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16 results for Customer Service in Sarasota, FL

Tyler Munis ERP Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
70000.00 - 100000.00 USD / Yearly
Key ResponsibilitiesTyler Munis System Administration<ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul>Technical Support & Maintenance<ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as Crystal Reports, SQL, SSRS, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul>Customer Service & Functional Support<ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul>Secondary Technical Skills (Preferred but Not Required)These skills are not mandatory but are highly valuable in supporting ERP ecosystem:<ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul>
2026-07-08T13:38:40Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-07-02T17:30:09Z

Tyler Munis ERP Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
We are looking for a knowledgeable and detail-oriented ERP Analyst to manage and support Tyler Munis systems in Saint Petersburg, Florida. This role involves overseeing system functionality, ensuring seamless operations, and collaborating with stakeholders to optimize processes. The ideal candidate demonstrates technical expertise, strong problem-solving skills, and a commitment to delivering excellent service. Responsibilities: • Administer, configure, and maintain Tyler Munis ERP modules to ensure system reliability and performance. • Perform system updates, patches, and upgrades while managing environment refreshes. • Monitor system functionality, troubleshoot technical issues, and coordinate resolutions with Tyler Technologies. • Manage user roles, permissions, security settings, and workflow configurations to maintain system integrity. • Develop and maintain documentation for system configurations, procedures, and workflows. • Provide Tier 2 and Tier 3 technical support to resolve functional and technical challenges. • Collaborate with departments to analyze business needs, improve processes, and implement system enhancements. • Support integration efforts between Tyler Munis and other systems, such as financial and document management platforms. • Assist with report creation using tools like Crystal Reports and Munis reporting utilities. • Participate in disaster recovery planning and testing for ERP systems.
2026-07-08T13:38:40Z

Technical Sales Engineer

Clearwater, FL
remote
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth. Responsibilities: • Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory. • Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions. • Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities. • Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings. • Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification. • Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations. • Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale. • Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities. • Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
2026-07-06T13:53:40Z

Administrative Assistant

Largo, FL
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a compassionate and organized Administrative Assistant to support a government program in Largo, Florida. This Contract position will play a key role in helping residents navigate relocation during a redevelopment initiative, while providing dependable administrative and customer-facing support. The ideal candidate is comfortable managing documentation, coordinating appointments, and assisting individuals who may be facing stressful circumstances. Responsibilities:• Guide residents through each stage of the relocation process during individual meetings and follow-up interactions.• Prepare and organize housing applications, supporting forms, and required documents to help keep cases moving forward.• Communicate with landlords and property managers to identify housing options that align with resident needs.• Enter, update, and maintain records, logs, and tracking spreadsheets in Microsoft Excel with a high level of accuracy.• Review relocation-related forms, reimbursement submissions, and payment documents to ensure completeness and proper processing.• Coordinate calendars, arrange meetings, draft routine correspondence, and provide day-to-day support to the relocation team.• Handle sensitive resident information with discretion while delivering attentive and empathetic customer service.• Respond to inbound calls and general administrative inquiries, directing questions and concerns to the appropriate contacts when needed.
2026-07-28T12:08:47Z

Benefits Coordinator

Clearwater, FL
onsite
Temporary / Contract
27.00 - 35.00 USD / Hourly
We are looking for an experienced Benefits Coordinator to provide onsite support for a government organization in Clearwater, Florida. This Long-term Contract opportunity is well suited for someone who can guide employees and retirees through benefit selections with accuracy, professionalism, and a service-focused approach. The role will play an important part in supporting open enrollment activities and ensuring benefit changes are handled efficiently. Responsibilities: • Meet individually with employees and retirees to explain available benefit options and help them make informed enrollment decisions during open enrollment. • Respond to questions related to health coverage, dental plans, life insurance, retirement-related benefits, and other available programs in a clear and detail-focused manner. • Enter and update benefit elections and qualifying life event changes in Workday while maintaining a high level of accuracy. • Support retirees with benefit selection paperwork and document conversations and outcomes thoroughly. • Review submitted materials for completeness and confirm supporting documents, including Power of Attorney records when required. • Maintain organized benefit records and ensure all updates are processed within established timelines. • Use Excel to track enrollment activity, monitor outstanding items, and assist with routine administrative tasks. • Collaborate closely with the HR and benefits team to create a smooth and positive enrollment experience for participants. • Adjust availability during peak open enrollment periods to accommodate scheduled employee appointments as needed.
2026-07-09T23:33:39Z

