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3 results for It Operations Manager in Santa Rosa, CA

Information Systems Project Manager

Martinez, CA
onsite
Temporary to Hire
55 - 66.23 USD / Hourly
We are seeking an experienced Information Systems Project Manager to lead the development, implementation, and execution of complex software applications supporting public infrastructure and operational systems. This role blends hands‑on technical coordination with strong project management and stakeholder communication, ensuring initiatives are delivered on time, within scope, and aligned with business needs. The ideal candidate brings a strong background in application delivery, workflow design, and cross‑functional collaboration within a structured, highly regulated environment. Key Responsibilities<ul><li>Manage end‑to‑end information systems projects, including planning, execution, testing, implementation, and post‑deployment support</li><li>Lead projects involving complex software applications; identify risks, troubleshoot issues, and drive resolution</li><li>Design, configure, test, and support enterprise applications and system enhancements</li><li>Facilitate meetings with internal technical teams and business stakeholders to gather requirements and align on priorities</li><li>Track tasks, milestones, dependencies, and deliverables to ensure timelines and objectives are met</li><li>Provide clear project updates to stakeholders through written reports and verbal briefings</li><li>Establish and maintain strong working relationships with department leadership, technical staff, and external vendors</li><li>Support continuous improvement of processes, workflows, and system usability</li></ul>
2026-04-28T00:00:00Z

Operations Specialist

San Francisco, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an Operations Specialist to join a consumer banking team in San Francisco, California in a contract capacity with the potential for a permanent role. This position supports operational performance within a credit card environment, with a strong focus on service trends, process oversight, and data-driven decision-making. The ideal candidate is comfortable working with call center performance indicators, evaluating business impact, and helping improve day-to-day operations through careful analysis and coordination. Responsibilities: • Monitor operational activity and interpret call center performance data to identify trends, risks, and opportunities for improvement. • Support processes related to credit card and consumer lending operations by ensuring work is completed accurately and in alignment with established standards. • Review service levels, productivity results, and quality indicators to help leadership make informed operational decisions. • Conduct criticality assessments to prioritize issues, evaluate business impact, and recommend appropriate next steps. • Collaborate with cross-functional partners to resolve operational challenges and strengthen workflow efficiency across consumer banking functions. • Prepare reports and summaries that highlight performance outcomes, emerging concerns, and areas requiring attention. • Assist with process updates, procedural changes, or operational transitions when needed, ensuring minimal disruption to business activities.
2026-05-01T00:00:00Z

Office Manager

Berkeley, CA
onsite
Temporary / Contract
28 - 31 USD / Hourly
We are looking for a dependable Office Manager to support overnight hotel operations. This is a long-term contract position within the hospitality industry, ideal for someone who can lead with confidence during late-night hours while providing attentive guest service. The person in this role will oversee front office activity, handle operational matters independently, and help keep overnight reporting and administrative processes accurate and organized. Responsibilities: • Direct overnight front office activities to ensure the property runs smoothly and efficiently throughout the shift. • Act as the primary on-site leader during overnight hours, making timely decisions to resolve guest concerns and operational issues. • Assist with nightly audit tasks and verify that end-of-day records and reports are completed accurately. • Provide courteous, attentive service to guests while maintaining a calm presence in a fast-paced hotel environment. • Observe front desk workflows, address service disruptions, and coordinate appropriate solutions as issues arise. • Maintain precise documentation and review overnight transactions and reports for completeness and consistency. • Complete onboarding and hands-on training alongside an existing part-time team member to learn overnight procedures. • Use hotel management systems to support front desk and reporting needs, including Opera Cloud when applicable. • Support general office coordination tasks, including administrative follow-up and supply-related oversight as needed.
2026-04-29T00:00:00Z