Deliver balanced legal guidance that aligns risk management with commercial goals and supports scalable decision-making.
<p>We are looking for an experienced Servicing Manager to oversee the servicing lifecycle for consumer and residential real estate loans in Grand Blanc, Michigan. This role is responsible for protecting portfolio quality, maintaining regulatory adherence, and ensuring critical post-closing activities are handled accurately from funding through payoff. The ideal candidate brings strong leadership in loan servicing operations, a proactive approach to risk control, and the ability to guide teams through changing regulatory expectations while maintaining excellent service standards. Hybrid schedule with great growth potential!</p><p><br></p><p>Responsibilities:</p><p>• Direct the full servicing process for consumer and residential real estate loans, ensuring smooth execution of post-funding activities through final payoff.</p><p>• Oversee lien and title administration to confirm collateral is properly secured, documentation is accurate, and releases are completed promptly when obligations are satisfied.</p><p>• Monitor servicing performance using operational and portfolio metrics, identifying trends in delinquency, accuracy, and workflow efficiency to strengthen results.</p><p>• Lead compliance efforts related to mortgage servicing regulations, escrow requirements, reporting obligations, complaint handling, and foreclosure-related activities.</p><p>• Manage escalated servicing matters by resolving member concerns, correcting operational issues, and implementing measures that reduce repeat occurrences.</p><p>• Supervise payment processing and escrow administration to support timely transactions, accurate account maintenance, and a positive customer experience.</p><p>• Guide and develop a specialized servicing team by setting expectations, reinforcing accountability, and promoting consistent service quality.</p><p>• Coordinate audit readiness and regulatory updates by translating new requirements into clear procedures, training, and day-to-day operational practices.</p>