Accountant

Sarasota, FL
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
We are looking for an experienced Accountant to join our team in Sarasota, Florida. This position plays a central role in payroll, billing, payables, reconciliations, and financial reporting while helping maintain accurate documentation across accounting and operational activities. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment. Responsibilities:• Oversee weekly and biweekly payroll processing to ensure employees are paid accurately and on schedule.• Maintain organized contract files, confirming executed agreements are complete and available to support client invoicing.• Create customer invoices, review aging balances, and communicate with clients to support timely collection of outstanding payments.• Administer accounts payable by reviewing vendor invoices, coding expenses appropriately, and ensuring payments are issued by required deadlines.• Monitor project change orders, keeping documentation current and coordinating accurate billing updates tied to approved changes.• Manage insurance-related administrative work, including renewal coordination and fulfillment of certificate of insurance requests.• Complete monthly bank account reconciliations and research variances to resolve discrepancies efficiently.• Prepare quarterly income statements and contribute to routine financial reporting and record maintenance.• Assist company leadership with special projects and additional accounting or administrative tasks as business needs evolve. This is a permanent position. If you are interested, please reach out to Zoe Slater.
2026-07-21T14:53:43Z

Amazon Fulfillment Specialist

Clearwater, FL
remote
Temporary / Contract
42.00 - 49.00 USD / Hourly
We are looking for an Amazon Fulfillment Specialist to support order execution and customer supply chain activities for a high-volume Amazon business based in Clearwater, Florida. This contract-to-hire position is ideal for someone who can confidently manage purchase orders, monitor fulfillment performance, and keep orders moving accurately through the sales cycle. The role is fully remote, with a strong preference for candidates in the Eastern time zone due to critical Monday processing deadlines. You will work closely with systems, logistics, and replenishment workflows to help maintain reliable service levels and on-time, in-full delivery performance. Responsibilities:• Manage incoming Amazon purchase orders through Vendor Central and ensure each order is processed accurately from receipt through fulfillment. • Oversee the full sales order lifecycle by coordinating order entry, allocation, shipment readiness, and completion within required timelines.• Track service performance metrics, including on-time and in-full results, and address issues that may affect customer commitments.• Partner with warehousing, transportation, and third-party logistics providers to support timely movement of goods and resolve fulfillment exceptions.• Support replenishment and inventory planning activities by reviewing order patterns, demand signals, and forecast-related information.• Maintain accurate transaction records in ERP systems such as NetSuite and ensure data aligns across order management and fulfillment platforms.• Investigate order discrepancies, shortages, routing issues, or delivery delays and take corrective action to minimize disruption.• Prioritize Monday order execution requirements and adjust weekly workload to meet critical customer processing deadlines.
2026-07-31T20:18:52Z

PLC Programmer/Automation Engineer

Tampa, FL
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for a PLC Programmer/Automation Engineer to join a growing automation team in NW Tampa, FL area. This position focuses on developing and supporting process control solutions for bulk material handling, batching, weighing, mixing, and related industrial systems. The role is ideal for an engineer who enjoys combining PLC programming, HMI/SCADA development, and field commissioning to deliver reliable automation systems across complex manufacturing environments. Responsibilities:• Design, program, and test PLC-based control systems for industrial processing and bulk ingredient handling applications using Rockwell Automation platforms.• Develop HMI and SCADA interfaces that give operators clear visibility into system performance, process status, and alarm conditions.• Configure instrumentation and control devices, then support startup, tuning, and on-site commissioning to ensure systems perform as intended.• Interpret process flow diagrams, P& IDs, and electrical schematics to translate engineering requirements into effective automation logic.• Partner with project managers, electrical design teams, and startup personnel to coordinate implementation activities and resolve technical issues.• Troubleshoot control hardware, industrial networks, drives, and connected field equipment to maintain reliable system operation.• Assist with integrating third-party equipment and vendor systems into broader plant automation architectures.• Travel to customer sites as needed to support validation, system checkout, operational readiness, and user training.
2026-07-17T17:48:39Z

