<p>We are looking for a Collections Specialist to join our team in California in a contract capacity. This position supports billing and receivables operations by ensuring invoices, payments, and account records are processed accurately and on time. The ideal candidate is organized, dependable, and comfortable communicating with customers to resolve account questions while helping maintain healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute customer invoices for new transactions and recurring billing cycles with a strong focus on accuracy and timeliness.</p><p>• Record incoming payments from multiple sources, including cash, checks, and credit card transactions, and ensure all receipts are properly applied to customer accounts.</p><p>• Complete regular bank deposit activities and maintain clear documentation of daily cash receipts.</p><p>• Monitor outstanding balances and follow up with customers to collect overdue payments while keeping accounts receivable aging current.</p><p>• Respond to inbound client inquiries related to billing, payment status, account concerns, and service cancellations in a clear and courteous manner.</p><p>• Maintain precise financial records through accurate data entry and consistent account reconciliation.</p><p>• Collaborate with internal team members to address discrepancies, support receivables processes, and assist with additional assigned tasks as need</p>