<p>We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.</p><p><strong>Job Description</strong></p><ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
<p>We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.</p><p><strong>Job Description</strong></p><ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented and proactive Accounts Receivable Specialist for a temp-to-hire opportunity. This role is ideal for someone with strong accounts receivable experience, excellent follow-up skills, and the ability to manage billing, cash application, reconciliations, and collections in a fast-paced environment. The ideal candidate will be organized, communicative, and comfortable working with both customers and internal teams to ensure accurate and timely processing of receivables.</p><p><br></p><ul><li>Manage day-to-day accounts receivable activities, including invoicing, cash application, and payment posting</li><li>Monitor customer accounts and follow up on outstanding balances</li><li>Perform collections outreach professionally and maintain positive customer relationships</li><li>Reconcile customer accounts and research billing or payment discrepancies</li><li>Prepare and distribute customer invoices, statements, and account documentation</li><li>Review aging reports and support efforts to reduce past-due balances</li><li>Respond to customer inquiries regarding billing, payment status, and account activity</li><li>Maintain accurate customer records, payment details, and supporting documentation</li><li>Assist with month-end close activities related to accounts receivable</li><li>Prepare AR reports and support audit requests as needed</li><li>Collaborate with internal departments to resolve invoice and payment issues</li><li>Ensure compliance with company policies, procedures, and internal controls</li><li>Support special projects and additional accounting duties as assigned</li></ul><p><br></p>
<p>Robert Half is seeking an Accounts Receivable Clerk with some Accounts Payable experience to join our Full-Time Engagement Professionals team. In this role, you will support client projects by handling invoicing, cash applications, collections, payment processing, vendor invoices, and other day-to-day accounting operations. This opportunity offers the stability of full-time employment, exposure to a variety of client environments, and the chance to contribute to critical projects and interim needs.</p><p><br></p><p>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer invoices, post payments, and apply cash accurately</li><li>Monitor aging reports and assist with collections follow-up</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Support accounts payable functions, including invoice processing and vendor payments</li><li>Maintain accurate financial records and assist with month-end close activities</li><li>Provide general accounting and administrative support for client engagements</li></ul><p><br></p>
<p>Robert Half is seeking an Accounts Receivable Clerk with some Accounts Payable experience to join our Full-Time Engagement Professionals team. In this role, you will support client projects by handling invoicing, cash applications, collections, payment processing, vendor invoices, and other day-to-day accounting operations. This opportunity offers the stability of full-time employment, exposure to a variety of client environments, and the chance to contribute to critical projects and interim needs.</p><p><br></p><p>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process customer invoices, post payments, and apply cash accurately</li><li>Monitor aging reports and assist with collections follow-up</li><li>Reconcile accounts receivable transactions and resolve discrepancies</li><li>Support accounts payable functions, including invoice processing and vendor payments</li><li>Maintain accurate financial records and assist with month-end close activities</li><li>Provide general accounting and administrative support for client engagements</li></ul><p><br></p>
<p>Overview:</p><p>The Accounts Receivable (AR) Specialist is responsible for managing and optimizing the company’s receivables process using Oracle NetSuite. This role focuses on ensuring timely and accurate invoicing, payment collection, account reconciliation, and supporting overall cash flow and financial reporting. The Accounts Receivable Specialist collaborates across departments to resolve discrepancies and deliver exceptional service to clients and internal stakeholders.</p><p>Key Responsibilities:</p><ul><li>Generate, issue, and track customer invoices within NetSuite, ensuring accurate coding and compliance with company procedures.</li><li>Monitor receivable balances, follow up on outstanding payments, and maintain regular communication with clients regarding account status.</li><li>Process incoming payments (ACH, wire, check, credit card) and record transactions accurately in NetSuite.</li><li>Reconcile accounts receivable ledger and resolve discrepancies, ensuring accounts are current and properly documented.</li><li>Prepare aging reports and assist with cash forecasting by analyzing receivables trends and outstanding balances.</li><li>Maintain and update customer records in NetSuite, ensuring data accuracy.</li><li>Support month-end close processes related to AR, including reconciliations and reporting.</li><li>Collaborate with sales, operations, and finance teams to resolve invoicing or payment issues.</li><li>Assist with audit requests and provide necessary documentation related to AR activities.</li></ul>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join a Contract to hire assignment in Hayward, California. This role supports both finance and warehouse-related billing activities, with a balanced focus on receivables, payables, and project-based invoicing tied to materials and equipment usage. The ideal candidate is comfortable coordinating with customers and internal teams while maintaining accurate records in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue customer invoices for materials, equipment use, and warehouse-related services with a high level of accuracy.</p><p>• Process incoming payments, apply cash receipts correctly, and maintain up-to-date accounts receivable records.</p><p>• Support accounts payable activities by reviewing and entering vendor bills and assisting with payment workflows.</p><p>• Partner with warehouse and operations staff to track stored inventory and confirm billable charges tied to project activity.</p><p>• Monitor equipment storage and related fees, ensuring charges are recorded and invoiced in a timely manner.</p><p>• Follow up on outstanding balances, communicate with customers regarding payment status, and help resolve billing discrepancies.</p><p>• Maintain organized financial documentation and update transaction data in QuickBooks and Bill.com.</p><p>• Work closely with finance and operations teams to ensure invoicing, collections, and payment processing remain aligned and accurate.</p>