Bookkeeper

Tampa, FL
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a dependable Bookkeeper to join a long-established business in Tampa, Florida. This on-site role supports daily financial operations for a company that serves both commercial clients and walk-in customers, requiring accuracy, discretion, and strong communication. The ideal candidate will be comfortable managing a high volume of transactions, maintaining organized records, and working closely with ownership and an external accounting partner. Responsibilities:• Process weekly payroll for a team of 50 employees, including both salaried and hourly staff, while maintaining accuracy and timeliness.• Prepare and issue a high volume of customer invoices each day, ensuring billing details are entered correctly and routed properly for payment.• Record incoming payments and apply cash receipts to the appropriate customer accounts to keep balances current.• Monitor outstanding receivables, follow up on past-due balances, and support collection efforts in a careful and respectful manner.• Manage accounts payable activities for vendors, rent, and utilities, including check-based payment processing and record maintenance.• Reconcile bank accounts and company credit card statements to confirm accurate financial reporting.• Handle sales tax-related bookkeeping tasks and maintain supporting documentation for compliance purposes.• Coordinate with the owner and external accounting resources to keep financial information organized, accurate, and up to date. This is a permanent opportunity that will pay up to $60,000 depending upon experience. Please apply to Jane Gearhart if interested!
2026-07-06T13:18:44Z

Staff Accountant

Tampa, FL
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to support daily accounting operations for a construction and contractor business in Tampa, Florida. This position plays a key role in managing payables, recording incoming payments, assisting with payroll administration, and supporting month-end close activities. The ideal candidate brings strong bookkeeping experience, sound judgment with financial data, and the ability to coordinate effectively with both accounting and operations teams. Responsibilities:• Review incoming vendor invoices, assign accurate general ledger coding, confirm supporting documentation, and initiate timely payments through the company’s digital accounts payable workflow.• Record customer payments received by check, wire, credit card, and other channels while maintaining accurate entries across accounting platforms.• Reconcile payment activity between operating systems and the general ledger to help ensure complete and accurate accounts receivable records.• Support collection efforts on overdue balances when needed by partnering with operations teams and following up on outstanding customer accounts.• Act as a point of coordination between operations and accounting to keep inventory, job-related transactions, and general ledger data aligned.• Prepare and maintain sales tax information and support timely, accurate reporting requirements.• Help administer payroll by setting up new hires by branch, reviewing submitted time and pay details, and organizing information for payroll processing.• Contribute to payroll-related process support during system changes and help maintain accurate employee and wage records during the transition period.
2026-07-24T19:38:37Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Collections Specialist to support business-to-business accounts and help maintain healthy customer payment activity for a Long-term Contract position. This opportunity is based in Tampa, Florida, and is ideal for someone who can balance firm collections practices with clear client communication. The role requires strong Excel skills, close attention to account details, and the ability to manage a high-volume portfolio with accuracy and consistency. Responsibilities: • Manage a portfolio of approximately 286 business accounts and follow up on outstanding balances in a timely, consistent manner. • Contact commercial customers by phone and email to secure payments, resolve past-due issues, and document collection activity accurately. • Review account aging reports and prioritize collection efforts based on risk, payment history, and account status. • Use Excel functions such as VLOOKUPs and Pivot Tables to track account trends, reconcile data, and support reporting needs. • Work with internal teams to investigate billing questions, clarify payment discrepancies, and help remove barriers to collection. • Maintain detailed records of customer interactions, commitments to pay, and account updates to support consistent follow-through. • Participate in virtual training and apply company collection procedures, tools, and performance expectations effectively.
2026-07-20T19:53:44Z

Sr Systems (NetSuite) Director of Supply Chain/Logistics

St. Petersburg, FL
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
Seeking a Sr Systems (NetSuite) Director of Supply Chain & Logistics or our client located in St. Pete, FL for this fully onsite positions. As a Sr Systems (NetSuite) Director of Supply Chain & Logistics, this role will shape strategy across forecasting, inventory, supplier management, and operational finance while partnering closely with cross-functional leaders to support business growth. The ideal candidate brings strong global leadership experience, sound commercial judgment, and a data-focused approach to improving service, cost, and working capital performance. Responsibilities:• Direct end-to-end supply chain strategy across purchasing, procurement, logistics, and distribution activities to support reliable network performance.• Guide demand and supply planning processes by aligning forecasts, inventory goals, and replenishment decisions with sales and operational priorities.• Oversee the financial performance of supply chain functions through budgeting, forecasting, cost analysis, and long-range planning initiatives.• Design and refine portfolio and inventory management practices that strengthen product availability and improve operational efficiency.• Lead supplier strategy by managing sourcing decisions, contract negotiations, performance reviews, and risk mitigation planning.• Introduce and enhance digital tools, analytics, and system-driven processes that increase visibility and improve responsiveness to demand changes.• Ensure all supply chain and logistics activities meet applicable trade, customs, environmental, and regulatory requirements across relevant markets.• Partner with product, engineering, sales, and operations teams to align supply chain capabilities with new product plans and customer demand.• Build, mentor, and hold accountable a high-performing team through clear expectations, coaching, and leadership development.• Manage customs and trade programs, including classification, duty optimization, and bonded warehouse processes, to control landed costs and maintain compliance.
2026-07-06T12:14:10Z

