3 results for Desktop Support Analyst in Sausalito, CA

Desktop Support

Berkeley, CA
onsite
Temporary
30 - 33 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Berkeley, California. This Desktop Support A contract position requiring proactive problem-solving skills and a solid understanding of desktop and mobile support operations. The ideal Desktop Support candidate will possess technical expertise and the ability to provide exceptional service across multiple sites. This Desktop Support Role is a contract position and is onsite in Berkeley. Some travel will be required to various sites around Berkeley. Responsibilities:• Deliver desktop support services across various locations, ensuring timely resolution of technical issues.• Manage and troubleshoot mobile devices, including administration and configuration.• Utilize tools such as Fresh Service and Intune to effectively address service tickets and maintain system functionality.• Diagnose and resolve hardware, software, and network problems for end-users.• Maintain user accounts and permissions within Active Directory.• Monitor and manage cloud-based domains to ensure seamless performance.• Provide guidance and technical assistance to users on Microsoft Windows 10 and related software.• Document and track service requests using a ticketing system to ensure efficient workflow.• Collaborate with team members to implement solutions and improve processes.• Ensure all systems are up-to-date and compliant with organizational standards.
2026-03-06T00:00:00Z

Help Desk Analyst I

Alameda, CA
onsite
Temporary
28 - 30 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-03-02T00:00:00Z

Document Analyst

Daly City, CA
remote
Temporary
30 - 45 USD / Hourly
We are looking for a document analyst for our Fintech Company in San Francisco. This contract role involves detailed analysis of user‑submitted documents, biometric data, and verification signals using both manual techniques and industry‑leading IDV tools. The ideal candidate is highly detail‑oriented, comfortable operating in a fast‑paced environment, and able to make sound decisions based on incomplete or ambiguous information Responsibilities:• Conduct comprehensive reviews of government-issued identification documents, including international IDs, to verify their authenticity.• Assess user-submitted images and selfies for identity validation, utilizing facial matching techniques.• Detect and report fraudulent activities, such as altered documents, impersonation attempts, and synthetic identities.• Utilize advanced tools like Jumio, Onfido, Socure DocV, or similar platforms for document authentication and identity verification.• Adhere to established risk policies and service level agreements while performing application and fraud reviews.• Accurately document review outcomes and escalate complex or high-risk cases to appropriate teams.• Maintain consistent quality and accuracy in all reviews while meeting productivity goals.• Collaborate closely with Fraud Operations and Risk teams to enhance fraud prevention strategies.
2026-03-12T00:00:00Z