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2 results for Customer Service Representative in Sarasota, FL
- Tampa, FL
- onsite
- Temporary / Contract
- 22.325 - 25.85 USD / Hourly
- We are looking for a Customer Service Representative for a Contract position based in Tampa, Florida. This role supports day-to-day customer and order operations by handling inquiries, coordinating order activity, and helping ensure a reliable service experience. The ideal candidate is organized, responsive, and comfortable working across multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Oversee the entry, review, and completion of customer sales orders using internal platforms and QuickBooks.<br>• Manage purchase order activity and maintain accurate status updates to support on-time processing and delivery.<br>• Follow open orders closely and release them for fulfillment when inventory becomes available.<br>• Assist customers with return requests by coordinating authorization steps and guiding the return process through resolution.<br>• Create pricing quotations and provide timely answers to questions related to products, orders, and account activity.<br>• Maintain customer and order records in Excel-based reports, ensuring information remains current and reliable.<br>• Track daily operational metrics, including order volume and processing performance, and share updates as needed.<br>• Partner with cross-functional teams to resolve order issues, improve service quality, and support customer satisfaction.
- 2026-05-08T00:00:00Z
- Saint Petersburg, FL
- onsite
- Temporary to Hire
- 18 - 18 USD / Hourly
- We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
- 2026-05-03T00:00:00Z