We are looking for an experienced IT Manager or Director to oversee the technological operations of our manufacturing facility in Black Creek, Georgia. In this role, you will lead the IT team, manage infrastructure and systems, and ensure the security and efficiency of all technology processes. This position requires a strategic thinker who can align IT initiatives with business goals while fostering a collaborative and innovative environment.<br><br>Responsibilities:<br>• Provide strategic leadership to the IT team, including mentoring staff and conducting performance evaluations.<br>• Manage IT infrastructure, including servers, networks, storage systems, and cloud environments, to ensure optimal functionality.<br>• Oversee cybersecurity measures such as firewalls, endpoint protection, and identity management to safeguard systems and data.<br>• Ensure compliance with industry standards and regulatory requirements, including disaster recovery and business continuity planning.<br>• Monitor and enhance service desk operations, ensuring efficient ticket resolution and adherence to service level agreements (SLAs).<br>• Develop and implement technology initiatives that modernize systems and improve operational performance.<br>• Collaborate with vendors to procure hardware and software solutions, ensuring value and reliability.<br>• Analyze IT workflows and implement automation to increase efficiency and reduce recurring issues.<br>• Maintain detailed documentation for systems, processes, and configurations to support organizational knowledge.<br>• Lead project management efforts, ensuring successful implementation of IT-related projects within scope and budget.
<p><strong>Exciting Opportunity in Savannah, GA!</strong></p><p>We’re on the hunt for a <strong>dynamic and experienced IT Manager</strong> to take charge of daily IT operations and drive innovation in a thriving environment. This <strong>Contract-to-Permanent</strong> role is perfect for a tech-savvy leader who thrives on optimizing systems, ensuring top-notch security, and inspiring a team of talented technicians across multiple levels. If you have a passion for technology, a strong background in IT support, and a knack for delivering cutting-edge solutions for businesses of all sizes, we want to hear from you!</p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Lead and Empower:</strong> Supervise IT technicians across Levels 1, 2, and 3, ensuring exceptional service and team success.</li><li><strong>Maximize Tools:</strong> Manage product updates, selection, and training to unlock the full potential of ConnectWise and related platforms.</li><li><strong>Drive Excellence:</strong> Monitor service ticket resolution for speed, accuracy, and client satisfaction.</li><li><strong>Innovate and Secure:</strong> Oversee deployment and maintenance of IT products—switches, firewalls, access points, and security appliances.</li><li><strong>Champion Compliance:</strong> Ensure all systems meet rigorous security and compliance standards.</li><li><strong>Cloud & Backup Expertise:</strong> Implement robust backup solutions and cloud deployments, including Microsoft 365.</li><li><strong>Technical Mastery:</strong> Provide deep expertise in networking, security, and IT support services.</li><li><strong>Expand Capabilities:</strong> Coordinate installation and maintenance of surveillance systems, web design solutions, and audio-visual displays.</li><li><strong>Optimize Connectivity:</strong> Manage carrier and internet services to keep businesses running smoothly.</li><li><strong>Infrastructure Excellence:</strong> Supervise low-voltage cabling installations and maintain a rock-solid IT foundation.</li></ul><p><br></p>