Electrical Systems Design Engineer

Tampa, FL
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for an Electrical Systems Design Engineer to join our team in NW Tampa, FL area. In this role, you will develop industrial electrical system designs for complex equipment projects, working closely with multidisciplinary teams to deliver practical, code-compliant solutions. This position is ideal for an engineer who brings strong design expertise, attention to detail, and the ability to balance technical performance, reliability, and cost considerations throughout the project lifecycle. Responsibilities:• Direct the development of electrical system designs from initial concept through final release, ensuring alignment with applicable codes, standards, and project expectations.• Partner with mechanical engineering, project management, and customer stakeholders to define technical needs and translate them into effective design solutions.• Create, revise, and maintain process and instrumentation documentation to support accurate system design and project execution.• Evaluate and specify electrical hardware such as motors, variable speed drives, controllers, and sensing devices based on functionality, dependability, and budget targets.• Produce complete electrical drawing packages in Eplan, including schematics, enclosure layouts, hookup details, instrument documentation, and bills of materials.• Review design feedback from internal and external stakeholders and incorporate updates that improve clarity, quality, and manufacturability.• Provide day-to-day technical support and mentorship to less experienced engineers and designers to strengthen team capability and consistency.• Assist with sourcing activities by coordinating with suppliers, reviewing technical submittals, and confirming component suitability for project requirements.• Take part in design reviews, project discussions, and occasional site visits to communicate status, resolve technical issues, and support successful system integration.NW
2026-07-17T17:48:39Z

SAP B1 Systems Analyst

Clearwater, FL
onsite
Permanent / Full Time
70000.00 - 110000.00 USD / Yearly
Hire date for this position is ASAP with matching candidates interviewing with our end client the last week of March. If you're a savvy SAP Business Systems Analyst in the IT world, have at least 3 years of professional experience, and looking for a full time position. APPLY NOW. We are looking for a skilled SAP Systems Analyst to join our team in Clearwater, Florida. In this role, you will leverage your expertise to analyze business processes, recommend system improvements, and support ERP configurations to enhance operational efficiency. This position offers an excellent opportunity to contribute to a growing organization while driving impactful changes. Responsibilities:• Examine and document existing business processes to identify areas for improvement.• Align organizational workflows with SAP system capabilities to optimize operations.• Propose enhancements to system usage and business workflows to increase efficiency.• Facilitate the implementation of system updates and changes as needed.• Provide ongoing support for current SAP system implementations and configurations.• Collaborate on future business expansion projects and introduce innovative operational strategies.• Deliver technical assistance and solutions to address system-related challenges.• Gather and analyze requirements to ensure alignment with organizational objectives.• Conduct system configurations and resolve technical issues related to SAP.• Ensure smooth integration of business processes with ERP solutions.
2026-07-17T17:54:01Z

Front Desk Coordinator

Clearwater, FL
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily office operations. This Contract position serves as the first point of contact for visitors while also providing administrative assistance to Human Resources and leadership teams. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized in a busy, onsite corporate environment. Responsibilities: • Welcome guests and employees at the front desk, provide directions or assistance, and create a welcoming arrival experience. • Handle incoming and outgoing mail, courier items, and office deliveries with accuracy and timeliness. • Coordinate the use of conference rooms and shared meeting areas to support smooth day-to-day scheduling. • Assist the Human Resources team with onboarding activities, orientation materials, and record maintenance. • Draft, format, and organize business documents such as agendas, correspondence, forms, and internal communications. • Maintain office supply inventory, place orders, track related purchases, and help monitor administrative expenses. • Scan, file, and retrieve records through internal document management systems while maintaining organized files. • Provide administrative support to executives, including calendar coordination, appointment confirmation, and occasional travel logistics. • Help organize meetings, events, committee activities, and special projects by preparing materials and supporting logistics. • Follow workplace safety, security, and emergency procedures and take on additional office support tasks as needed.
2026-07-31T18:23:53Z