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2 results for Customer Service in Sarasota, FL
- Saint Petersburg, FL
- onsite
- Temporary to Hire
- 17 - 18 USD / Hourly
- We are looking for a compassionate Customer Service Representative to serve as a welcoming first point of contact for clients seeking behavioral health support in St. Petersburg, Florida. This contract-to-permanent opportunity is ideal for someone who can provide calm, respectful service in sensitive situations while keeping front-desk and scheduling activities organized. The person in this role will help create a positive experience for clients, visitors, and staff by combining strong communication skills with accuracy, courtesy, and empathy.<br><br>Responsibilities:<br>• Welcome clients, visitors, and team members with a detail-oriented and supportive approach at designated outpatient sites.<br>• Manage check-in and check-out activities efficiently while verifying and updating client information for accuracy.<br>• Coordinate appointments for clients and providers, including outreach for confirmations and follow-up related to missed visits.<br>• Accept payments, provide receipts, and reconcile the cash drawer at the end of each assigned shift.<br>• Partner with clinical teams to help maintain smooth movement of clients through scheduled services and address pending concerns.<br>• Carry out assigned opening and closing tasks to keep the front office prepared for daily operations.<br>• Route incoming faxed documents and support timely administrative distribution when needed.<br>• Gather client feedback through satisfaction surveys and support accurate data entry in agency systems.<br>• Travel to other local service locations when coverage is needed, with mileage reimbursement provided for eligible daytime travel.
- 2026-06-18T00:00:00Z
- Sarasota, FL
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a contract to permanent position in Sarasota, Florida. This opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and can manage a steady volume of inquiries with professionalism. The person in this role will help keep customer requests organized, coordinate with internal teams, and ensure information is entered accurately to support efficient operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle a consistent flow of inbound customer calls each day, responding promptly and professionally to service-related questions and concerns.</p><p>• Direct callers to the appropriate team members and work closely with dispatch personnel to support timely communication and service coordination.</p><p>• Provide courteous assistance to customers while maintaining a positive experience across every interaction.</p><p>• Record, verify, and update customer and service information accurately within company systems and operational tools.</p><p>• Use Microsoft Office and related business applications to manage daily administrative and customer support tasks.</p><p>• Address customer issues efficiently by gathering details, identifying solutions, and following through to resolution.</p><p>• Support dispatch-related activities by relaying updates and helping ensure clear communication between departments.</p><p>• Maintain well-organized digital records and documentation to support ongoing service and reporting needs.</p>
- 2026-06-18T00:00:00Z