<p>Robert Half's client in Benicia, CA is looking for a Customer Service Representative to join a construction supply organization on a contract basis with the potential for a permanent position. This role will support customers throughout the order cycle, from purchase order intake through invoicing and delivery follow-up, while serving as a dependable point of contact for questions and updates. The ideal candidate brings strong administrative accuracy, clear communication, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Customer Service Representative Requirements:</p><p>• Manage customer orders from initial purchase order receipt through final documentation, ensuring all details are entered accurately and processed on schedule.</p><p>• Review pricing, quantities, batch information, and related order records to confirm accuracy before invoices are issued.</p><p>• Prepare and distribute invoices, credit memos, and other customer-facing documents using company systems and established procedures.</p><p>• Monitor shipment activity and provide customers with timely updates regarding delivery status, freight details, backorders, or product substitutions.</p><p>• Partner with teams across accounting, shipping, production, sales, and leadership to resolve order issues and support smooth fulfillment.</p><p>• Respond to customer inquiries with professionalism, handling a high volume of calls and messages while maintaining service quality.</p><p>• Support account maintenance by assisting with credits, debits, documentation updates, and general order-related questions.</p><p>• Maintain organized records, reports, and transaction history to help ensure reliable customer and order information.</p><p><br></p><p>If you think you can be a good fit for the Customer Service Representative role, please apply today!</p>
We are looking for a Customer Service Representative to support customers with care, accuracy, and professionalism in San Francisco, California. This Contract position is ideal for someone who can create a helpful experience on every interaction while keeping work organized and moving efficiently. The right person will balance strong phone-based service with attention to detail so customer requests and applications are handled correctly the first time.<br><br>Responsibilities:<br>• Assist customers by phone with clear, courteous guidance that helps them understand next steps without feeling pressured.<br>• Handle inbound and outbound calls to address questions, resolve issues, and provide timely updates on requests or applications.<br>• Complete order entry and related customer records with a high level of accuracy to reduce follow-up corrections.<br>• Review submitted information carefully and gather complete responses so items can be processed successfully on the initial pass whenever possible.<br>• Monitor open and pending cases closely, following up as needed to keep applications and service requests from remaining unresolved.<br>• Maintain dependable attendance and consistent availability during scheduled queue coverage hours.<br>• Respond constructively to coaching and quality feedback, adjusting approach quickly when performance concerns are identified.<br>• Support service operations by documenting interactions thoroughly and escalating more complex customer concerns when appropriate.
We are looking for a Customer Service Representative to support customers with timely, accurate assistance in San Francisco, California. This is a Contract position for someone who can create a positive experience by listening carefully, resolving questions efficiently, and ensuring applications and requests are completed correctly the first time. The ideal candidate brings a steady call center presence, communicates clearly on both inbound and outbound calls, and responds well to feedback in a fast-paced service environment.<br><br>Responsibilities:<br>• Assist customers by phone with clear guidance, helping them understand next steps without making interactions feel rushed.<br>• Handle inbound and outbound calls professionally while addressing questions, resolving issues, and documenting key details accurately.<br>• Complete order entry and application-related tasks with strong attention to detail to improve first-pass accuracy.<br>• Monitor open or pending customer items and follow up promptly to keep requests moving toward resolution.<br>• Maintain dependable coverage during scheduled hours and remain consistently available to support queue demands.<br>• Apply coaching and performance feedback to strengthen service quality and correct flagged issues quickly.<br>• Provide thorough, complete responses that reduce repeat contact and improve the overall customer experience.
<p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Service Associate | Wealth Management Firm </strong></p><p> </p><p>Join a <strong>growing, independent wealth management firm</strong> with a loyal client base, strong reputation, and long track record of success. This is an excellent opportunity for someone who enjoys the <strong>client service and operational side of wealth management</strong> and wants to build a long-term career without pursuing the traditional advisor or sales path.</p><p> </p><p>The role is offers <strong>strong work-life balance</strong>, meaningful client interaction, and the opportunity to work closely with experienced advisors. You'll join a stable, collaborative team where you can make an immediate impact while continuing to grow your wealth management expertise.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Manage <strong>new account openings</strong>, account maintenance, and client paperwork</li><li>Process money movements, beneficiary changes, and other account transactions</li><li>Communicate directly with clients to gather information and resolve requests</li><li>Coordinate with custodians and internal teams to ensure timely processing</li><li>Support insurance paperwork and client documentation</li><li>Partner with advisors on day-to-day <strong>client service and operations </strong></li><li>Maintain accurate client records and support special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You'll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>